Project Manager Resume
Columbus, OhiO
SUMMARY:
Excellent Program Manager, Systems Integrator, and Architect with extensive experience delivering results on IT projects in various industries. I have extensive B2B and B2C experience with government, financial systems and retail organizations. I have extensive management training from the American Management Association, George Washington (PMI), the DoD, and Yourdan coupled with experience using various methodologies (SDLC, Agile - scrum, PMI, SEI-CMM, CM, QA) and tools (ABT,NIKU, Artimus, Prima Vera, MS Project, innotas, Clarity) with different technologies. I have strong leadership, problem solving, communication, customer service, motivational, and team building abilities and am effective developing use cases and acceptance testing and in leading major programs and delivering them on time and on budget. I have a deep understanding of technical environments and infrastructure including multi-tiered OLAP, OLTP, Mainframe, UNIX, NT/Wintel, Linux, and Web based technologies and their associated database and LAN/WAN components. I have successfully managed multiple and multiple tiered application development projects and large multi-system migration projects ranging in value from 1.5 million to 250 million for clients including DoD, NASA, USPS, financial/banking institutions, gas/utility, medical, and retail organizations.
AREAS OF EXPERTISE:
- Business Change Management Project/Program Management Technology Planning Budgeting
- Client needs Assessment IT Infrastructure Vendor Negotiations
- Conflict resolution SW Application Development Vendor Mgmt.
- IT Governance/Leadership Risk / Issue Management Financial Cost Mgmt.
- Portfolio Mgmt. Systems Integration QA and CM
TECHNICAL SKILLS:
METHODOLOGIES: Agile, Waterfall, PMI/PMBOK, SEI-CMM, CM, QA
TOOLS: MS Project, Clarity ABT, NIKU, Artimus, Prima Vera, Clear Quest, Remedy
OFFICE APPS: Microsoft Office (Excel, Word, PowerPoint, and Visio); MS Project; ABT Project Workbench; Timeline
DATABASES: Oracle 1, 5, 7, 8i-10g; 12, DB2; Microsoft Access; MS SQL, PL/SQL; MYSQL
SOFTWARE: JAVA/J2EE; EJB .NET; C/C+/C++, SQL, .Net; Visual Basic; HTML; XML; XSL; ERWIN, BPWIN; RUP/UML; Pearl, ASP, NET, C Sharp
OPERATING SYSTEM: UNIX, Linux, Windows, AIX, ZOS
MISC: Cognos, Power play and Impromptu, Teradata, Ab-Initio
Hardware utilized: VAX 780 and 8250; IBM 4351, 360, 390; Amdahl 5870, 5880 and 5995, 745/7Y5; 3B2; 750, 850, 9000 series, K & T series; Sun Solaris, E4500, E6500; e10000; IBM and VAX PC Pentium PC and Pentium Servers; Compact 8500, 580, 380, 6000; Fujitsu Raid, Veritas, Z OS.
Languages: Cobol; Fortran; Basic; Assembler; Binary/Hex; UNIX; NT; MVS jcl; CICS; ISPF; VM/VMS.
Application Software: JAVA/j2ee;.NET; C/C+/C++,2, 3, 5; Powerbuilder 3, 4, 5; SQL Net; Visual Basic 2, 3, 4, 5; Active X; COM; DCOM; HTML; XML; XSL; ASP; Lotus 1-2-3; Microsoft Excel and Word; VISION; PAC; Prima Vera; Artemis; ABT Project Workbench; MS Project; Timeline; WordPerfect; Enable; KERMIT; Polygon 220; Smart Com II; TCP-IP; Novell 3.5, 4.1; MQ; ASP; Web Load, Load Runner, Web Runner, PVCS Version Manager, PVCS Tracker, Endeavor, Change Man; Remedy; ClearQuest; ERWIN, BPWIN;RUP/UML; Knowledgeware; iPlanet; Web Sphere, Web Methods; Oracle designer/developer.
