SUMMARY:

I am well suited to direct and manage IT automotive manufacturing sites. Experience managing includes a site environment of seating and metals, and other experience supporting interiors, sequencing, JIT, and batch part label processing. Manages Multi - Plant IT budget, IT projects matrix, personnel, also procures equipment for projects, software license renewals, hardware renewals, and acts as a liaison to vendors and management. Manages MES and ERP application support, with experience installing and managing Confidential, Trans4m, AS400 and other COTS and POTS software.

Develops and implements short and long-range plans that coordinates Corporate, Divisional and Local objectives. Manages Team ticket system to SLA’s with customer focus using KPI’s. Audits site SOX in coordination with ITPM, along with multi-site scorecard corporate reporting.

I have a senior level understanding of IT systems due to 20 plus years of hands on IT, with single and multi-site integration and deployment experience, both nationally and internationally.

PROFESSIONAL EXPERIENCE:

• Confidential Acting Plant IT Hands-On Manager: 3 reports, 3 sites, metals plants, resolving issues sunrise to sunset.
• Confidential: Manages Team to resolve issues: ERP, Servers, PCs and Nodes, scanning, AP wireless, Cisco, and user.
• Confidential: Insightfully Manages Environment: IT record of zero downtime, with proven ability for cost efficiencies.
• Confidential: Contributed in weekly Director Lead plant manager meetings, and daily local plant management meetings.
• Confidential: Managed IT SOX compliancy, audits reports, performs self-reporting as Liaison to Confidential Director of SOX.
• Confidential: Managed IT financials: Budget over $500,000, projects matrix, generated PARs, HW and SW requisitions.
• Confidential: Managed and integrated Cisco WAN Router and 3800 Switches, Windows 2012 Server Upgrade Project.
• Confidential: Integrated site circuit increase due to Cisco WAN router install, accommodating SAP WAN transmission.
• Confidential: Managed Site Disaster Recovery Documentation: Management Sign Offs, for plant long-term planning.
• Confidential: Managed Site Business Rick Assessment: requirements of systems, applications, and command structure.
• Confidential SAP Project: Acting IT Manager for SAP migration from Trans4M ERP, coordinates AS400 SAP bridge.
• Confidential: ERP financial reports from MS SQL database reports for audits and quarterly reporting of GL, AP, AR.
• Confidential: Managed vendor relationships: SW, HW, plant circuits, IP phones, labeling, scanning, printers, etc.
• Confidential: Managed and performed Cisco switch maintenance, configuration file backups and port changes.
• Confidential: Managed IP devices, by coordinating with engineers to test old devices prior to Cisco switch deployments.
• Confidential: Managed and integrated assembly line PLC PCs running RSLinx, in coordination with engineers.
• Confidential IT Infrastructure Manager: Confidential application vendor liaison, direct interface for site install.
• Confidential ; Configured and supported dual Outlook client and Office 365 cloud on Windows 7 and 10 clients.
• Confidential ; Support MS Server 2012 with VMWare, dual physical servers with10 VM’s with failover.

HISTORY

Confidential, Monroe, MI

Performs IT Manager Actions: Signs off on SOX/BOS, acts as a liaison to vendors and management, maintains a projects and tasks matrix, provides cost savings and avoidances, mentors new IT team members.

IT Multi Plant Coordinator: Adient is formerly Johnson Controls: Confidential Interiors is a division of Adient. Provides senior level technical and on call support, for two manufacturing interiors plants.

Manufacturing Facilities: Two plants supporting GM, Ford and Chrysler Tier One and Tier 2 contracts.

IT Infrastructure: HP MS servers and Cisco switch and wireless, LAN/WAN, Active Directory, MS Office 365 cloud Outlook, Skype for Business environment. Systems include Microsoft Server 2008/2012 and SQL Server 2005 back end of POTS and COTS applications. Use Dameware Remote Desktop to support users and servers. Populate Disaster Recovery data for the environment for systems access, Cisco switch and wireless Access Points, and for WAN circuit and LAN. Coordinates with support techs to resolve multi-site issues.

Confidential, Belleville, MI

IT Infrastructure Manager: Manages/performs IT technical Infrastructure and senior level technical and on call support, for five manufacturing plants. Member of management team attending weekly meetings representing IT, reporting to the Director of IT. Submit requisitions towards IT Purchases and Budget.

MS Server 2012 Projects: Reviewed and procured new MS Server 2012 Hardware install for remote site. Later, assisted in setup of Confidential licensed software. Setup included software functionality on server in conjunction with hand held Workabout Pro4 Windows CE scanners. Scanner baseline and software setup using Windows RDP Profiles from server. I have established FTP and EDI transactions to and from vendors, and coordinated with Confidential software to establish receipt of files.

Manufacturing Facilities: Five facilities are JIT, Sequencing and Cross-Dock environments. Currently a migration from another company’s infrastructure to a new domain infrastructure is in process. I enabled Cloud Exchange forwarders and DNS forwarding. I have installed new HP servers and APC 3000 UPS’s.

