PROFESSIONAL SUMMARY

• Management & Information Technology Consultant holding Kellogg M.B.A, Six - Confidential Belt with extensive experience in business system analysis, software development, quality assurance, project management and production support. Experience in state-of-the-art software development life-cycle methodologies - DMAIC ( Confidential ) and Waterfall. Industries specialized in are banking, insurance, capital markets and brokerage.
• Licensed Life/Health/Accident/Sickness Sales Consultant specializing in selling IULs, Whole Life, Annuities, Confidential, Accident & Sickness Products
• Strong Quality Assurance background specializing in manual testing in Financial Services Industry
• Extensive development background utilizing a variety of mainframe and client-server technologies
• Deep Skills as a Risk/Regulatory Data Consultant specializing in BASEL III and Dodd Frank Act research and data provisioning
• Strong Capital Markets background pertaining to both institutional and retail trading
• Varied background in assessing/writing Business Requirements Documents (BRDs),
• High Level/Low Level Design documents and understanding of SDLC by conducting/assisting testing for SIT, UAT phase and creating and reviewing test scripts
• Strong Team Manager with project management background in Quality Assurance
• Varied background as a Technology Entrepreneur specializing in developing and marketing business proposals/concepts
• Superior team playing and organization skills
• Superior oral and written communication skills

TECHNICAL SKILLS

• IBM Mainframe 3090-MVS Windows 95/98 Windows XP Windows Vista
• COBOL COBOL II Easytrieve Assembler
• MVS-JCL ADS/O Visual Basic XML/SOAP
• HTML Peoplesoft/HRMS DB2 CICS
• Oracle 9i SQL Server MS-Access VSAM
• Fileaid Abendaid ALM/Mercury Quality Center TotalView
• OBIEE ESBViewer MS-Office Waterfall
• DMAIC (Six-Sigma) IBM Cognos BI Agile BASEL

P ROFESSIONAL EXPERIENCE

Confidential - Charlotte, NC

Independent Consultant

Responsibilities:

• Instructor for Confidential vendor LearnQuest teaching Web-based and Classroom courses in Confidential Cognos BI
• Manage seed funding for German based firm Room For Work to market their Software product that would be competing with LinkedIn for a global share of the professional employment social media sites’ market
• Associate at Combined Insurance selling Whole Life & Medical Supplements
• Health Benefits Analyst for GoHealth selling Confidential -Advantage, Confidential Supplements and Part D Confidential
• Strategic partner at National Agents Alliance selling retail Term Life, IULs, Whole Life and Annuity products
• Strategic Alliance with Confidential and other software firms in U.S, U.K and India to sell state-of-the-art technologies and consulting services like OpenPages and Watson other Confidential /Risk/Compliance Products
• Manage SOWs and RFPs for City of Charlotte, a client of Confidential . Proposal work is related to security risk management and technology desktop services
• Manage marketing/sales/finance and operations of the company’s Outplacement business by interacting with clients and vendors to get candidates placed into permanent roles in a variety of industries such as automotive, financial services, health-care and technology; manage a staff of 4 recruiters
• Create proposal to develop Risk Management Software for analyzing and researching macroeconomic research indicators and financial securities for U.S and European and Indian markets
• Analyze Capital Markets related Cross Border Macroeconomic indicators like GDP, M3, Wage Rate, Currency, Inflation Rate, Interest Rate and their impact on financial securities such as Stocks, Bonds, Options, Mutual Funds, REITS, REPOS, Currency Futures, Asset Backed Securities
• Analyze cyber-risk and cyber-security (based on SAS Cyber Security) realized on financial applications including intrusion detection, data encryption, penetration testing, biometrics, malicious software & phishing
• Evaluate BASEL Market/Credit Risk to determine Interest Rate and Currency Dependencies, LGD/PD/EAD/EL/UL determinants using concepts from SAS ETL Studio; SAS WebReport Studio and SAS Enterprise Miner Studio

Confidential - Charlotte, NC

I.T Project Manager.

Responsibilities:

• Manage, monitor and report activities of a Global Corporate Services undertaking to transform SAP and Oracle based existing applications, infrastructure utilizing existing data-streams into a state-of-the-art global HR System. Third Party Vendors namely JLL, CBRE and Ariba participated in this BPO undertaking.
• Monitor UAT activities of the undertaking by attending business domain specific project meetings and provide periodic feedback.
• Manage SSO Issues for Domestic and International Business Testers by mediating between them and the Bank’s Help Desktop Support.
• Create process flows for UAT project infrastructure.
• Initiate RTM and Issues log to be utilized for project post-mortem activities.
• Initiate TTCoE Training Guide in order to leverage on existing intellectual capital of the organization to train new members and users.
• Report weekly status of ongoing project activities to Senior Delivery Manager.