Databases: Oracle 1, 5, 7.1, 7.3, 8.04, 8i, 9i ; DB2; DBASE II; DBASE III; DBASE IV; CICS; INFO; RAMIS;Focus; CAT; Unify 2000/Accel; TIS/SUPRA; TSO; Microsoft Access; MS SQL; PL/SQL; Datatrieve; Cognos Powerplay and Impromptu, Teradata, Ab-Initio.
PROFESSIONAL EXPERIENCE:
Confidential, Nashville, TN
Sr Enterprise Project Manager
Responsibilities:- Managing multiple infrastructure projects relating to network upgrades, Citrix and VDI/BYOD, Skype Audio upgrades, Facilities upgrade / video conferencing, Server upgrades, application migrations and a couple of Agile Sw development efforts around service management and warehousing management.
- Lead multiple teams of system architects engineers, BA’s, DBA’s, security, networks, vendors for the applications and infrastructure within the IT portfolio.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting
- Lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Confidential, Memphis, TN
Sr Project / Program Manager
Responsibilities:- Managed several application development initiatives ARTC - PSM Integration and CLUE and the initial phase of the End of life OS upgrade for their public Facing Business critical applications.
- Lead multiple teams of system architects engineers, BA’s, DBA’s, security, networks, and vendors for the applications that make up the SNI portfolio.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building
- Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Confidential, Memphis, TN
Sr. Applications Project Manager
Responsibilities:- Managed, using Agile Scrum methodology, multiple enterprise B2C ecommerce application development projects for Confidential Digital Hospitality(DLPh1, EFolio Globalization, PMS TIP/Opera) program using Agile methodology.
- Lead multiple teams of system architects engineers, BA’s, DBA’s, security, networks, vendors and an offshore team to develop the infrastructure systems and applications that make up the Digital Hospitality program with a budget of 2.8 million.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Technologies: Linux Red Hat, Wintel, And Oracle 12: Java, J2EE, Pearl, SQL, C Sharp, And MYSQL
Confidential, Memphis, TN
Program Manager
Responsibilities:- Consulted in and managed multiple application and infrastructure projects for Confidential ’s enterprise infrastructure, applications, and business intelligence groups using waterfall and Agile methodologies. lead multiple teams of system managers (5), system architects and engineers, BA’s, DBA’s, security, networks, and telephony in the development of revenue generating business applications and call and sales centers using ITIL, Agile and Waterfall methodologies. Project staff size ranged fron 5 to 40. Since coming to SVM, I have had 31 projects and have deployed 25 with 6 postponed due to corporate needs to push out into the next fiscal year.
- Projects include but were not limited to JDE Systems refresh, security and archive and purge; Data Center and Memphis Campus telecom and IVR /VOIP upgrade, AHS call routing, and marketing campaigns, BI 2.0 accelerated, SITEL, Tampa and Phoenix TMX Call Center buildouts.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position..
Technology: Linux, Wintel, Oracle, DB2, SQL, JDE, AS400, QlikView, Cognos, Innotas, Cisco, VerintConfidential, Memphis, TN
Sr. Program/Project Manager
Responsibilities:- Managed multiple B2C and B2C e-Commerce application development projects for AutoZone’s enterprise B2C and B2B platforms USING agile methodology.
- Lead multiple teams, including three teams of offshore staff (40 people), of architects, BA’s, and Java, ATG, and UI developers to develop revenue generating business applications. Projects include Spanish translation of the B2B site, New Payment Methods, Online Only Deals and Job Estimator and integration into their ERP system.
- Managed and was the architect of an enterprise B2C initiative to replace the Schering Plough SARA system for their pharmaceutical development of OTC medication with a web based cots package, Empower using agile methodology.
- Duties include identifying, preparing, and managing the Scope, Schedule and Budgets for the initiatives.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Technology: Linux, Java, EJB, Oracle 12, ATG, Clarity, C; WebSphere, Silk, spring, Rest, Jira
Confidential, Memphis, TN
Program Manager
Responsibilities:- Established and managed a migration strategy for the Confidential ’ enterprise data center migration using the agile methodology.
