SUMMARY:

• A result oriented professional with cross functional experience in: Requirement Analysis, Functional Specifications, Designing and Prototyping, Scheduling and Estimation, Project Management, Client Communication, Domain Competency Building, Quality Assurance, P&C Insurance Products, Data Analytics Business Analysis, Production Support, Presales, Test Management.
• Insurance Subject Matter expert with 20 plus years’ experience in P & C Insurance and Project Management Professional.
• Certified P & C Insurance Professional and PMP certified, committed towards ensuring optimal quality standards and adding innovation along with value to existing processes.
• Recognized proficiency in business process mapping, project management, requirement study, Testing Process converting the processing of legacy system into state of art database systems for Property and Causality Insurance, Medicaid Applications.
• Possessed Experience in software development life cycle, enterprise system design and technical support for client - server architecture based systems. System Integrated applications, Workflow and User Management.
• Had a distinction of gaining expertise in standard analysis techniques for creating various models of application.
• Gained opportunity of conducting end-user training sessions and providing support to the production team on new products launched for exercising full use of application. Handled Testing Projects for P& C Insurance applications and experience in preparing Test Strategy, Test Plan and overall Project Management
• Experience in System Integrated Applications (BPEL, Documentum, HRMS, Finance, IAM and Insurance Product),A creative thinker & fast learner who thrives on evolving solutions for varied organisational processes with extensive exposure towards Policy Administration, Claims for LTH, Motor, Health Insurance, Misc., Engineering and Marine Insurance.
• A Skilful subject matter expert with hands on experience in establishing the process through Version Control Software.
• Possesses strong Application Development experience using Oracle 10g/9i/8i Database, Forms 10g/9i/6i, Reports 10g/9i/6i, conversion of Legacy System Data using SQL Loader, Export/Import utilities and PL/SQL.
• A team player with strong communication, analytical, logical and problem-solving skills.

TECHNICAL SKILLS:

Insurance Products: iFoundry, eBao Tech, Knowledge on Guidewire Policy and Claims Centre

App Tools: Oracle 10g Developer Suite (Forms Developer, Reports Developer Oracle 10g AS, Forms 10g/9i/6i/5.0/4.5, Reports 10g/9i/6i/5.0/3.0, MS Visio 2003, Documentum

RDBMS: Oracle Enterprise Manager (OEM) 10g/9.x/2.0.x, SQL Net 8, SQL * Loader 8.0, SQL Trace, TKPROF, Developer/2000 (Forms10g/9i/61/5.0/4.5, Reports 10g/9i/61/5.0/2.5), 10g/9i/61/5.0/2.5), Erwin 4.0 and Toad

Languages: C, UNIX Shell Scripting, SQL, PL/SQL 8.1/8.0/2.3.4 mod PL/SQL, Java Script, PERL and Scripting, PEGA

Databases: Oracle 10g/9i/ 9.2.0.1.0/8 i/8.x, 7.x, MS Access 2000/ 97/7.0.

Version Control Tools: PVCS, SCM (Software Configuration manager) for Version Control Purpose and CVS

PROFESSIONAL EXPERIENCE:

Confidential, Sacramento, CA

Project Manager

Responsibilities:

• Understand quality criteria for all product deliverables and identify validation requirements and implement them to quality assurance standards.
• To identify and work on issues identified by Business and other users, resolve them or assign them to relevant stakeholders for timely closure.
• Help translate the user needs, define the business & system requirements and specifications in an agile environment.
• Strong in IT Project Management and well versed in Identity Access Management (IAM).
• Good experience in IAM system Implementation and also good in IAM solutions like (site minder) and Identity Minder.
• Closely worked with the Data migration team in migration of the legacy data, followed by thorough testing and data validation.
• Project management & process improvement. Experience in handling workflow and user management applications
• Create & maintain requirements documentation such as Business Requirement Documents (BRD), User Stories, Business Process flows, Use Cases, Screen Prototypes and Requirements Traceability Matrix (RTM).
• Provide functional guidance and support during Development, System Testing, User Acceptance Testing

Environment: Microsoft Visual Studio 2010 using Visual C#, WCF, XML, SQL Server 2008.

Confidential, New York City, NY

Delivery Manger / Project Manager

Responsibilities:

• Conceptualizing project execution plans after discussion with clients, gathering requirement and preparing Functional Requirement and Specifications and System Requirement Specifications.
• Worked on timely deliverables for different applications in a single system like Document Management, Product Configuration and Workflow system.
• Strong in IT Project Management and well versed in Identity Access Management (IAM).
• Good experience in IAM system Implementation and also good in IAM solutions like (site minder) and Identity Minder.
• Documenting the product's vision & projects’ scope and maintaining coordination with stakeholders, user classes and leaders to ensure comprehensive requirements capture.
• Authoring requirements specifications according to standard templates & tools, using natural language simply, clearly, unambiguously, and concisely.
• Worked as Delivery Manager and responsible for timely delivery of the projects
• Co-ordinated with Onsite and Offshore teams on day to day basis.

Environment: PEGA, Oracle 10 g, J2EE, UNIX.