IT Infrastructure: Procured HP MS servers and Cisco switch and wireless, LAN/WAN, Active Directory, MS Office 365 client and cloud Outlook, Skype for Business environment. Systems include Microsoft Server 2008/2012 and SQL Server 2005 back end of POTS and COTS applications. Use TeamViewer, MS Remote Desktop to support HP and Dell Servers, IBM Desktops, and Laptops. Manage SysPrep, Acronis imaging of IBM PCs, laptops. Microsoft Office 365 Client email support for two domains, for AEL sites while breaking the domain into one company domain. Support production label printing and bar code scanners. Populate Disaster Recovery data for the environment for systems access, Cisco equipment.

IT Systems Security: Report to IT Director for documentation, policies and procedures. Populate domain data for systems information and access.

Highlights:

• Confidential and Confidential: Create team policies, documentation adhering to SOX and ITPM requirements.
• Confidential: Configured Rackspace Office 365 cloud registers in a new domain, and added DNS domain entries.
• Confidential: Configured and supported Outlook client and Office 365 cloud on Windows 7 and 10 clients.
• Confidential: Supported MS Server 2012 virtualized on HP Servers. 2 MS SQL, 2 admin servers with mirroring.
• Confidential: Setup and interfaced scanners and servers with Confidential Inc. sequencing software.
• Confidential: Assists to perform site wireless surveys and antenna assessments to maximize coverage.

Confidential, Inc., Roscommon, MI

Acting IT Manager: Manage three IT technical staff reports, with reviews and hiring. Provides senior level technical and on call support, for three metals manufacturing plants operating 24/7. Member of management team attending weekly meetings representing IT. Perform administrative reporting to Plant Manager and to corporate Director, also financial and SOX reporting. Submit PARs and Requisitions to direct the yearly budget over 500,000. Created and maintains a team project list, along with Heat as the corporate ticket solution. Oversees the Mitel VOIP phone systems and cell phone budgets. Performs financial GL, AP, AR SQL queries for auditing and monthly data extractions. Performs Visual Basic, Batch File scripting for internal support situations. Performed Inventory in association with management team, to less than 1% variance during recent inventory.

SAP Project: IT Lead for SAP migration extracting Trans4M ERP system user and rights data, guided non-IT local personal with assistance, and crucial IT source for installation and configuration of wireless hand-held Symbol 9090 Shipping and Receiving scanners. Includes bridging the AS400 system to SAP, where shop floor thin clients and scanners data is back flushed, bridging from an MS SQL server to SAP. Management lead in coordination with Materials department to perform plant inventories in previous Trans4m ERP and the new SAP.

Manages IT Team performing SAP and Active Directory password resets and SAP connectivity issues, and team per shift generated SAP EDI Error reports.

VM Ware MS Server 2012 Project: New VMWare server hardware deployed with MS server 2012, with upgrades to Torque Gun revisions, PLCs. Includes Cisco switch migrations of 2 old IDFs to 2960 “S” and “X” models, the MDF similarly stacked, and the installation of new Cisco 3800s patched into the VM Server. In addition, migration to Avamar cloud backup from CA Arcserve version 15.

Manufacturing Facilities: Three plants campus totaling one mil. Sq. ft. Manufacturing facility. We used cold rolled steel, inventoried in a database and we maintained a cut and etch lab to observe metal quality. The site Included Robotic laser and Mig welders with IT Support to Weld PCs, Thin Clients, label printers, and PLCs. Allen Bradly press PCs and press thin clients back flushed to SAP, and numerous related IP devices. Operations include two assembly lines for seat assembly in Tier 2 logistics operation as vendor to Magna/Chrysler, Mercedes, and BMW. Also, support of Quality for Cut and Etch PCs, destruct data PCs, homegrown spreadsheets, and a full paint line.

IT Infrastructure: Six HP ProLiant MS servers and a Nagios Linux IP monitoring server, with Cisco switch and wireless, LAN/WAN, Active Directory, MS Office 2007/Office 365, Skype for Business environment. Systems include Microsoft Server 2003/2008/2012 and SQL Server 2005 back end of POTS and COTS applications, with ArcServe tape backup. Use VNC, MS Remote Desktop and Altiris to support HP and Dell Servers, Desktops, and Laptops. Manage SysPrep, Acronis and Altiris imaging of Dell, HP PCs, laptops, and Thin Labs and HP Touch Screen monitors. Microsoft Office 365 Client email support. Support internal Excel and Access database applications, Confidential AS400 production label printing front end of assembly line software, HTTPS Web and Telnet SSH applications, various AutoCAD installs, all bar code printers and scanners, the labels budget and ordering, production line build number overhead line monitors. Maintain Disaster Recovery data in the environment for Cisco switch and wireless Access Points, and resolves WAN circuit and LAN issues. Coordinates with engineers for associated Migrated XP PCs and thin clients to Win7. Mitel VOIP phone systems, Verizon cell phones.