- Set up the migration PMO and led a team of 35 consultant migration coordinators (PMs) in a multiyear migration effort to move the FedEx computing infrastructure from Memphis to Colorado Springs, while moving Fed Ex into a virtual environment. This also entailed a complete telecom network and IVR / VOIP buildout in the Denver Data Center.
- Was responsible for the planning, execution, and oversight for all the migrations. Duties: Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Confidential, Norfolk, VA
Technical Architect / Change Manager/Technical Delivery Manager
Responsibilities:- Managed and was the architect for the enterprise Card Sales Platform Performance, Monitoring, and Reporting project.
- Performed the role and have the responsibilities of Vice President of the Customer Service/Support and Card Relationship Sales Technology Dept.
- Managed 4 PMs from differing depts and a total staff of 15. Duties include identifying and preparing the Scope, Schedule and Budgets for operationalization of BoA’s Consumer/Small Business Card sales platforms.
- Performed Requirements development, Team Building, Training, Documentation, Analysis and other duties associated with this position.
- Completed requirements. Revised project estimated required review and evaluation. Initiative involved application monitoring, reporting, providing alerts, error handling, and system and data recovery.
Technology: Zos, 3rd party MF sw, COBOL, NIKU/ABT Workbench/Clarity.
Confidential, Columbus Ohio
System Integrator / Program Manager
Responsibilities:- Managed, planned, architected, and managed Proof of Concept effort for Enterprise Production Assurance group with the Mercury Application Mapping product.
- Responsible for the vendor management, cost, schedule, metrics, reporting, and deliverables for all efforts. Manage risk and business requirements.
- Completed POC and provided business case, implementation plan and test results and recommendations to go forward.
- Initiative was to determine the applications capabilities for application monitoring, reporting, providing alerts, error handling, and system and data recovery.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Technology: MF/ZOS, Sun Solaris, UNIX, JAVA, Linux, Wintel, Cold Fusion, .Net, Oracle 9, MS SQL, DB2, Mercury Application Mapping tool suite, Cobol, CICS, NIKU/ABT Workbench/Clarity.
Confidential, Cummings, GA
Systems Integration Consultant / Technical Architect / Sr. Managing Consultant
Responsibilities:- Served as interim CFO/CIO. Managed all financial and IT related activities using the Agile Methodology related to expansion and build out of the Confidential clinics.
- Managed 6 multiple teams and managers as well as vendors. Managing clinic build out, acquisition of equipment and supplies.
- Developed standardized common services for the medical clinics login reporting and other features.
- Served as architect and manager for the development and roll out of web based screen touch information system and portal for front and back office activities (AR, AP, Inventory, Billing, Reporting, setting up the network environment (Cisco 4400) including use case development and acceptance testing) and physicians, development of marketing and advertising literature for radio, cable, and print media and for selling services to Individuals, Businesses, State and Local governments. I am responsible for interacting with high-level client management and maintaining client relationships while liaising between vendors.
- Completed IT and financial set up and doing periodic monitoring. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Technology: Wintel, .Net, MS SQL, MS Project.
Confidential, Washington DC
Senior Project Manager
Responsibilities:- Established and implemented, across the Confidential enterprise, a Quality Assurance and Test program for all end user computing applications for the Fannie May Financial Restatement effort.
- This also entailed use case development and acceptance testing. I was also responsible for interacting with Confidential staff, management and other project teams to capture their testing needs and incorporating them into the program.
- Completed program set ups and left due to a Fannie Reorg. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Technology: Sun Solaris, Wintel, Windows 2000/NT, UNIX, Mercury test director, Win Runner, Load Runner.
Confidential, Richmond, VA
Program Manager
Responsibilities:- Managed using agile methodologies and was the architect of a corporate system integration/data migration effort for Saxon Mortgage Corp.
- Lead a team of 3 PMs and total staff of 20. I was responsible for the cost, schedule, metrics, reporting, and deliverable for the effort.
- Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, Business requirements, developing use cases and acceptance testing.
- Responsible for interacting with high-level client management and maintaining client relationships while liaising between other project teams and vendors.
