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Regional Manager Resume

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Dewitt, NY

OBJECTIVE: To pursue a career in the financial or medical industry utilizing my knowledge, expertise and creativity.

PROFESSIONAL EXPERIENCE AND QUALIFICATIONS

  • Twelve years of management and evaluations of direct reports
  • Participated in projects involving improvement of business metrics
  • Managed and planning of incentives within an allotted budget
  • Experienced in the monitoring of quality and production standards as per company goals
  • Experienced in recruitment and hiring process of employees
  • Strong interpersonal and conflict resolution skills
  • Excellent communication skills and an understanding of diversity and inclusion
  • Excellent client relations skills and maintenance of data integrity
  • Implemented policies and procedures through internal controls as per company requirements
  • Administration of disability benefits
  • Managed territory sales representatives
  • Managed territory sales growth of durable medical equipment
  • B2B management
  • Developed and maintained branch operational guidelines and security procedures
  • Maintained specialized relationships with clients
  • Participated in cold calling to introduce clients to new products and services
  • Designed recognition programs for employees

EMPLOYMENT HISTORY

Regional Manager/Care Coordinator Confidential, Dewitt, NY 04/10-current
Medical Claims Supervisor Confidential, Liverpool, NY 09/09-01/10
Unit Manager Confidential, Oriskany, NY 06/06-07/07
Liability Supervisor Confidential, Syracuse, NY 03/05-06/06
Retirement Specialist Confidential, Jersey City, NJ 03/04-02/05
Branch Manager Confidential, Montclair, NJ 03/99-03/04
Compensation Manager Confidential, New York, NY 11/99-07/01
Asset Administrator Confidential, New York, NY 03/99-11/99

EDUCATION
Psychology Credits
Insurance and Risk Management Bachelors Degree

SKILLS
Microsoft office suite

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