Disaster Recovery Planning: Yearly updates site contact data, and systems and applications data, policies and procedures. Internal and customer quality control and process history retention and restore.

IT Systems Security: Report to IT Director for IT SOX and IT ITPM policies and procedures site s.

Highlights:

• Confidential and Confidential: Create team policies, documentation adhering to SOX and ITPM requirements.
• Confidential: Resolved corporate web application routing issues, by troubleshooting local VLAN configuration issues.
• Confidential: Managed and performed Cisco switch maintenance, configuration file backups and port changes.
• Confidential Managed Upgrade Projects: Cisco routers, switches, Cisco Access Points, and Verizon circuit increases.
• Confidential Managed Cisco WAN Router and circuit improvements to facilitate SAP data WAN transmission increase.

Confidential, Inc. Contract, Auburn Hills, MI

Systems Analyst: W3R consultant, on a team of eight, restore Lotus Notes NSF files from tape backup, open and forward period emails using forwarding agent, Admin and Designer rights. Executed Domino Configuration Tuner on servers in the entirety of the mixed Netware 6, MS Server environment and provided resultant reports. I Developed an MS Access DB of environment servers, documenting server type status and OS. 90 day contract completed in 30 days.

Confidential, Inc., Grand Rapids, MI

Systems Support Analyst: Multi-state administration of Cisco Switches with MPLS and Main Frame circuits, Avaya Phone Systems, AIX Mainframe, TCP/IP, with Exchange 2007 Mailbox/Clients, MS Servers. Contract.

Confidential, Inc, Lansing and Lake Orion, MI

Network Administrator/Systems Analyst: One, of a five-person team, providing all IT support, for the largest General Motors’s Tier 1 JIT logistics facility (2.2M SqFt). Supporting two General Motors auto assembly plants, and assisting the remaining Ryder GM logistics facilities in a Microsoft multi state, multi server, wireless, LAN/WAN, Active Directory, Office 97/2000/2003, Cisco/Symbol switch and wireless environment. Stands up HP ProLiant and Dell servers, installs, configures and administrates Microsoft Server 2000/2003 and SQL Server 2000/2005. Support a multi-site wireless environment running SQL Server back end, MS Access and .NET front end internal applications. Installed and support HW/SW for CA ArcServe tape backup at two sites. Use VNC, MS Remote Desktop and LANDesk to remote support Servers/Desktops. Manage SysPrep Ghost imaging of Dell, HP PCs and laptops, with Lotus Notes email support. Support Symbol MC 9060 bar code scanners. Support external proprietary GM/EDS UNIX. Laid off with 70% of IT department, due to down turn in the auto industry.

Confidential, Grand Rapids, MI

MS Outlook Systems Support Analyst: Outlook/Exchange and Win PC systems analyst. Resolved Remedy tickets as a member of the IT team, providing international support in a Netware environment.

Confidential, Inc., Lansing, MI

Manager, Information Systems: Multi-state, international administration of MS Server, Win PCs, Active Directory in a TCP/IP, wireless LAN/WAN environment, Exchange Mailbox/Client administration. Linux server, user account and print queue management. ArcServe tape backup administration. Business downturn layoff.

Confidential, Grand Haven, MI

Systems/PC Analyst: Win PC/Laptop, MS server 2000, server tape backup, McKesson application support.

Confidential, Inc., Battle Creek, MI

PC Systems Support Analyst

Team Lead: Team Lead with direct reports, Ghosting and deploying Win2k and Dell PCs at DOD sites in six states of the Continental United States team. Performed the role of backup desktop support manager as the manager worked through medical issues. 5 years Tier 2 PC analyst support. Deployed and supported generations of MS OS from 3.1 through Windows 2000. Resolved Tier 2 Magic tickets involving Telecom, UNIX, Oracle clients, LAN/WAN issues, on MS PC/laptops, MS Office and hundreds of POTS, COTS and GOTS applications, in a MS Server NT, 2000, Active Directory, TCP/IP environment. Assisted in Novell 4 to NT server migration. Documented conversion of legacy documents from DoD format to MS Word.

SAVINGS AND SUGGESTIONS

• Confidential, Cost avoidance by coding batch files to work with existing software, to print one for one labels.
• Confidential, Cost avoidance for Laser Weld PC upgrade project: retained the old PC cabinet to deploy with new.
• Confidential, Cost avoidance for not deploying new servers that did not fit in team deployment time-frame.
• Confidential, Saved money and improved floor cell operations through creation of self-peeling slit back 2x1 labels
• Confidential, Saved labor by implementing use of self-stacking WIP labels, over labels that pile up on the floor
• Confidential, Saved money by changing labels to direct thermal over thermal transfer requiring ribbon
• Confidential, Saved money by changing seat labeling to 4x1 from 4x7, where, the 4x6 end was discarded
• Utilized Camtasia Studio, creating audio/video files for and documentation for users and IT
• Assisted management to write MS Excel Macros, saving 2 to 4 hours a day of management downtime