SUMMARY:

• Results - driven professional with technology knowledge, program management expertise overseeing information systems development, computer operations, infrastructure development and deployment, capacity planning, operations support and technology sourcing.
• Have ability to develop and drive relevant strategic solutions in a complex environment.
• Experienced in streamlining operations and processes to increase productivity, quality and efficiency.
• Unique combination of advanced education (MBA Information Systems, MS Computer Science, and MS Electrical Engineering), strong interpersonal skills, leadership and management experience within global technology-driven industries.
• Proven ability to manage programs portfolios from planning through execution to completion.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Consultant

Responsibilities:

• Leading $7M IT security risk & control global IT projects portfolio. Responsible for global network components protection based on the multilayers Internet/Intranet and client-server systems monitoring, potential malicious activities, network flow analysis, data leakage prevention, intrusion detection and diversion infrastructure security, risk & control systems deployment.
• Responsible for the new corporate practice development and deployment associated with off-shore development centers assessment and control from the IT security stand point. Delivered 14 global projects starting from the equipment purchasing, down to the production environment adoption.
• Success of the deliverables has been guaranteed by the project’s level and post implementation/adoption governance with all proper organizations participation.
• Methodology of the portfolio management includes standard set of the technological practices development and expansion.
• This includes the standard set of artifacts, reporting, progress from the business results perspective metrics, competitive intelligence implementation via governance during the project’s delivery and post-implementation.

Confidential

Program Manager

Responsibilities:

• Lead large data center migrations programs portfolio. Developed and implemented data centers migration strategy, programs portfolio and technological solutions. Provided data gathering, data aggregation and data presentation for data center migration portfolio management. Implemented the decision making (both strategic and tactical) based on the portfolio management approach.
• Built portfolio knowledge base/solution readiness artifacts and deliverables. Developed current program’s state and a progress data gathering and data presentation (status reporting and dashboards) methodology. Analyzed deliverables, schedule projects cost. Proposed the short and long term correction activities and the portfolio re-prioritization, based on the business dynamic environment. Communicated with business stakeholders and technology vendors optimizing problems resolutions. Acted as PMO SME and implemented portfolio management discipline with the guaranteed delivery success.
• Responsible for desktops infrastructure standardization, including hardware refresh and applications portfolio optimizations for Confidential (Equity). Lead the 6,000 desktops infrastructure refresh and standardization globally.
• Was completely responsible for ~ 300 legacy desktops applications portfolio testing on new platform and all remediation efforts. Managed the applications optimization/testing (prior to migration). Completed Windows 7 global deployment strategy, timeline, technology and control and process components standardization. Completed 50,000 end - users migration to Windows 7 platform.

Confidential

Program Manager

Responsibilities:

• Joined BoA as senior consulting architect, responsible for data center’s resiliency & recovery assessment, new technological practices development, large scale transformation project’s portfolio delivery.
• Developed unique data center (DC) resiliency, recovery and availability capability maturity assessment ‘s holistic methodology.
• Lead special program of the storage and data (~ 100 TB) systems resiliency and recovery improvement.
• Defined desirable “future resiliency state” of the client DC infrastructure, including facility and computing infrastructure capacity and scalability assessment. Developed unique DC resiliency, recovery and high availability infrastructure assessment methodology (Tier -3 DC). Developed current state - future state gap remediation recommendations and solutions.
• Responsible for company’s two DC modernization strategies and modernization options analysis. Lead all relevant DC modernization governance committee (CxO - level) activities and deliverables development, including complete program management life cycle, control, and risk/issues mitigation activities.
• Successfully completed current DC infrastructure assessment (DC “as is”, infrastructure inventory, capacity and performance), configuration of DC facility infrastructure and computing environment.
• Developed and implement IT portfolio management system (strategy domain) based on the Princeton Balanced Scorecard methodology.

Confidential

Transformation Program Director

Responsibilities:

• Was responsible for the design, architecture, development and security of global DC networks, security, and cloud infrastructures. Developed several administrative measures to present corporate "revenue leakage". Constantly looked for the IT portfolio revenue/expenditure ratio improvement. Introduced monthly Revenue/Expenditure Scorecard. Generated $50M+ revenue stream for Confidential offering new portfolio of services and products to existing and potential clients. As Transformation Technology Portfolio ( Confidential ) Director, lead team on several RFP developments and won 2 of them ($100M/5 year’s deals).
• Helped client to optimize the business processes and relevant IT infrastructure and IT portfolio management strategy. Educated clients about outsourcing and infrastructure transformation options and partnership models Confidential is offering. This included not only resources outsourcing, but an on-going client infrastructure environment transformation and BPO outsourcing. Introduced business process Capability Maturity Model and real implementation assessment.
• Designed new organizational entity - Transformation Technology Portfolio Consulting Group ( Confidential, 100+ members) with complete sales, planning and programs global execution capability. Coordinated work of multiple technical and non-technical departments that are participating in client's Transformation Programs. Implemented among very culturally divorce Confidential group members sensitivity and leadership attitude to build "one-face-one-voice" attitude and overall team efficiency and productivity. Managed individual contributors (e.g. consultants) as part of the team.
• Developed the following strategic roadmap for Fortune 50 corporation transformational IT portfolio components:
• Servers Virtualization & desktops infrastructure virtualization
• Desktops Infrastructure Virtualization
• Software development Capability Maturity Model
• Storage virtualization
• IT as a Business Products & Services Catalog and Best Practices Knowledge Base
• Blade servers deployment for the power/performance and virtualization solution
• Developed IT portfolio ValueMap ® - methodology to evaluate and present the IT solution value in quantifiable indicators - both tangible and intangibles. Delivered Operational Objectives by introducing standard product configurations to help businesses leverage the available technology in standard packages; Implemented policies and procedures that will ensure projects have executive sponsorship and approval and that projects and enhancements of marginal value are eliminated. Implemented SLA’s indicators automated data collection. Measured the quality of services objectively using Service Level Compliance reports, and subjectively via user surveys.
• Developed business processes Book of Knowledge, including process simulations.
• Developed Confidential Services and Products Catalog, Best Practices Catalog and Lessons Learned Catalog.
• Associated Services and Products Catalog with Standard Solution Readiness Components. This set of standards includes project Cost Calculators, TCO and ROI Calculators are presented in this Knowledge Base. Confidential Services and Products Catalog currently have 350+ services and products. Most recently completed projects are:
• Developed unique partnership model with major technology vendors and introduced concept of the Joint Task Force (JTF). As the result, successfully developed 15 new technology practices and assembled relevant execution teams with practice management. Developed and approved several technology vendors’ agreements regarding innovative technology deployment as Global System Integrator.

