SUMMARY:

• Experienced Technical Project/ Program Manager with a global vision offering multiple years of experience successfully delivering IT projects in various domains including healthcare, finance and retail
• PMP certified by PMI from July 2013, renewed in July 2016 License #1652931 and CSM by Scrum Alliance from February 2016; MBA in Marketing/ Finance, MS in Computer Science
• Excellent Project Management skills; Managed IT projects end - to-end- analyze project feasibility, initiation planning, execution, monitoring, control and closure in both waterfall, agile as well as hybrid environments; project financials-managed budgets ranging from $500K to $2.5m; ROI, requirements analysis, project deliverables, design, testing and implementation
• Excellent communicator and leader; leverage technical, business and financial acumen to communicate effectively with client executives with business and marketing teams both in person and virtual over WebEx, Scopia and other interfaces; excellent negotiation skills; managing onshore and offshore global teams
• Experienced in establishing PMO procedures as well as working in structured PMO environments to deliver IT projects; working closely with internal and external clients maintaining customer relationships and communicating with technical teams
• Expert in waterfall/ agile/ SCRUM/ ASAP project management methodologies. Managing large teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets

TECHNICAL SKILLS:

Project Management Tools: JIRA, Clarity, MS Project, MS Office, MS Visio, Waterfall, Agile and ASAP methodologies, Rally, SharepointDatabases: SQL Server, MySQL, MS-Access, Informatica, Oracle, ETL & Data Warehousing

Programming Languages: C#.NET, ASP.NET, VB.NET

Scripting Languages: Java Script

Reporting Tools: Crystal Reports, SSRS

Defect Tracking: Test Director 8.x, On Time Defect Tracker, BugBase 2000, BugHost.

Testing Tools: LoadManager, HPALM, HP QC9, Quick Test Pro (QTP), QEngine Performance Tester.

Web development: HTML, CSS, Dreamweaver, MS- Paint, Adobe Photoshop

Web Server: IIS

Web Services: SOAP / RESTful API

PROFESSIONAL EXPERIENCE:

Confidential, Las Colinas, Texas

Sr. IT Project Manager

Responsibilities:

• End-to-end project management- initiation, planning, execution, monitoring and control
• Lead feasibility studies, work with business and architects to analyze feasibility of project
• Define project scope, develop project charter, project plan, conducting project kick-offs, team meetings, ensuring documentation at various stages of project life cycle, implementation plans
• Working closely with Oracle for set up of taleo and reaching out to Oracle group in case of issues and testing failures
• Implement patches suggested to fix vulnerabilities found during penetration testing
• Tracking expenditure and set up CapEx and OpEx budgets in collaboration with other departments
• Defining and analyzing ROI for various project initiatives, maintaining and presenting project metrics, financials, project velocity
• Leading a team of application developers, QA testers, UAT and business to finalize requirements and scope, plan project timeline and budget, lead development efforts, unit testing, test cases- design testing, QA and UAT
• Building of the ecommerce application, designing the UI alongwith the design team and business; updating features and products on the ecommerce site
• Presenting technical details at gate review meetings and ARB meetings
• Working closely with business and C-level to define their reporting needs for generation of reports and invoices
• Conducting daily scrum meetings
• Facilitate backlog grooming sessions, daily scrums, sprint planning and retrospective sessions in agile project
• Managing security requirements to meet the company security compliance standards
• Leading change management team to plan the change management and training schedules
• Reviewing and distribution of training materials to targeted internal audience
• Managing Risk- identifying and logging the risks by maintaining a Risk Register and monitoring it closely
• Develop an effective communication plan to keep all stakeholders well informed of the project updates and for proper involvement of members at all stages
• Develop and maintain RACI chart
• Work with the application teams and security to ensure data integrity and compliance to company policies
• Worked closely with the Sr. Director and VPs to manage and expertly execute the program in alignment with overall IT release strategy.
• Main Point of Contact between business and global teams for the program
• Following the ITIL procedures for ITSM
• Acted as Scrum Master/ Agile Coach
• Procuring resources and services from external vendors and customers- getting quotes, reviews and managing timelines, costs, SLAs and contracts
• Closely monitor for any side tracking from budget or schedule
• Develop executive level dashboards to provide continuous insight into the progress and status of the program and present program status to C-level at monthly steering committee meetings
• Supervision and training of PMs on the program
• Building and maintaining cross-functional and executive-level relationships
• Managing project risks related to delivery of work and the related budgets
• Analyzing and recommending for future decommissioning and archiving of existing i-recruit application