- Completed integration effort. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Technology: .Net, Wintel, ASP, MS SQL, Oracle, XML, Web Load, Load Runner, Web Runner, MS Project.
Confidential, TN
Director of Operations and Technology Services Memphis
Responsibilities:- Management of the NCSC Enterprise application development and Infrastructure. This included Mainframe, Unix, NT, Linux, and Web, Database, LAN/Network, Security Operations, Quality Assurance, Change/Configuration Management, Desktop support, and Call Center/Telephony support; Technology infusion; Infrastructure/System Development; System Architecture; COOP/Disaster Recovery and facility support. Supervise 7 managers and a staff of 48 and managed the budget of 11.4 million.
- Lead development of common services for the USPS applications within the NCSC. I was responsible for the architecture, cost, schedule, metrics, reporting, testing, and deliverables for all efforts.
- Provided coaching and mentoring to the managers and development teams. I was responsible for interacting with high-level client management and maintaining client relationships while liaising between corporate management, Postal client recipients of our products, other Postal agencies, other project teams and vendors. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
- Successfully managed the computer operations and network infrastructure required for software development, test, production, and Beta sites and for fulfillment of all electronic, CD, DVD and Tape products. I established customer service policies directing how the staff would interact with business clients, other Postal entities and vendors. I led the telecom upgrade on our Cisco network and VOIP/Telephony system.
- Established an ERP system for the NCSC. I established the first USPS Internet portal for both information exchange and transmission of USPS products to its clients. Established QA group and processes and performed QA reviews and use case development. Tested and deployed to operations/ hosted 8 enterprise B2B/B2C Web applications and 9 enterprise UNIX applications using CMM processes. Evaluated several ETL tools but could not get budget to bring them in.
- Successfully upgraded telecom environment including routers, switches, and fiber optic lines.
- Successfully upgraded mainframe, UNIX and NT /2000, Database, LAN/WAN network, and telephony environments without impacting production. Established a variety of system and network related metrics and a reporting process around the metrics. Developed, monitored, and reported upon SOW’s and SLA’s with 3rd party vendors. Developed enterprise wide Data Mart.
- Reduced mainframe operational costs and improved application processing performance. Led efforts to migrate environment to a centralized location. I established QA and CM program for all development efforts and Metrics program to measure all technical performance. Provided overall Technical/System Architecture guidance and direction for all Development efforts. Implemented CMM/CMMI Level 2/3 practices.
Technology: MF ZOS, Sun Solaris, Java, .Net/VB, Cobol, Linux, Php, C++, Wintel, Windows 2000,/NT, Oracle, MS SQL, XML, Web Load, Load Runner, Web Runner, PVCS Version Manager, PVCS Tracker, Endeavor, ClearQuest, Cold Fusion, MS Project.
Confidential, Columbus, Ohio
System Integration Consultant / Architect/ Program Manager
Responsibilities:- Program Management, Marketing and Proposal Development. I was responsible for the eBanc enterprise applications and infrastructure development. For the B2C and B2B e-commerce architecture. This included overall architecture, cost, schedule, metrics, reporting, use case development, testing, and deliverables and facility set up for all efforts. I provided coaching and mentoring to the managers and development teams.
- Lead a team of 18 PM’s and a total staff of 128. Used Agile to manage this initiative. I was responsible for interacting with high-level client management and maintaining client relationships with corporate business customers (other banks to whom our services were being sold to and those industries to whom we were servicing) and the client (Huntington Bank) while liaising between other project teams and vendors.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
- Established overall and detailed IT System, Security, and Application Architecture for Huntington Banks B2B and B2C e-Bank; Set up PMO, PM, QA/CM, System and Application Metrics, and SLCD and Agile methodologies, Customer Service and support policies, and PMO policies; Led development of SOA common services for all applications.
- Managed eBanc application and system (computing, database, and telecommunication) requirements and design for the Web delivery channel interfaces and data; Led the infrastructure build out for 6 environments for the dev, test, QA, Prod, with a full hot site and cold backup site.
