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Project Manager Resume

Irving, TX

SUMMARY:

  • Managed multi million dollars IT projects for major Fortune 500 companies with teams consisting of vendors, developers and implementations.
  • Over five years supporting cross functional programs, single point of contact between the business for all IT related issues which included all levels of management and vendor advocate.
  • Developed and facilitated financial tracking and analysis reports for all levels of management .
  • I am an experienced project manager that focus on implementing new strategies that increases the company bottom line.
  • Directed and supervised approximately 50 to 100 IT project team members in strategy and execution of IT infrastructures that expanded throughout the company.IT project management experience overseeing software development and network projects in alignment with organizational goals.
  • I have the ability to track and effectively delivery of networks, development, and disaster recovery systems and processes.

PROFESSIONAL EXPERIENCE:

Confidential, IRVING, TX

Project Manager

Responsibilities:

  • Managed projects related to the mortgage industry (LOS, Retail/Wholesale broker portals)
  • Managed projects using Agile principles
  • Scrum Master to daily scrums (Devs,QA,BA/Product Owner)
  • Rotating on - call schedule for escalations and nightly deployments
  • Managed and setup the production calls and making go/no decisions
  • Ensued that project deliverables are met and a quality product is delivered to the business
  • Vetted out project road blocks and/or constraints
  • Ensured the product owners/BAs have a clear and defined UAT plan
  • Utilized JIRA as the project management tool from a task level
  • Provided project status reports, resource management in Innotas and providing daily CFDs (Computational fluid dynamics)
  • Deploying code updates to AWS environment
  • Spinning up and troubleshooting AWS lab environments
  • Monitoring Bamboo environments
  • Daily Stand-ups, scrubbing the backlog to determine iterations/sprints

Confidential, PLANO, TX

Project Coordinator/Manager

Responsibilities:

  • Compiling aggregated PMO project status reports using Powerpoint and MS Word
  • PMO process improvement (workflows, templates, Waterfall, Agile, PPM Tools)
  • SharePoint administrator for PMO (folder creation, user permissions, document repository)
  • Creating MS Powerpoint presentations for Senior Management
  • Creating reporting using MS Excel (pivot tables, financial reporting)
  • Resource Management (workload)
  • Serving in Project Manager role for application enhancements and releases (eTUMs, API,Oracle)
  • Managing $1 million IT budget
  • Member of Change Control Board
  • Resolving helpdesk tickets for eTUMS application
  • Managing Special Projects as needed
  • Spokesperson for the Women in IT
  • Developing project plans, resource loading and reporting dashboards using Innatos (Project Management Tool-cloud)
  • Monitoring Remedy system

Confidential, dallas, Tx

Project Manager

Responsibilities:

  • Led efforts to streamline invoice reconciliation and ingestion process with Confidential and business client
  • Led process improvement efforts across business units
  • Provided gap analysis to upper management
  • Created Visio process flows to illustrate process movements and gaps
  • Responsible for creating project plans and weekly status reports for upper management
  • Worked with application administrators to automate manual processes

Confidential, RICHARDSON, TX

IT Project Lead (PMO)

Responsibilities:

  • Managed $1 million SW/HW Maintenance renewal budget (forecast, accruals, purchase requisitions
  • Compiled aggregated PMO project status report
  • PMO process improvement (workflows, templates, Waterfall, Agile)
  • Managed HP PPM time tracking and reporting,
  • SharePoint administrator for PMO (folder creation, user permissions, document repository)
  • Conducted training sessions for HP PPM to internal and external resources
  • Set up meetings and scribed meeting minutes

Confidential -DALLAS, TX

Project Manager (PMO)

Responsibilities:

  • Managed day-to-day activities and served as coordination point with third party vendors implementing technology solutions on behalf of Luminant Fossil and Mining
  • Managed timelines, project status, issue escalation and resolution within the business and with third party vendors utilizing MS Project and HP PPM in a Waterfall environment
  • Managed the submittal and approval process for work requests in PPM with third party vendors
  • Developed working relationships within EFH and key third party vendors to effectively manage work requests and escalations
  • Assisted in development of effective proposal requests and contract with third party vendors
  • Reviewed vendor timesheets and invoices for assigned areas
  • Assisted with budget forecast development and monthly oversight of Luminant Fossil's IT spend, including projects, licenses, support, and other areas
  • Assisted in creating and implementing processes for the management of information technology and third party vendors
  • Effectively communicated knowledge and skills on the technologies in use at Luminant Fossil to the business as well as technical parties
  • Managed project requests and approvals by creating workflows in Sharepoint workflow for project team
  • Identified improvement opportunities that drive value to the business
  • Managed small to medium projects as needed($1
  • Participated/Managed special projects for application enhancements as needed (VOIP, Maximo, Cognos Upgrade, BPM/BSM)
  • Developed an understanding of value drivers for Luminant's Gas and Lignite Generation Fleet in order to motivate and achieve innovative value creation strategies.
  • Effectively communicated with technology providers as well as with the business.
  • Conducted Project and Portfolio Management (PPM) training classes with third party vendors and internal business units to ensure understanding of the tool and accuracy of project details

Confidential, FT. WORTH, TX

Project Coordinator

Responsibilities:

  • Managed communications of project goals and directives
  • Set up meetings and facilitated discussions back to the PMO
  • Scribed meeting minutes
  • Member of the Change control
  • Captured all change control data using excel spreadsheets.
  • Maintained project repository on SharePoint site

Confidential,Dallas, TX

Project Coordinator for IT Compliance (PCI)

