Project Coordinator Resume

SUMMARY:

My unique combination of Time management, dependability, tentativeness, and interpersonal relations experience makes me particularly well - suited to provide receptionist or administrative support. I possess exceptional presentation, Microsoft management, and fast paced learning and communications skills. I am an extremely capable employee who always demonstrates my abilities frequently. I am an outstanding team player, dedicated to excellence, and is an exceptional asset for any team.

TECHNICAL SKILLS:

Proficient in Microsoft Word, PowerPoint, and Outlook
Excellent customer service
Intermediate problem solving
Excellent people problem solving
Exceptional multi - tasking

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator

Responsibilities:

Break projects into doable actions and set timeframes
Assign tasks to internal teams and assist with schedule management
Oversee project procurement management
Act as the point of contact and communicate project status to all participants
Make sure that clients needs are met as projects evolve
Ensure standards and requirements are met through conducting quality assurance tests

Confidential

Service Desk Agent

Responsibilities:

Maintain a team goal of meeting Average Speed to Answer (ASA) service levels of 10 sec or less.
Maintain a team goal of meeting Average Speed to Answer (ASA) service levels of 10 sec or less.
Processing phone call requests in an efficient and accurate and timely manner, with an objective of 4 minutes or less.
Responding to emails requests in the AESD group mailbox in an efficient and accurate manner, in accordance to established guidelines.
Works with Service Desk Manager and other team members for overall improvement to performance, operations, and services provided by the AESD - NG.
Notifies their Shift Lead or Service Desk Manager of any issues with established ticket routing or support for technical process.

Confidential

Administrator/ Help Desk Support

Responsibilities:

Provides logistics and inventory management services
Keep records of all information for building inventory
Assist and support inquiries and issues related to computer systems
Assist with asset and retrieval and deployment refresh

Confidential

Security Receptionist

Responsibilities:

Provides comprehensive and professional physical, personnel, and administrative security support Escort unclear people around the building if needed
Maintain logbook of incoming and outgoing guest
Update appointment calendars and schedule meetings/appointments
Foot patrol building areas, and make sure no alarms have been set off
Organize and assist with conference meetings, conference seating and etc.
Keep updated record log of security receptionist badging
Updated knowledge of Microsoft
Receiving and sorting daily mail/deliveries/couriers
Answering, screening and forwarding any incoming phone calls

Confidential

Assistant Manager

Responsibilities:

Assisted managers with emails incoming/outgoing
Assisted managers with filing paperwork and payroll
Assisted managers with training of part time coworkers
Assisted managers with scheduling of hours or meetings for workers
Assisted customers with shoe, clothing, laces, accessories etc. sizing and selection.

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