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Senior Scrum Master Resume

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Los Angeles, CA


Extensive experience as Agile practitioner and Scrum Master, including coaching the whole team for improved agile planning & estimating, and team performance. As a Certified Scrum Master (CSM), manage all aspects of one or more small to large projects concurrently from initiation through closure for Confidential 500 clients in Media, Insurance, and Healthcare industries.


  • ScrumAlliance - Certified Scrum Master (CSM)
  • 5 years of Scrum Master experience.
  • Skilled in agile/scrum principles and methodology, educated the team as an Agile coach.
  • ISTQB certified
  • Proficient in SDLC, STLC, QA management, customer relationship management.
  • Process improvement, Data Analytics, KPIs, Change management, support tickets management.
  • JIRA & Confluence, Qmetry, Zephyr, Drupal, Charles, Fiddler, API, mobility, identity management.


Senior Scrum Master

Confidential, Los Angeles, CA


  • Responsible for initiation, planning, scheduling, staffing, risk and issues management, change control, and project execution and monitoring for small to medium web/app based projects.
  • Managed and motivated international team of 12 and responsible for two Agile Scrum - Mobile (iOS, Android) /Connected TV (OTT devices) Apps (Roku, Apple TV).
  • Responsible for cross-functional team leadership on programs delivering innovative mobile app solutions for the legal industry using Agile best practices and Scrum framework.
  • Developed and followed agile project management plan (Agile Ceremonies).
  • Facilitated build requirements log (product backlog) with estimates and priority.
  • Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
  • Manage relationships and coordinate work between vendors, sub-contractors and different teams at various, remote locations.
  • Enhanced the change management processes by collaboration with multiple teams.
  • Identified milestones and assign detailed deliverables to relevant individuals/teams.
  • Used existing standards and processes throughout the life cycle of the project.
  • Managed uniformity and rigor to the development process by increasing visibility and accountability to tasks and plans.
  • Conducted post-implementation reviews and communicates lessons learned to appropriate groups.
  • Ensures that project audit controls and closeout activities are completed.
  • Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
  • Regularly update the Digital Products management team and ensure project schedules adhere to the product roadmap.
  • Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
  • Worked with PMO-Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
  • Communicated the progress to PMO-senior management through 'Burndown Charts'.
  • Monitored the Quality thru metrics and mentored team thru the project management processes.
  • Experience using industry standard development and management tools (JIRA & Confluence, Qmetry)
  • Responsible for the day-to-day maintenance and creative content strategy for both the Confidential .com and Confidential app across all iOS, Android, tvOS and other OTT platforms.

Scrum Master

Confidential, Greater Boston Area, MA


  • Piloted, educated and systemized migration from Waterfall process to Agile (SCRUM and Continuous Integration) for 2 development teams (SCRUM Master).
  • Introduced improvements to Scrum process for better agility and to increase quality and customer satisfaction. This project had numerous high quality releases to production that delighted our customers.
  • Managed and coached SCRUM team using Agile Methodology of 2 weeks sprint cycles to deliver software on time and within budget.
  • Introduced tools-JIRA, Confluence, Qmetry and processes to successfully use Agile software development practices with a combination onshore/offshore team.
  • Functioned as Scrum Master for 8 releases, each delivered on time with no critical bugs released to production
  • Functioned with product owners and delivery teams to groom stories in advance of each sprint.
  • Facilitated daily stand-ups, Sprint planning meetings, Retrospectives, Backlog prioritizing and release planning.
  • Improved Sprint planning to increase frequency of production releases.
  • Led the team in establishing a reliable velocity that could be used for forecasting.
  • Introduced demos as a way of providing Product Owner with feedback opportunities.
  • Supported use of story board for managing tasks within a Sprint using JIRA
  • Facilitated several Joint Application Development (JAD) workshops to drive out business requirements.
  • Used rapid prototyping techniques to get design input from all parties, resulting in zero follow on work after the release to production.
  • Near the end of project, managed & led the business key stakeholders (Product Owner), Engineering, and QA in producing a business case, release plan, budget forecast and schedule for Phase II, including an updated and prioritized product backlog.
  • Helping the Product Owner get the product backlog items in good shape for the next Sprint.
  • Responsible for supporting the structuring and build-out of the PMO, including oversight of Project Management tool and methodology deployments and for mentoring other Project Managers.
  • Tracked metrics and communicated project progress to Project Steering Committee.
  • Built and maintained excellent client partner relationships.

Senior QA Lead

Confidential, Greater Boston Area, MA


  • Directed and managed the requirements and manual testing team from requirements-gathering through implementation and support for the web based administration system for Membership product.
  • Mentored QA team to author Test conditions, Test cases and while executing the Test cases.
  • Creation and review of Test Plans/test Strategies with Development Lead and Project Managers.
  • Test Estimation with QA Manager and discussing the scope with stakeholders and business analysts.
  • Responsible for providing accurate implementation level estimates and delivers on them.
  • Experienced in Testing types includes: Installation testing, Compatibility testing, Smoke & Sanity, System & Integration, Regression, Alpha & beta testing, Usability and Accessibility testing, A/B testing and UAT.
  • Extensively worked on handling the application response for Positive and Negative sets of data using data driven testing.
  • Performed cross environmental testing on different versions of windows.
  • Involved in Test Execution and Defect management and Preparation of reports on TSR and RTM
  • Created Manual Business Components in the ALM Business Components Module.
  • Extensively worked with versioning of test scripts and resources in QC11 (ALM) & QTP11.
  • Expert in preparing and scheduling the test lab for both manual test cases & automation test scripts
  • Parameterized scripts with action parameters, data table parameters and environment variables
  • Coordinating with Onsite team to discuss on project related action items, planning for Test case execution activities to accomplish tasks on daily/weekly basis
  • Created project documents like Compliance document, Trend Metrics, Test Dashboard for each application
  • Experience in submitting bugs and logged defects to bug tracking systems like JIRA and HP-ALM-QC
  • Prepared Daily & Weekly Status to Project Manager and Stake holders by extracting customized reports on defects and execution status from ALM, JIRA.

QA Lead



  • Working closely with business team to gain an understanding of the requirements.
  • Responsible for analyzing the requirements and prepared the review document.
  • Reviewed the system specifications document and developed test plan in QC.
  • Developed and executed test cases and test plan for all modules.
  • Created Manual Business Components in the ALM Business Components Module.
  • Updated Requirements, Developed and Executed Test Cases using Quality Center.
  • Preparation/Review of Test Cases and Test Conditions/Data, involved in Test Execution and Defect management. Involved in defect triage meeting and prioritize the defects with business team.
  • Attend daily and weekly meetings with project and business team and present daily and weekly status report.

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