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Project Manager/business Analyst Resume

Los Angeles, CA

SUMMARY:

A highly skilled, a mbitious, driven project manager/engineer with many years of diverse and progressive responsibility in: technical project management, systems engineering, risk analysis, scheduling, budgeting, technical writing, and technical training. Goal - oriented self-starter regularly recognized for excellence.

AREAS OF EXPERTISE:

  • Able to Manage Multiple Projects
  • Risk Management
  • PMI PMP Qualified/Trained (PMBoK)
  • Grant and Proposal Development
  • Mission Critical Applications
  • Full Life-Cycle Software Development
  • Proficient in MS Office Applications including Excel, Powerpoint, Visio and Project
  • Vendor Management (offshore and domestic)
  • Planning, Budgeting & Scheduling
  • Enterprise IT Change Manager
  • Communication/Presentation Skills

PROFESSIONAL EXPERIENCE:

Project Manager/Business Analyst

Confidential, Los Angeles, CA

Responsibilities:

  • Providing strategic planning on a Los Angeles Metro initiative.
  • Part of the organizational management activities include: setting priorities, focusing energy and resources, strengthening operations, and ensuring that stakeholders are working toward common goals, establishing agreement around intended outcomes/results, and assessing and adjusting the organization's direction in response to a changing environment.
  • Effectively articulating the actions needed to make progress, as well as the KPIs necessary to indicate whether they are being successful.

Project Manager/Sr Business Architect, Contractor

Confidential, Los Angeles, CA

Responsibilities:

  • Was responsible for understanding business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.
  • Collaborated with Business Units, SMEs and Program/Project Managers to document and map L.A. Care s Policies and Procedures. This entailed documenting the policy, mapping it s corresponding procedures, and then determining business processes that aligned with those processes and creating workflows where necessary for Provider Network, Members, Operations, Credentialing, and Facility Site Review.
  • Created a Provider Workflow Inventory Snapshot. Modified existing health care workflow processes (supporting the Provider team) to meet changing business needs. Support existing workflow applications by conducting research, debugging and documenting issues. Created data connections that integrate data from other sources into workflow form design for the Lexis/Nexis and the MPD/PDM Vendor Enhancements projects.
  • Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.

Confidential

Project manager

Responsibilities:

  • Remediated business processes and IT systems to support Medicaid and Medicare lines of business. Facilitated appropriate stakeholder involvement, risk identification and management. Worked closely with the core systems implementation project to ensure ICD - 10 readiness. Communicated status/progress to leadership groups and driving issues to key decisions and resolutions in a timely manner.
  • Conducted cross function JAD sessions to support development of project plans, schedules, risk mitigation/management plans, Medicaid and Medicare business requirements. Published weekly project dashboard reports. Established project governance standards and facilitated monthly joint executive steering committee meeting.

Project Manager, Contractor

Confidential, El Segundo, CA

Responsibilities:

  • Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Planned and scheduled project timelines and milestones using MS Project, Visio, SharePoint and Excel .
  • Tracked project milestones and deliverables and determined the frequency and content of status reports from the project team, analyzing results, and troubleshooting problem areas.
  • Conducted project post mortems and creating a recommendations report in order to identify successful and unsuccessful project elements.
  • Developed best practices and tools for project execution and management.
  • Estimated the resources and participants needed to achieve project goals.
  • Drafted and submitted budget proposals, and recommending subsequent budget changes where necessary.
  • Negotiated with other department managers for the assignment of required personnel from within the division/company.
  • Directed and managed project development from beginning to end.
  • Developed full - scale project plans and associated communications documents.
  • Identified and managed project dependencies and critical path.
  • Developed and delivered progress reports, proposals, requirements documentation, and presentations.
  • Proactively managed changes in project scope, identified potential crises, and devised contingency plans.

Project Manager

Confidential, CA

Responsibilities:

  • Worked in a PMO on multiple, large, application type, matrixed projects of up to $5 million in budget in an Agile environment .
  • I was responsible for a range of process improvement and process management activities.
  • Process management functions included: data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards.
  • Drove resolutions for both Issues and Risks.
  • Participated in and led change management activities.
  • Was responsible for defining data requirements and obtaining customer agreements.
  • Implemented the SDLC and technical documentation.
  • Utilized the following tools: MS Project, Visio, SharePoint and Excel .

Sr Project Manager

Confidential, El Segundo, CA

Responsibilities:

  • Led the delivery of $1mm - $5mm projects including QA performance, scope schedule, budget and external vendor management for this leading provider of digital television, broadband satellite and network services, and global video and data broadcasting.
  • Drove multiple projects to completion within cost, schedule and scope.
  • Managed multiple projects concurrently; managed project risks and removed barriers to delivery; worked with onsite and off shore resources; projects have included video on demand enhancements, web portal deployment, customer experience feature enhancements, and infrastructure improvements.
  • Captured changes to the project scope for input into change management process.
  • Performed risk assessments. Managed both Agile and Waterfall development methods.

Sr Project Manager

Confidential, El Segundo, CA

Responsibilities:

  • Responsible for end-to-end Software Development Life Cycle workflow in a fast-paced, matrix environment including specific experience with: Requirements elicitation and documentation; Solution design and development; and testing and validation.
  • Developing operational and process metrics as well as the methodologies and tools used in gathering and analyzing those metrics, and driving continuous process improvements.
  • Utilized Sharepoint as a central managing tool.
  • Developed, produced, executed, and updated project plans for CRM implementation and data migration projects.
  • Effectively communicated with the sponsors, stakeholders, and resources throughout the project lifecycle.

Project Manager

Confidential, El Segundo, CA

Responsibilities:

  • Demonstrated adept problem solving skills while using Waterfall project management methodology to adhere to best practices within a PMO.
  • Ensured timely start and completion of projects, and effectively communicated with design and development teams, as well as all other stakeholders.
  • Delivered estimation methods, critical path analysis, information assurance, earned value techniques, and quality dimensions into the balance of resources, time and functionality.
  • Background in technical writing with a history of success in RFP response writing, systems requirements documentation, and SOWs.
  • Constantly strove to improve policies and procedures, as well as streamline processes for operational efficiency.

Senior Systems Engineer

Confidential, El Segundo, CA

Responsibilities:

  • Supported the SMC Military Satellite Communications (MILSATCOM) Joint Program Office (JPO) in developing and implementing Systems Engineering Architecture and Integration activities while providing risk, contingency, and cost/scheduling strategies, statements of work, system requirement development and flow-down.
  • Worked hand-in-hand with software teams on the development, maintenance, and standardization of their program level requirements documents while providing them briefing and program analysis, along with additional guidance and information.
  • Assisted with the development and implementation of the Lessons Learned within the Confidential wing.
  • Integral in the completion of the wing level Software Acquisition Management Plan Directive and Guide, the programs’ Software Acquisition Process Implementation status reports, as well as the Risk Management Plan.
  • Assisted in the monitoring of the Integrated Master Schedule.

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