SUMMARY:

• Program/Project Management, UI Design, SDLC, Agile Scrum Master,
• Software, Ecommerce, Web Services design, implementation and testing.
• Test tool development C#, Selenium, Automation Framework implementation.
• SQL, Azure, PowerBI, Web Analytics, ETLs, VSO dashboards and KPIs.
• QA management and execution of all domains of testing including GPS, SOX, Accessibility, International, Performance, Offshore coordination and Training.
• Writing Product/Project specifications, Test Plans, Test Cases, Technical Writing.

PROFESSIONAL EXPERIENCE:

Confidential,Redmond, WA

Program Manager, Business Analyst, Scrum Master, Test Lead

Responsibilities:

• Scrum Master and Program Manager for the MicrosoftStore.com Production Engineering team. Working with affiliated MSStore teams to develop engineering workflows, tools and processes to streamline, test and automate Publishing, Quality Assurance and E - Commerce systems. Product design, engaging with partners, developing/delivering trainings and UATs.
• Business Analyst for Ecommerce and web publishing systems. Research production operations, analyze team efficiency, create new agile scenarios and deliverables to make the business run leaner. Measure and report results via SQL, SharePoint, VSO and PowerBI.
• Senior Software Design Engineer in test, responsible for writing/debugging automated tests and development of test tools/systems to automate validation of Ecommerce systems and Content Delivery platform.
• Test Lead for the MicrosoftStore.com website, responsible for leading testers to implement quality assurance planned activities. Reporting on and driving to completion launches, new software development projects and migration of site contents to new platform technology.
• Leading of UATs, Product Rollouts, Offshore and system integration testing. Senior Test Engineer for End to End systems to verify integration with Ecommerce systems.

Confidential,Bellevue, WA

Quality Assurance Manager and Scrum Master

• Test Manager for all corporate projects, including coordinating with offshore testers, writing comprehensive automation suite, Scrum Master, TFS Administrator and finding bugs in the website, middle tier web services and back end SQL database.
• Supervising/training the test team, product testing, running triage for multiple projects and managing outsourced programs. Daily partnering with Executive Staff, Product Managers, Developers, BI staff and Product Owners on design, schedule, budget and resourcing.
• Duties include Scrum Master, defining Milestone/Sprint Entry/Exit requirements, test estimation, test strategy/plan creation, project metrics, driving on-time project completion and running UATs. Transitioning company SDLC from Waterfall to Agile methodologies.
• C#, Cloud and SQL automation test architecture/tools development to test functionality, compliance against specifications, scalability and assurance of 24x7 up time for millions of transactions per day. Design, deployment, testing and monitoring of IT infrastructures.
• BI/ETL testing to validate, transform, audit, publish, archive and assure data redundancy.
• Data quality, completeness of data, conformity, consistency, data logic and business rule based validation to assure referential data integrity. Statistical process modelling.
• Creating reusable test cases and test data specific to business logic/application functionality.
• Executing tests against incremental releases while simulating real world data flow.

Confidential,Redmond, WA

Senior Test Lead, Scrum Master and Senior Software Design Engineer in Test

• Responsible for all Office.com and Office Client Help functionality and overall quality.
• East Asian Test Driver for two full releases of Office: Drove and coordinated testing activities for all East Asian languages across all Office teams. Ran all Geo-Politically Sensitive testing efforts for the Office development team.
• Team Scrum Master for multiple Agile development projects. Co-leader of product development planning/costing efforts. Driving project through detailed project metrics.
• Test design and automation using C#, SharePoint, SQL and other .NET technologies.
• Planning, design and implementation of product designs, feature specs with the integrated design and development team. Writing of Office wide test templates and team training.
• Security, Accessibility, Configuration and Performance testing. Code Coverage analysis, interop and hardware compatibility. Consistently among the top bug finders on my team.
• Customer development team liaison for Office.com, InfoPath and multiple shared Office features. Triage, testing and deployment of hotfixes, QFEs and Service Pack releases.
• Designed, developed and tested a pilot C# based Office Help Download mechanism. Also managed this program which resulted in over one billion customer downloads.
• Developed SDLC training programs and drove implementation within Microsoft.
• Planning, design and implementation of product designs and feature specs with the integrated design and development team.
• On Call Engineer for Office.com and Office365. Member of Office Wide Triage daily triage and schedule for the entire Office development organization.
• A+ interviewer, recruitment and evangelism for Development, Test and PGM positions.