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Sr. Atlassian Admin/ Developer Resume

Groton, CT

SUMMARY:

  • 6+ years of IT experience in JIRA Administration, analysis, design, development, Project management, agile methodologies, Collaboration tools, Continuous integration, Crucible and confluence pages development. Worked on JIRA Agile projects like Creating Scrum/Kanban boards , Filters and Reports .
  • Agile Program management, JIRA - Agile Scrum/Kanban , Bug Cycle management , SDLC design advice using JIRA .
  • Experience with Atlassian JIRA installation, administration and maintenance.
  • Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).
  • Developing application by Custom fields, Permissions and Workflows.
  • Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens schemes and Issue Type Schemes within JIRA.
  • Capable to keep Track of Issues & Requests and ensure proper follow-up to closure.
  • Working on Jira Agile Boards and configured swim lanes.
  • Created JQL Filters and shared with teams and used them on gadgets.
  • Experienced in Creating Stories and Reports in JIRA using Easy BI Plugin.
  • Good understanding on integrating JIRA with Plug-ins like JIRA Zephyr, Easy BI plug-in.
  • Worked on Confluence, Bit bucket, Bamboo, and Stash.
  • Supports the integration of existing and new applications within the current infrastructure, including but not limited to: Fisheye, Crucible, Crowd, Bamboo, and Stash.
  • Create Customized Dashboards for Teams.
  • Create Team Specific.
  • Used Script runner plug in for creating subtasks.
  • Experience with Jira 6.x and 7.x environments.
  • Extensively worked in Scrum environment with active involvement in daily meetings.
  • Test applications in Agile and Waterfall development process.
  • Actively participated in Scrum meetings, reviews and developed test scenarios.
  • Complete Application Lifecycle Management for Atlassian Software Tools which comprise mainly of Confluence which is for project collaboration and JIRA which is for issue tracking and other code review and repository management tools.
  • Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.
  • JIRA Configuration Management.
  • Configure and/or manage bilateral integration between applications and platforms.
  • Created SCM Process, policies, procedures and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for the enterprise.
  • Manage and Configure Various Atlassian Tools like JIRA, Green hopper, Confluence, Crowd, Stash, and Fisheye for Agile development in the organization.
  • Hands-on experience to SCRUM Agile model, XP Practices like Pair Programming and Test Driven Development (TDD).
  • Coordinating and tracking all projects for seamless releases using Project Management System JIRA Source Code Management System SVN and Document Management System SharePoint.
  • Extensively used Jenkins for continuous integration to setup the nightly builds and for deploying artifacts into corporate archive repository.
  • Experience with Test Cycle management in JIRA
  • Experience with JIRA Upgrade with minimal down time.
  • Experience in execution of Functional Testing, Regression Testing, System Testing, Integration Testing and User Acceptance Testing and related test methodologies.

TECHNICAL SKILLS:

Build Tools: Ant, Maven, MS build, Jenkins, Bamboo and Hudson.

Tools: and Technologies: MS Office Suite, JIRA, Confluence

Scripting/ Languages: Java/J2EE, HTML, CSS, JavaScript, C, C++, XML, shell, SQL, PL/SQL, NodeJS.

Web servers: Web logic, Apache Tomcat, JBOSS.

Database: MySQL, Oracle 9i/10g, SQL server

IDEs: Eclipse, NetBeans

Others: MS Outlook, MS Excel, Agile, SCRUM, waterfall

Operating Systems: Windows, LINUX, REDHAT, Ubuntu, Centos

Version Control Tools: GIT, Bitbucket, Svn, subversion

PROFESSIONAL EXPERIENCE:

Confidential, Groton, CT

Sr. Atlassian Admin/ Developer

Responsibilities:

