PROFESSIONAL SUMMARY:

• Oriented Information technology professional with 9 years and 8 Months of work experience in Mainframe Systems, Development, Maintenance, Testing and Documentation.
• Technical skills in COBOL, VSAM, DB2, MQ, Stored procedures, CICS and JCL, ISPF Panel
• Domain Knowledge includes Healthcare and Financial brokerage operations.
• Strong analytical, presentation, quick problem solving and excellent inter - personal communication skills with flexibility to learn new technologies in the IT industry
• Excellent written and verbal communication skills.
• Ability to assume responsibility and work independently and as a pro-active team member.
• As an Application Programmer worked on Production issues, user queries, Maintenance and Enhancement change Requests for Confidential Account in Confidential India Pvt LTD.
• As Senior Member Technical at Confidential , handled major projects from requirements gathering phase till Implementation of the task and adhoc requests.
• As an onsite coordinator, Experience in leading 5-10 Onshore/Offshore Team members across Multiple Projects.
• Experience in On-call Production Support which involves resolving abends in time without missing Service Level Agreements (SLA).
• Expertise in effective communication with leadership on reporting any major issues identified in the system.
• Well experienced in gathering the technical and functional requirements of any project assigned.
• Work with Application, Technical Artifacts, Business Analysts and other project stake holders to estimate, plan and execute programs across multiple phases of a software product/function.
• Identify risks and provide mitigation plan. Escalate Issues on timely manner to project management/business.
• Organize status meetings on Daily and Weekly basis with the client
• Ability to meet deadlines and handle multiple tasks, decisive with strong leadership qualities, flexible in work schedules and possess good communication skills.

TECHNICAL SKILLS:

Programming Languages: Cobol, JCL,CICS, SQL,SAS Basics of REXX, MQ

Database skills: DB2, Stored Procs

Tools: Sort, Ice tool, IDCAMS, VSAM, ChangeManEndevor, SPUFI, QMF, File Manager, SAR, PDX, File Master, FileAid, OPCS, CA7, CA11, JHS

Quality tools: Infoman, Rational Clear Quest, Wincvs

Operating environments: O/S 390, Z/OS, Windows XP

Domain: Health Care and Financial Services

PROFESSIONAL EXPERIENCE:

Confidential, New Jersey

Senior Consultant

Environment: MVS, Z/OS, COBOL, VSAM, JCL, DB2, MQ, Stored Procedures, CICS, CA11, QMF, ENDEVOR, FILE MASTER, FTP, INFO/PDX

Responsibilities:

• Involved in design of major projects; Prepared Project Definition Documents, Functional and technical Specifications for large enhancements.
• Develop and review various mainframe modules developed using COBOL, JCL, DB2 stored procedures and MQ’s.
• Working continuously with product management to get various functional requirements clarified and creating spec for every major task.
• Creating, moving and scheduling numerous production jobs and support the production batch run every day.
• Documenting each and every phase of the SDLC for quality purposes.
• Supporting production batch runs every day and providing various quick fixes for the smooth completion of the batch.
• Auditing the team internally to maintain quality of all deliverables.
• Automated many day-to-day activities using REXX utilities and thus responsible in increasing team productivity and client satisfaction.
• Responsible in assigning tasks to team members, team meetings, scheduling support details and to improve their performance technically
• Responsible for converting new client’s data into the system and retro fitting the data according to the product requirements.

Confidential, New Jersey

Onshore Team lead/Offshore Senior Systems Analyst

Environment: MVS, Z/OS, COBOL, VSAM, JCL, DB2, MQ, Stored Procedures, CICS, CA11, QMF, ENDEVOR, FILE MASTER, FTP, INFO/PDX

Responsibilities:

• Analysis of requirements, development mainframe and Unit testing and move the code to production with varying complexity from medium to high.
• Involved in design of major projects; Prepared Project Definition Documents, Functional and technical Specifications for large enhancements.
• Develop and review various mainframe modules developed using COBOL,JCL, DB2 stored procedures
• Working continuously with product management to get various functional requirements clarified and creating spec for every major task.
• Creating, moving and scheduling numerous production jobs and support the production batch run every day.
• Documenting each and every phase of the SDLC for quality purposes.
• Handled remedy tickets and exhibited full control from Offshore on the delivery of all changes ensuring quality and time-lines.
• Supporting production batch runs every day and providing various quick fixes for the smooth completion of the batch.
• Handling the backend of the online GUI screens.
• Being experienced candidate only next to the team manager, mentored and guided all other team members in all product functional and technical aspects.
• Auditing the team internally to maintain quality of all deliverables.
• Automated many day-to-day activities using REXX utilities and thus responsible in increasing team productivity and client satisfaction.
• Responsible in assigning tasks to team members, team meetings, scheduling support details and to improve their performance technically
• Monitoring day-to-day activities of the offshore team and reviewing all the deliverables.
• Coordinating with clients in getting the requirements clarified.
• Followed Agile methodology for various high profile projects and successfully completed them with zero post-production defects.
• Responsible for converting new client’s data into the system and retro fitting the data according to the product requirements.
• Handling all frontend issues during the market time when clients update their data using the GUI screens.

Confidential, New York

Application Programmer

Environment: MVS, Z/OS, COBOL, VSAM, JCL, DB2, MQ, Stored Procedures, CICS, CA11, QMF, ENDEVOR, FILE MASTER, FTP, INFO/PDX

Responsibilities:

• My work activities include Working on Small, Large and complex Enhancements, Problem analysis, Coding & Unit Testing, Production support, Disaster recovery and some other Account Level activities.
• Development includes various programing languages like COBOL, JCL, DB2 and stored procedures.
• Experienced Defect Prevention Coordinator for the team size of 10 members for around 1.5 years and Responsible for conducting DP meeting, RCA, LAM, CM-Audit and Process review.
• Provided technical and investigative support for functional users, defects, change requests, debugging issues, testing, and adhoc report requirements
• Prepared documents like Job Flow Diagrams, Abend Solving procedure for a few critical jobs (SLA jobs) which will reduce the time of fixing the abend in production.
• Apart from the scheduled tasks mentioned earlier, other types of activities include setting up ‘mentor-mentee’ environment, conducting sessions for system knowledge transfers, attending the calls with clients to discuss the issues in production environment and advise/be advised of the solution for the same.
• And also mentoring new team members about application and guiding them in resolving the requirement.

Confidential, New York

Environment: MVS/ESA, Z/OS, COBOL, VSAM, JCL, DB2, CICS, SAS, CA7, QMF, ENDEVOR, FILE MANAGER, FTP, NDM

Responsibilities:

• Building code, performing unit test cases and results, getting the code reviewed internally as well as externally.
• Performing SIT and/or UAT as applicable and validating all the test cases.
• Raising the PCR’s to get the code deployed to production.
• Using SAS for the first time in the application to create quick reports upon the request from customers.
• Resolved long-lasting issue in the application in very less time after starting work in the application.
• Acted as a SPOC for Disaster Recovery Exercise for all the sub systems of FCRS applications for Confidential account