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Senior Scrum Master Resume

Los Angeles, CA

SUMMARY:

Extensive experience as Agile practitioner and Scrum Master, including coaching the whole team for improved agile planning & estimating, and team performance. As a Certified Scrum Master (CSM), manage all aspects of one or more small to large projects concurrently from initiation through closure for Confidential 500 clients in Media, Insurance, and Healthcare industries.

KEY HIGHLIGHTS - SKILLS/TECHNOLOGIES:

  • ScrumAlliance - Certified Scrum Master (CSM)
  • 5 years of Scrum Master experience.
  • Skilled in agile/scrum principles and methodology, educated the team as an Agile coach.
  • ISTQB certified
  • Proficient in SDLC, STLC, QA management, customer relationship management.
  • Process improvement, Data Analytics, KPIs, Change management, support tickets management.
  • JIRA & Confluence, Qmetry, Zephyr, Drupal, Charles, Fiddler, API, mobility, identity management.

PROFESSIONAL EXPERIENCE:

Senior Scrum Master

Confidential, Los Angeles, CA

Responsibilities:

  • Responsible for initiation, planning, scheduling, staffing, risk and issues management, change control, and project execution and monitoring for small to medium web/app based projects.
  • Managed and motivated international team of 12 and responsible for two Agile Scrum - Mobile (iOS, Android) /Connected TV (OTT devices) Apps (Roku, Apple TV).
  • Responsible for cross-functional team leadership on programs delivering innovative mobile app solutions for the legal industry using Agile best practices and Scrum framework.
  • Developed and followed agile project management plan (Agile Ceremonies).
  • Facilitated build requirements log (product backlog) with estimates and priority.
  • Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
  • Manage relationships and coordinate work between vendors, sub-contractors and different teams at various, remote locations.
  • Enhanced the change management processes by collaboration with multiple teams.
  • Identified milestones and assign detailed deliverables to relevant individuals/teams.
  • Used existing standards and processes throughout the life cycle of the project.
  • Managed uniformity and rigor to the development process by increasing visibility and accountability to tasks and plans.
  • Conducted post-implementation reviews and communicates lessons learned to appropriate groups.
  • Ensures that project audit controls and closeout activities are completed.
  • Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
  • Regularly update the Digital Products management team and ensure project schedules adhere to the product roadmap.
  • Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
  • Worked with PMO-Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
  • Communicated the progress to PMO-senior management through 'Burndown Charts'.
  • Monitored the Quality thru metrics and mentored team thru the project management processes.
  • Experience using industry standard development and management tools (JIRA & Confluence, Qmetry)
  • Responsible for the day-to-day maintenance and creative content strategy for both the Confidential .com and Confidential app across all iOS, Android, tvOS and other OTT platforms.

Scrum Master

Confidential, Greater Boston Area, MA

Responsibilities:

  • Piloted, educated and systemized migration from Waterfall process to Agile (SCRUM and Continuous Integration) for 2 development teams (SCRUM Master).
  • Introduced improvements to Scrum process for better agility and to increase quality and customer satisfaction. This project had numerous high quality releases to production that delighted our customers.
  • Managed and coached SCRUM team using Agile Methodology of 2 weeks sprint cycles to deliver software on time and within budget.
  • Introduced tools-JIRA, Confluence, Qmetry and processes to successfully use Agile software development practices with a combination onshore/offshore team.
  • Functioned as Scrum Master for 8 releases, each delivered on time with no critical bugs released to production
  • Functioned with product owners and delivery teams to groom stories in advance of each sprint.
  • Facilitated daily stand-ups, Sprint planning meetings, Retrospectives, Backlog prioritizing and release planning.
  • Improved Sprint planning to increase frequency of production releases.
  • Led the team in establishing a reliable velocity that could be used for forecasting.
  • Introduced demos as a way of providing Product Owner with feedback opportunities.
  • Supported use of story board for managing tasks within a Sprint using JIRA
  • Facilitated several Joint Application Development (JAD) workshops to drive out business requirements.
  • Used rapid prototyping techniques to get design input from all parties, resulting in zero follow on work after the release to production.
  • Near the end of project, managed & led the business key stakeholders (Product Owner), Engineering, and QA in producing a business case, release plan, budget forecast and schedule for Phase II, including an updated and prioritized product backlog.
  • Helping the Product Owner get the product backlog items in good shape for the next Sprint.
  • Responsible for supporting the structuring and build-out of the PMO, including oversight of Project Management tool and methodology deployments and for mentoring other Project Managers.
  • Tracked metrics and communicated project progress to Project Steering Committee.
  • Built and maintained excellent client partner relationships.

Senior QA Lead

Confidential, Greater Boston Area, MA

Responsibilities:

  • Directed and managed the requirements and manual testing team from requirements-gathering through implementation and support for the web based administration system for Membership product.
  • Mentored QA team to author Test conditions, Test cases and while executing the Test cases.
  • Creation and review of Test Plans/test Strategies with Development Lead and Project Managers.
  • Test Estimation with QA Manager and discussing the scope with stakeholders and business analysts.
  • Responsible for providing accurate implementation level estimates and delivers on them.
  • Experienced in Testing types includes: Installation testing, Compatibility testing, Smoke & Sanity, System & Integration, Regression, Alpha & beta testing, Usability and Accessibility testing, A/B testing and UAT.
  • Extensively worked on handling the application response for Positive and Negative sets of data using data driven testing.
  • Performed cross environmental testing on different versions of windows.
  • Involved in Test Execution and Defect management and Preparation of reports on TSR and RTM
  • Created Manual Business Components in the ALM Business Components Module.
  • Extensively worked with versioning of test scripts and resources in QC11 (ALM) & QTP11.
  • Expert in preparing and scheduling the test lab for both manual test cases & automation test scripts
  • Parameterized scripts with action parameters, data table parameters and environment variables
  • Coordinating with Onsite team to discuss on project related action items, planning for Test case execution activities to accomplish tasks on daily/weekly basis
  • Created project documents like Compliance document, Trend Metrics, Test Dashboard for each application
  • Experience in submitting bugs and logged defects to bug tracking systems like JIRA and HP-ALM-QC
  • Prepared Daily & Weekly Status to Project Manager and Stake holders by extracting customized reports on defects and execution status from ALM, JIRA.

QA Lead

Confidential

Responsibilities:

  • Working closely with business team to gain an understanding of the requirements.
  • Responsible for analyzing the requirements and prepared the review document.
  • Reviewed the system specifications document and developed test plan in QC.
  • Developed and executed test cases and test plan for all modules.
  • Created Manual Business Components in the ALM Business Components Module.
  • Updated Requirements, Developed and Executed Test Cases using Quality Center.
  • Preparation/Review of Test Cases and Test Conditions/Data, involved in Test Execution and Defect management. Involved in defect triage meeting and prioritize the defects with business team.
  • Attend daily and weekly meetings with project and business team and present daily and weekly status report.

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