QA Manager Resume

SUMMARY

Don is a senior engineer and manager of DevOps, Confidential, and Quality Assurance teams, focusing on automation and security.
He wants to make an impact in a fast paced organization and build successful products.

TECHNICAL SKILLS

Proficiencies and Tools: AWS, Terraform, load balancers, API Gateway, Route53, RDS, dynamoDB, Github, Jenkins, Continuous Integration, DNS, DHCP, OpenVPN, pfSense, routers, switches, firewalls, JIRA, Confluence, Ubuntu, Redhat/CentOS, FreeBSD, Windows (server and client OS’s from Server 2000 to Win10/2016), Active Directory, configuration management, cobbler, puppet, ansible, MSSQL, Postgres, JSON, REST APIs, logstash/elasticsearch/kibana (ELK), Docker, Consul, Vagrant, Artifactory

Programming and Scripting Experience: bash, python, groovy, batch, powershell, vbscript, .NET (C#), and some exposure to many other languages

EXPERIENCE

Confidential, Reston, VA

Project Lead

Responsibilities:

Architected the end to end deployment process for the company’s high profile security product in the cloud, utilizing many AWS services.
Assumed a leadership role in the Confidential organization: interfaced with PM, business operations, order management, and development teams to help drive Confidential priorities on key projects, and directed the work of other Confidential engineers
Streamlined deployment processes into automated, repeatable and reusable patterns
Developed automated solutions for configuration management and handling of deployment metadata in AWS
Delivered solutions via an Agile Scrum methodology, and used JIRA to manage projects and deliverables.

QA Manager

Managed team responsible for testing endpoint cyber security software.
Drove automation initiatives and lab requirements for automated test framework
Worked closely with product managers to identify customer needs, propose product enhancements, drive product beta programs, triage customer issues and new feature requests, and influence product roadmap.
Collaborated with development teams throughout lifecycle to provide input on technical design, create test strategies, and fix defects.
Evolved test strategies based on input from developers, customer issues, and product managers.
Kept a hands - on role in deployment and configuration of test environments. Identified real world customer environments and scenarios and reproduced in test lab.

DevOps Manager and Senior Engineer

Built a software development infrastructure from the ground up for a fast growing cyber security firm ( Confidential ), serving multiple business units: product engineering team, managed services, incident response, and intel.
Hands-on management of infrastructure stack: network, physical servers, virtualization, Linux, Windows, Active Directory, DNS, DHCP, and security.
Implemented continuous integration, automated deployments of test systems, and other automation to facilitate previously cumbersome and lengthy dev and test processes.
Evolved from role as a senior engineer to the manager and leader of a high performing DevOps team.
Worked tightly with engineering teams to understand their needs and deliver solutions to make dev and test engineers more productive and enhance product quality.
Managed infrastructure annual budget and procurement of software, hardware, licensing, and vendor contracts.
Mentored and coached team members.
After Confidential 's acquisition of Confidential, continued in DevOps manager role, with expanded responsibilities to support additional teams within Confidential 's global endpoint engineering organization.

Confidential

Senior Systems Engieer

Designed and managed infrastructure solutions to meet the needs of business applications and their development teams, with a focus on automation.
Collaborated with government stakeholders, contractors, and engineers to integrate their applications with the network and server infrastructure and move their applications through the development and test life cycle.
Worked under pressure, and often without formal authority, to manage resources and execute cross team projects to completion.

Confidential

Systems Engieer

Administration of development, test, and production infrastructure.
Automation of infrastructure tasks
Administration of Active Directory, Exchange, DNS, DHCP, IIS and Apache web servers, MSSQL and Oracle servers, and other infrastructure services.

Confidential Systems Administrator

Systems administration of network and student labs.
Assisted teachers and students with use of technology.
Demonstrated ability to work on technical issues with k-8 children screaming in ear.

Confidential

Sales Executive

Held a position in a software company wearing multiple hats within presales, technical sales, training, and marketing.

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