Environment: JIRA, Confluence, HipChat, Documentum, MS Word, MS Excel, Advanced Excel- pivot tables, MS Powerpoint, MS Project, MS Visio, Power BI, Lotus Notes, Informatica, web services, Mainframe, C# .Net, MVC, Sharepoint, Java, RESTful API, Oracle taleo, ITIL, Planview, WebEx, Quality Center, HP QTP, EDI files, MS SQL Server

Confidential, Richardson, Texas

Sr Advisor- Project Management

Responsibilities:

• Leading application development team for migration of data to centralized data warehouse, analyzing and maintaining data integrity
• Setting up of servers and ports for data migration
• Led projects in designing and implementing MVC framework in C#.Net
• Working with business to decide on the correct fields to be included in canned reports
• Working with team to monitor building of schemas for custom report generations
• Lead projects at stages- initiation, planning, development, performance testing, UAT through deployment and warranty
• Monitor and control project schedule, scope, quality and cost.
• Manage cross-functional teams for effective project execution
• Analyzing project budgets and portfolio budget using complex pivot tables
• Resource allocation and forecasting
• Tracking expenditure and set up CapEx and OpEx budgets in collaboration with other departments
• Tracking project actuals against budget
• Writing Project Charter after analyzing Project Request Form provided by business
• Applying project management techniques, tools and methods, including stakeholder and vendor management, risk assessment, communication planning, resource estimating using Clarity and the MS Project and MSOffice suite of products
• Promoting and applying Program Management Office standard project management methodology and employing the PMO recommended tools and templates
• Managing highly complex projects/programs with high levels of risk and/or cost and involving multiple technical platforms and business areas.
• Responsible for developing and tracking project budgets and resources.
• Collaborating with Application Development teams, Business teams, and third party to ensure that the defined project deliverables meet the functional and operational needs of the business.
• Agile/Scrum and waterfall methodologies
• Following ITIL best practices on the projects
• Tracking project deliverables by monitoring and conducting project audits
• Project status reporting to the IT PMO and business leadership
• Executive Status reporting
• Working closely with IT Director and VP to ensure project compliance

Environment: CA Clarity, MS Word, MS Excel, Advanced Excel- pivot tables, MS Powerpoint, MS Project, MS Outlook, MS Lync, Power BI, Informatica, ETL tools, MS Visio, web services, PMO, Sharepoint, EDI, Java, RESTful API, Oracle, C#. Net, ODS, Planview, ITSM Quality Center, HP QTP, MS SQL Server

Confidential, Coppell, Texas

Sr. BI/ IT Project Manager /PMO

Responsibilities:

• Leading multiple projects including Oracle upgrade, data integration and migration, EDW BI, OBIEE, interface with cloud applications, SAP, report migration, application software and infrastructure development projects
• Working closely and reaching out to Oracle group for upgrade to Oracle 12c in case of issues and testing failures
• Implementing patches suggested by Oracle to fix vulnerabilities found during penetration testing in staging and production
• Work closely with team to monitor progress
• Working closely with IT security, solutions architects, business users, project managers, development and test leads, UAT leads and teams for successful project execution
• Setting up of servers and ports for data center migration project
• Key partner in developing PMO procedures to ensure SOX compliance for enterprise wide IT projects
• Ensuring adherence to PMO procedure and documentation requirements; suggesting improvements in the process
• Tracking expenditure and set up CapEx and OpEx budgets in collaboration with other departments
• Monitoring network performance using NetScout during data center migration to ensure there is no hindrance to application networks
• Following ITIL best practices on the projects
• Worked on both Waterfall and Agile frameworks with various groups
• Steering projects through entire SDLC through deployment and warranty
• Managing Risk- logging the risk involved in the SAS project implementation by maintaining a Risk Register and monitoring it closely
• Develop an effective communication plan to keep all stakeholders well informed of the project updates and for proper involvement of members at all stages
• Develop and maintain RACI chart
• Evaluating risks, dependencies and contingency planning, defect resolution
• Extensive use of MS Project, Sharepoint and SAP applications
• Vendor management and resource allocation; onboarding
• Tracking time, resources and budget; forecasting and actuals
• Budget allocation, monitoring, change management, managing team dynamics, coaching new managers, team building

