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Sr Project Manager  Resume

Sacramento, CA

SUMMARY:

  • An accomplished and results driven professional with 18 Plus years of progressive experience in IT Infrastructure design, implementing large networks and system architecture for various applications with enterprise security management. Design & develop an understanding of company’s strategic business objectives to ensure that projects are structured to deliver maximum return on investment in the shortest amount of time. Architect and deploy new IT solutions by conducting project and risk planning sessions to ensure a high probability of project success, Manage a team of Line managers, Team leads, IT Executives and Production Support & Remote Monitoring Administrators in both IT operations and Service delivery (Remote Infrastructure Management). Day - to-day management/prioritization of tasks assigned to Systems Administration and Network Operation teams. Vendor Management, Procurement and creating business case, answering RFP /RFI for IT related information.
  • Extensive experience in planning, implementing and managing data center, command center, network operations center, security operations, incident management, and service desk teams across locations
  • Excellent Project Management, Risk Management, Business Continuity Planning and IT Service Management skills
  • Excellent ITIL process knowledge with good interpersonal, communication, leadership and decision making skills
  • Excellent knowledge of ISO27K, IT Governance and Project Management Processes
  • In-depth knowledge and experience in information technology infrastructure planning, capacity analysis, and system implementation
  • Solid skills in Infrastructure Management Service- system administration and network administration in large scale enterprise environment
  • Experience in application system integration and e-business solutions
  • Ability to align team goals to the organizational goals, drive initiatives and implement job requirements
  • Excellent people management skills and ability to work in a high pressure fast paced environment with multiple responsibilities
  • Detail oriented manager with excellent leadership, management, oral/written communication, interpersonal, intuitive, and analysis skills. Thrives in both independent and collaborative work environments

TECHNICAL SKILLS:

Generic: IT Infrastructure Planning, Implementation and Management. Forecasting, budgeting and implementing IT Projects. Enterprise Data Center, NOC, Command Center and IT Security Operations Management. Information Security guidelines, policy and implementations. People Management. Business Continuity planning and Disaster Recovery.

Applications &Technologies: LAN, WAN, SSL-VPN, Messaging, MS-Lync, Exchange Servers, Citrix Xenapp, VDI, Group Policy Management, DHCP, DNS, ADS,SCCM, Cisco-Tandberg Tele presence, Aruba Wireless, Altiris, NetIQ, SCOM, Triton DSS, Qualys guard, HP Arcsight, CiscoMars, Websense, Safeboot encryption, Windows Bitlocker, Solar Winds- Orion NPM, Any Connect and ASA Firewalls, Veritas/Windows backup, Data Protector, Networker, Avamar. X-matters,SQL, Oracle, TFS, Share point, Plan view. MS-office, Project, Visio.

Operating Systems: Microsoft windows(95/98/NT/CE/ME/XP/2000/2003/Vista/7/8/Mobile),Macintosh, Cisco IOS, Unix.

Hardware: Cisco Routers, Switches, ASA, HP ProLiant G5,G6,G7 and G8 series, Dell Power edge series, EMC, IBM, HP Storages.

PROFESSIONAL EXPERIENCE:

Confidential, Sacramento,CA

Sr Project Manager

Responsibilities:
  • Currently handling their enterprise projects as SAS implementation, enterprise Filenet for various business units and Optum teletech transitions
  • ISA Remediation project as per the company info security guidelines.
  • Currently handling their large scale projects on infrastructure and application platforms as SAN switch upgrade, EOL network devices refresh, AVPN conversions and windows server OS migration, Application upgrades, etc.,
  • Working on the datacenter migration activities.
  • Upgrading their Citrix farm and various virtual servers requirements
  • Manage the delivery of new/ replacement infrastructure and environments from request through to operational. This will include ensuring that the project is correctly specified, delivered on time, meet’s business & technical requirements and is within the agreed budget
  • Manage transition and transformation projects on infrastructure space
  • Manages day-to- day client interaction and expectations for multiple or large-scale projects
  • Following their internal process and tracking the project status through the project management tool Planview
  • Establish and maintain effective working relationships with all stakeholders. This will include technical, operational, staff in other departments and divisions, as well as third parties
  • Understand high-level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions
  • Contribute infrastructure projects to the overall portfolio and delivery planning for Technology
  • Responsible for the project administration and the production of project documentation.
  • Monitor and manage the project processes and ensure that any elements which fail in the workflow are remedied
  • Track progress against milestones, deadlines and budget. To Report on these items to key stakeholders and to provide dependency information for their business projects. To anticipate, manage and resolve issues and act as the point of contact for the project
  • Use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks
  • Run in-house projects and take responsibility for their delivery using agile, waterfall and more formal techniques as appropriate

