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Scrum Master Resume

Boca Raton, FL

SUMMARY:

  • Scrum Master for multiple scrum teams for a fast paced company.
  • Certified Scrum Master (CSM) from Scrum Alliance.
  • Certified Scrum Product Owner (CSPO) from Scrum Alliance.
  • Respected team player able to lead in facilitating the technical sessions to refine the business requirements with software architects, Product Owner and User Interface Consultants.
  • Highly skilled with developing processes around the releases, team, cross - functional implementations and executives.
  • Proficient with agile tools such as JIRA and Stash.
  • Agile Coach at fostering teams to become self-organizing through continuous training, facilitating daily standups, backlog-refinement sessions, sprint planning, retrospectives and other team agreements.
  • Knowledge of the Health Care domain includes compliance and HIPAA.

EXPERIENCE:

Confidential, Boca Raton, FL

Scrum Master

Responsibilities:

  • Act a scrum master for multiple scrum teams of size of 6+ team size.
  • Leading scrum team by facilitating daily standups, sprint planning, retrospective and sprint review.
  • Solving any requirement or technical impediments on daily basis. Help team to stay focused by guiding towards improving the way they work.
  • Coached Product Owners in creation and maintenance of Product Backlog.
  • Perform Backlog refinement sessions to prioritize and align based on estimates and team velocity.
  • Work with the Product owner to translate the business objectives and product requirements into user stories and technical requirements.
  • Perform planning Poker estimation meetings throughout the product development cycle.
  • Identify key issues, risks, and mitigation plans and be able to drive to resolution and/or implement mitigation.
  • Provide metrics and regular communication on status of product development and team commitments to executives, key stakeholders, and partners.
  • Handling risks and interdependencies with cross-functional agile teams and communicating on daily basis.
  • Develop, manage and report key metrics to communicate sprint health and overall progress. Track team's commitments by observing closely Sprint Burn down charts and team velocity.
  • Facilitated getting the work done without coercion, assigning, or dictating the work.
  • Continuously learned Agile/Scrum techniques and shared findings with the team. Find innovative ideas to keep team focused and improve collaboration.

Quality Assurance Engineer

Confidential

Responsibilities:

  • Testing of Electronic Medical Assistant (EMA) software web and mobile based in various stages of development.
  • Interpreted business and functional requirements into reproducible automated test plans.
  • Wrote test plans, cases, and conditions for manual testing of the application.
  • Recorded and tracked defects through web-based tool JIRA.
  • Created automation scripts using Selenium for web application and Appium for iPad automation with JAVA.
  • Communicate constantly with the support team to report and investigate critical customer issues in the field.
  • Integrated the product third party tool such as Superscript, Quest, IBM Watson and different Practice Management system.
  • Led the test management tool (qtest) for the test organization. Provided the executives reports to analyze the quality of the product.
  • Planned and executed Regression testing for the every release cycle.
  • Determined the critical path set of interactions and develop automated testing of that path.

Confidential, Boca Raton, FL

Software/System Test Engineer

Responsibilities:

  • Managed the testing of the Confidential Preparatory) Trace Manager tool.
  • Collaborated on testing of mobile applications
  • Tested Implementation, configuration and upgrades for hardware and software applications.
  • Led testing of multiple key products such as Telecom Tracing tool ( Confidential ), Deployment Service (DLS Server) and Customer License Agent and Manager (CLA/CLM) which were company proprietary products.
  • Managed, Created, reviewed, and executed test strategy, test plans, test cases using Confidential Quality Center/Test Director and bugs through IBM Rational ClearQuest.
  • Reviewed the business requirements with the Business Analyst for the unit test of any new implementation of a feature.
  • Handled customer issues by providing support by troubleshooting in their live environment.
  • Planning, creating and presenting a professional technical training to educate/train other Engineers.
  • Responsible on deployment for over 200 SIP phones using Deployment Service tool for the team.
  • Review and provide expert advice with customer documentation and user manuals to verify feature accuracy and recommend changes to technical writers.

Software Engineer/Production Intern

Confidential

Responsibilities:

  • Produced patches and troubleshooting failed builds to support the Linux-based commercial telecommunication “HiPath 8000” software product line by using IBM ClearCase Tools.
  • Kept constant surveillance of file synchronization and hierarchical dependencies.
  • Performed weekly production/ packaging of Confidential Voice Trace Manger tool using ClearCase tools.

Software Test Engineer Intern

Confidential

Responsibilities:

  • Built a framework to create automated test cases with Selenium IDE for regression testing.
  • Installed and upgraded a web-based application server that was used by developers to identify detailed level traces and analytic data.
  • Performed a Sanity testing of a product and coordinated with Managers, Developers and Software Builders for the acceptance result rate, fixes and enhancements.
  • Tracking of Defects and Enhancements submitted by system engineers in IBM Rational ClearQuest.
  • Created release notes for every software release of the few tools that was dispatched to next testing organization.
  • Created Sanity test plans, test cases, test data using Confidential Quality Center/Test Director.

Desktop Support Engineer Intern

Confidential

Responsibilities:

  • Provide a measure to evaluate and communicate the effectiveness of IT processes and procedures relative to engineer’s needs.
  • Hardware and software supporting.
  • Settings up windows, UNIX, SUSE Linux, VMware virtual server, use of imaging software such as Ghost.
  • Inventory maintenance for Servers, Desktops, Laptops and other electronics via Excel.

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