Environment: JIRA, Confluence, HipChat, Clarity, NetScout nGeniusOne, MS Word, MS Powerpoint, MS Excel, Pivot tables, Power BI, MS Visio, MS Project, MS Outlook, MS Lync, MS Visio, web services, Informatica, Cognos, SAP BO, PMO, Sharepoint, Java, SOAP API, ITSM, Planview, Oracle Taleo, ODS, Quality Center, HP QTP, HP Service Manager, MS SQL Server

Confidential, Dallas, Texas

Sr. Technical Project Manager

Responsibilities:

• Managing technology projects in Treasuries and Securities Services- Broker Dealer Technologies
• End-to-end project management- initiation, planning, execution, monitoring and control
• Working across different functional teams and LOBs
• Defining scope, setting milestones, end to end project implementation, Release Plan and release announcements, project tracking; Task assignment and project integration management
• Working on diversified platforms including mainframe, informatica, and BO
• Leading the team in data mapping for centralized report creation, Netezza SQL
• Test Driven Development and Continuous Integration methodologies
• Estimating the Critical Path of the project using Critical Path Methodology (CPM)
• Extensive communication with team and multiple complex stakeholders including operations, law, onboarding - conducting daily project update meetings
• Coordinating business, development, QA teams spread across US, India, UK and China
• Lead efforts for development of canned and ad-hoc reports
• Building prototypes, wireframes, gap analysis and change management
• Interacting with business users, business analysts and architects to ensure proper requirement documentation and sign-offs, organizing SME interviews sessions, JAD sessions
• SDLC/ Agile/ SCRUM framework
• Release planning, release management; budget planning for the financial year, setting project priorities
• Project sizes varying from $50K to $2.5 million
• Working closely with Operations, law and Bookkeeping on the back office Brokerage operations and trading/ Broker Dealer methodologies used
• Analyzing extensive data using MS Excel; Use Cases using MS-Visio; PowerPoint presentations to senior management; Maintaining project documents and projects on centralized Sharepoint site
• Compliance to bank regulations and PMO procedures for projects

Environment: MS Office, MS Outlook, MS Lync, MS Visio, webservices, Informatica, Netezza SQL, SAP BO, Team Foundation Server (TFS), JIRA, Sharepoint, Planview, Java, Oracle RTD, EDI files, Quality Center, Fortran, HP QTP, HP Service Manager, On Time Defect Tracker, MS SQL Server

Confidential, Plano, Texas

Technical Product Manager

Responsibilities:

• Defined project scope, prioritized project requirements, set milestones, identified constraints, assumptions
• Analyzed Reporting and Analytics framework to in corporate advanced features, coordinated with other teams to help analyze and identify their reporting requirements, Acted as a Subject Matter expert
• Worked closely with hospitals and health insurance providers for developing the scope and requirements of the product
• Sales presentations and marketing to end users
• Facilitating Single Sign On by other applications within RCM by ensuring Identity and Access management compliance
• Acted as a bridge between Product Owners and Development team

Environment: MS Office, MS Visio, Java, Oracle, Jaspersoft, webservice, BSS, C#.NET, ASP.NET JavaScript, MS SQL Server, SSRS, HP Service Manager, Sharepoint

Confidential, Dallas, Texas

Sr. IT Project Manager

Responsibilities:

