SUMMARY:

• An astute and result oriented professional with 8 years of experience in Project Management and Business Analysis.
• Certified SCRUM Master with 7 years of hands on experience implementing Agile SCRUM methodology.
• 7 years of hands on experience in HP Project Management, Application Life Cycle and MS - Project.
• 7 years of hands on experience with Data Management projects (Oracle, Tera Data and Data Modeling (ERWIN).
• 7 years of hands on experience with Reporting Tools (JASPER, COGNOS, Business Objects, and SAP BI).
• 7 years of hands on experience in producing Project Status Reports to the Business.
• 6 years of hands on experience with SQL, Java IBatis, Business Objects, and Cognos.
• 6 years of hands on experience with MS- Excel functions, Macros and VB Scripts.
• 6 years of hands on experience with UML and Visio.
• 6 years of hands on experience in Data Modeling, Data Profiling using ERWIN Modeler
• 5 years of Technical experience with Java, J2EE, HTML applications, Architecture reviews.
• 2 years of hands on experience in delivering mobile applications including IPhone and IPad Apps.
• Expert Research and Analysis skills on various Business domains/operations.
• Ability to recommend innovative business/technical solutions to the existing systems.
• Experience working with Functional, Projectized and Matrix Organizations.
• Thorough knowledge on Lean and Capability Maturity Model.
• Expert people management skills, delivered projects successfully on time.
• Developed eCommerce applications (eStore, Trading Apps, and Web-Dashboards).
• Good team leader and a team member in an environment that may change priorities on a day-to-day basis.

TECHNICAL SKILLS:

Business Modeling Tools: MS Visio, Enterprise Architect, MS Power Point

Requirements Management: HP ALM, Rational Requisite Pro, JIRA, MS- Excel, HP PPM

Change & Defect Management: JIRA, Remedy, HP Quality Center

Programming experience: Java, C, C++, and Visual Basic 6.0

Web application development: ASP, HTML 5.0, JSP, JavaScript, XML

Database languages: T-SQL, PL/SQL, My-Sql

Software: Toad, DB Visualizer, Sybase IQ.

PROFESSIONAL EXPERIENCE:

Confidential

IT Analyst

Responsibilities:

• Worked as a liaison between Cisco IT and Service Owners in understanding Business Requirements and converting them in to scalable/technical requirements. Did POCs required to make sure that the business is in agreement with the available option/s VS custom development.
• Drew strategy of Release plans for product backlogs, created sprint back logs according to the release cycles and estimated hours of work for user stories, reviewed the Burn down chart to target the delivery dates for each sprint, and facilitated daily stand up meetings.
• Documented business requirements and functional requirements for the projects that are to be on boarded.
• Worked towards PLC gate timelines, prepared Concept Commit, Execute Commit, User Experience and Readiness Review Decks.
• Gathered Metadata for the services and worked towards getting an approval from governance teams.
• Worked with cross functional teams to resolve issues and made sure the development has progressed smoothly.
• Managed, guided & mentored offshore development team, assigned tasks to individuals on different areas of the project. Development included custom master pages, web parts, reports, Incoming email/s Workflows etc.
• Created Presentations for Business Sponsors, IT Leadership and Demonstrated the solution.
• Planned, prepared and provided training on the custom solution to the key business users.
• As part of post-production activity, worked with the Operations Team for the Transition of project for Operations Support.

Tools: SCRUM/ Agile, Cisco Cloud Portal, Cisco Process Orchestrator, API’s, JIRA, WebEx Social, MS- Office Suite, MS-Visio, Box, Cognos, CiscoDocs, Remedy and AXSYS.

Confidential, San Francisco, CA

Business Systems Analyst

Responsibilities:

• Gathered requirements from the Subject Matter Experts and analyzed existing systems and process flows, recommended enhancements and implemented strategies to streamline current processes, and maximize performance.
• Worked closely with the DBAs, Developers, End-Users to ensure precise design and functional specifications for reporting needs
• Participated in Design walk-through with Subject Matters Experts to baseline the Business/System Architecture
• Adeptly created, edited, and coordinated extensive communication networks (facilitation of joint application design (JAD) sessions and interviews, written correspondence, project status reports, oral presentations, e-mails, etc).
• Documented source to target mapping, metadata, data dictionaries and data models, also performed data analysis to prepare test data.
• Analyzed the change requests, reviewed the functional specifications and test cases
• Executed functional test cases to verify the functionalities and Performed backend tests to verify data quality.
• Extensively used SQL queries to validate data integrity.
• Used HP Quality Center and HP Project Plan Management for SDLC documentation.
• Analyzed the error logs and identified the bugs.
• Documented the user manual and maintained SDLC artifacts for enhancement requests.

Tools: Agile, MS- Office Suite, SQL, HP Quality Center, HP PPM, ETL, BO SAP, Remedy, and ERWIN.

