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Project Coordinator Resume

SUMMARY:

My unique combination of Time management, dependability, tentativeness, and interpersonal relations experience makes me particularly well - suited to provide receptionist or administrative support. I possess exceptional presentation, Microsoft management, and fast paced learning and communications skills. I am an extremely capable employee who always demonstrates my abilities frequently. I am an outstanding team player, dedicated to excellence, and is an exceptional asset for any team.

TECHNICAL SKILLS:

  • Proficient in Microsoft Word, PowerPoint, and Outlook
  • Excellent customer service
  • Intermediate problem solving
  • Excellent people problem solving
  • Exceptional multi - tasking

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator

Responsibilities:

  • Break projects into doable actions and set timeframes
  • Assign tasks to internal teams and assist with schedule management
  • Oversee project procurement management
  • Act as the point of contact and communicate project status to all participants
  • Make sure that clients needs are met as projects evolve
  • Ensure standards and requirements are met through conducting quality assurance tests

Confidential

Service Desk Agent

Responsibilities:

  • Maintain a team goal of meeting Average Speed to Answer (ASA) service levels of 10 sec or less.
  • Maintain a team goal of meeting Average Speed to Answer (ASA) service levels of 10 sec or less.
  • Processing phone call requests in an efficient and accurate and timely manner, with an objective of 4 minutes or less.
  • Responding to emails requests in the AESD group mailbox in an efficient and accurate manner, in accordance to established guidelines.
  • Works with Service Desk Manager and other team members for overall improvement to performance, operations, and services provided by the AESD - NG.
  • Notifies their Shift Lead or Service Desk Manager of any issues with established ticket routing or support for technical process.

Confidential

Administrator/ Help Desk Support

Responsibilities:

  • Provides logistics and inventory management services
  • Keep records of all information for building inventory
  • Assist and support inquiries and issues related to computer systems
  • Assist with asset and retrieval and deployment refresh

Confidential

Security Receptionist

Responsibilities:

  • Provides comprehensive and professional physical, personnel, and administrative security support Escort unclear people around the building if needed
  • Maintain logbook of incoming and outgoing guest
  • Update appointment calendars and schedule meetings/appointments
  • Foot patrol building areas, and make sure no alarms have been set off
  • Organize and assist with conference meetings, conference seating and etc.
  • Keep updated record log of security receptionist badging
  • Updated knowledge of Microsoft
  • Receiving and sorting daily mail/deliveries/couriers
  • Answering, screening and forwarding any incoming phone calls

Confidential

Assistant Manager

Responsibilities:

  • Assisted managers with emails incoming/outgoing
  • Assisted managers with filing paperwork and payroll
  • Assisted managers with training of part time coworkers
  • Assisted managers with scheduling of hours or meetings for workers
  • Assisted customers with shoe, clothing, laces, accessories etc. sizing and selection.

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