SUMMARY:

Human Resource Professional with keen leadership as demonstrated by my ability to effectively manage projects and lead people. Excellent cross - level communicator with solution-oriented focus.

PROFESSIONAL EXPERIENCE:

Confidential

Project Management Analyst/HR Liaison, Richmond, VA

Responsibilities:

• Manage the recruitment process to include in filling developing ads, interviewing candidates and following up with non-selected candidates.
• Veterans subject matter expert for the Confidential . Expert translator of military occupational skills.
• Leadership and support to managers on policy interpretation (Local, State and Federal) and other associate relation matters for management and non-management staff and make recommendation on disciplinary actions and agency best practices.
• Manages the Pre-Disciplinary Process and ensures that disciplinary actions are entered into the Oracle System. Trains managers and supervisors on Performance Improvement Plans.
• Conducts investigations into employee allegations of misconduct and harassment, serve as a technical advisor on all aspects of employee relations and performance management, prepare and provide required correspondence/information/documentation for case preparation involving third-party review and provide the full range of performance management duties.
• Provides expert advice and counseling in the areas of conduct and discipline, grievances and appeals, adverse actions. Experienced in Personnel Board Formal proceedings.
• Serves as policy expert in interpreting Personnel Rules and Administrative Regulations to include updates and revisions as required in support of over 740 assigned Confidential employees.
• Provides comprehensive advice and guidance to Directors, Deputy Directors, Administrators, and Managers on personnel issues regarding employee relations and performance management; Handle employee relations issues, including investigations of sexual harassment, violence in the workplace, discrimination and unfair treatment.
• Oversees Confidential, Confidential Disability Placement Programs for Divisions
• Participates in Confidential obtaining a 90% success rate in favor of Confidential

Human Resources Consultant

Confidential, Richmond, Virginia

Responsibilities:

• Selected by management to become an acting Division Chief over Recruitment and Employee Relations, upon the sudden departure of the Employee Relations Division Chief which resulted in my supervision of seven Human Resources Consultants.
• Administered HR Programs in accordance with federal, state and local policies by researching, interpreting and administering state and federal regulations to ensure compliance.
• Delivered expert advice and counseling in the areas of complex conduct and discipline issues; grievances and appeals; adverse actions; labor relations; and performance management.
• Assisted the Training Team with the Departmental Orientations and Supervisory Leadership Classes. Conducted interactive Confidential meetings with employees to find suitable accommodations.
• Managed the Substance Abuse Program Notifications for Executive staff and Mayor’s direct reports.
• Served as policy expert in interpreting Personnel Rules and Administrative Regulations to include updates and revisions as required in support of over 4000 assigned city employees.
• Advised Directors, Deputy Directors, Administrators, and Managers on personnel issues such as disciplinary actions and grievances; handled employee relations issues, including investigation of various cases of sexual harassment, anti-harassment, and violence in the workplace, discrimination and unfair treatment. Finalize fact-finding investigation reports and forwarded to HR Director which included summary, conclusions and recommended actions. Served as the HR representative at Grievance Board Hearings.
• Veterans subject matter expert for the Confidential . Expert translator of military occupational skills.
• Established, implemented and maintained operating policy and procedures fr the Veterans Services Program.
• Provided expert advice on employee relations matters and ensured 100% policy compliance
• Provided advice and guidance on Performance Management and Employee Awards matters.
• Managed diversified and time-sensitive daily executive correspondence and Departmental reports for substantive review before signature of the Human Resources Director, Chief Administrative Officer and other Senior Executives which 100% accuracy
• Facilitated and managed the Pre-disciplinary processes within Central HR.
• Ensured all personnel actions for the HR Director’s signature is policy compliant, consistently tracked, reviewed and entered in the Correspondence Tracking System (CTS) for monitoring and tracking purposes.
• Served as City‘s representative for Unemployment hearings with over a 90% success rate in favor of the city. Provided assistance to managers and employees with interpretation of new policies.
• Guest Facilitator at Supervisory Leadership Training sessions explaining Confidential, Confidential, and the Confidential ’s progressive discipline processes.
• Developed the Confidential and became the SME.

