We provide IT Staff Augmentation Services!

Project Management Consultant/scrum Master Resume

Bloomington, IL

SUMMARY:

  • A Seasoned Business Analyst, Project Manager Consultant with 10+ years of experience.
  • Proven record of success in leading/coordinating all phase of diverse technology projects.
  • Exposure to Project /Program Management, Agile Methodologies, Change, Quality Management Business Analysis.
  • Experience in working with Global Team. Active Listener, and have a positive work attitude.
  • Led/Coordinated and implemented large projects/program.
  • Worked with project stakeholders while managing expectations at the program and project levels.
  • Prepared comprehensive action plans, including resources, timeframes and budgets for successful completion of projects on Time with Quality output.
  • Established Quality and PMO for claims development center program. This program is established to support projects to deliver integrated customer platform. Focus of the effort is to enhance customer - facing claims capabilities in the areas of reporting, managing and resolving claims.
  • Work will demonstrate a Mobile first philosophy and enhance customer experience of all product lines (Fire, Auto, Life and Health).Received Appreciation from Leadership. Mentored new employees on company process and procedure and also an Agile Coach.
  • Evaluated business requirements and problem resolution work with Business Partners to plan and initiate for project success.
  • Performed additional responsibility of Research Tax credit (RTC) compliance project management activity to answer first line RTC Questions in the area level.
  • This work involves quality review of the criteria answers provided by the project team, requires coordination with the team and corporate Tax in gathering information to document required complaint details.

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington, IL

Project Management consultant/Scrum Master

Responsibilities:

  • Assist Program /project Manager in establishing Project Management Facilitating Process (Change Control, Human Resources, Document Management, Communication, Issue Resolution, Status Reporting, and Change Management etc.) also work as Acting Project Manager during Project manager absence.
  • Collaborate with the technical and business teams to identify and allocate business partners, systems subject matter experts (SME) and architects for business case development (BCDs), high level solution design & work packages requests.
  • Create Test Scenarios and Test Requirements based on Use Cases document.
  • Facilitate impact assessments (cost, resource, technical).Develop and maintain project documentation in a project repository.
  • Report weekly on project status to Leadership. Provided Gantt charts of project timelines.
  • Establish goals and milestones as per the estimated output generated by the project. Ensured that all projects were executed within the decided time period and complied with the defined standards.
  • Excel in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
  • Identify user training needs and devising and managing user training programs. Manage SharePoint site
  • Lead daily stand-ups and scrum ceremonies for two scrum teams. Work with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments.
  • Part of Quality Engineering Team and helped documenting Java code review- peer review process.
  • Led initial implementation of Scaled Agile Framework in Claims.
  • Improve team velocity by incorporating capacity planning into sprint planning sessions. Manage several scrum teams.
  • Implement Issues Tracking in Version One to effectively track impediments against user stories. Work closely with project owner in backlog management and continuous delivery of features. Resolve complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads.

Skills: SDLC, MS VISIO, Business Analysis, Scrum, JIRA, Agile, SharePoint, HTML/XML

Confidential

Project Coordinator/Business Analyst

Responsibilities:

  • Involved in the feasibility study to register the client’s impact by the project and document the relevant information.
  • Gathered requirements from owners through Requirement Gathering Techniques. Documented project closing checklist.
  • Tracked and reported on the status of the project week-on-week basis.
  • Coordinated between the teams and management through effective communication plan.
  • Created change records in HPSM Tools
  • Prioritized deliverables, identified gaps, tracked defects, and defined software requirements for testing and development
  • Documented monthly status reports for risks, issues, and dependencies to assist the project team in efficient tracking and monitoring of open issues of the project.
  • Created and routed Requirement Change Notices (RCNs) and Change Control (CR) for review and approval.

Skills: SDLC, MS VISIO, Business Analysis, Scrum, JIRA, Agile, SharePoint, HTML/XML

Confidential

IT Analyst (Project Lead)

Responsibilities:

  • Ensured Team members worked in collaborated environment, assisted peers during work if they need any guidance.
  • Provided technical leadership to appropriate personnel on highly complex system administration activities. Strong analytical capabilities.
  • Performed and assisted internal customers and team members in resolving tier 2 UNIX issues (incidents/problems/requests) utilizing ticketing system.
  • Provided support for managing client applications ( Confidential FAX, data protector, AS400, HP MPE and TANDEM) using Tivoli Monitoring Tool.
  • Handled change management during final testing and implementation, and coordinating on site implementation support.
  • Coordinated with Configuration Management group to get track of latest versions of Configure Items.
  • Prepared Onsite and Offsite Contact List for the Final Implementation Support and coordinated with onshore and offshore team.
  • Prepared daily workloads for staff & coordinated daily allocation of work with Project Manager
  • Motivated the team to achieve high standards and KPI targets.

Skills: SDLC, MS VISIO, Business Analysis, Scrum, JIRA, Agile, SharePoint, HTML/XML

Hire Now