Manager - IT Infrastructure

Confidential

Responsibilities:
  • IT infrastructure design and implementation
  • Managing the Network, Server, workstation and Desktop maintenance team
  • Handle day to day operations includes-Incident/Problem/Change Management process.
  • Budget forecasting, planning and implementation
  • Maintenance of hardware and software using CMDB tool
  • Adherence to the SLA defined includes, response & resolution time and availability of the IT environment
  • Provide monthly status reporting on the SLA Status & availability of environment
  • Maintenance of RUNBOOKS and other KB documents as part of operations
  • Responsible for handling patch management & regular maintenance activities
  • Implement performance fine tuning options post analyses and validation
  • Participate in priority issues and work with the team on providing root cause analysis.
  • Ensure Engagement and Transition Activities are completed on time for existing accounts
  • Participate in steering committee meetings in providing update during MOR(Monthly Operations Review)
  • Automation on provisioning and patching of servers
  • Stakeholder management
  • Budget forecasting, planning and implementation
  • IT System Architecture
  • Strategic IT and business planning
  • Project management methodologies
  • System/software/database life-cycle
  • Contract negotiations and vendor management
  • Cost/time/change management
  • System integration planning and implementation
  • Data center, Command center, service desk management
  • Effective implementation of information security guidelines and principles
  • Enterprise system deployments
  • Active directories and Internet programming Scripts
  • Managing the Cisco routers and Cisco switch
  • Oversee and implement all hardware and software troubleshooting for company’s primary location to maintain constant network uptime and data access
  • Recruit, train, mentor and manage teams
  • Worked extensively in client- server technologies
  • Managed and implemented network installation including Cat6 cabling, Wireless and video conferencing system
  • Analyze the network and software problem and trouble shoot when expert support required
  • Business Governance processes and escalation procedures
  • Developing and executing innovative corporate policies and procedures
  • Build and maintain Visio documentation database of network topology
  • Hands on Openstack for IaaS and PaaS.
  • Been associated with the organization since inception; have been instrumental in growing the organization from a size of 30 employees to 4500
  • Instrumental in growing the competency of the local IT Infrastructure support team
  • Played a key role in migrating the data center operations to India
  • Implemented IT infrastructure projects across business units, across different buildings and across locations.
  • Defined vendor contracting process
  • Instrumental in building up team competencies, setting up performance matrix
  • Implemented projects worth multimillion USD to set up IT infrastructure at Hyderabad & Salem
  • Developed efficient process to handle 0.5 Million USD network refreshment for Bangalore office
  • Devised program to save 0.5 million USD per annum recurring cost on soft links.
  • Substantial savings in IT costs through excellent vendor negotiation skills.

Network Engineer

Confidential

Responsibilities:
  • Had 200 nodes with various servers for their software operations.
  • Configuration of Routers and Switches.
  • Installation and Maintenance of Desktops, Servers and Printers.
  • LAN Maintenance.
  • Troubleshooting Network Problems and performing on going Administrative Tasks.
  • Maintenance of DHCP and Active Directory Servers.
  • Applying Group policy through ADS for the users.

System Administrator

Confidential

Responsibilities:
  • Installation and Maintenance of Desktops, Servers and Printers.
  • LAN Maintenance.
  • Troubleshooting portable computer, server problems and performing on going Administrative Tasks.
  • Maintenance of DHCP and Active Directory Servers.
  • Applying Group policy through ADS for the users.

Systems Engineer

Confidential

Responsibilities:
  • System Assembling and Installing Operating systems.
  • Trouble shooting the OS and applications.
  • Break fix engineer for the clients systems.

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