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Senior Program Manager Resume

Glendale, CA

TECHNOLOGY & SKILLSET:

  • Web Development
  • Website Operations
  • Search
  • Mobile/Alternative Screens
  • Content Management Systems (CMS)
  • CMS Development
  • A/B and Multivariate testing eCommerce/Shopping Cart Development
  • Application Development
  • .NET/ASP, LAMP, Apache, Linux
  • SQL, MySQL & NoSQL
  • Design/Creative Integration
  • HTML, HTML5, JS, JSON, PHP, Java, SOAP, Flash/ Action Script (AS)
  • Content Delivery Network (CDN) Integration
  • Error Handling
  • ADA WCAG Compliance
  • Content Scheduling/Editorial Budget
  • Accessibility (ADA) & Legal Compliance
  • Design Management
  • Maintenance
  • Ad Management
  • QA/Test Cases
  • Database Maintenance
  • Reporting
  • Browser Compatibility
  • Feature Roadmap
  • Hosting: AWS/Cloud and Physical Data Centers
  • Search Engine Optimization (SEO)
  • Pay Per Click (PPC)
  • Organic Search
  • Site Search Analytics iOS, Android, Windows Phone & Tablet
  • Design Development
  • Messaging
  • Aggregator Interface
  • Mobile Content Optimization
  • Mobile Application Development
  • Mobile Video
  • Mobile Advertising
  • Documentation: Functional & Technical Requirements, Business Case(s), Functional Specifications, Use Cases/Test Cases, Wireframes and Workflow Visualization
  • Project Scoping/LOE Resource Leveling & Management
  • Phasing/Iteration Planning
  • Risk Mitigation & Management
  • Onsite/Off - Shore Teams (25+ resources)
  • Client & Vendor Management
  • Product/Website/Mobile App Feature Roadmap
  • P&L and Budget
  • Legal Compliance
  • Delivery Management
  • Social Media Strategy, Implementation and Management
  • Leadership & Motivation
  • Interactive Ad Agency Expetise
  • MS Office
  • MS Project & Visio, JIRA, Innotas, AtTask, and Rally
  • Adobe Creative Suite (CS)
  • Sharepoint
  • Avid & Anystream
  • Video CMS
  • Open Source Media Framework (OSMF)
  • Freewheel
  • Dart
  • Omniture
  • Data Mining
  • Customer Relationship Management (CRM)
  • Database Marketing Research
  • Search Engine Marketing (SEM)
  • Pay Per Click (PPC)

PROFESSIONAL EXPERIENCE:

Confidential, Glendale, CA

Senior Program Manager

Responsibilities:

  • Management of day to day digital operations for Confidential and Confidential (3,700+ Locations)
  • Supporting Marketing Campaigns ($20M+ Media Buy), Restaurant Service Centers, Regional Franchise Consultants and 3rd Party Vendors for Online Ordering, Location based services, SEO implementation, Menu Management & Integration, Innovation Products and Franchisee Enrollment
  • Transition of redesigned web/mobile web sites and mobile app development
  • Stakeholder & Legal Management
  • Web Content Accessibility Guidelines (WCAG) Subject Matter Expert with formal training for ADA (American with Disabilities Act) Legal Compliance and digital legal litigation liaison
  • Legal Compliance for Nutritional, Allergen and Disclaimers to local, county, state and Federal legal specifications

Confidential, Los Angeles, CA

Senior Product Manager

Responsibilities:

  • Upgrade Variety.com’s subscriber pages to responsive design
  • Subscription management for 100,000+ paid and 1 million+ subsctiptions
  • Automate the delivery of the Women’s Wear Daily - Digital Daily subscription system vs. a daily manual query of the db given certain eligible subscriber criteria (current cost exceeds $100,000 annually with the manual process)

Confidential, Culver City, CA

Senior Product/Project Manager

Responsibilities:

  • Complete development of last mile of 3rd Party off-shore development
  • Managed development team of 8 resources
  • QA video playback, DRM permissions and advertising
  • Manage Advertising platform integration (DFP), Ad units/inventory and Ad behaviors
  • End user authentication via Adobe integration

Confidential, Los Angeles, CA

Senior Project Manager (Consultant)

Responsibilities:

  • Architect and design of a unique tool that allows buyers of the NSX Supercar to build/configure their vehicle to order. The order isn’t manufactured until the buyer uses the web/mobile configurator to design/personalize their vehicle
  • Revolutionary sales model for supercar/luxury car manufacturers
  • Implemented Agile Project Management Methodology
  • Managing 30+ resources across 5 internal disciplines (Creative/Design, Mobile and Desktop Development, UI/UX, QA and Client Engagement) and (3) 3rd party vendors
  • Managed Sitecore migration from static page site for Acura.com
  • Senior Management Client-facing role with project, budget and schedule management and oversight
  • Responsible for the on-time delivery of this project:
  • $5 million+ budget
  • 1 year duration

