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Project Manager Resume

PhoeniX

SUMMARY:

  • Curently working as an E2E Project Manager / SCRUM Master working in Confidential thru Syntel in Banking Software Implementation. Currently managing a team of 10 members from E2E perspective and working on Loan repayment System of Confidential Banking Application Platform. (an end to end evolving Credit card financial payment system .
  • Having 14 years of total IT experience covering all the aspects of SDLC with conformance to CMMI - 5 quality guidelines and working on all project management aspects (PM and other plans, Resource and Risk Management, Appraisals, client and senior management updates, etc).
  • Experienced in multiple roles - Developer, Work Stream Coordinator, Lead Business System Analyst and Project Manager.
  • Worked on both Waterfall and AGILE methodology.
  • Have a wide range of experience in Development from scratch, Maintenance of existing system as well as Production Support employing varied technologies and software development models. Managed entire life cycles of products and multiple sized teams.
  • Facilitate Agile ceremonies: daily scrums, story grooming, sprint planning, stakeholder demos, and retrospectives
  • Assess the Scrum Maturity of the teams, and coach them to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
  • Track and manage dependencies (internal/external)
  • Manage release deployment activities
  • Identify and promote new techniques for improving Agile Software Development
  • Product Owner - Legacy Applications and Systems
  • Provide guidance to product owner on user story creation
  • Assist product manager in product backlog grooming
  • Monitor and track metrics in VersionOne
  • Facilitate release planning
  • Generate and submit weekly status reports
  • Track impediments and do whatever is necessary to remove them
  • Review/track daily burn down charts in VersionOne
  • Enable the scrum teams to own and uphold the Definition of Done.

STRENGTHS AND SKILLS:

  • Have worked in multiple geographies with multiple customers (small and big) with a good understanding of cultural differences.
  • Excellent verbal and written communication skills.
  • Proven ability to handle senior management, clients and stakeholders at offshore and onshore locations.
  • Target and cost driven; always emphasize the long term goals putting the customer perspective as top priority.
  • Effective and efficient problem solving ability - solution oriented.
  • Very good team player, motivator and leader.
  • Possess extreme flexibility at work; adaptive to all situations; professional in approach.
  • Respect for and adherence to established policies, practices and ethics.

TECHNICAL AND OTHER SKILLS:

  • ETL techniques, DWH concept.
  • Insurance Claims Analytics
  • Banking Fraud Analytics (Banking)
  • Predictive Analysis
  • Java
  • Machine Learning
  • Hadoop and Map Reduce
  • Cobol, SQL, DB2, PIG, HIVE, SQOOP
  • SAS
  • Tableau
  • DB2 & VSAM
  • Rally, BasicJIRA, Basic Kanban, CONFLUENCE Fileaid, Alchemist, Endevor, Easytrieve, Sort, Icetool, Abend-aid, XPEDITOR (Batch/CICS),CA7,JOBTRAC, SSIS/SSRS/SSIS, Test Director 8.0, Qulaity Center, MS Office, CLARITY.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix

Project Manager

Responsibilities:

  • Establsihed a local management presence and streamlined the work delivered from Phoenix location.
  • Requirement Gathering and Business Analysis
  • Scheduling calls with all the stakeholders in collecting and finalizing the requirements based on the business need.
  • Mapping business requirements and translating these requirements into functional specifications and detailed test plans.
  • Recognizing business implications of data and writing use cases.
  • Understanding the client’s requirements, discussing the same with the technical team, and providing viable solutions as per the client’s needs.
  • Study the AS IS Process
  • Identify Pain Points
  • Identify and remove impediments for the Scrum teams directly or via escalation
  • Lead a Scrum team to perform planning, development and testing on a large software development, implementation and integration project.
  • Closely partner with the Business Owner and the team to ensure everyone understands the requirements in the Product Backlog and prioritizes the backlog accordingly.
  • Suggest TO-BE Solution
  • Provide clarifications for functional queries
  • Involved in co-coordinating with Development and testing team.
  • Providing technical and functional support to team members.
  • Managing any issues related to work and escalation if required
  • Resolving any conflict in the team.
  • Preparation of Test Plan, Test Strategy, Test Reports
  • Review of Test Plan, Test Strategy with onsite
  • Procuring test data needs from all the stake holders
  • Daily test status calls with the testing teams
  • Issue resolution calls during the testing phase
  • Coordination activities between application teams
  • Liaison activities between Business and application teams
  • Daily test status updates to the stake holders
  • Performing QC/Rally activities
  • Taking care of Financing, Billing and Forecasting using CA Clarity tools .
  • Brought a sense of belongingness and accountability in the team which was missing before.
  • Improved customer confidence on the delivery capabilities from offshore leading to improved work pipeline.
  • Activities in business development - showcasing AMEX features to prospective customers.
  • Managed the expectations of multiple stakeholders, from the customers to the resources, without impacting delivery schedules.
  • Without meeting the customers in person, was able to create stable and trusted relationships.
  • Managed efficient coordination with a team spread across multiple locations .
  • Established quality documentation and created organization assets which would become valuable historical data.

