Pmo Project Manager Resume
TECHNICAL EXPERIENCE:
- Hands-on” Project Manager for over 12+ years
- Strong and SOLID Software Development Project Management background and experience.
- Abreast and strong experience of AGILE/SCRUM Project Management for software testing, integration and releases.
- Decisive, action-oriented and result-focused professional offering 15+ years of experience within organization from Fortune 50 companies such as TIME-Warner Companies to Fortune 1000 companies such as Motorola. Intel Seagate. Also versed in working with Privately held organizations having integrated Defense Technologies such as Satellite Imaging and Aerial Photography into the GIS environment.
- 12+ years focused on understanding in the areas of application, database and system design.
- Strong understanding ofclient/server, internet and extranet architecture.
- Exceptional abilities in project scope (SOW), budgets, timelines and delivery dates, customer relationships, cost avoidance, risk management,KPI’s, continuous design improvements and conducted status meetings and customer reviews.
- Provide justifications for software tools and continuing education/training for development team.
- Adhere to SDLC methodology as a “best practice” guide throughout project lifecycle and successfully transition from Waterfall to Scrum project/software development.
- Attended and completed formal Project Management Professional (PMP) classes at PMI
- Develops business requirements into a project charter/scope document, and manages the programs or projects and their life cycles through the creation, collection, and maintenance of project documentation in accordance with standards established by the Program Management Office (PMO).
TECHNICAL TOOLS
Database & Design: TERADATA, SQL Server 2008, Oracle 10g, PL/SQL
Software/ Windows Application Development: MS Visual Studio Team Suite 2008 (VB.Net, ASP.Net, C++, C#, Visual J, Visual Source Safe, .Net Framework 2.0, .Net Framework 3.0, .Net Framework 3.5), Adobe Flash, AJAX, Javascript,ClearCase, Visual Basic 3.0 – 6.0, Business Objects XI (Crystal Reports), MS Access 2-7/2008, Crystal Reports 4 – 8, Crystal Info 7, Visual Interdev, FrontPage, SQL, ODBC, DocToHelp, MapInfo, ArcCAD, AutoCad 12, Visual Studio Enterprise 6.0, Seagate Crystal Info. 7., Data Modeling, ETL Procedures, embedded Visual Tools for Pocket PC, Clarify 8, SQL-Navigator 3.x/4.x, TOAD, Genesys and other CTI components.OCR, Imaging, InstallShield, ERwin, Data Modeling Tools, GIS Software, SQL Navigator, Embarcadero Suites, SharePoint ClearCase, Remedy, Clarity, Open Workbench, SimplyOCR, iPhone SDK, Objective C,XCode, Servoy, ModelBaker, Ruby on Rails, RevMobile, RevStudio., LINUX, Open source.
Network Infrastructure & Design: Windows 7, Windows Server 2003, Citrix, Workstation/Server, TCP/IP, WAP AND Wireless Area Network, MAC OS X Snow Leopard.
PROFESSIONAL HISTORY:
AUG. 2011- PRESENT Confidential
PMO Project Manager
The company is an industry leader as a provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals.
- Overseeing multiple on going epics (6-8) for the IRC Initiatives.
- Effectively leads and facilitates all project related meetings and communications with IT Team Members, Business Partners, and Executive Leadership to ensure projects are on target to meet their deadlines.
- Ability to establish and maintain constructive working relationships with all parties related to the projects assigned.
- Proven ability to build cohesive teams with diverse resources.
- Owns delivery according to planned schedule of one or more projects in various stages of life cycle.,
- Leads the team through the project lifecycle according to our project delivery processes. Creates and owns project master schedule ,
- Proactively identifies and researches opportunities, issues and requests and communicates with the team. Has foresight into potential risks and has the ability to execute plan(s) to avoid risks before they occur.
- Ability to strategically and tactfully determine resolutions to issues as they arise without direction. Resolves and/or escalates issues in a timely fashion. Manages risks and mitigations accordingly.
- Effectively communicates relevant project information to superiors.
- Creates and executes timely project work plans with proven ability to effectively manage multiple projects.
- Maintains a high degree of customer/client/sponsor satisfaction while also maintaining necessary project controls.
- Demonstrates consistent leadership and judgment.
- Manage release processes, identify and drive improvements to streamline processes and improve effectiveness
- Manage release schedule and communications with all stakeholders
- Lead cross-functional teams and manage multiple projects with competing priorities simultaneously
- Develop detailed project plans identifying resource requirements, task owners, milestones, dependencies and key risks
- Prioritize team activities and drive resolution of issues across all areas of the SDLC.