- Designed client bank delivery channel (Teller, ATM, Personal Banker, Mortgage, Lending, Insurance etc), integration into eBanc application. Designed eBanc Data warehouse; Designed a web portal to allow web based communication among Huntington and ebanc employees, selling of ebanc services, purchase of loans, insurance policies, or mortgages by clients, receive real time updates for each client account, information exchanges between the bank and clients
- Managed infrastructure establishment (internal Dev, Test, QA, CM, and Prod) and operations and overall QA testing and established SLA’s for their ongoing performance.
Technology: MF ZOS, Sun Solaris, Java, DB2, Corba (middleware), wintel, .net, ASP, C, C++, Cobol, MQ, XML, Cold Fusion, WebSphere, Web methods, Ab Initio, Tuxedo, Cognos (Powerplay/Imprompto), Oracle 9, MS SQL, Web Load, Load Runner, Web Runner, COTS, PVCS Version Manager, PVCS Tracker, Endeavor, ClearQuest, Change Man, RUP/UML, ERWIN, BPWIN, MS Project.
Confidential, GA
IT Consultant / System Integrator / Architect Cummings
Responsibilities:- Project Manager / Technical Consultant. - was responsible for the cost, schedule, metrics, reporting, and deliverables for all efforts. I provided coaching and mentoring to the managers and development teams. I was responsible for interacting with high-level client management and maintaining client relationships while liaising between vendors.
- Architected and Established the HW, SW, telecommunication (LAN/WAN - VOIP) and Security environment and Clinic Information system for operating the clinic integrating the business and medical applications. Developed standardized common services for the medical clinics login reporting and other features.
- Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, and Business requirements.
- Managed, using Agile, the schedule, budget, and deliverables for a team of consultants that established the HIPPA reporting process, designed the customer records system, billing system, and integrated these with the accounting system.
- Further managed the integration of the diagnostic systems with the customer records system. Managed the upgrade of the environment and applications.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
Technology: Wintel, .Net, MS SQL, MS Project.
Confidential, Ohio
Application Support Group Manager Cincinnati
Responsibilities:- Responsible for the cost, schedule, metrics, reporting, use case development, testing, and deliverables for all e-commerce efforts. I managed 8 PS and a staff of 40. I provided coaching and mentoring to the managers and development teams.
- Responsible for interacting with high-level client management and maintaining client relationships while liaising between vendors. Performed Strategic planning and Project Management Training.
- Established Corporate Delivery Assurance, CM and QA methodologies and programs; created and tailored Performance Metrics, PMI PM Methodologies and SEI CMM SLCD methodologies; Implemented CMMI Level 2 practices.
- Developed SOW’s and led multiple 3 to 5 man application development teams for data warehouses and business applications (including B2B and B2C), managing the schedule, budget and deliverables. Project size ranged from .5 to 1.5 mil.
- Provided Solution Architecture and Agile Project management.
Technology: Sun Solaris, Java, DB2, Corba (middleware), wintel, .net, ASP, C++, Cobol, MQ, XML, WebSphere, Web methods, Cold Fusion, Tuxedo, Cognos (Powerplay/Imprompto), MS SQL, Oracle 9, Web Load, Load Runner, Web Runner, PVCS Version Manager, PVCS Tracker, ClearQuest, ERWIN, RUP/UML, MS Project, Artimis.
Confidential, Ohio
System Integration Consultant / Project Manager Cincinnati
Responsibilities:- Lead 25 person core team and managed the schedule, deliverables, how vendors, and a labor budget of 1.75 mil for their enterprise infrastructure upgrade consolidation and refresh initiative. I was responsible for the migration and technical integration, architecture, cost, schedule, metrics, reporting, use case development, integration and acceptance testing, facility buildouts, and deliverables for all efforts. I provided coaching and mentoring to the managers and operations teams.
