SUMMARY:

An experienced PM and a Certified Scrum Master with B.Sc. in Computer Science. I’ve taught college level programming for 3 years. I’m seeking a technical career opportunity as a Project/Program Manager that will utilize my technical, communication, leadership, management background and organizational skills, and enable me to make a positive contribution to the organization. I’m a go - getter, team-player, determined, and details-oriented with a can-do attitude person. I’m scheduled to take the PMP exam this year. I’m a permanent resident.

TECHNICAL SKILLS:

Concepts: Agile, Waterfall Project management, SCRUM, Object Oriented Programming, Software Testing, Software Development Lifecycle (SDLC), Quality Assurance

Programming/Scripting Languages: C#, SQL/PL-SQL, XML/JSON, JavaScript, HTML

Tools: /Software: Confidential Project, Smartsheet, Confluence, Trello, Basecamp, Kanban, Kibana, Sharepoint, eCom platforms (Magento, Demandware), APIs, JIRA

Languages: English, Arabic

EXPERIENCE:

Technical Project Manager

Confidential

Responsibilities:

• The US based Project Manager for the company’s Professional Services division
• Oversee the portfolio of projects across product & engineering, and management to launch successful projects
• Act as the main point of contact for the client and the project team until launch
• Created, documented and executed against the project plan
• Chair steering meetings and provide strategic direction to the project team
• Develop a detailed project plan to track progress and manage timeline, scope, resources and budget
• Utilize available tools to track projects’ progress and create tickets for Engineering teams
• Fully comprehend the technical solution flow and provide structure and organization to project work, identifying risks and key decisions and maintaining risk mitigation plans
• Manage overall project timelines, ensuring that critical path decisions are completed with stakeholder buy-in and approval
• Build and run the project’s testsuite to assure quality of deliverables

Technical Integration Project Manager

Confidential

Responsibilities:

• Reporting directly to Chief Product Officer
• Created, documented and executed against on-boarding program for eCommerce B2B clients, including cross-functional timelines, and internal / external project plans
• Manage the E2E integration process for B2B clients and Confidential eCommerce solutions on both Magento and eCommerce platforms
• Test and validate Demandware and Magento systems configurations to ensure successful integration
• Manage IT resources and prioritize tasks depends on urgency and schedule
• Developed and maintained formalized integration reporting structure for key clients
• Managed transition of key client accounts from initial sales conversations to full API integration and product shipment
• Created Standard Operating Procedures through engagement of key stakeholders to manage end to end workflows, including customs and duty cost quotes and cross border trade shipping
• Support IT team and provide technical support to B2B client post-launch
• Partnered with Sales, Product and Supply Chain teams to drive holistic custom solutions for eCommerce B2B clients with unique business models, including auction based checkout systems, and domestic shipping requirements

Engagement Delivery Manager

Confidential

Responsibilities:

• Provide detailed tracking of Tasks and Deliverables associated with assigned engagements
• Manage day to day issues management and resolution
• Coordination of engagement team training activities
• Provide assistance in scoping, documenting and estimating work effort for new opportunities
• Communication and support for engagement team with regard to quality and timeliness of deliverables against contract and client expectations
• Conduct time and expenses tracking for each engagement team member against budgets on a weekly basis
• Participate as team member for assigned areas in support of Managing Director or Director level leadership focus areas

Technical Project Manager

Confidential

Responsibilities:

• Work on envisioning the process structure, and workflow for the new classification tool
• Develop a detailed Specs document for the new entities classification tool
• Attend weekly scrum and update the manager and team with project status
• Lead a team, present the project to the judges, and win the Teams Hackathon
• Draft UX designs and mockups proposals for the development team, insure open communication and follow production progress, using Balsamiq
• Working experience on SharePoint Data Entry
• Assist the SMEs team -Subject Matter Experts- with entities’ labeling and judging

Technical Recruiter

Confidential

Responsibilities:

• Utilizing Agile methodology in recruiting from online resources (Dice, Indeed, LinkedIn).
• Act as main point of contact for candidates and provide support and help to them regarding any queries about the interviewing/recruiting process.
• Participate in a weekly meeting with the hiring managers to discuss updates on candidates, and upcoming roles
• Managing the full cycle of recruiting and the closing process with the candidates, presenting, and negotiating the offers
• Create a status report for the Practice Managers and Managing Director with candidates information, interviews progress, and feedback.
• Attend recruiting/networking events, build relationships with prospect candidates.

Technical Recruiter

Confidential

Responsibilities:

• Utilize my technical background to identify key talents to hire for openings at Confidential .
• Sourcing talents online from different resources.
• Attends the “Requirements Meeting” with the hiring managers, and discuss the qualifications for ideal candidates.
• Coordinate with the hiring managers and candidates for the interview day.
• Working experience with Confidential, Jobvite, and Linkedin Recruiter.

Project Coordinator

Confidential

Responsibilities:

• Working in partnership with the PM to facilitate/organize the community
• Providing logistical support as needed for the project manager.
• Utilizing Confidential project to maintain the schedule and track project progress.
• Analyzing the members’ feedback after each event.
• Actively engage with the members of the committee, offering support and resources
• Prepare for the upcoming events, including the presentations, invitations, and the surveys.
• Meeting regularly, once a week, to decide on the event ideas.
• Participate in the events presentations: Introducing the Network’s Clubs and Programs, the importance of the Diversity in our network.

Confidential

Lecturer

Responsibilities:

• Managing, supervising students’ graduation projects, and tracking progress.
• Taught college level course in the Computer Department using presentation tools.

• Windows Server 2003
• Data Structures and Algorithms
• VB.Net
• Network Fundamentals
• Software Engineering
• Operating System