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Project Manager Resume

Scottsdale, AZ

SUMMARY:

  • A versatile Project Manager with several years of IT project management experience in various industry verticals.
  • In addition to performing in a PM role, as a result of self - taught web design and development, can adapt to a wide array of software and IT projects in an expedient manner by understanding the business and technical requirements and how to translate them to the team and the business in terms that each understand.
  • Focuses on fostering relationships with the client, development staff and the team in order to assist with leading, effective communication and risk management.

TECHNICAL SKILLS:

  • Project management business analysis
  • SDLC
  • Agile
  • Scrum
  • Kanban leadership communication client relations and account management process improvement perational management workflow applications content management systems accounting information systems training eLearning platforms and eLearning standards compliance eCommerce web design and custom application development. Proficient in multiple Application Lifecycle Management tools including Rally
  • HP Quality Center
  • Jira
  • Clarity and Rational Team Concert. Process modeling with Confidential Blueworks Live.

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

Project Manager

Responsibilities:

  • Responsible for managing software development projects for Confidential Fraud and ID.
  • Worked with product management, sales and support to align product strategy and the development roadmap.
  • Held daily scrum meetings with three different development teams.
  • Coordinated tasks with the IT infrastructure team in order to enable to the delivery of deployments.
  • Monitored daily reporting and assisted the Quality Assurance team with the triage of defects.

Confidential, Phoenix, AZ

Project Consultant

Responsibilities:

  • Assisted with the bid and proposal process with sales and consulting.
  • Performed research, prepared documentation, presentations and staffing plans to assist with the earning of new business.
  • Analyzed and modeled business processes for multiple teams during the engagement planning phase.
  • Assisted the consulting team with the development of the operating and technology models and the final deliverables for the initiation of the project.
  • Responsible for establishing project governance to assist the organization with monitoring and controlling of the various projects.
  • Reported on project status to the executive staff for the client and Confidential .

Confidential, Scottsdale, AZ

Business Systems Analyst

Responsibilities:

  • Worked and communicated with on and off - shore teams for project status and coordination.
  • Built relationships with internal and external stakeholders to help manage risk and communication.
  • Oversaw the maintenance and support of a regulatory application for approving eligibility for various drug programs.
  • Performed in a Scrum Master capacity while holding daily team stand up meeting in an Agile environment as part of a self-directed work team.

Confidential, Scottsdale, AZ

Project Manager

Responsibilities:

  • Assisted with technology infrastructure, product launch, marketing, eCommerce and software development projects.
  • Communicated project status on a regular basis to project team members and stakeholders.
  • Monitored and maintained project documentation including, but not limited to, budget, communication, risk mitigation and staffing.
  • Created project management plans based on stakeholder requirements.
  • Facilitated requirements gathering with stakeholders, developers and business analysts.
  • Performed as member of the centralized Project Management Office for the CISO’s organization.
  • Responsible for the delivery of all Information Security related projects in addition to projects for other areas of the larger organization.

Confidential, Scottsdale, AZ

Software and Technology Project Coordinator

Responsibilities:

  • Provided day-to-day support for client marketing websites and other web properties.
  • Coordinated the development of marketing websites for Confidential ’ clients such as P.F. Chang’s, Intel and Sony.
  • Managed the development of custom video and flash courseware for clients that include The U.S. Navy, The Apollo Group and Massage Envy.
  • Reviewed client deliverables for appropriate sign-off and approval.

Project Manager

Confidential

Responsibilities:

  • Worked with general contractors, electrical engineers, IT, loss prevention and floor managers to coordinate the installation of casino-like security at two Phoenix distribution centers of 1 million or more square feet each.
  • Collected daily status from external contracting teams. Delivered weekly status to Amazon staff, project team and external vendor partners.

Confidential, Phoenix, AZ

Client Services Project Manager

Responsibilities:

  • Responsible facilitating engagement meetings with sales staff, developers and client contacts.
  • Created project plans and walked client contacts through the deliverables for project initiatives.
  • Communicated weekly updates with internal and external project stakeholders.
  • Scheduled regular client status calls to solicit feedback and assess client business needs.

Confidential, Laguna Beach, CA

Account Services Manager

Responsibilities:

  • Facilitated training on newly designed software to both internal and external teams.
  • Created project plans for Kawasaki, Verizon Wireless and Disney client initiatives.
  • Prepared Statements of Work for Internet technology projects. Interacted with Clients’ senior management teams.
  • Assisted clients with beta testing, focus groups, strategy planning and application training.

Confidential, Scottsdale, AZ

Project Manager

Responsibilities:

  • Accountable for project schedule and deliverables associated with eLearning platform projects.
  • Prepared project plans and status updates for delivery to internal and external clients and the Project Management Office.
  • Responsible for the allocation of resources and interaction with outside staffing vendors and their development teams.
  • Coordinated delivery of projects to the Quality Assurance Team and the Network Operations Center. Monitored organization’s budgetary requirements as they related to projects.
  • Assisted with the creation of Standard Operating Procedures for the Project Management Office.

Confidential, Tempe, AZ

Strategic Business Unit Manager, Trainee

Responsibilities:

  • Promoted from Accounting Clerk to Analyst before being entered into training for operational management.
  • Performed in a Subject Matter Expert role for workgroups in Jamaica and India.
  • Functioned as Project Lead for the International Transaction Team, representing North America.
  • Directly supervised a staff of three, and a staff of six indirectly, in Accounts Payable.
  • Responsible for the presentation of key performance indicators to the client and executive management.
  • Performed an integral role in the implementation of a new workflow and document management system.
  • Designed data file reconciliation database that automated job responsibilities.
  • Taught and organized center-wide classes on the disbursement accounting information system.
  • Designed and programmed reporting tool used to report foreign transactions to the United States
  • Department of Commerce that condensed a quarter long process into two weeks.

Confidential, Camp Pendleton, CA

Budget Report Analyst

Responsibilities:

  • Participated in leadership training program
  • Recognized for Division Supply Account of the Quarter as budget analyst for 1st Battalion, 11th Marines.
  • Recognized for achieving 100% equipment readiness for two consecutive months with Combat Service Support Detachment.
  • Monitored over ten million dollars in government vehicle, weapon, and communication equipment assets.

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