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Senior Lead Analyst Resume

NC

SUMMARY:

  • Project Management Institute (PMI) certified Project Management Professional(PMP) since 2006. Talented and accomplished IBM mainframe analyst and programmer with over 30 years of experience in successful analysis and design of projects for various insurance companies and financial institutions. Introduced new ideas in planning, monitoring and execution of outsourced projects involving onsite - offshore global resources.
  • Previous background include Consulting, Project management and hands-on business analysis & development, Functional and User Acceptance Testing on mainframes, Client Server and Web based platforms. Excellent problem solving& debugging complex production issues and leadership skills with innovative & creative ideas.
  • Managed Legacy application systems utilizing COBOL, IMS, DB2, CICS and VSAM in all the financial applications including Web services connections. Has strong knowledge of mainframe based design and development experience over 25+ years

TECHNICAL SKILLS:

HP: 9000 & Sun-Solaris systems - Unix-10 & Unix-11 with ORACLE 7.X & ORACLE 8.X, ORACLE 9.0 and ORACE 10g, SIEBEL7.2, TIBCO and related tools, INFORMATICA1.6 and SIEBEL ANLALYTICS, JAVA2.0, Test Director, PL/SQL Developer

IBM: 9000, 3090, 3080, 3033, 370 - IEF5.2, COBOL II, DB2, DB2 Utilities, CICS, IMS DB/DC, VSAM, DB2,MQ series

Databases, Software & Tools: ASP based software, MS-Office 2007, MS-Office2003 and MS-Project2003 and NIKU Workbench, Visio, UML 2.0 (Rational Rose), Test Director, Mercury Quality center, IBM Rational REQPRO, PVCS, QMF, QMF Reporting, SQL-, SYNCSORT,TSO/ISPF, File aid, ENDEVOR, PVCS Tracker and PVCS Version Control software, Visual Source safe, CITISAFE, JCL, CHANGEMAN, Platinum and ERWIN(ER diagramming tool), INTERTEST, Expeditor, GENTRAN-EDI

PROFESSIONAL EXPERIENCE:

Senior Lead Analyst

Confidential,NC

Responsibilities:
  • Worked as consultant from iGATE technologies to lead the project in continuous improvement of Agent-broker platform upgrades. Participated in the reverse engineering of their .Net based technology system. Participated in the JAD sessions in upgrading the old Agent-broker platform to the new technologies. Managed the project to reverse engineer the existing Broker-Dealer platform. The system was primarily used by AXA financial planners.
  • Involved in the design and planning session to suppress Black accounts (Suspended accounts) from appearing in Traders blotter.
  • Used Hybrid AGILE methodology using Microsoft (Team Foundation Server Project Management tool) to define the sprint and conduct SCRUM meetings

Senior Lead and Project Coordinator

Confidential, Durham,NC

Responsibilities:
  • From iGATE technologies worked as Lead for TOA 2014 Q1 release that went live in March 2014. This has Spring architecture with Responsive design and revamped process flows. Managed a team of 10 people at off-shore with heavy coordination at onsite with various stakeholders of the project. This enabled Fidelity customers to transfer assets from other financial institutions into Fidelity accounts using Mobile devices, iPads and Android devices along with desktops/laptops. Major achievements included continuous Risk assessment and review, Project planning and tracking in a dynamic environment using hybrid AGILE methodology. During the Quality assurance phase, initiated the AGILE monitoring and tracking to meet the deliverables and dates in daily SPRINT meetings. Coordinated monitoring JIRA software tool for task planning and monitoring
  • Implemented eSIGNATURE functionality for TOA application on IPAD using DOCUSIGN Package.
  • Project coordinated successfully four major releases of Transfer Of Assets Application with major enhancements and integrating with Account Opening of Personal Investing in 2012 and 2013. Extensively used Quality Center Test management tool in Triage and successful defect control. Achieved Defect density of less than 4% for the first time in the project.
  • As a general contractor, I scheduled and managed distributed development worldwide. The project went live in December 2011 with feeds from FDOT, FENS (for Alerts and OMC messages) and ONE VIEW (REP system)
  • Interfaced with COBOL based Mainframe based systems for back office account information updating.
  • Primary responsibilities included:
  • Lead weekly status meetings to assess all involved teams and set goals and deliverables for upcoming periods
  • Regularly assessed the project’s development, design risk-mitigation plans and updated core team members
  • Managed the design & development of Fid.com with off-shore resources to ensure the timely roll-out of the program
  • Used HP’s Portfolio Planning Management Control to plan, allocate and monitor the project’s resources and budget
  • Prepared the Implementation planning and coordinated with the other systems Stakeholders on the Production Readiness Reviews
  • Successfully implemented the TOA on all slices in Live environments two days
  • Managed the E2E QA testing activities for the whole Program in prioritizing the defects and deferring to next releases

