Managing Director Resume
2.00/5 (Submit Your Rating)
Sterling, VA
SUMMARY:
- Offering extensive management and hands - on voice and data communications knowledge. Skilled analytical problem-solver able to quickly learn new technology. Polished communicator, presenter, and trainer with strong client relationship building skills. Demonstrated ability to prioritize and manage multiple projects simultaneously.
- Areas of Expertise:
- Strategic Planning | Product Lifecycle Management | Roadmap Development | Program & Project Management
- Scrum Product Owner | Scrum Product Master | Cross-functional Team Leadership | Staff Supervision
- Process Improvement | Enterprise Software | SaaS | Software Development | Requirements Management
PROFESSIONAL EXPERIENCE:
Confidential,Sterling VA
Managing Director
Responsibilities:- Create life care plans for clients that include innovative solutions.
- Perform comprehensive assessments of clients.
- Determine and present care management objectives and options for clients at home.
- Foster and support treatment plan adoption.
- Provide financial advocacy.
- Perform routinue bill pay.
- Assist in obtaining federal, sate and local entitlements including Medicare and Medicaid.
- Manage operational issues.
- Ensure HIPPA compliance is maintained throughout life organization.
- Conduct hiring and review processes for clients.
- Provide resources and advise staff on best practice when relating to clients and clients’ families.
Confidential,Sterling VA
Senior Product Manager
Responsibilities:- Introduced new product concepts and roadmaps:
- Performed competitive analysis, training, product documentation and collateral, operational procedures, and contract support.
- Prepared business cases for presentation to the investment and capital committees for the potential development of new products and services.
- Completed market analysis for products, which included financial, technical, and competitive opportunities.
- Wrote product requirements and user stories for both existing and new applications that encompassed the needs of all stakeholders.
- Managed the product through the Software Development Lifecycle (SDLC) using both Agile and Waterfall methodologies.
- Collaborated with the Business Process Organization (BPO) to discover how to improve customer service levels while achieving the organization’s financial goals.
- Supported products deployed on AngularJS, Smart Client, Web Services, Linux, Oracle 11G, SFTP, JIRA, Amazon Web Services, Hadoop, Oracle 11G, BPEL, Weblogic, D3, Tomcat, and Spring.
- Boosted revenue for Confidential ’s workflow product from $2.4M to more than $40M.
- Spearheaded system improvement, which resulted in decreased order fallout and backlog to meet SLA objectives.
Confidential,Chantilly, VA
Director, Product Management
Responsibilities:- Initiated product marketing strategies:
- Ensured all internal requirements related to product launch were completed in a timely manner.
- Evaluated, selected, negotiated, and managed vendors for off-net products and services.
- Produced product collateral, product sourcebooks, product descriptions, market research and competitive information, SLAs, requests for proposals (RFPs), and any additional product materials to support field sales.
- Trained the sales team and business partners on product features, benefits, and competitive advantages.
- Created the annual strategic and financial plans and reviewed monthly financial results to monitor success.
- Key contributor on the task force to re-brand the company and its products.
- Defined business requirements for new data billing system and CRM system.
Confidential,Vienna, VA
Pre-Sales Engineer
Responsibilities:- Qualified, designed, configured, and priced products:
- Main product set included MPLS, Frame Relay, Internet, VPN, ATM, X.25, and dedicated voice networks.
- Coordinated with central engineering group to determine product requirements and availability.
- Authored proposal content and design elements and presented proposed solutions and value proposition.
- Managed services associated with customer applications.
