PROFESSIONAL SUMMARY:

• A detailed, result oriented Information Technology professional with around 16 years of IT experience including 10 years of Project Management and 6 years of Program Management experience
• Program Manager specialized in Life Sciences (Pharmaceutical, Bio - Technology and Medical Devices), Health Care, and Banking domains with responsibility to manage large global Enterprise data delivery programs in highly pressurized environment
• Experience in SaaS, PaaS (Product as a Service). Seasoned professional with a consistent record of driving customer and organizational success, enterprise technology solutions, skilled in program/product management
• Unique blend of technology/solution development and execution, business development and managing global teams.
• Good Experience with Informatica products related to above Business areas like Power Center, IDQ, ILM, MDM etc.
• Part of the Project Management Office (PMO) involving collaboration across cross-functional project management and operational improvement teams to ensure timely delivery of large projects
• Rich experience in defining product road maps, go-to market strategies and feature analysis methodologies to ensure product adoption across industry for Product Management team
• Experience in Big Data technologies like Hadoop to provide Analytics capability on unstructured data
• Hands-on experience in designing and implementing global delivery models such as Outsourcing, Managed & Shared services, multi-vendor and client management and Strategic & Operational planning
• Life Science Regulatory Compliance expertise, specialized in GxP, Confidential Regulation, 21 CFR Part 11, Software Development Life Cycle (SDLC) optimization, Standard Operating Procedures (SOP) and Process Improvements.
• Hands-on knowledge of Healthcare & Ambulatory systems like Cerner, Meditech etc.

SKILL:

• DW&BI expert
• Program Management
• Life Sciences, Finance & HealthCare
• Informatica, Teradata, Oracle
• Account & Client Management
• Application Development & Support
• Big data, Hadoop
• Global delivery (UK, APAC & US)
• Informatica MDM

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Provide deep solution domain expertise and project implementation to deliver long-lasting business value
• Trusted Advisor and Subject Matter Expert to several clients on Data Management and efficient Data migration Initiatives
• Manage client relationship & stakeholder management and generate more Business
• Delivered an engagement integrating heterogeneous data sources and migrated from legacy applications using our Data Integration product
• Delivered solutions Guided/Advised customers in establishing enterprise-wide Data Management organizations and roadmaps covering technology, process.
• Developed and managed strategy, business goals and delivered multiple large data management initiatives for several enterprise customers.
• Led multiple process improvement projects for Data Governance for several customers
• Managed and drove Business value assessment program with several customers, where we guide the technology and product evaluation process based on business needs to identify KPIs
• Provide leadership, financial management, quality, and timely delivery of scope to our customers. While exceeding key operational performance targets, with results that include:
• 100% success in meeting Key Success criteria
• Operational efficiency, Increased service sales opportunities, IT agility
• Perfect Confidential scores (5/5) from numerous customers
• Liaise with architects, technical teams, and leadership (both business and IT) across the customer’s organization

Confidential

Senior Manager

Responsibilities:

• Leading enterprise data warehouse programs in Financial, Sales & Marketing, and Clinical business units for large and mid-tier global pharmaceutical & Insurance clients
• Single Point of Contact for the client for the delivery of the entire program
• Carried out contract negotiations & facilitated budget approvals with the clients
• Championed the innovation culture for the accounts managed resulting in millions of savings to client through re-usable components, automations, Six Sigma methodologies etc.
• Influenced tool decisions for clients to suit the client roadmaps & long term strategies
• Topped the Practice in the internal Employee satisfaction surveys

Confidential, NJ

Informatica, Teradata, Microstrategy Project Manager

Responsibilities:

• Provide road map for the EDW Analytics methodology, Data Reconciliation solution design, Source acquisition design process from various source system and Business intelligence solutions.
• Co-ordinate with different key teams across the board like Brand, Business, IT, BI Reporting, MDM, Veeva & Javelin to ensure smooth inflow & outflow of data and enable Analytics
• Manage complete life cycle of the project, right from the requirement gatherings until the Go-Live
• Deploy the PMI methodologies to ensure quality project delivery standards per Project Management Professional (PMP) standards
• Plan the overall release of the reports to different brands along with the clients based on business priority, report complexities and stakeholder acceptance & co-ordinate UAT sign-offs
• Provide update to Program Sponsors and PMO on progress of the project in terms of scope, timeline, resourcing and any challenges. Also, member of in-house PMO organization
• Create and manage project plan
• Conduct requirement workshops with Business Partners to define business requirements
• Conduct workshops with multiple data vendors to finalize data interface requirements