- Remove roadblocks/impediments that obstructs the team’s pursuit of its sprints goals and keep processes running smoothly
- Directing the order in which tasks should be completed during the sprint.
- Drive the progress visible to the entire team, to the stakeholders by preparing Spring Burndown Chart.
- Effectively communicate project status to senior management on a regular basis
- Plan and manage post-implementation support to ensure service levels are maintained
- Identify key metrics and lead efforts to improve the quality and efficiency of development, testing, and release management
- Manage a diverse resource off-shore in Bangalore, India
Technologies used:Agile/Scrum Methodology, Informatica, SharePoint 2008/2010, SQL Server 2008, Oracle 10g, Jira, Business Objects, J2EE, Java, Spring, Hibernate, Spring MVC, Web Services, SOA, JavaScript/AJAX, HTML, JQuery, SERENA, Mercury Testing Tools, Oracle Fusion Middleware: Oracle SOA Suite 10g/ 11g, WebLogic messaging, SOAP/ XML, SQL, BPEL, Jboss, Apache, Tomcat, Silk.
OCT. 2010- AUG. 2011 Confidential
PMO Program Manager/Scrum Master
- Manage ongoing project implementation and enhancements for Open Enrollment and other maintenance projects on a $12 million budget.
- Proven success and experience project managing large to medium custom software development projects including all phases of project management.
- Have a working knowledge of HIPAA standards, data conversions, data mapping, data translation, data tables and healthcare standard data file formats such as HL7, 834, etc(
- Proven success and experience writing detailed descriptions and analysis of user needs, business impacts and systems functionality for software development life cycle.
- Work closely with Operations, Engineers, and Infrastructure team to plan and Manage the delivery of application environments consisting of complex IT infrastructure
- Provide project management support of implementation of EHR.
- Demonstrated experience in development, maintenance, and completion of standard project management documents including but not limited to project charters, scope documents, status reporting, project budgets including burn rate, project planning, issue tracking, risk mitigation planning, time tracking, change management, and communication planning.
- Successful in keeping all parties related to the project informed of progress and/or status addressing underlying needs that affect project delivery.
- Participates in interviewing and selection of candidates when additional contract labor is needed for projects.
- Proven ability to supervise and manage individuals as warranted.
- Ability to review the technical design and perform code review with the developers.
- Strong ability to learn new technologies in a short time.
Technologies used:Agile/Scrum Methodology, Informatica, SharePoint 2008, MS Visual Studio Team Suite 2008 (VB.Net, ASP.Net, C++, C#, Visual J, Visual Source Safe, PVCS, Mercator, Instream, Net Framework 3.5), TIDAL, SQL Server 2008, Oracle 10g, IBM Mainframe, Portal, J2EE, BIZTALK, SSIS Packages, SERENA, Mercury Testing Tools.
JAN. 2010- AUG. 2010 Confidential – Van Nuys, CA
Consultant/Project Manager
- Prepare and assess existing network infrastructure.
- Install and configure 1st Phase of the project – Retailer Inventory Software for small business to handle sales, purchasing, inventory management and control.
- Implementation of 2nd Phase: Scheduling Management System - an integrated client and contact management software that allows you to share calendars, schedules and appointments instantaneously.
- Train personnel on how to use software and provide on-going support.
JAN. 2003- NOV. 2009 Confidential – Burbank, CA
Technical Project Manager
- Responsible for the up keep of a Multi-Tier Client/Server Financial Enterprise System,a highly customized solution that brings in $10 Billion dollars revenue to the company running 24/7. This system is heavy on Windows/WEB Services, back-end packages, stored procedures and triggers running on a 4-way Enterprise Oracle database with billions of records on a parallel server feeding SAP and integral part Data Warehouse and Supply Chain Management (SCM) and Vendor Management.
- Fulfilling the role of the ScrumMaster and be the leader of the Agile/Scrum process for Software development.
- Make sure the Agile/Scrum process is implemented effectively and provide coaching and training at the team, department, and company levels to maximize its benefits.
- Mitigate the risks associated with a project by discovering problems and solving them.
- Identify and oversee the redesign of the Applicationthat allows for the automatic generation of Alerts and Notifications for exception error handling– using VS Team Suite 2008 VB .Net.
- Provide technical deployment expertise to both new and existing projects. Work in a fast paced environment, often leading technical meetings, technical deployments, system optimization review and other technical services to other departments.
- Handle multiple projects/tasks and prioritize as needed within time constraints. Develop strategies, tactics and measure key business performance issues across key business partnership with Wal-Mart, BestBuy, Target, Amazon and other Retailers.
- Development of new Point-of-Sales (POS) initiatives, communication of daily procedures, and execution of standards and procedures for improving product tracking and profitability.
