Summary

Strategic management professional with over fifteen years experience consulting founded on successful internal management roles. Architected solutions requiring high levels of organizational, people, process, and technology integration. Developed plans for technology products and professional service offerings. P&L responsibility; financial planning and budgeting experience for both private and public sector sponsored capital initiatives. Eligible for Security Clearance. Skills include:

Certification & Education:

PMP Certification, Project Management Institute, Newtown Square, PA
BS, Business /Information Management, Brigham Young University, Provo, UT

Methodologies:

SDLC, Time-Driven Activity Based Costing, CMMI, SCRUM, Critical Chain, PMI, AT&T Express One

Software:

Primavera, MS Project Server, PlanView, SharePoint, Visio, MS Office

RDBMS:

DB2, Oracle, SQL Server, SQL

Languages

Proficient in Portuguese (Brazilian)

Confidential,Atlanta, GA May 2006 - Present
Consultancy providing IT project management services for business clients across multiple industries.
Program Manager for Resource Capacity Planning (Sita)
Manage the program (included more than 20 Projects) to define a comprehensive and standardized approach to identifying work demand and resource capacity.

• Define the characteristics of work and resources such that costing, budgeting, estimating and planning activities are well integrated with resource management needs.
• Implement standardized business processes for resource acquisition across multiple organizations.
• Implement business processes for the assignment of resources to projects and other business initiatives.
• Plan for and acquire appropriate technology support to enable resource management tasks that would otherwise be burdensome on managers.
• Define administrative processes, practices and activities as they relate to the acquisition and assignment of resources.
• Provide guidance of resources assigned to projects, support of the Resource Capacity Planning initiative.

AGN Program Manager Confidential,
Managed the ADSL/VPN Systems Merger and Migration program (30+ Projects) as part of the AT&T Network Management Plan for the AT&T Global Network

• Oversaw the management of multiple projects, including the project planning, PM processes, and stakeholder communication to ensure that ADSL/VPN Systems Merger and Migration projects are being delivered with quality, within budget and on schedule.
• Managed remote teams with team members across multiple lines of business and in many locations throughout the U.S., Europe, and India.
• Proven results in maintaining environments in accordance with Sarbanes-Oxley 404, HIPPA and COBIT compliance standards

Confidential,Atlanta, GA Oct 2003 – May 2006
Provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients.
Senior Project / Program Manager
Led a team of project managers and business analysts as part of the creation of the Center for Project Services, a new PMO. Program team was specifically fore development of new PMI-based methodology, new project quality standards, implementation of an enterprise project management tool, and to advise on development of new program/project governance,

• Improved project delivery 30% to within +/-5% of cost and time with online, real-time project status reports, and progressive, balanced scorecard to manage and raise progress visibility aligned with 3-year CIO directive.
• Managed project to implement Primavera, an enterprise project management software.
• Organized the SunTrust Project Management Professional Advisory Council (PMPAC) to promote the project management discipline at SunTrust, provide training and mentorship for PMP certification, and to better align project management with SunTrust business interests.
• Organized a leadership and team development program focused on continuous and never-ending improvement.
• Member of CMM Steering Committee responsible for moving enterprise to CMMI Staged Representation Level 3.

Confidential,Columbus, GA Jul 2002 – Oct 2003
Sells supplemental health and life insurance in the United States and Japan individually underwritten and marketed through its independent agents and affiliates.
Project Manager / Resource Manager
Managed 50 developers in matrixed organization in collaboration with PMO to provide resources for projects.

• Doubled number of projects completed annually within 2 years of reorganization of IT group from application-centric to project-focused environment at CMM Level 3.
• Held HR responsibility for a resource pool of 50 developers and business analysts in a new highly matrixed organization.
• Developed effective resource preparation, allocation, and management processes.
• Provided vision and leadership to PMO for Resource Integration, Project Performance / ROI Measurement, Project Knowledge Development, and Team Development.
• Liaison to the US Steering Committee: reviewed, considered, and made decisions regarding business strategy and direction in the U.S. operation.

Confidential,Atlanta, GA Nov 1997 – Jul 2002
Provides business analysis, consulting, and project management services to corporations in Atlanta, GA.
Project Manager / Consultant
Consulted with and managed projects for company clients in multiple industries.

• Established permanent solutions that enabled system recovery. Performed configuration management study of underperforming tax form processing system operating at 1.4% of promised 50,000/day capacity that resulted in selection of proof of concept for development of new forms processing system.