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Technical Program Manager Resume

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Bellevue, WA

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SUMMARY:

10+ years of Program, Project, and Release Management experience including extensive knowledge of Software Development Life Cycle (SDLC) using both Waterfall and Agile methodologies. Skills include Milestone requirements definition, end user documentation, end user Acceptance testing, compliance and user training, Scrum master, SharePoint development, Quality Assurance, and Test.

CORE COMPETENCIES:

  • Strategic planning and Tactical execution
  • Agile and Waterfall methodologies
  • Process Improvement
  • Cross functional and V - Team leadership
  • Business Analysis
  • Confidential Office (Word, Excel, PowerPoint)
  • Confidential Project and Visual Studio (TFS)

PROFESSIONAL EXPERIENCE:

Technical Program Manager

Confidential, Bellevue, WA

Responsibilities:

  • Designed and created a SharePoint based release forecasting and reporting site
  • Improved scheduling, status reporting and annual release process scalability
  • Defined and documented Office Universal manual release process best practices and procedures
  • Liaison to Office application teams to establish release readiness and milestones via Confidential
  • Monitored daily build status and created report and escalation emails when required
  • Provided manual deployment services to audience rings for multiple MS Office teams
  • This position was 100% remote from in home office

Project Manager

Confidential, Redmond, WA

Responsibilities:

  • Scrum Master for multiple concurrent projects
  • Single point of contact for Fortune 500 customers
  • Guided development of projects from inception to release
  • Managed all aspects of project; financials, schedule, scope, risk and communications
  • Allocated and managed all personnel utilization and project planning

Program Manager

Confidential, Seattle, WA

Responsibilities:

  • Process improvement
  • Implemented joint test process with labs to enable early issue detection
  • Improved scalability by streamlining internal test process by >50%
  • Liaison to qualification Test Labs
  • Managed test specification review and release
  • Managed test tools review and release
  • This position was 25% remote from in home office

Program Manager

Confidential, Seattle, WA

Responsibilities:

  • Drove weekly planning and status meetings with Project and Business stakeholders
  • Tracked ITLC and SDLC status and compliance
  • Managed schedule creation and planning via MS Project
  • Created bug reports from custom Confidential queries
  • Created and managed team SharePoint collaboration site including:
  • Business Requirements documentation
  • Risk and Issue tracking

Program Manager

Confidential, Bellevue, WA

Responsibilities:

  • Drove the on boarding of divisional teams to the Regression Prevention System (RPS)
  • Created daily and weekly bug reports and identified trends via Confidential

SharePoint Developer

Confidential, Bellevue, WA

Responsibilities:

  • Designed and created a SharePoint learning center for the build engineering team.
  • Created vision/scope and functional specification documentation
  • Simplified reference document creation workflow and approval process
  • Designed and Implemented Build Engineer new-hire training and competency testing

Build Engineer

Confidential, Redmond, WA

Responsibilities:

  • Scrum master training
  • Conducted Scrum and Agile introduction and training classes for application development teams
  • Created build and deployment schedules for Confidential Partner Program (MSPP) web site
  • Reduced E2E deployment time through environment pre-build allocation and preparation
  • Improved deployment “first time right” metric by implementing Environment and Installation testing
  • Liaison to Product Management team
  • Conducted a study with PM team using Six Sigma methodologies to identify and reduce deployment time and improve the “First time right” metric
  • Liaison to Release Management team
  • Developed exit criteria standards and checklists in Confidential for maximum visibility and reporting
  • Liaison to ASM (Application Server management) team
  • Developed Cloud (VM) allocation request and provisioning requirements and process

Build Engineer

Confidential, Redmond, WA

Responsibilities:

  • Performed daily build deployments for multiple Confidential Partner Program web applications
  • Created a SharePoint learning center experience for new employee orientation

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