- Responsible for interacting with high-level client management and maintaining client relationships while liaising between other business units other project teams, and vendors. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
- Successfully renovated, upgraded, integrated and migrated the Cinergy Infrastructure Systems and Security Software and 3rd party vendor software to the OS390 environment; Upgraded the ERP system. Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, and Business requirements. Utilized SEI CMM SLCD, QA, and CM and PMI PM Methodologies, and established system and application Performance Metrics and reporting; CINERGY Operations was brought to a CMM 2.
- Consolidated the Cinergy LPAR’s to 3 from 9. Successfully optimized system performance, reduced system operations and maintenance costs and improved operational efficiency. Successful Y2K Software readiness upgrade and testing.
- Completed Siebel Client/Customer Relationship Management software training.
Technology: OS 390, MVS, Cobol, JAVA, Change Man, CICS, db2, MSSQL, Oracle, 3rd party MF software, Cold Fusion, ABT Workbench.
Confidential, Columbus, OH
Project Manager
Responsibilities:- Developed IT Architectural and application solution for the B2B, B2C, and replacement of the Cendant Corporation Shopping Back end system using the Agile project management methodology. Solution was designed to optimize electronic sales, marketing, internal reporting, system performance and systems integration.
- Led 9 man technical team and managed the schedule, budget and deliverables. I provided coaching and mentoring to the managers and operations teams. I was responsible for interacting with high-level client management and maintaining client relationships while liaising between other business units.
- Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position. I Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, and Business requirements. I designed mid-tier, middleware, server, Internet and desktop systems interfaces. I Designed Electronic Commerce/EDI interfaces to the host system, UPS, the Internet and all existing and developing systems. I established a Web EDI replacement for Gentran system.
- Designed the security and the network/LAN/WAN environment.
- Established overall Y2K planning, reporting and PMO structure for Limited, Inc. Led 56 person cross divisional team for Y2K renovation of Limited Inc. ’s POS environment managing the schedule, budget and deliverables.
Confidential, Columbus, Ohio
Technical Project Manager
Responsibilities:- Responsible for the enterprise application and system development, architecture, cost, schedule, metrics, reporting, use case development, integration and acceptance testing, and deliverables for all efforts. I provided coaching and mentoring to the managers and development teams.
- Responsible for interacting with high-level client management and maintaining client relationships while liaising between DOD management, other project teams, DOD agencies and organizations, and vendors. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
- Lead multiple multi-disciplinary application development teams ranging from 5 to 80 core personal for DFAS, both locally and overseas as well as our vendors. On the larger efforts I managed up to 12 PMs as well as their staff.
- Managed the application development, schedules, Labor budgets from .5 million to170 million and deliverables for financial, material management/distribution, contract, accounting, HR, and payroll applications. I Led development of common services for the DFAS applications.
- These applications encompassed Mainframe, Mid-tier, and NT, Client server/LAN, G2C, and G2B Electronic Commerce/EDI, WEB, Security, Decision Support Systems/Data Warehouse and Document Imaging projects for the US military both domestically and internationally. Developed custom ERP system for DoD. Developed customer service policies outlining how the development teams were to interact with external DoD agencies, business clients, vendors, and other project teams.
- Developed first DoD web portal (Coins) for the dissemination of vendor billing and invoice information. I was responsible for and led all facets of system life cycle development process using CMM and PMI/PMBOK processes. Established, Implemented and utilized Performance Metrics, QA and CM processes and methodologies. I implemented CMM/CMMI Level 2, 3 practices. Solutions reduced government costs, improved accountability, improved staff productivity and system performance. Performed business process reengineering integrating legacy/migratory systems with new multi-tier client server/LAN system infrastructures. I was the COTR for developing and administering SLA’s and subcontractors.
- Lead Joint Service team for OSD-C in the development of: DoD wide methodologies, procedures and processes for determining Unit Costs/Rate determination/Fee for Service, EA/CBA procedures and Pricing/Billing strategy, policy and procedures. Developed technical/cost proposals and EA/Cost Benefit Analysis’s for capital acquisitions.
- Established ABC/ABM cost center tracking system and performed budgeting, financial analysis and financial management for the RMSBC.
