Regional Manager Resume
Dewitt, NY
OBJECTIVE: To pursue a career in the financial or medical industry utilizing my knowledge, expertise and creativity.
PROFESSIONAL EXPERIENCE AND QUALIFICATIONS
- Twelve years of management and evaluations of direct reports
- Participated in projects involving improvement of business metrics
- Managed and planning of incentives within an allotted budget
- Experienced in the monitoring of quality and production standards as per company goals
- Experienced in recruitment and hiring process of employees
- Strong interpersonal and conflict resolution skills
- Excellent communication skills and an understanding of diversity and inclusion
- Excellent client relations skills and maintenance of data integrity
- Implemented policies and procedures through internal controls as per company requirements
- Administration of disability benefits
- Managed territory sales representatives
- Managed territory sales growth of durable medical equipment
- B2B management
- Developed and maintained branch operational guidelines and security procedures
- Maintained specialized relationships with clients
- Participated in cold calling to introduce clients to new products and services
- Designed recognition programs for employees
EMPLOYMENT HISTORY
Regional Manager/Care Coordinator Confidential, Dewitt, NY 04/10-current
Medical Claims Supervisor Confidential, Liverpool, NY 09/09-01/10
Unit Manager Confidential, Oriskany, NY 06/06-07/07
Liability Supervisor Confidential, Syracuse, NY 03/05-06/06
Retirement Specialist Confidential, Jersey City, NJ 03/04-02/05
Branch Manager Confidential, Montclair, NJ 03/99-03/04
Compensation Manager Confidential, New York, NY 11/99-07/01
Asset Administrator Confidential, New York, NY 03/99-11/99
EDUCATION
Psychology Credits
Insurance and Risk Management Bachelors Degree
SKILLS
Microsoft office suite