Confidential, Los Angeles, CA

Senior Project Manager

Responsibilities:

  • Industry leading Software Platform is used by most Television and Movie Productions to manage digital assets (dailies, scripts, reels, cuts etc.)
  • Strict Agile/SCRUM Methodology employed
  • UX/UI Design Management (wireframes) and closely worked with the Design Team
  • Managed offshore development teams (Total of 40 member dev teams spread across India, Russia and Ukraine) consisting of Qt developers, Front End developers, Alfresco/db developers, IT and QA
  • Managed the Set Top Box development based off web platform end to end
  • Responsible for coordinating business and technical requirements with the Product Management Team, C-Level stakeholders and Sales
  • Application of the Agile Methodology across the entire organization
  • Worked closely with QA for expedited bug fixes and rapid development

Confidential, Los Angeles, CA

Subscription Products Project Manager

Responsibilities:

  • Manages all projects related to paid subscription products: Game Pass (International only), Game Rewind (US only) and Audio Pass (Worldwide)
  • Strict Agile/SCRUM Methodology employed
  • Requirements definition, Functional Specification development and Project Management (KANBAN)
  • Desktop, Mobile Web, Mobile Application development
  • Live video feed management, DRM, blackout and television rights management
  • Issue and bug management

Confidential, Los Angeles, CA

Web Development Manager

Responsibilities:

  • Managed web development operations for Confidential Brands: Bratz.com, Lalaloopsy.com, Bratzillaz.com, NoviStars.com and LittleTikes.com
  • Aggregate Traffic in excess of 10,000,000 unique visitors/month
  • Strict Agile/SCRUM (KANBAN) Methodology employed
  • Managed all aspects of the Web, Design (UX/UI), Development, Game Development, Product Roadmap, Video, integration and QA
  • Scheduled Build/Release of source code updates, feature enhancements and editorial content
  • Led: Front and Back-end Development Team, Technical and Functional QA and Maintenance
  • Implemented SCRUM Project Methodology Framework
  • Managed Analytics Data in Google Analytics and Omniture Sitecatalyst

Confidential, Los Angeles, CA

Director of Site Operations

Responsibilities:

  • Managed web development operations for properties such as: Saturday Night Live, The Office, The Voice, Late Night/Jimmy Fallon, Chuck, Jay Leno (Emmy Award Winning website) and 30+ other high profile network television show web properties (#1 Television Network in online performance)
  • Strict Agile/SCRUM Methodology employed for the Product Team
  • Aggregate Traffic in excess of 100,000,000 unique visitors/month
  • Managed all aspects of the Web, Design, Product, Video, Social and Publishing development, integration and QA
  • Led: Project Managers, Product Managers (Waterfall/Agile Methodologies - project dependent methodology), Front and Back-end Development Team, Technical and Functional QA and Maintenance
  • Responsible for requirements, project planning, resource scheduling/leveling (30+ resources) and iteration planning in an environment that has hard deadlines tied to advertising, on-air mentions and traffic goals that cannot be missed
  • Managed Analytics Data in Omniture Sitecatalyst

Confidential, Los Angeles, CA

Web Consultant - Re-Architect

Responsibilities:

  • Directing the company’s overall and all encompassing online strategy end to end
  • Responsible for the company’s web development road map
  • Managing all aspects of marketing and advertising Confidential
  • Responsible for all web site project management and development
  • Strict Agile/SCRUM (KANBAN) Methodology employed
  • Vendor Management
  • Directing the Editorial/Content workflow, policies and procedures
  • Managed Analytics Data in Omniture Sitecatalyst

Confidential, Pasadena, CA

General Manager/Senior Project Manager

Responsibilities:

  • Division developed sites and projects for clients such as bebe (featured in USA Today), Globecast/World TV, Sour Punch/American Licorice (2009 Web Award for Outstanding Website), NatalieCole.com, Hard Rock Hotel Las Vegas, Delta Airlines, Hostess, Disney, Rhapsody, Gibson Guitar, Madagascar 2, and Throttle Entertainment
  • Responsible for the division’s overall product and development roadmap as well as all Financials
  • Managed the Development, Creative and QA teams
  • Managed client site analytics (Google Analytics and Omniture Sitecatalyst) as well as conducted A/B Testing/Multivariate Testing (Test & Target and Audience Manager)
  • Managed the development of products and services such as online viral games, SEO, viral marketing consultation, mobile games, content and delivery, online video asset management, social network application development and sales
  • Supported all other division’s online presence while managing revenue generating external client projects
  • Drove the companywide Social Media cause
  • Streamlined the internal workflow and structure
  • Responsible for all P&L

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