Confidential, NJ

Informatica, Teradata Engagement / Project Manager

Responsibilities:

• Service point of Contact responsible for Engagement and Delivery Management of Enterprise Application/Data Integration (EAI) projects under the Enterprise Information Management (EIM) Shared Services organization
• Managing client relationships and provide operational, tactical & strategic thought leadership across the account to assess the business requirements aligning them with business needs and leading teams to provide engagement agreements to clients with high level architectures and cost estimates
• Contract negotiations, Account Planning & facilitation of budget approvals with the clients
• Lead a strong matrix organization (employees and contractors) across all the delivery and architectural services in EIM
• As part of Business development initiatives, plan & provide governance to execute Proof of Concepts (POC) in niche & newer technologies like Composite (Data Virtualization), Informatica Cloud and Big Data
• Plan towards continuous improvement initiatives like Certifications, Six Sigma & Trainings for the team
• Responsible for delivery of Commercial Data Warehouse through a Managed service model.
• Introduced new “Product Integration” process for specialty product to provide better and faster turnaround due to flux nature of product launches.
• Introduced “Agile methodology” for large complex project resulting phased implementation and better customer satisfaction.
• Develop roadmap for 500K to more than 5 Million Project plans and budget builds the technical team with around 20 to 50 On-Site & Offshore resources and cross functional teams to accomplish project delivery
• Technology Management leading end to end EIM and business application projects in Commercial Pharma, Clinical & Financial data warehouse
• Define change management process and manage change requests

Confidential

Informatica, Teradata, Oracle, Business Objects Project Manager

Responsibilities:

• Understand business objectives and goal
• Work with the technical team to assess AS-IS environment
• Build effort and cost estimates and develop multiple options to align the estimates with client budget
• Identify key risks and mitigation and appropriately allocate reserves in the cost estimates
• Define project implementation plan and schedule
• Work with cross-functional teams to drive proposal response
• Oral presentation
• Write statement of work (SoW) and work with client on Budget approvals
• Conduct interviews and staff the project
• Create and manage resource on-boarding plan
• Create and manage infrastructure setup plan
• Create and manage detail project plan
• Identify stakeholders and create RACI chart
• Define tangible deliverables and define deliverable review process
• Define requirement gathering process and manage scope throughout the project cycle
• Work with testing team to create test strategy and test plan for system integration and user acceptance testing
• Work with client production support team to define production roll out and transition plan
• Responsible for all client communications, conflict resolution, and managing client expectations
• Budgeting, forecasting and taking necessary preventive and corrective actions to keep projects profitable

Confidential

Senior Software Engineer

Responsibilities:

• Technically lead a team of 10 members towards delivery of key product in the Database monitoring space
• Plan half-yearly release timetables and overall roadmap ahead for 2 years
• Interact with the key stakeholders like Product consumers group, Business managers etc. to understand the market expectation from the product & plan key features of future releases
• Provide technical governance to the end-to-end Product life cycle
• Guide the team towards release planning and release grouping
• Represent the Product development group and demonstrate the product capabilities to new clients, there by winning more business. A specific such effort resulted in a $5M win in a year with a top Retain client
• Involve in overall resource planning for each release cycle
• Improve development and testing efficiency by building robust test data generation methodologies and test plans

Technology: Informatica Power Center, Teradata, Oracle

Confidential

Software Engineer

Responsibilities:

• Part of a 20 member team that provides technical support & enhances using Oracle technologies like PL/SQL, Precompilers (Pro*C) & Oracle Call Interface (OCT)
• Key responsibilities included providing technical solutions to incidents, execute minor & major enhancements, write code to execute functional test on new products / releases
• Also, worked as part of Bug Development & Enhancements (BDE) team. Major responsibility is to analyse a reported bug for its behaviour reported and enable appropriate passing to right resolution team

Technology: Oracle-based technologies like PL/SQL, Pro*C & OCI