  • Worked on JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, and Screen.
  • Created Custom workflows, custom screens and custom fields on Jira.
  • Used the strategy of installing Confluence version compatible to the SharePoint migration and again upgrading the Confluence to higher version.
  • Customized tool development (with JIRA REST API) of features which doesn't accompany the base JIRA version (such as moving all issues from one Issue type of source project to same/different issue type of target project, back-filling some targeted JIRA issues with missing data, adding/removing JIRA users to targeted JIRA groups and so forth.
  • Implemented and maintained the branching and merging structure for build/release strategies utilizing Subversion and GIT in Linux.
  • Integration of Tempo Time Tracking Tools in Jira.
  • Customized both JIRA and Confluence to integrate into the pre-existing systems with an eye towards making the programs extensions of their systems, and not hindrances to their systems
  • Performed impact analysis using JAMA tool to review impact of changes before the actual change is made.
  • Managed the version control work with the bit bucket which included code collaboration and management.
  • Performed database installation, upgradation and migration.
  • Performed installation and upgradation of plugins and Re-indexing Jira in regular intervals.
  • Installed JIRA Suite utilities plug-in that provides additional workflow features such as conditions, validator s and post-functions.
  • Worked on JIRA installation and upgradation and performed JIRA configuration and created and managed Jira Add ons.
  • Managed and administered JIRA instances.
  • Developed all custom project processes, workflows and schemes within JIRA to accommodate the organization's needs.
  • Improved efficiency by reducing development cycles and shortening milestone phases with the JAMA Real-Time Collaboration. Schemes, Permission Schemes, Notification Schemes.
  • Worked on JIRA setup for HelpDesk/Tickets, Bug Tracking, Test Case Management, JIRA & Agile (formerly known as Greenhopper) Best Practices, and Integrating JIRA with Confluence, Fisheye, and Crucible.
  • Upgraded JIRA version from v6.0 to v7.0
  • Migrate Jira Filters, Dashboards, User Groups and Global Entities such as status, Resolutions, Issue Types, Priorities, Issue Link types, Event types.
  • Configured Bitbucket and bamboo server and integrated jira with bamboo.
  • Have a solid understanding on workflow processes.
  • Used Zephyr to track testing metrics and executed testing plans.
  • Managing and Administering the Subversion source code repositories.
  • Developed an Automated Build & Deployment Process across large Java projects using ANT/Maven.
  • Worked on continuous Integration tools Jenkins.
  • Developed technical solutions by coordination with internal project teams and understanding of requirements.
  • Worked on incoming questions and inquiries related to JIRA applications.
  • Prepared projects, dashboards, JQL, reports and questions for all JIRA related services.
  • Generated scripts for effective integration of JIRA applications with other tools.
  • Suggested improvement processes for screens, workflow procedures and reports of applications.
  • Conducted analysis and evaluation of existing systems to upgrade latest versions of JIRA 6.4.12.
  • Assisted in assessment of existing production systems and configuration services for upgrading.
  • Responsible for installing a media wiki and hosted/built out a wiki page for the process
  • Create and Maintain Subversion Branching, Merging and Tagging across each production releases and perform builds using Jenkins Continuous Integration using maven Build scripts.
  • Maintain continuous build automation - currently Hudson/Jenkins.
  • Involved in setting up Jira as defect tracking system and configured various workflows, customizations and plug-ins for the Jira bug/issue tracker.
  • Made significant contributions in automation activities like building, packaging and deploying applications with working knowledge on Team city, Jenkins etc.

Environment: Linux, Windows, PERL, ANT, Maven, MS build, Jenkins, Hudson, JIRA, SVN, Make file, Build Forge, Ant build files, Unix Shell Scripts, Code Collaborator.

Confidential, NY

Sr. Jira Admin

Responsibilities:

  • Created and worked on JIRA customization-Issue Types/schemes, Workflow/Field Configuration.
  • Permissions and Notification schemes for all projects.
  • Worked on JIRA installation and upgrade and Performed JIRA configuration.
  • Managed JIRA Add-ons and Worked on Setup JIRA for HelpDesk/Tickets.
  • Worked on JIRA & Agile (formerly known as Greenhopper) Best Practices.
  • Worked on Integrating JIRA with Confluence, Bitbucket, and Bamboo.
  • Created customized Versions/ Components for all projects.
  • Installed JIRA Suite utilities plugin that provides additional workflow features such as conditions, validator and post-functions.
  • Set up and configured Git repositories for Git Hub on Linux server/windows desktop and used Git commands to initialize/update repositories.
  • Installed Atlassian Tools (JIRA, Confluence, Bamboo, Fisheye, Crucible, Stash) on Linux environments with Postgres
  • Created and worked on JIRA customization-Issue types/schemes, Workflow/Field Configuration.
  • Initiated user training and on boarded new teams(mainly teams that are interested to use jira who were using other tools earlier)
  • Managed JIRA Add-ons and Worked on Setup JIRA for Help Desk/Tickets.
  • Provided recommended infrastructure for use with Atlassian products integration.
  • Develop learning manuals on key process and procedure regarding JIRA and Confluence.
  • Developed interface in dashboard and used Jira Queries (JQL) to handle it.
  • Configure the JIRA workflow for the project for improvement processes for screens, workflow procedures and reports of applications as per business requirement
  • Installed JIRA Behaviour plugin, which simply defines how field behaves with the issue in the project.
  • Worked on Portfolio plugin to create the roadmap using the initiatives.
  • Worked on structure plugin to show the hierarchy of the issues for project management.
  • Knowledge on Tempo Time Sheet plugin to show the time tracking and resolution solution.
  • Provided user based training to groups including users and JIRA Administrators on the operational use and maintenance of the system.
  • Created a JIRA workflow and apply the condition, validators and post-function in the transition to represent the business requirement process.
  • Administrated and managed Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.)
  • Customized migrated JIRA projects as requested by users, including optimizing workflows, creating custom calculated fields to support reporting needs, and managing gadgets/widgets.
  • Ensure JIRA capture add-on and configure JIRA capture tool for exploratory testing, easy creation of issue with browser extension by pre-filling templates.
  • Provided End- User training on JIRA Suite and documentation.
  • Configured Bamboo for Continuous Integration by setting up automatic polling of repository for new code changes and automating builds based on it.
  • Setup Deployment projects in Bamboo and created various environments like Integration (automatic deployment) and QA/Production (single click deployment).