• Defining scope, setting milestones, managing entire SDLC;
• Release Plan and release announcements, project tracking; Task assignment and project integration management
• Working on diversified platforms and leading the team in data mapping for centralized report creation
• Extensive communication with team - conducting daily project update meetings
• Reviewing Business Requirements Documents, System Requirements Documents, supervising BRD walkthrough with Development and Production team and ensuring sign-offs
• Developed the business case with emphasis on NPV, IRR and ROI
• Establishing identity and access management standards as per company compliance policies and ensure they are taken into consideration by other applications/systems within the department
• Writing SQL Queries using joins, unions, etc to retrieve data from complex databases for analysis as well as for the developers to build eenterprise application
• Running commands on mainframe TPF screen to extract data
• Account creation and configuration in mainframe
• Developing test plans, writing Test Cases, RTM, conducting and leading UATs, test tracking

Environment: MS Office, MS Outlook, MS Lync, MS Visio, Java, Mainframe, Oracle, BSS, C#.NET, ASP.NET JavaScript, HTML, DHTML, Rally Software, HP QTP, HP Service Manager, EDI, MS SQL Server, JIRA, SAP, Sharepoint

Confidential, Baton Rouge, Louisiana

Program Manager

Responsibilities:

• Provided IT support activities to the operations in the department of Computer Science in support of B2B, Telecommunication orders
• Developed project plans, Managed cost budget, tracked project expenses, resource allocation
• Managing Risk- logging the risk involved in the SAS project implementation by maintaining a Risk Register and monitoring it closely
• Develop an effective communication plan to keep all stakeholders well informed of the project updates and for proper involvement of members at all stages
• Designed and implemented MVC framework using C#.Net
• Develop and maintain RACI chart
• Facilitated JAD sessions, established as client/vendor liaison throughout plan, analyze and design phase
• Aligned requirement documentation with use of UML for object oriented software development
• Created ensuing use cases, report requirements/templates, scope documents, issue tracking and project plans in an Agile environment
• Lead and managed the project to develop and deploy Data Mining Platform for the company
• Managed the project for development of an SSIS package that both initially and then incrementally populates a data warehouse staging database that has a relational star schema design working closely with the solutions architect; Designed cubes to analyze the data

Environment: SQL Server, SAS, SSIS, SSAS, SSRS, MS Visual Studio,C#.Net, Sharepoint.

Confidential

IT Project Manager

Responsibilities:

• Project plan and implementation;
• Created quantitative and statistical business models by using MS Excel data analysis program, statistical and financial functions. These models include budgeting, customer buying frequency and scheduling

Environment: Office, Visio, Project, C#.NET, ASP.NET, Visual Studio, SQL Server, JS, HTML, DHTML.

Confidential, Baton Rouge, Louisiana

Project Manager

Responsibilities:

• Created process documents, reporting specs and templates, training material and slideshow presentations for Budget Management for the monthly, quarterly and annual budget processes
• Drafted and edited press releases for the START program prepared and designed advertising materials for the print and other media
• Time and cost management for project; risk assessment; issue and change management
• Developed and delivered marketing and sales presentations

Environment: MS Visual Studio, MS Visio, Rational Rose, Photoshop, Flash, End Note, VB.NET, ASP.NET, MS SQL Server, IIS, Sharepoint, On Time Defect Tracker, BugBase 2000, Rally Software, C#.NET, MS Visual Studio, HTML, CSS, Dreamweaver, HP QTP, IIS Web Server.

Confidential

Project Manager

Responsibilities:

• Managed the project, analyzed current work practices, led facilitated sessions and coordinated production of the deliverables; Conducted weekly team meetings and prepared weekly Status Reports
• Analyzed client’s requirements, wrote user stories, BRDs and Functional Requirements Specification Documents
• Change management, reviewed and developed Use Cases and wrote user stories
• Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups
• Defect Tracking and change management; conducted unit and integration testing
• Responsible for planning, staffing and mentoring of new Business Analyst

Environment: MS Office, MS Visio, MS Project, Java, RESTful API, Oracle, Java Script, HP QTP, Rally software, BugRat, BugBase 2000.