Confidential, Pittsburgh, PA

Analyst/ Project Manager

Responsibilities:

• Worked on Web Portal, IPhone App, and IPad App of Trading and Billing Applications.
• Travelled to client locations to gather business requirements.
• Worked on closely with Data Warehouse team to gather data requirements, performed data analysis using Sybase IQ and DB Visualizer.
• Acted as Project Manager to document project plan and SDLC phases and deliverables.
• Wrote complex SQL queries for converting business logic into technical solutions, assisted developers to develop SQL Maps (Ibatis/Java programming).
• Performed DR and Business Continuity testing.
• Designed UI design/Mock-ups for IPhone and IPAD Apps.
• Collaborated with teams (operations & Shared Services) to gather information and to resolve the challenges faced during the project execution.
• Acted as single point of contact for all business related concerns.
• Extensively used Business Objects to generate ad-hoc reports and coordinated in building the universe.
• Performed QA testing and ran the results in the Quality Center and also assisted tester in the testing approach.
• Solely responsible in creating knowledge base on the entire project using the tool named Right Answers.
• Documented System Manuals and other Business related Presentations.
• Conducted and coordinated with SEPG auditors to perform the PQA audits for all the projects within the team.
• Managed weekly releases and produced the deliverables on time to the Business.

Tools: Agile, SCRUM, Sybase IQ, DB Visualizer, JIRA, Ibatis, Java, Balsamic, MS- Visio, MS-Office Suite, SharePoint, HP ALM, Business Objects Webi.

Confidential, New York, NY

Project Coordinator

Responsibilities:

• Acted as Liaison between Business Users (Investment Management) and Technical staff.
• Worked closely with Database team and operations team to gather data/UI requirements.
• Worked extensively on Instruments and the Pricing of the Instruments, Credit Support Annex and Reference data for each of the Instruments.
• Interacted with fixed income business heads to finalize the Business Requirements.
• Worked with Business SME’s and Operations Team to understand and analyze the Legacy Collateral Management System.
• Performed Data Analysis on Excel and Ran Pivots to present Business Users.
• Documented Power Points to walk- through pain points and recommended the advanced capabilities for the future state system (MS-Excel, MS-PowerPoint).
• Documented Business requirements Document (BRD) and conducted meetings with the interested parties to finalize and signoff every requirement (MS-Word).
• Coordinated with technical team to document Functional Specifications (securities Mapping Specs) and reviewed with interested parties to head on with the Construction (MS-Word).
• Presented Project timelines for Construction and Delivery. (MS-Project).
• Developed Testing Strategy, Test Cases as a source for Test Scripts in Quality Center and defect tracking.

Tools: Agile, MS-Office Suite, Java, SQL, Quality Center, MS- Project, JIRA, and Remedy

Confidential, Atlanta, GA

Project Coordinator

Responsibilities:

• Worked on MMIS (Medicare and Medicaid Applications), Pharmacy Benefits and Third Party Liability reporting.
• Performed Gap analysis to gain a clear understanding of the business data for Enterprise reporting .
• Facilitated meetings with Business users to communicate requirements and get the sign-off.
• Identified possible Use-Cases from requirements and created Use-Case specifications.
• Developed detailed system design documents (DSD) for, Business Objects 6.0, COGNOS 8.0
• Used MS-Visio to develop business process model, work flow diagrams to analyze the process of MMIS (Insurance Claims system).
• Acted as Point of Contact for Ad-hoc reporting.
• Prepared Project Progress Reports and Status Reports and submitted to management on an ongoing basis.
• Performed manual testing of the MMIS apps and the reports.
• Followed the HIPPA rules and regulations that are required by the state law.
• Created Requirement Analysis Documents (RAD’s) and Detailed Design Documents DSD’s for COGNOS and JASPER reports.

Tools: RUP, Business Objects, Cognos, MS-Office Suite, Dot Net, MS- Visio, MS- Project Plan, JIRA and Remedy.

Confidential, Erie, PA

Analyst

Responsibilities:

• Analyzed and documented the Business Requirements used MS Excel for the requirement tracking and analyzing.
• Worked according to the activities/roles laid down in each phase of software development life cycle created using Rational Unified Process (RUP).
• Created Use Cases, Use Case Diagrams, Sequence Diagrams and Collaboration Diagrams to demonstrate software architecture and interaction of system components before prototyping.
• Prepared and analyzed TO BE workflow scenarios and performed Gap Analysis designed new process flows and documented the business process and various business scenarios and activities of the business.
• Planning and executing User Acceptance Testing also validated Artifacts.
• Validated Data quality, Query Results and Reports

Tools: Agile, MS-Office Suite, Java, SQL, Quality Center, MS- Project, JIRA, and Remedy