Lead Programmer analyst

Confidential,Springfield,MA

Responsibilities:
  • Performed a lead analyst role in their Ecommerce Store release with enhanced features working closely with business users and technical developers in Canada. The system runs on Open-Source platform with JSP, HTML, MYSQL and JAVA with PERL.
  • Reviewed statement of works of various projects in Portfolio, coauthoring the functional specifications of large projects and approving the project plans and artifacts
  • Heavily involved in planning new projects with Senior Portfolio management team and building new relationship with business users with the available resources and budget

Senior Mainframe Lead Analyst

Confidential,Boston,MA

Responsibilities:
  • Handled production support of PeopleSoft application in finance acting as liaison between users and technical developers. Coordinated Accounts receivable, General Ledger and weekly jobs
  • Review of statement of works of various projects in Portfolio, coauthoring the functional specifications of large projects and approving the project plans and artifacts
  • Heavily involved in planning new projects with Senior Portfolio management team and building new relationship with business users with the available resources and budget
  • Prepared and reviewed new project management office’s templates for requirements gathering, Functional design and Project status reporting metrics
  • Other activities include Quality Management & Assurance activities and technical architecture discussions
  • Championed the continuous usage of Use case diagrams in analysis and design and advocated to use new development methodologies like Agile
  • Brought in the best practices from my project delivery experience gained in KEANE from different accounts to Corporate IT
  • Managed vendors effectively to meet the project deliverables in PeopleSoft enhancements
  • Developed project governance models for Share Point applications and IT infrastructure projects and presented to CIO and CTO. Developed models on how to integrate heterogeneous HW/SW systems/applications
  • Coded complex logic in Cobol and DB2 for projects and contracts verification against the invoice data

Confidential,Westborough, MA

Implementation Analyst

Responsibilities:
  • Involved in planning, gathering requirements, preparing Statement of Work and Project Plan
  • Prepared Use cases and modeled the new systems and presentation to clients
  • Enhanced the existing system’s Functional design &specifications to in corporate the new requirements and discussed with the technical developers
  • Planning, coordinating and monitoring different tasks for the various projects continuously
  • Presented Proof Of Concept for MacNeill Insurance for their Home insurance applications using One Shield’s in-house product called Dragon Tools.
  • Managed Post Implementation and production support activities for Capitol Insurance
  • Represented One Shield in pre-sales and proposal preparation to get new business for the company
  • Monitored and heavily involved in Quality Assurance activities functioning as QA lead & Test Architect throughout the tenure

Confidential,Boston,MA

Lead programmer analyst

Responsibilities:
  • Managed production support team to handle daily production issues and user requests
  • Conducted sessions to plan and coordinate the various business users on the impact of turning off the old legacy system and came up with a master blue print
  • Performed business analysis with Use cases and architected migration strategy for each product
  • Coordinated the testing of old and new systems using automated test tools and completed User acceptance testing
  • Reviewed UAT defects and performed casual analysis with business users at regular intervals
  • Successfully achieved the goal to migrate all the functionality by end of 2006 and closed the project documenting lessons learnt and best practices used in the project
  • Actively participated in project management office in optimizing the procedures and templates
  • Evaluated new productivity tools as part of PMO and providing suggestions
  • Came up with preventive measures to reduce the system defect free within acceptable limits

Confidential,Worcester,MA

Lead analyst

Responsibilities:
  • Implemented and customized Policy Management system (PMS) from Confidential for version-4 and version-6 for both Commercial lines and Personal lines running COBOL, DB2 and VSAM on MVS platform
  • Prepared detailed WBS(Work Breakdown Structure) for Implementation plan and Coordinated the tasks on a daily basis
  • Coordinated with various business users and technology resources to meet the milestones and plan/track the project tasks and report to the senior management in the monthly review meetings.
  • Simultaneously managed the business analysis for Claims integration project with First Notice Systems(FNS) of Loss claims to feed the Claims data base taking the EDI feed from the vendor with close monitoring of vendor (FNS) and technology team. This is a state of the art integration in which the vendor sends the claim information in real-time to ALLMERICA using web services and in-house developed application parses the XML data and loads the claim into PROGRESS claims data base.
  • As Commercial Lines Production Support Manager at ALLMERICA Financial services in Worcester, MA. Successfully reduced the problem logs from 300 to 100 in a period of 6 months and reduced the defect rates and production support calls by 30%.
  • Always a member of PMO in defining the QA procedures and improving the process in UAT and requirements gathering. Came up with Software best practices as part of KEANE’s PMO at Allmerica Insurance

Confidential,New York

Transition Analyst

Responsibilities:
  • Prepared Statement of Work and Project Plan document describing the detailed plan of transition
  • Selected the team members and coached and mentored on Trading and stock support
  • Held daily briefings with Merrill’s senior management and presented the status
  • Coordinated the onsite-offshore communications link and instrumental in bringing up the support in less than 3 months from New York
  • Successfully closed the project by incorporating some of the best practices of Confidential learnt earlier

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