- Served as DoD Project Manager for the DFAS/DCMC ADP Consolidation effort. I Led multi organization and multi-agency business and technical teams for this effort. This included server consolidation, facility buildout, upgrades Network upgrade, and VOIP installation
- Developed and implemented the first phase of the MOCAS EDI effort for all product related distribution and contractual efforts. Set up MOCAS Disaster Recovery Program/Contingency of Operations Plan.
Technology: MVS, OS390, HP Unix, Sun Solaris, Visual Basic, Powerbuilder, Tis/Supra, Oracle, MS SQL, db2, CICS, C, C++, Java, ERWIN, BPWIN;RUP/UML; Knowledgeware, Cobol, CICS, Cognos (Powerplay/Impromptu), MS Project, Primavera, CAT, Timeline
Confidential, Columbus, Ohio
Project Manager
Responsibilities:- Responsible for the cost, schedule, metrics, reporting, and deliverables for all efforts. I provided coaching and mentoring to the managers and development teams. I was responsible for interacting with high-level client management and maintaining client relationships while liaising between other project teams, corporate management, DoD agencies and organizations, and vendors. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
- Led 10-person multi-site team in development of customized client server PMI based management information system managing the schedule, Labor budget of 1.5 mil, and deliverables.
- Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, and Business requirements. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
- Led multi organizational team for the DFAS/DCMC ADP Relocation/consolidation. Managed the schedule and deliverables incorporating QA and CM processes. Developed technical architecture and strategy. Reduced operational costs and improved operational efficiency.
Technology: HP UNIX, CAT.
Confidential, VA
Program Manager/PMO Director Falls Church
Responsibilities:- PMO Director/Project Manager/MIS Manager. I was responsible for the enterprise and client application and system development, architecture, cost, schedule, metrics, reporting, use case development, integration and acceptance testing, and deliverables for all efforts.
- Provided coaching and mentoring to the managers and development teams. I was responsible for interacting with high-level client management and maintaining client relationships while liaising between corporate management, other project teams, DoD agencies and organizations, and vendors. I managed 25 PMs across the 5 subsidiaries and a total of 250 staff. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.
- Led in house development efforts for DoD managing budgets to 25 mil. And in house mainframe, mid-tier, client server, security, and PC information system development efforts.
- Led development of common services for the Questech applications. Developed customer service and support policies to serve as a guideline for interacting with corporate clients, vendors, and other project teams.
- Developed corporate Activity Based Costing and Management system (ABC/ABM), Performance Management System, Decision Support System and Data warehouse as a part of the installation of Enterprise Financial Accounting System. Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, and Business requirements.
- Implemented PMI based PM and SEI CMM based SLCD, Performance Metrics, QA, and CM programs and methodologies. Implemented CMM Level 2, 3 practices. Established and directed corporate PMO for 5 subsidiaries.
Technology: DEC VM, HP UNIX, FORTRAN, COBOL, C, Focus, INFO, Ramis, Oracle, Vision, Primavera, MS Project.
Confidential, MD
Program Manager/Systems Engineer Greenbelt
Responsibilities:- Responsible for the application and infrastructure development, cost, schedule, metrics, reporting, use case development, integration and acceptance testing, facility buildouts, and deliverables for all efforts. I provided coaching and mentoring to the managers and development teams.
- Managed 3 large programs, 18 managers, vendors, and a core staff of 1200. I was responsible for interacting with high-level client management and maintaining client relationships while liaising between corporate, other project teams, DoD agencies and organizations, educational institutions and vendors.
- Architected and Led Hardware and Software development, Network and VOIP development, Security, QA, and CM efforts for NASA’s Communication Center, Ground Terminal and Orbit Support Computing facility in support of the TDRSS communication system. Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, and Business requirements.
- Established and directed the PMO and implemented PMI based / SEI CMM based methodologies and Performance Metrics for this program. Implemented CMM Level 2, 3 practices. Performed Project and Cost Management, scheduling, risk and issue management, QA, CM, budgeting, lead Requirements, Design, Code, Test and Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other duties associated with this position.