Environment: JIRA, Confluence, Bamboo, Stash/Bit bucket, MYSQL, PostgreSQL, Linux, Docker, Chef, Jenkins, AWS, SVN, GIT.CSV, Bugzilla, Service Now, Zendesk, Microsoft Office.

Confidential, New Jersey

JIRA ADMIN

Responsibilities:

  • Initiated user training and on boarded new teams(mainly teams that are interested to use jira who were using remedy earlier)
  • Monitor the Jira hosted servers and responded quickly to issues in case of application is down and update Appmon tickets in such cases.
  • Monitored the logs in case of improper functionality of Jira/confluence for exceptions and Apply the changes on Jira as per Atlassian KB(considering the type of exception)
  • Installed new Jira instances when requested by a division and upgraded Jira in production considering the number of projects and issues to improve the performance.
  • Installed and managed plugins for Jira in production environment such as JEMH, Script Runner, Outlook integration for JIRA, JQL Tricks, CCC Last Comment, REST API Browser, Jira Suite Utilities and other.
  • Plug­in management for Atlassian Applications JIRA and Confluence
  • Work with multiple teams and address their issues(Finance, Sales, Development Teams, mainly Chip Design Teams)
  • Currently working as Atlassian Systems Administrator handling JIRA, Confluence and JIRA Agile.
  • Provided 24*7 support for users setup configuration for JIRA projects, built custom workflows, created additional screens, created new custom fields, created/modified permission schemes to meet the security policy and other administrative tasks such as creation/modifying notifications schemes, roles
  • Implemented new JIRA workflows for the QA teams and worked on Splitting JIRA servers (project configurations and issues)
  • Handled User/Group Administration, configured LDAP directory with Jira.
  • Performed end to end standalone Jira Migration(Consolidated 5 Jira servers into 1)
  • Split Jira server as per management’s requirement.
  • Migrate Jira Filters, Dashboards, User Groups and Global Entities such as status, Resolutions, Issue Types, Priorities, Issue Link types, Event types.
  • Migrate Workflows, Workflow Schemes, Screens and Screen Schemes, Issue type Screen Schemes, Custom Fields, Field Configurations, Notification Schemes and Permission Scheme.
  • Performed CSV import to migrate remedy issues to Jira.
  • Worked on Setup JIRA for Help Desk Tickets/Test case management.
  • Worked on JIRA Agile (formerly known as Green hopper) Best Practices. Helped users to set up Agile Boards(Scrum and Kanban)
  • Integrated JIRA with Confluence, Fisheye and Crucible via Application links.
  • Helped users to setup confluence spaces and restrict the pages.
  • Create confluence templates for users.
  • Provided information, work arounds, other incoming questions and inquiries related to JIRA/Confluence applications.
  • Prepared projects, dashboards, filters, reports and questions for all JIRA related services.
  • Suggested improvement processes for screens, workflow procedures and reports of applications.
  • Conducted analysis and evaluation of existing systems to upgrade latest version when there is high increase of issue count and continuous user sessions.
  • Monitor Mail Queues for error queue and flush the queue in case of high count in the mail queue.
  • Added validators, post functions, conditions to workflow transitions.
  • Restricted certain group of users on create issue transitions by adding permission validators. Added permission validators on other transitions when required.

