SUMMARY:

• A dynamic and meticulous technical assistant with advanced Microsoft Office skills that is highly motivated with a can - do attitude.
• A proactive individual that functions with ease in a fast-paced environment, works collaboratively and effectively with all levels of personnel, and demonstrates a vast knowledge of business experience and.

PROFESSIONAL EXPERIENCE:

Project Assistant

Confidential, NC

Responsibilities:

• Administrative help desk management in support of primary business tool used company-wide.
• Provide technical assistance and provide results to business sales personnel involving contract formatting and generation issues, updates or additions to product offerings, include discounts as needed, explain policy regulations and procedures, and revising contracts per customer specifications corresponding with legal counsel if necessary to include specific language in contracts. Review contract documents and agreements for accuracy and completeness before sending to sales managers.
• Performs administrative functions within various software tools such as Sales Force, Contract Generation Tool (CGT), Pramata, Pricing Analysis Support System (PASS), Pricing/Offer Management (POM), and coding variable statements for contract generation within Metadata and XPath in support of help desk.
• Act as a contract document subject matter expert providing guidance as necessary to business sales team.

Project Coordinator

Confidential, NC

Responsibilities:

• Actively and consistently support all department functions for Google Fiber installations.
• Coordinate and work with internal and external parties to organize the various components needed to initiate, run and conclude major tasks involving project support including coordinating schedules, activities and administrative details, assist in purchasing, process expense reports, procurement and maintenance agreements, places orders for supplies and services, and tracking progress and results for project details.
• Serve as a resource to project managers and project leaders to assist them with implementing project management processes and making improvement/changes by maintaining document control and tracking project activities within project deliverable schedules. Gather project information: schedules, data requests, assignments, tasks, and project meetings for multiple reporting documentation.
• Retrieve and analyze data reports from SPIDAMin; organize data spreadsheets, create pivot tables, queries, V-look up formulas, Macros, and SQL language used for various project planning and tracking.
• Managed Share Point document control system in conformance to customer requirements.
• Coordinate, track, and manage vehicle fleet database; including vehicle maintenance dates, registration data/renewals, monthly mileage usage, fuel records, and driver assignment.
• Other administrative responsibilities as deemed necessary in support of fiber project.

Project Assistant

Confidential, NC

Responsibilities:

• Provided technical administrative support to GIS department; seek open opportunities on the NC Grants website for proposal submission related to technical mapping and data retrieval in the state of NC.
• Key person for coordinating and gathering proposal documents working with Engineers, Accounting, and project managers to determine packet prioritization. Generate various weekly and monthly performance reports regarding open projects and budgets in Excel.
• Coordinate meeting logistics and attend various meetings; compose minutes, track action items, and provide status reports.
• Utilize various software programs and systems (Microsoft Suite, Share Point, Adobe, Google Earth, LMS),
• Manage document sharing in Share Point and schedule employee s within Learning Management System; providing completion reports to Human Resources and s to employees.
• Provide technical support for proposal organization to other admins in other departments, and technical troubleshooting for online end-users.
• Provide administrative support to project managers and other departments, while acting as the front desk contact. Ability to develop and maintain positive interpersonal relationships including the ability to skillfully handle difficult issues and different personalities with tact and diplomacy.
• Perform other special projects / assignments as requested and administrative assistance as necessary.

Sr. Administrative Assistant

Confidential, NC

Responsibilities:

• Provided a wide array of complex, diverse and confidential secretarial, administrative and support services to a Director and department while maintaining a high degree of independent judgment and a thorough knowledge of company functions, policies and procedures.
• Maintained the department's and Director's calendar; coordinating schedules, arranging and confirming meetings; screening requests for appointments; making and confirming conference and travel arrangements, including hotel and flight reservations; prepared, reviewed and submit conference, travel advance requests and reimbursement requests for approval.
• Receive and screen visitors, telephone calls, e-mails and correspondence, providing information and handling issues that may require sensitivity and the use of sound independent judgment; collect, prioritized, summarized and responded to Executives' voicemail and e-mail messages.
• Use of MS Word and other applicable software to create document drafts, memoranda, correspondence, reports, agendas, presentations, budgets, forms and other documents often of a highly sensitive and confiden­tial nature; proofreads and checks typed and other materials for accuracy, completeness and compliance with company standards, policies and procedures; ensured materials, reports and documents submitted for signature were accurate and complete and obtained necessary signatures.
• Use of SAP to track, record, review, monitor, and update contract status records for accuracy, identifies discrepancies and unsubstantiated information and requests clarifications and corrections as appropriate.
• Maintains designated work areas and equipment and orders and monitors inventory of division/department supplies, equipment, books, media, periodicals and al materials, track purchase orders; receives and inspects shipments for accuracy and quality; resolves discrepancies with vendors; processes vendor invoices; ensures work orders and vendor service calls are completed in response to work area/standard office equipment problems; maintain related records.

TECHNICAL SKILLS:

tools: Google Docs/Calendar, Sales Force, CGT (Contract Generation Tool), Pramata, PASS (Pricing Analysis Support System), POM (Pricing/Offer Management), Metadata and XPath Tester.

MS Office: Access, Excel, Word, Publisher, Visio, Outlook, PowerPoint, Share Point, Adobe Suite, SAP, Concur, Quick Books, SPIDA Min, LMS (Learning Management System), nVision (Federal Accounting System), Federal Procurement Data System (FPDS), Lotus Notes, Peachtree.