SUMMARY:

• Possessing functional and technical knowledge including omnichannel multi - platform system design and architecture.
• Managed budgets exceeding $25MM as well as managed direct and indirect reports
• Personal Strengths: Deep breadth of industry knowledge, analytical problem solving, strategic thinking and a believer in mentorship and coaching

TECHNOLOGIES LEVERAGED:

• SAP Hybris (eCommerce)
• Manhattan Scale (Warehouse Management System)
• Microsoft Azure (Cloud Platform)
• Microsoft Dynamics 365/Great Plains (ERP)
• Microsoft SharePoint (Collaborative Platform)
• Mulesoft (Integration Platform)
• BluJay (Transportation Management System)
• Paymetric (Payment Solutions)
• Kronos (Payroll System)
• Google: SEO (Search Engine Optimization) - Google Search Console; Google Analytics; Google Trends

• Software Development Life Cycle (SLDC), Use Case Creation, Business Process Mapping (BPM), User Acceptance Testing (UAT), Solutions Integration, User Experience/Interface Architect (UX/UI)
• Development of best practices, process improvement, risk analysis, gap analysis, post analysis
• Agile, Waterfall and Scrum methodologies

PROFESSIONAL EXPERIENCE:

Confidential, Des Plaines, IL

Program Manager

Responsibilities:

• Focus - eCommerce site creation, $5MM
• Managed creation of: Business case, ROI, systems selections, best practice creation, systems customization, technical application integrations
• UX, UI, data cleansing/configuration, SKU pricing, promotions, marketing, internal/external communication
• Platform selection: SAP Hybris (eCommerce software), Microsoft Azure (cloud platform), Paymetric/Vantive (credit card / ACH payment solution provider)
• 3rd party partner selection (development, integration, support)
• Managed creation of: Onboarding of a payroll processing system, best practice creation, systems customization, integrations
• Process: Develop business rules, configure, integrate with existing ERP and ADP (payroll processor)
• Platform selection: Kronos (payroll platform)
• The Batory Gateway was selected by SAP as a global innovation of eCommerce, showcasing this eCommerce site as an example of what is possible when creating with the Hybris software platform
• Steering committee member
• CAB - Change Advisory Board member
• Governance board member

Confidential

Project Manager

Responsibilities:

• Tasked with creating a cloud based eCommerce Order Entry Gateway (B2B, customer order entry system)
• Tasked with integrating an acquisition into current business SOP’s of both domestic and international entities
• Tasked with selecting, creating business requirements and integration of a logistics TMS (Transportation Management System) into legacy infrastructure system
• Creation of: Business case, ROI, systems selections, best practices, systems customization, integrations
• Process: UX, UI, data cleansing/configuration, internal/external communication
• Platform selection: Hand coded solution, Heroku (cloud platform)
• 3rd party partner selection (development, integration, support)
• Successful B2B program, provided evidence to pursue development of full eCommerce site (above)
• ERP (Enterprise Resource Planning)
• WMS (Warehouse Management System)
• BPM (Business Process Mapping) of Customer Service process (end-to-end)
• UAT (User Acceptance Testing) design and execution
• Decommissioned legacy ERP
• Developed best practices, risk analysis, gap analysis and post analysis
• Creation of: Business case, ROI, partner selection, best practice creation, systems customization, integrations, post analysis
• Process: Vet vendors, selected TMS, develop business rules, configure, integrate with existing ERP
• Platforms selection: LeanLogistics TMS (Transportation Management System)

Confidential, Deerfield, IL

Project Manager

Responsibilities:

• Project Management Business analysis, risk analysis, best practice, systems integration
• Future state of store operations, improving infrastructure through both technology and business acumen
• Business, functional and technical analysis applied in developing recommendations fulfilling multiple business requirements (Policy, Procedure, Training, Communication and IT initiatives)
• Created work plans and roadmaps enhancing operational efficiency of both Business Owners and IT
• Managed and honored constraints for optimal project delivery (Cost, Time, Scope and Resources)

Confidential, Deerfield, IL

Implementation Manager

Responsibilities:

• Identified opportunities and developed new processes while overseeing multiple concurrent financial initiatives
• Created process modeling scenarios, process improvement recommendations and communication plans
• Developed compliance audits, managed change control initiatives while reducing risk exposure

Confidential, Buffalo Grove, IL

Sr. Technical Advisor

Responsibilities:

• Working with Joint Planning and Development Office, Air Navigation Services Working Group and the Confidential to advance Confidential.
• Developing operational, system change activities and deliverables.
• Developed White Paper regarding advanced concepts for airspace management

Confidential, Chicago

Vice President

Responsibilities:

• Working with business partners and key clients to support operational change initiatives
• Analyze operations, procedures and propose change initiatives within the Confidential and Confidential
• Developed profitability analyses and identified technical flight deck advancements compliant with Confidential ’s