Human Resource /organization Effectiveness / Change Management Consultant Resume
SUMMARY:
- Accomplished, business - focused Organization Development leader with expertise in organization cultures, organization design, change management, leadership development, and human resource alignment.
- Dedicated to establishing the right people strategy to add value to the bottom line.
- Recognized as a proactive, strategic business partner and an effective mentor.
PROFICIENCIES INCLUDE:
- Leading change management support of global initiatives resulting in exceeding ROI expectations
- Measurably improving team dynamics and morale through team building and leadership coaching
- Improving operation processes and identifying cost savings measures through reengineering
- Resolving employee and group relations issues to increase effectiveness and productivity
- Establishing succession planning and executive development to ensure leadership continuation
- Designing job role specific Performance Management Programs that enabled more accurate assessment of skills and value added to the organization
- Participating in the development of corporation’s strategic plan; establishing actionable corporate vision and values; then realigning the HR team to be a value-added, globally focused business partner to support the business plan
- Identifying, developing, and recruiting top talent to staff future skill requirements using comprehensive role and core competency modeling
- Designing compensation programs (including executive compensation for board approval) that align compensation, benefits and performance management programs to support and achieve organizational goals
PROFESSIONAL EXPERIENCE:
Confidential
Human Resource /Organization Effectiveness / Change Management Consultant
Responsibilities:
- Providing Change Management strategy and support including stakeholder management and organizational capabilities readiness for global project involved in designing and implementing transformational technology
- Redesigning business process to ensure optimal purchasing, inventory, sales and return practices.
- Established robust HR reporting and benefit coverage verification that resulted in annual savings of over $40,000 in administration costs/payroll under deductions
- Established HR best practices and streamlined HR processes reducing new hire and payroll errors
- Developed Employee Policy Manual that aligned employee policy, procedures, and practices with Corporate strategy
Confidential
Vice President, Human Resources
Responsibilities:
- Moved HR department from a domestically focused, transactional HR team to a globally focused strategic HR partner resulting in the first global HR support for ION
- Established HR dashboard reporting with: staffing levels to plan, turnover by level, recruiting time to fill and cost, and succession plan readiness to provide real data for better decisions
- Designed compensation philosophy providing the right mix of base, bonus and equity by level to drive the appropriate employee/executive focus
- Initiated corporate HR support for international benefits, recruiting and HR practices
Confidential
Director, Mayor White’s Flexible Workplace Initiative
Responsibilities:
- Removed 906 hours a day off Houston freeways with an estimated $16,800,000 annual user cost savings with Flex in the City when over 140 Houston area employers eliminated additional peak-time commutes through teleworking; compressed workweeks; and/or shifting commutes to before or after peak-commute hours
- Improved productivity through flexible work options as evidenced with 96% of participants reporting their productivity levels to be the same or higher on the flexible work options and with over 50% of participants continuing the flexible work option initiated as a result of Flex in the City
Confidential
Vice President of Human Resources
Responsibilities:
- Developed HR strategy for company to successfully emerge from bankruptcy while maintaining executive credibility and employee productivity
- Established performance management and incentive bonus system to enhance EBITDA
- Reduced new and resolved old EEOC complaints and maintained non-union status
- Revised Payroll/HR System, benefits package, 401k, and policies (PTO and wellness) to retain employees by meeting employee needs Confidential reduced costs
Confidential
Director Organization Development
Responsibilities:
- Measurably improved team dynamics and morale while preventing potential turnover through interventions using individual & group 360, Myers Briggs, team interviews and executive coaching
- Identified critical competencies and business processes used to ensure success of Retail group
- Led team of 20 professionals who trained 27,000+ participants in one year resulting in new employees outperforming existing employees in their first week after training
- Established eLearning training options with skill verification to improve call center call handling time while reducing time away from the phones
Confidential
Manager Employee and Organizational Development
Responsibilities:
- Established business unit’s OD and training department as the primary for all Confidential divisions
- Doubled employee development opportunities with 2/3rds reduced staff and budget
- Identified change management requirements, conducted functional integration testing and provided onsite support for SAP HR implementation
Confidential
Organization and Employee Development Manager
Responsibilities:
- Defined 24 progressive leveled competencies to determine developmental needs and career paths
- Facilitated continuous improvement initiative resulting in the implementation of 20 “quick fixes” and 6 process improvements within 3 months
- Created supervisory training course in a game format that emphasized the company’s core values while discovering basic supervisory skills
Confidential
Human Resources Manager
Responsibilities:
- Reduced health insurance premiums by 25% while increasing benefits; created an incentive for employees to be cost consciousness on health care claims
- Designed and implemented compensation and incentive programs supporting the corporate philosophy and practice of management discretion and individual achievement
Confidential
Senior Training Specialist
Responsibilities:
- Trained management and soft skills training programs to Confidential Liquid Fuels division
- Facilitated over 800 cost savings/revenue generating ideas with over 30% implemented within 2 months
- Managed management succession program to ensure identification and development of next top leaders
- Established and managed mentor program to identify management potentials and give them opportunities to develop through exposure to outside resources and internal mentors
Confidential
Senior Human Resources Administrator
Responsibilities:
- Conducted fact finding for discrimination suits that resulted in the Equal Employment Opportunity Commission (EEOC) finding of no discrimination
- Maintained government contract status and provided management compliance guidelines by developing and implementing Affirmative Action Programs
- Administered performance management process to ensure quality performance reviews and achievement of merit pay incentive goals.