Confidential

Domain Manager for P & C Insurance for APAC Division Insurance Clients

Responsibilities:

• Worked as Domain Manager for Health, Motor and Life Insurance Products in Policy Administration and Claims and document management for Policies and Claims.
• Mapping business requirements for process enhancements and translating them into functional specifications.
• Working with technical staff to create, interpret, and implement business requirements into technical specifications.
• Strong in IT Project Management and well versed in Identity Access Management (IAM).
• Good experience in IAM system Implementation and also good in IAM solutions like (site minder) and Identity Minder.
• Analysing customer requirements and developing strategic plans for business growth for client as well as liaising with the clients to sustain the business relationships with the clients.
• Worked on requirements of Integrated Application for Documentum, BPEL, Finance and Reinsurance applications
• Working with Data Warehouse Business Intelligence Team from Domain side in Advanced Analytics and Business Intelligence Projects.
• Conducted System Study of Legacy Insurance Application for Union Assurance Sri Lanka

Environment: Product: i Foundry, Customization and Configuration depending on business needs. Oracle 10 g, J2EE, and UNIX

Confidential

Associate Project Manager

Responsibilities:

• Worked as a Single Point of Contact for General Insurance products requirements gathering for Reinsurance, Group Health Insurance, and KYC& AML.
• It is a System Integrated Application and requirements span across multiple applications like BPEL, MDM, CRM, Documentum and Finance.
• Worked on Key Performance Areas for Insurance Policy and Claims Management.
• Working with EDW team to create, interpret, and implement Data warehouse and Business Intelligence requirements.
• Strong in IT Project Management and well versed in Identity Access Management (IAM).
• Good experience in IAM system Implementation and also good in IAM solutions like (site minder) and Identity Minder.
• Data Analysis for customer requirements and developing strategic plans for business growth for client.
• Worked with Data Warehouse Business Intelligence Team on Data cleansing and profiling from functional perspective.
• Chalking out the Regression, User Acceptance Test and Unit Test Plan for the completion of the project.

Environment: Product: eBao Tech .Customization and Configuration depending on business needs. Oracle 10g, J2EE, UNIX

Confidential, Austin, TX

Lead Consultant

Responsibilities:

• Designing and presenting converged solutions for existing & focused (new) customers.
• Conducting direct customer meeting, discussion, presentations & trainings to end users before complete sign off.
• Worked as Lead Consultant and responsible for Validating and Submission of Data
• Responsible for Migration of the system. Worked right from collecting requirements to deployment of the system
• The projects migration is from older to newer technology and transition of platforms. The project scope will be limited to replicating existing business functionality.
• Strong in IT Project Management and well versed in Identity Access Management (IAM).
• Good experience in IAM system Implementation and also good in IAM solutions like (site minder) and Identity Minder.
• Responsible for collecting requirements from existing systems from Subject Matter Experts, users and existing business logic.
• Preparation of Traceability Matrix, Test Cases, Test Plan and Strategy.

Environment: JDK 1.4.2, Java Mail, Oracle 10g, PERL 5.8, OPCON, SUN OS, SQL, Loader

Confidential, Hartford, CT

Tech Lead for Development of Circle of Service and TPA projects

Responsibilities:

• Responsible for development of reports for metrics to the existing Score Card.
• Part of Development team of enhancements to Total new Integrated Service Plan Module to provide Service Plan Information to the Clients.
• Successfully added metrics in Workmen’s compensation Results for lag time, lost time, network utilization, Network Savings on Network savings.
• Strong in IT Project Management and well versed in Identity Access Management (IAM).
• Good experience in IAM system Implementation and also good in IAM solutions like (site minder) and Identity Minder.
• Responsible for testing the application in Development environment.
• Chalked out the Integrated Service Plan is for Underwriting, Claims and Loss control service items.
• The Score Card changes made in two phases and Integrated Service Plan completed in phase II.
• Responsible for sending Files on monthly basis In Client Specific formats thru Unix Shell Scripts, AWK Scripts, and Perl Scripting Calling Pl/SQL packages and with the help of materialized views

Environment: Mod PL/SQL OC4J BI FORMS Reports 10g, PL/SQL Developer 5.1, SQL*Plus 9.2.0.1.0, SQL*Loader 8.0 EXP/IMP, PL/SQL 8.1, Oracle 9iAS 9.0.2, UNIX Shell Scripts, Perl Scripting, Oracle 9.2.0.4.HP-UNIX, Windows 2000 Professional

Confidential, Boston, MA

Developer Analyst for Department of Correction project

Responsibilities:

• Worked on fixing the Pre-production errors on weekly basis
• Responsible for development of Oracle Forms and Reports for enhancements
• Managed Payroll module testing in Development and UAT.
• Part of Release Management and prepared release notes
• Responsible for Requirements gathering from SMEs
• Worked extensively on development of oracle reports
• Worked on Database changes and Unix scripts

Environment: Oracle 10g with the advanced features like OOPS, Queues, Object views for the Database Development, Developer 2000 (Forms 5.0/10g, Reports 5.0/10g), PL/SQL, Windows 2000, HP UNIX, SCM, Toad).

Confidential

Subject Matter Expert in P & C Insurance

Responsibilities:

• Assisted CMC team in Systems Study, User Requirement analysis, Testing and coding spanning through the entire software life cycle.
• Worked as a Subject Matter Expert for Underwriting and Claims. General insurance business operations include Underwriting of Motor, Fire, Marine, Engineering and Misc. Business. Policy Administration, Claims Processing and Accounting Module maintained at Branch Office, Divisional Office level and Regional Office level depending on limits of indemnity. Reinsurance was handled at Head Office by Reinsurance Department.
• I was Handling Underwriting and claims of all departments.
• Worked in Insurance Operations extensively.
• Part of Underwriting and Risk Inspection.
• Part of Audit team and responsible for national level audit of insurance operations

Environment: Oracle 6, 7, 8 Database Development, Developer 2000 (Forms 4.0/10g, Reports 3.0/10g), PL/SQL and HP UNIX.