Confidential

Program Manager Global Technology Infrastructure

Responsibilities:

• Dual reporting to the Investment Banking (IB) SVP Security Officer and the SVP Service Delivery Manager.
• Responsible for several front office IT Risk and Control initiatives, including SOX compliance implementation for shared service. Partnered with outsourcing company - IBM Global Services as Confidential PMO IT Risk & Control project’s portfolio manager.
• Guided IB investment business systems infrastructure monitoring tools (network and data access) deployment.
• Conducted internal systems audit with PricewaterhouseCoopers Consulting Service. Improved "Brake Glass" infrastructure for front office financial assets management systems.
• Developer IB asset management process workflow with the simulation capability and suggested several process improvements. Developed several advanced technology solutions as key IB technology initiatives, including assets management data warehouse with strict Change Control & Management systems.
• Developed simulation model for IB investment management and trading systems security and OS patches deployment workflow.
• Supported operational objectives by complete automation of common operational use cases, such as systems installation, and repetitive maintenance tasks. Implemented solutions that improved “plug and play” capability and improved “any-to-any” business systems connectivity, e.g. infrastructure flexibility and scalability. Evolved current security standards to meet the needs of Confidential Morgan Chase infrastructure (including networking and storage). Improved business continuity planning to ensure appropriate contingency plans are established commensurate with the business requirements for a specific application.
• Introduced several IT portfolio management tools, including in - house built.
• Successfully delivered global security risk and control gap remediation program (5,000 servers).
• Refresh/Replace Wintel servers because of OS not compliance capability (OS NT 4).
• Implemented hard drives inscription for 4500 laptops.
• Implemented SOX - regulatory compliance infrastructure supported solutions.
• Designed and implemented IB infrastructure assets management (inventory), infrastructure security, risk and control configuration parameters Configuration Management Database (CMDB) as the single source of data.
• Developed and implemented systems emergency access infrastructure and provided systems administrators relevant training.
• Implemented database administrator’s segregation of duty process as part of the security risk and control initiatives.
• Developed and implemented unique analytical model for the CMDB data warehouse automatic data quality control program.

Confidential

Senior Vice President/Program Manager

Responsibilities:

• Responsible for Confidential back office trading systems operations infrastructure (distributed computing and software packages, both 3rd parties vendors and in - house) development, implementation, modernization and operation support. Serviced as Confidential PMO manager, responsible for the standard project’s life cycle development and implementation (Microsoft Framework, Agile, and UML systems modeling).
• Developed and implemented unique inter-banking investment management SWIFT - based straight-through process (STP), helping Investment Bank business growth in Fix Income Interest Rate Swaps trading; Introduced 100% availability Trading Confirmation system, utilizing guaranteed delivery and intelligent trading confirmation system.
• Introduced structured approach to change control during software development life cycle and during implementation phase.
• Reviewed, evaluated and modeled Debt and Equity Derivatives (OTC) and Office of Legal Counseling Data Warehouse models.
• Analyzed several investment instruments business process workflows. Simulated workflows and proposed business processes improvement, implementing 100% paperless business process.
• Eliminated redundancy and performance bottlenecks in investment management business workflows. Reduced support staff by 30% in both departments because of automated ‘intelligent’ inbound and outbound faxing facilities implementation. Initiated both, business and technological, back - office operations system’s risk assessment and monitoring. Developed rank of the risk categories and monitoring risk events indicators metrics and techniques. Delivered Operational Objectives by replacing high maintenance technologies with those engineered toward lower maintenance. Adopted standard based approach to avoid incremental management effort for each deployment. Consistently removed diversity and complexity to further reduce overhead and levels of change in the environment.
• Managed staff of 15 FTE’s (business analyst, project managers, service delivery managers and operate support) globally. Responsible for staff mentoring and training and insured staff on duty shifts rotation scheduling and availability.
• Directed acquisition of software packages, and services, reviewing cost and feasibility analysis and created alternative solutions when necessary. Identified business needs and conceptualized, communicated and implemented strategies and tactics to fulfill those needs that required scalable, open solutions.