Confidential

Project Manager

Responsibilities:

  • Requirement Gathering and Business Analysis
  • Scheduling calls with all the stakeholders in collecting and finalizing the requirements based on the business need.
  • Mapping business requirements and translating these requirements into functional specifications and detailed test plans.
  • Recognizing business implications of data and writing use cases.
  • Understanding the client’s requirements, discussing the same with the technical team, and providing viable solutions as per the client’s needs.
  • Study the AS IS Process
  • Identify Pain Points
  • Ensure all scrum activities are tracked and kept up-to-date and reported on a daily basis.
  • Having experience managing software development projects, preferable managing or performing software development projects using an Agile Scrum approach.
  • Suggest TO-BE Solution
  • Provide clarifications for functional queries
  • Involved in co-coordinating with Development and testing team.
  • Providing technical and functional support to team members.

Confidential

Project Manager

Responsibilities:

  • Requirement Gathering and Business Analysis
  • Scheduling calls with all the stakeholders in collecting and finalizing the requirements based on the business need.
  • Mapping business requirements and translating these requirements into functional specifications and detailed test plans.
  • Recognizing business implications of data and writing use cases.
  • Understanding the client’s requirements, discussing the same with the technical team, and providing viable solutions as per the client’s needs.
  • Study the AS IS Process
  • Identify Pain Points
  • Suggest TO-BE Solution
  • Provide clarifications for functional queries
  • Involved in co-coordinating with Development and testing team.
  • Providing technical and functional support to team members.
  • Managing any issues related to work and escalation if required
  • Resolving any conflict in the team.
  • Preparation of Test Plan, Test Strategy, Test Reports
  • Review of Test Plan, Test Strategy with onsite
  • Procuring test data needs from all the stake holders
  • Daily test status calls with the testing teams
  • Issue resolution calls during the testing phase
  • Managed the expectations of multiple stakeholders, from the customers to the resources, without impacting delivery schedules.
  • Without meeting the customers in person, was able to create stable and trusted relationships.

Confidential

Project Manager

Responsibilities:

  • Core Business Analyst and coordinator and also involved in Project Management activities to some extent .
  • Requirement Gathering and Business Analysis
  • Scheduling calls with all the stakeholders in collecting and finalizing the requirements based on the business need.
  • Mapping business requirements and translating these requirements into functional specifications and detailed test plans.
  • Recognizing business implications of data and writing use cases.
  • Understanding the client’s requirements, discussing the same with the technical team, and providing viable solutions as per the client’s needs.
  • Study the AS IS Process
  • Identify Pain Points
  • Suggest TO-BE Solution
  • Provide clarifications for functional queries
  • Involved in co-coordinating with Development and testing team.
  • Providing technical and functional support to team members.
  • Managing any issues related to work and escalation if required
  • Resolving any conflict in the team.
  • Providing training and guidance to new team member about the process and the project.
  • Brought business - Set up teams at offshore and brought work from onshore to offshore
  • Achieved 24X7 support to Confidential ’s Exceed system through efficient work allocation and shifts. Never missed agreed SLAs in a very demanding work environment

Confidential

Project Manager

Responsibilities:

  • Development and maintenance of code and data on base product.
  • Code merging issues between customised version of product and base version.
  • Database tuning - code optimisation. Analysis of product architecture to solve base problems.

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