HR Generalist

Confidential, Phoenix, Arizona

Responsibilities:

• Managed the Confidential ’s recruitment and employee benefit programs. Recruited lawyers throughout the United States obtaining 90% of established recruiting goals.
• Conducted new hire orientations and exit interviews for all Confidential and Foundation employees.
• Effectively counseled employees, interpreted policy and ensured compliance of procedures with a 1% grievance rate.
• Wrote and updated Personnel Policies and provided training to staff on employee relations, performance improvement plans, employee engagement and conducted supervisory leadership training.
• Managed Employee Benefit Programs which included 401K, Health and Dental programs.
• Co-chaired Performance Evaluation Committee and created new Performance System 4 weeks before established department deadlines.
• Conducted Arizona Unemployment hearings winning in favor of Employer over 95%. Successfully administered Performance Evaluation Management Systems and Confidential Program Administration with 98 % accuracy.
• Recognized for providing assistance to the Executive Director in supporting the Board of Governors and Board of Directors, conducting research and producing reports as needed.

HR Consultant

Confidential, Richmond, Virginia

Responsibilities:

• Developed recruitment advertisements, interviewed and hired candidates
• Expert knowledge of internal/external resources to exceed recruiting department goals
• Explained benefits and policies to employees decreasing complaints by 50%
• Conducted department training and made presentations which increased department employee and supervisor communication by 40%
• Conducted job analyses and workplace investigations making final recommendations to department
• Directors. Knowledge expert of federal and state employment laws
• Communicated persuasively (oral/written) with all levels of the organization.
• Interpreted and explain personnel policy to supervisors and employees regarding the rights and benefits under various rules, regulations and laws, such as Confidential, Confidential , Title VII, sexual harassment, unemployment, Workers' compensation, etc. Managed the grievance process, through to resolution.
• Managed the automated applicant tracking system for recruitments on the City’s website.
• Maintained vacancy reports, Selected as Acting Division Chief in the absence of Division Chief by providing support and guidance to special agencies.
• Served as human resources representative on interview panels and assist hiring managers with final offers of employment, Managed the recruitment and selection process; develop recruitment strategies, review position requirements, developed screening criteria, advertisements, interview questions, and justification to support exceptional hiring recommendations.
• Directed departments in regards to policy/procedural matters in an effort to address and resolve employee relation issues, such as work performance and workplace conduct; assisted managers in developing appropriate corrective action plans.

Human Resources Manager

Confidential, St. Louis, Mo

Responsibilities:

• Successfully conducted Human Resources Programs in a 250employee manufacturing plant which resulted in numerous awards/ bonuses for employees.
• Established excellent rapport with Union Representatives, which resulted in 0% grievances going to arbitration, during my 4 years at the plant.
• Conducted Confidential Hearings.
• Active participant in Labor Relations meetings with union employees and conducted successful employee surveys which increased overall moral of employees by 40%.
• Decreased plant accidents by 50% through conducting inspections, audits, training and incentive programs.

Counselor/Manager,

Confidential, St. Louis, MO

Responsibilities:

• Administered and Managed the Confidential ’s responsible for the implementation and execution of a workforce development, transition and veterans support program responsible for the employement,recruitment,retention and career development for over 4000 service members, family members and federal service employees located in major metropolotican city that provided a full range of job search skills for transitioning members.
• Collaborated with various community resources on key issues affecting veterans and their families.
• Conducted Monthly Information forums, Job Assistance Workshops and Seminars for military personnel transitioning out of the service.
• Participated in Job Fairs and conducted seminars for military and civilian personnel
• Performed group lectures, small/large workshops for Military and Civilian personnel clients in planning for and executing a job search plan. Facilitated, special job training/placement workshops for over 550 personnel during site closures.
• Successfully facilitated all organizational changes during a major site downsizing 41 days ahead of time schedule.