- Provide project management support Content Management Systems, Sales and Marketing Projects
- Communicate to senior management the progress of each assigned product in development, including adhering to specifications, schedule, and product testing during a given product’s lifecycle.
- Worked collaboratively with cross functional teams, managing offshore team and business partner departments, stakeholders and sponsors to analyze current business processes to determine improvement needs for the Vendor Managed Retailers for RIM System integrated to disparate systems.
- Act as a bridge between the business user groups, project teams, and managed offshore resources.
- Help identify, create and/or implement process to efficiently manage release of code.
- Participated in the creation of Enterprise Deployment Package for software and product releases.
- Help troubleshoot problems within application or system (not typically on a code level).
- Takes responsibility and ownership for project deliverables using sound PMI Project Management processes and following internal PMO practices and standards.
- Involved in the Analysis and Design of the application, in-depth knowledge of SDLC, interaction with the client, created all the design diagrams using Visio professional.
- Implemented several systems procedure to manage multi-development and infrastructure enhancements.
- Solid technical understanding of all areas of enterprise infrastructure and solutions (LAN/WAN, servers, storage & data center).
- Evaluate, analyze, address and document the technical and organizational impacts of new service and solution deployment and changes to existing infrastructure services.
- Produce, review and maintain service design documentation for infrastructure service offerings (detailed requirements specifications, testing strategy, deployment strategy, migration plans, back-out strategies etc.)
- Responsible for working with ITSOX Compliance& internal audit to identify, document, and resolve or escalate problems with Enterprise Systems/user access to meet and comply with Sarbanes-Oxley (SOX) controls requirements.
- Directed the testing, debugging and implementation to enhanced the security administrative features, controlling authority levels in database transactions and mitigating and minimizing potential safety issues. In compliance with SOX, wrote triggers to monitor all audit trails pertaining to any record modifications.
Technologies used:Agile/Scrum Methodology, Clarity, Open Workbench, Niku, SharePoint 2007, Visual Studio 6 Enterprise/ASP, MS Visual Studio Team Suite 2008 (VB.Net, ASP.Net, C++, C#, Visual J, Visual Source Safe, .Net Framework 2.0, .Net Framework 3.0, .Net Framework 3.5), J2EE, Adobe Flash, ClearCase, Crystal Reports, ERWIN, SQL Server 2005, Access, Business Objects , Oracle 10g, MS Project, Clarity, Remedy, Embarcadero Rapid SQL, PLSQL .
JUNE 1998- DEC. 2002 Confidential – Burbank, CA
Project Lead/Technical Consultant
Was hired to fully evaluate the implementation and deployment of the Retailer Information Management Systems (RIM) for Europe (EMEA), North America, and AsiaPAC. Assistedwith the coordinationof all the deliverables with the development team at UK. This is WHV 1st Global Application.
Spear headed the implementation and the delivery of a global system project to more than 1 locations and languages, within scope, within budget, and within schedule.
- Participated in the high level Analysis and Design, and collaborated with the clients andother departments to finalize all the design diagrams using Visio professional.
- Administered workflow resolution, automating process by effectively routing information to appropriate queues with sufficient flexibility to handle exceptions errors in the application and backend procedures level using VB and Oracle 8 Stored Procedures, Views, Packages.
- On-going analysis of internal sales and POS data to effectively drive business management.
- Developed custom an application for synchronizing POS EDI feeds for multiple test environments during User Acceptance Testing using VB 6.
- Enhanced and implemented solutions for a proprietary Accounts Receivable system using SQL Server 2000, Crystal Reports, and MS Access.
- Redesigned a complex data system (that pull from SQL Server, from Dbase, and MS Access to merge it all together) into a SQL and Access solution that saved two days worth of report generation time each month.
- Assisted in R&D using other technologies available for certain needs. (i.e. Mercury, HighTower) – enhancing test scenarios.
Technologies used:Agile/Scrum Methodology, Clarity, Open Workbench, VStudio 6 Enterprise, VB 6, J2EE,ERWIN, Oracle Developer Suite, Crystal Reports 7.0, Crystal Info 7, Clarify 8, COM/DCOM, ActiveX, DLL, SQL Server 2000, Oracle, MTS, Installshield, Spread 3.0, ADO 2.6, NuMEGA Dev Partner for VB and other development tools.
EDUCATION AND TRAINING:
- Scrum Master Certification
- Project Management Professional (PMP)
- Essentials of CM with Rational ClearCase UCM – Certificate
- Crystal Info. 7 Advance Administrations and Deployment - Certificate
- Oracle Advance Course for Developers – Certificate BS Computer Science