Environment: Clear Case, JIRA, 6.x, GIT, Remedy 7.5, ANT, Maven, Grails, IBM Lotus Notes, Jenkins UAT, Jenkins Enterprise, UNIX, Linux, J2EE, iLog JRules, PERL, Puppet, Shell Scripts, SQL Server, Windows/NT

Confidential

JIRA ADMIN

Responsibilities:

  • Developing Confluence pages and integrated with JIRA
  • Managed JIRA/Confluence Global Administration team.
  • Contracted to serve as the JIRA Systems Administrator for the international JIRA/Confluence Infrastructure, including all associated programs, plugins and systems.
  • Customized both JIRA and Confluence to integrate into the pre-existing systems with an eye towards Making the programs extensions of their systems, and not hindrances to their systems.
  • Worked closely with management to implement sweeping changes to their development processes and Procedures, customizing JIRA and Confluence to take the forefront of the new systems.
  • Created user accounts, and technical documents documenting JIRA project configurations provided Training sessions.
  • Manually migrated Jira from 4.1 to 5.1 standalone Jira on Linux server
  • Created projects on JIRA and assigned JIRA Agile boards.
  • Created Custom workflows, custom screens and custom fields on Jira.
  • Maintained JIRA backups.
  • Involved in JIRA and QC integration, bi-directional replications.
  • Create team specific agile process flow in JIRA to move tasks from one activity to another.
  • Able to create complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.
  • Provide ongoing support for Jira users.
  • Setup Dashboards, build Filters using JQL and subscribe to receive notifications/Alerts
  • Provide user training on Jira/Confluence and on board new teams.
  • Installed and upgraded Jira in production to keep up to date.
  • Developing application by Customizing Fields, Permission and Workflow.
  • Installed and upgraded JIRA and its Plug-ins in production to keep up to date.
  • Worked with various teams on Setting new JIRA & Confluence instances for new teams
  • Created Custom templates for use within Confluence.
  • Setup JIRA "Timesheet Report" plug-in, to help users for time-tracking on their dashboards using a JQL or by configuring manually.
  • Create Customized dashboards for teams.
  • Installed and managed plugins for Jira in production environment
  • Customized workflows and associated to the projects as per the team’s requirement
  • Created JIRA projects, templates, workflows, screens, fields and other administrative activities
  • Monitor Jira logs when performing migrations, troubleshooting users/system issues.

Environment: Clear Case, Jira 5.x/6.x, GIT, Remedy 7.5, ANT, Maven, Grails, IBM Lotus Notes, Jenkins UAT, Jenkins Enterprise, UNIX, Linux, J2EE, PERL, Puppet, Shell Scripts, SQL Server, Windows/NT.

Confidential

Jr. JIRA ADMIN

Responsibilities:

  • Managing and checking the overall JIRA.
  • Created JIRA work flows as per project requirements.
  • Managed Users and Permissions as per Business requirements.
  • Created JIRA projects, Templates, Workflows, Screens, Fields and other administrative activities.
  • Provided ongoing support and configuration for JIRA projects, workflows, screens, fields, permissions, and other administrative tasks
  • Addressed user questions and develop training as needed, Worked on incoming questions and inquiries related to JIRA applications.
  • Created JIRA projects, templates, workflows, screens, fields and other administrative activities
  • Prepared projects, dashboards, reports and questions for all JIRA related services.
  • Worked on JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes
  • Worked with various teams on Setting new JIRA & Confluence instances for new teams
  • Training users to use Zephyr for their daily usage test case creating
  • Creating reports, charts and dashboards for JIRA with Easy BI Plug-in
  • Creating JIRA and Confluence Training guide, User guide and Admin guide
  • Created and worked on JIRA customization-Issue Types/schemes, Workflow/Field Configuration.
  • Permissions and Notification schemes for all projects.
  • Worked on JIRA installation and upgrade and Performed JIRA configuration.
  • Managed JIRA Add-ons and Worked on Setup JIRA for HelpDesk/Tickets.
  • Worked on JIRA & Agile (formerly known as Greenhopper) Best Practices.
  • Created custom screens, screen schemes, custom fields, issue filters to be used with customer dashboards and specific project queries.
  • Evaluated existing JIRA instance and resolved performance issues.
  • Evaluated existing architecture and implemented changes based on Atlassian best practices.
  • Integrated JIRA and Confluence as trusted applications.

Environment: JIRA, Bamboo, Confluence, Crowd, Java/J2EE, Tomcat, Jboss, Sub version, SVN, Anthill Pro, Ant, Maven, shell, bash, Unix, Sona type Nexus

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