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Senior Program Manager Resume

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SUMMARY:

  • I am an accomplished technology and management professional with more than 20 years of proven track record in successful Program/Project Management, Delivery & Risk Management, Test management, Quality Assurance, Infrastructure management and product development in Federal, State and private sectors.
  • I bring unique combination of strengths, skills and experiences that will enable me to create real value for your organization.
  • I have consistently demonstrated strong ability to streamline processes and procedures in order to increase efficiency and consistency in delivering defect free product for production deployments. I bring along strong skills in multiple disciplines and have done about dozen professional certifications.
  • I am very passionate about automation, simplifying the processes and standards of Quality. I have deep understanding of PMBOK, ITSLCM, PMLC, SDLC, PPQA, CMMI (Acquisition) CMMI (Development), ITIL, Waterfall, Agile /SCRUM, Automation and Cloud Computing methodologies.
  • I had opportunities to manage ( Confidential - 2- Confidential ) large and complex projects locally and in global settings. As a Project Deputy Director at Confidential IV&V/QA, Development &Testing), I led diverse, cross-functional teams of more than 50 QA/IT professionals in the fulfillment and delivery of corporate’s productivity, quality and other objectives.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Program Manager

Responsibilities:

  • Responsible for directing, managing and administering the accomplishment of all tasks required by the SOW to ensure completion of program activities within the established schedule.
  • Implemented and matured Agile/Scrum methodology for quick and throughput while keeping focus on quality and customer satisfaction.
  • Improved the throughput and testing execution by about 30% by introducing automation Framework and by migration to Cloud infrastructure and streamlining the processes.
  • Map new Cloud services within the context based on best practices and analysis of selected workloads aligned with business strategy.
  • Identify/review Cloud Service Providers to satisfy service requirements.
  • Oversee and implement best-practices for SDLC processes and standards with special focus on QA, Automated testing and performance/load testing.
  • Improve on existing processes and procedures enhancing performance and ensuring consistent higher quality results
  • Author technical documents such as Project Management Plan, Executive Summary Reports and Developing Defect Management work flows etc.
  • Analyze and improve performance, scalability, and stability of all web technology applications, databases and infrastructure
  • Develop metrics, measure and publish the performance of the services provided and enable continuous improvement activities in collaboration with peer groups
  • Define strategic staffing plans based on projected demand to ensure the appropriate resource capacity
  • Work with members of the IT department including, but not limited to other App Development Managers, Project Managers, Scrum Masters and Solution Managers to build an effective team to deliver business value and effective solutions
  • Performs risk management planning, identification, analysis, mitigation, response planning, and monitoring and control for portfolios and small to medium-sized programs and staffs an experienced risk management team, commensurate with the program risk assessment.
  • Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.

Confidential

Senior Project Manager

Responsibilities:

  • Assist in development of Work Breakdown Structure ( Confidential ); estimates, budgets, Cost Control and use the Earned Value Management System (EVMS) to track and managed Cost and Schedule variances
  • Stood up Project team of 20 professional from ground and turned it to be a highly performing team.
  • Utilized client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue for the company
  • Responsible for the overall planning, management, execution, and communication of the functional, operational and administrative activities of testing for multiple Functional Areas and for multiple projects.
  • Responsible for developing framework for Verification and Validation (V&V) of software requirements and design specifications so as to identify and resolve software problems and high-risk issues early in the software life-cycle.
  • Developed process for code reviews for better quality
  • Drive end to end implementation planning including project management, issue management, communication and change management.
  • Responsible for managing multiple priorities for multiple clients and executed quality deliverables in timely manner
  • Established and maintained positive client relationship from an operational and strategic perspective.
  • Demonstrated strong negotiating skills and exhibited excellent interpersonal skills
  • Anticipate problems, recognize them when they arise, and solve them quickly and efficiently

Confidential

Manager

Responsibilities:

  • Drive end to end implementation planning including project management, issue management, communication and change management
  • Adopt and help drive improvements within our standardized development and project portfolio lifecycle methodology for all projects.
  • Develop detailed resource plans and work schedules to ensure projects are properly positioned for success. Take a broad view in assessing infrastructure and telecom capacity to ensure project success.
  • Manage project to schedule. Manage day-to-day operational aspects of a project and scope. Hold regular status meetings with project team. Ensure adherence to project budget for staff and services.
  • Work with ITS Management to standardize and apply project management methodologies (i. Confidential . PMBOK). Create strategies for risk mitigation and contingency planning. Conduct post-mortem meetings to ensure customer satisfaction.
  • Ensure project requirements and justification are fully documented and approved. Oversee efforts to identify and document business requirements. Author requirements documentation as needed.

Confidential

Dy. Director

Responsibilities:

  • Manage a team of more than 50 Test Engineers and System and Database Administrators.
  • Effectively coordinate with more than 10 Product/Project managers in order to effectively plan and schedule Program activities.
  • Maintained effective working relationships with customers, vendors, and partners. Review, recommend, implement, and deploy vendor equipment, software, and service programs.
  • Create and manage project plans, monitor and review project progress and timelines, adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
  • Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project.
  • Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills.
  • Facilitate requirements gathering and assist with the creation of project deliverables, as needed.
  • Manage UAT with end users including coordination and user acceptance signoff.
  • Ensure that all the contractual deliverables meet the quality criteria and are delivered on time
  • Responsible for overall scheduling of testing and resource management.
  • Review Test Plans, Test Reports, Executive Summaries, Weekly status reports and Monthly Status Reports and approve for delivery to the client.

Confidential

Test Manager

Responsibilities:

  • Directed and Managed a team of more than 20 Technical professionals
  • Greatly enhanced accuracy and performance by successfully introducing Test management tool ( Confidential Quality Center) In order to manage Requirements, effectively manage Defect life cycle, reporting, reviewing and analyzing test result using this tool.
  • Strengthened the release management processes and Test management process through integrated control of entire application test assets and environment
  • Manage day to day project execution and make it a smooth process

Confidential

Team Lead/Manager

Responsibilities:

  • Maintain overall responsibility for the Quality Assurance infrastructure, policies, frameworks, tools, deliverables and ensure effective and efficient product Testing and requirements Management.
  • Identify the applications for automation and lead the architecture, design, and development of automation frameworks.
  • Coordinated and controlled testing projects at every step of the quality cycle; ranging from test planning, execution, and defect management
  • Identify process deviations and process non-Compliance.
  • Promote process improvements and consistent standards for project execution
  • Make sure that Solution met project scope, schedule and cost expectations.
  • Extensively involved in requirement analysis, creating/managing Test Plan, Test Scripting, and Execution of tests and Defect Management.
  • Implemented CMMI compliance standard software quality assurance processes & methodologies & provided management with visibility as to whether the software projects are adhering to its established plans, standards & procedures.

Confidential, Washington, DC

Integration Manager

Responsibilities:

  • Designed, implemented and managed complete network infrastructure for Presidential Commission on Ocean Policy.
  • Implemented Windows 2000 network platform with Active Directory.
  • Implemented and tested the integration of Microsoft Exchange 2000 and Active Directory and IIS.
  • Developed back up plans for the data and also created the disaster recovery plan that could be implemented in case of breakdown.

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