Confidential - Greenville, SC

QA Project Consultant/Manager

Responsibilities:

• Responsible for strategic test planning and testing activities for the Banking Deposit Operations Fidelity based IMPACS Upgrade initiative, one of the largest of its kind initiated at the Bank
• Develop Requirements traceability matrices to trace back test scenarios to functional requirements in order to attain Zero-Defects capability
• Manage and Create Test Plans and Test Scripts for Fidelity Applications such as RM (Customer Management),SC (Statement & Relationship Pricing),RF (Card Reference)
• Reviewed and assessed BRDs in an SDLC setting that was pseudo-Agile based
• Manage test script creation in ALM/Mercury Quality Center
• Research dataset related information from jobruns
• Create resource budgets and project schedules using MS-Project and MS-Excel
• Manage a staff of upto 6 Analysts in Confidential /Wipro Outsourcing undertaking.

Confidential - Charlotte NC

Technology Delivery Manager

Responsibilities:

• Session Manager/Control Room Facilitator for C3PM (Card & Payments) TSYS/Bacardi Conversion Project.
• Co-Manage/facilitate Bacardi Control Room activities including SAS SQL design/coding for 10 LOBs /multiple applications: PSD Strategy, Regulatory Reporting, Finance just to name a few, during MOCK/UAT Phase of the Project.
• Analyze and assess Extract Transform Load process flows for Bacardi Data Stream
• Participate in delivery of overnight data to Bacardi Data-warehouse
• Regulate and manage Control Room Questionnaires and resolution email strings.
• Manage Defect Resolution of TSYS (Card & Payments) application and serve in the capacity as a liaison between Confidential and the third-party vendor.
• Manage daily updates to Bacardi Master and provide daily update to Senior Management on state of control room activities.
• Coordinate and Manage updates to project documentation on Sharepoint site

Confidential - Charlotte, NC

Project Test Manager

Responsibilities:

• Organize, analyze and market the development of business ideas/proposals related to Compliance and Confidential in Banking and Capital Markets. Initial research was done on BASEL III & Dodd Frank Act to tabulate information pertaining to the business ideas.
• Analyze liquidity risk, credit risk, market risk (Value at Risk, credit capital), TILA (Truth in Lending Act) and product characteristics affected by these risk and compliance mechanisms.
• Assess capital requirements and cost of capital to implement BASEL III using Oracle Financials
• Analyze feasibility of investing in Bonds, Repos, Currencies based upon risk aggregation
• Analyze competitors and assess sales/marketing needs of establishing Confidential, Risk & Compliance in China and India
• Compile BASEL III risks and elaborate on plans on how to mitigate them
• Responsible for software development activities of multi-million dollar project for Capital Markets, Java based Brokerage/Trading System using Agile methodology
• Manage project delivery which had multiple phases to integrate company’s existing brokerage functionality with that of a vendor - Scivantage.
• Create project budgets and schedules using MS-Excel and MS-Project
• Participate in complex UI Interface design using wireframes
• Manage complex data acquisition using Business Intelligence tools like Oracle BI (SQL10g) and OBIEE
• Reviewed and assessed BRDs in an SDLC setting that was pseudo-Agile based
• Develop Master Test Plan and review Test Scripts
• Manage 7000 component and E2E scripts based on complex functional business requirements documents
• Manage defect resolution and root cause analysis in ALM/Mercury Quality Center
• Coordinate the creation of testing metrics using MS-Office - macros, graphs, pivot-tables.
• Manage implementing Agile/Waterfall Methodology to deliver an approach of how regulate third-party vendor activity in the Brokerage program using MS Excel spreadsheets.
• Monitor and Manage Test Environments including Database/Application/Network Servers
• Manage a staff of upto 16 test analysts in Confidential ’s Outsourcing undertaking

Confidential - Richmond VA

Business Process Manager/QA Lead

Responsibilities:

• Manage business process operations (BPO) projects with average budgets upto $2 million and business-as-usual operational activities related to Consumer Deposit Operation’s Fidelity Application called IMPACS (IM). BPO projects include Funds Availability Code - New Risk Model, Checking 2.0, Check Portfolio Conversion & GN Upgrade.
• Manage successful and on-time creation of configuration change requests with components called monetary incentives to customers often reaching totals of $600,000+ fortnightly.
• Manage IM research related to requests coming from other applications with customer volumes as high as 6.5 million and account balances up to $15 million; research involved analyzing funds availability codes and product codes, Reg CC and Reg D regulations from Dodd Frank Act utilizing Easytrieve (data mining tool) to create PCRs (Program Change Requests) and daily/weekly/monthly reports for Compliance fulfillment purposes
• Manage successful creation of IM PCRs with estimated completion time of 5 days but actual turn-around times as low as 2 days; business requirements lead to the creation of system requirements.
• Coordinate application interfacing between IM, ST, GN, TX, ALS,Treasury Optimizer, Research & Adjustments, & G/L.
• Manage operational test planning and test execution activities of two back-office projects within Deposit Operations for Chevy Chase Bank integration effort (cost of acquisition $520 million): Account Analysis, a commercial monthly billing system and Day2 Process Rollout were two of the banks’ work-streams that were streamlined.
• Participate in implementing Agile methodology from a QA perspective; Chevy Chase merger required managing QA environments that could support both Component as well as E2E Integration Testing
• Interpret business requirements to create test strategy documents for both projects that were an inherent part of project quality assurance life cycle in the integration effort.
• Create and successfully tested approximately 600 test scripts in ALM/Mercury Quality Center; managed test data conditioning and environment planning, thus improving testing capability.
• Create test project schedules using MS-Project for both projects and provided weekly test estimate forecasts on test script creation to ensure monitoring of accurate metrics.
• Manage successful root-cause-analysis/resolution of approximately 40 Severity 1 and Severity 2 defects during the integration effort.
• Provide senior management with daily/weekly status reports on Account Analysis (Java based)/Day2 Process Rollout (Mainframe based) Testing during test planning phases of the projects to facilitate accurate management decision-making.
• Monitor and Manage Test Environments including Database/Application/Network Servers
• Manage creation of Requirements Traceability Matrices for projects of varying size and ROI.
• Manage a staff of upto 3 Analysts.