Responsibilities:

  • Effectively communicated PCI deliverables to various department managers, developers and system administrators
  • Set up timelines for PCI deliverables
  • Communicated with third party PCI auditors on project expectations and timelines
  • Analyzed, remediate and reported application system vulnerabilities with engineers and PMO

Confidential, Irving, TX

Project Coordinator

Responsibilities:

  • Managed communications of project goals, directives and schedules
  • Conducted meetings and facilitated discussions back to the PMO
  • Managed translations of all corporate English documents into 7 different languages
  • Effectively communicated to clients with English as their second language across time zones
  • Mastered custom tool to produce and send templates based on emails to site contacts
  • In 4 months, effectively drove project phases to close before deadline which saved $500,000 of revenue

Confidential, Westlake, TX

Loss Mitigation Project Coordinator for Global Offshore

Responsibilities:

  • Created, tracked and managed project work plans in MS Project and @task to support Program Manager and Engagement Manager
  • Scribed meeting minutes and managed reports for upper management on SharePoint
  • Conducted and scheduled daily meeting for project team with external clients and internal teams
  • Attended meetings with clients ( Confidential, Confidential, Confidential and Confidential )
  • Determined project plans from Statement of Work and created process flows in Visio

Confidential, Plano, TX

Project Manager -Banking/Financial

Responsibilities:

  • Created, tracked and managed project work in MS Project and revised to meet changing needs and requirements in a Waterfall environment
  • Identified resources needed and assigned individual responsibilities in Quickbase and MS Project
  • Managed day to day operational aspects and scope for credit card, bank processing, EDI and any IT related projects
  • Minimized exposure and risks, enforced project standards
  • Developed and managed software development projects with sales team, internal and external clients
  • Created and tracked project schedules, managing dependencies and project slippage
  • Facilitated client meetings with internal and external clients
  • Gathered business requirements
  • Created UAT docs, developed project documents in MS Word and Visio to enhance the project management team
  • Analyzed impacts, in addition while coordinating all tasks and capturing updates and sending out follow up reminders
  • Became Project Manager for major client with 3 months of service
  • Drove EDI project to completion that was stalled for 2 years, which in turn added $1.5 million to revenue
  • Worked directly with VP of Operations and President of company on high profile projects
  • Worked with end users to designing and enhance software applications
  • Member of change control committee
  • Created project workflows with Lead QA

Confidential, Irving, TX

Project Manager

Responsibilities:

  • Managed field technicians during upgrade process
  • Identified and resolved issues within scope of the project
  • Compiled daily reports to upper management
  • Troubleshot technical issues that arose during upgrade
  • Q&A testing in POS lab
  • Managed POS upgrade for Aaron Brothers stores

Confidential, Plano, TX

IT Project Manager/Coordinator

Responsibilities:

  • Supported the adherence to Cadbury IT standards and methods, including software development lifecycle (SDLC) processes and change control requirements.
  • Coordinated and schedule project resources, including securing, inducting, coordinating and rolling-off contract staff in MS Project
  • Monitored reports and maintained project budgets using MS Project and SharePoint
  • Assisted Project Manager monitoring and reporting on activity levels and project progress, risks and issues
  • Managed scope change to ensure time and budget agreed with IT and business
  • Staffed appropriate resources using existing processes

Confidential Frisco, TX

IT Project Coordinator

Responsibilities:

  • Projects-Circuit city POS upgrade and ATT-Hilton Brand wireless
  • Managed resources ensuring that Statement of work was maintained
  • Identified and resolved obstacles within the scope
  • Developed policy and procedures for resources and gathered business requirements from external clients
  • Compiled and completed monthly project financials and financial tracking with Program Manager
  • Reconciled and approved expense reports and travel reports to ensure target project budget
  • Created/wrote project process flows in MS Word and tracked project tasks in MS Project
  • Identified and secured appropriate resources for on-going projects
  • Tracked project status and ran ad-hoc reports through internal web application
  • Provided daily status reports and attended meetings with clients and project team from Excel

Confidential, Irving, TX

Regional IT Project Manager -Automotive

Responsibilities:

  • Administer Disaster Recovery plans and processes.
  • Coordinated and validated IT requests for software/hardware upgrades and system access for 800 users.
  • Analyzed innovative hardware and applications in conjunction with upgrade process.
  • Led test groups for new software/hardware deployment, such as UAT testing, training and communications/updates.
  • Managed installation of IT related equipment with third party vendors including telephony issues, network upgrades etc.
  • Communicated metrics and status reports to the Business and Senior Management using MS Project.
  • Created and maintained project schedules managing dependencies and project slippage in a Waterfall environment
  • Analyzed impacts, in addition while coordinating all tasks and capturing updates and sending out follow-up reminders.
  • Provided best practices to ensure Information System & Services.
  • Created IT Project Coordinator training manual with workflow concepts and deployment procedures in Word and Visio
  • Processed region and field personnel application access requests.
  • Deployment Lead for 200-user move from one Irving based facility to another Irving based facility, handling the change in technology, infrastructure, and environment.
  • Gathered business requirements from various internal business groups and worked on application development.
  • Worked with Operations Manager, HR Manager and Facility Manager with administrative moves.
  • Worked with end user's to design and enhance existing internal applications.
  • Managed and coordinated all infrastructure projects or assigned region.
  • Developed/Implemented web based tracking status with metrics to improve end user setup, which saved $2.5 million to revenue annually.
  • Working with LAN/WAN resource to understand, document network expectation and deliverable

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