Confidential, Charlotte NC

Vice President

Responsibilities:

• Create Business Proposal for Public Private Partnership for Collateralized Subsidized Credit Cards and subsidized Real Estate for Low-Middle Income families; the goal was to reach a customer retention of 100,000 by 2012
• Coordinate business proposal submittal as well as initiated Proposal Creation for Bali International’s
• Partnership with Main Street Motors, Moncks Corner SC. This was to reengineer their business operations, consolidate their short term/long term debt and expand their business in N.E United States. The goal was to make Main Street Motors’ profit margins touch close to $2 million by end of 2010
• Conduct research for Business Proposal to provide homes for Low Income families world-wide; the goal was to provide 20 million indigent families world-wide housing and amenities but the project did not take-off due to lack of funding
• Adjunct Professor at Devry University, teaching sophomore students Introduction to Databases. Curriculum consists of topics ranging from Entity Relationship Modeling to Advanced SQL and Database Security. Students were graded on Class Exercises, SQL Labs, Quizzes, a Final Project and a Final Exam. The Labs and Final Project utilized Oracle 9i Database for students to complete their work

Confidential

Project Test Manager

• Responsible for project management, test planning and test execution Activities of Online Banking application at Confidential ’s Testing Center of Excellence as a part of LaSalle Transition activities.
• Supervised work of 8 Test Leads including development of Test Plans/Test Scripts, Requirements Traceability Matrices, Interpreting Business Requirements, Test Data Conditioning, Environment Planning, Forecasting. and Six Sigma/DMAIC client methodology during Test Planning.
• Participate in online banking wireframe design
• Managed timely resolution of defects of multiple applications in Quality Center during Component Integration Test (CIT) Phase and Systems Integration Test (SIT) Phase.
• Provided Senior Management with daily/weekly status on Online Banking Testing during Test Planning and Test Execution of SIT
• Manage a staff of 20 Analysts in Confidential ’s Outsourcing undertaking.

Confidential - Charlotte, NC

Senior Consultant

Responsibilities:

• Coordinate successful training of 10 testers and testing of card operations Java based middleware/enterprise-wide application at Confidential ’s Testing Center of Excellence as part of MBNA transition activities (cost of acquisition $34 billion) working as a project manager.
• Cross Sell Mid-Tier was hub for card solutions decisioning and booking; systems were integrated and transformed successfully; approximately 500 test scripts were successfully executed; root-cause-analysis was conducted on approximately 70 Severity 1 and Severity 2 defects that were resolved successfully.
• Manage implementation of DMAIC/Six Sigma Methodology from QA perspective
• Develop Requirements traceability matrices to trace back test scenarios to functional requirements in order to attain Zero-Defects capability
• Create resource budgets and project schedules using MS-Project and MS-Excel
• Manage a staff of upto 6 Analysts.
• Manage quality assurance assessment work stream during assessment of three mission critical applications for trade confirms, month-end reporting and tax reporting at AllianceBernstein.
• Capital Markets’ financial instruments such as stocks, bonds, mutual funds, hedge funds and fixed income securities were processed by applications. The resulting proposal was submitted as one of the finalists amongst business proposals submitted to client for future systems transformation work.
• Coordinate successful execution of design/build phase activities for major component of MR-Accelerator at American Express.
• Project converted legacy systems into three-tier model using service-oriented architecture. Approximately 75 COBOL programs were analyzed. Blueprints from this effort resulted in future offshore software development.
• Manage user acceptance testing (UAT) efforts across Treasury Services initiatives involving Wire ACH and Electronic Funds Transfer working in concert with other JP Morgan Chase test leads.
• Analyzed business requirements, used cases and business operating processes/procedures in order to develop effective UAT strategies/test plans; resulted in fully testing business and operations scenarios
• Manage a staff of upto 3 Analysts.
• Responsible for Facilitating High Level/Low Level Design (HLD/LLD) activities and Joint Application Design Sessions for Confidential - Fleet Transition projects.
• Manage successful completion of HLD/LLD deliverables that included application/master design
• documents, project timelines, costing estimates and action items.
• Maintain and updated DEC database with latest dates and impact levels.
• Send daily status reports to Senior Management.
• Manage overseeing work of a Documenter/Analyst