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Scrum Master Resume

Chicago, IL


  • 7+ years of experience as Scrum Master and Business Analyst in software, Financial, Banking sectors and a profound understanding of Business Process Flows, Case Tools, and Business Analysis.
  • Experienced in working with clients to implement requirements and in providing Team leadership for development support teams comprising company as well as client and third - party contract staff.
  • Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
  • Also held positions that have helped in the development and perfecting of my other skills that I have found to be transferable in my current field of IT.
  • Experience in conducting GAP Analysis, User Acceptance Testing (UAT), SWOT Analysis, Cost Benefit Analysisand ROI Analysis, NPV, conducting feasibility studies, scope.
  • Strong Knowledge of SDLC methodology, project life cycle, and project management.
  • Expertise in analyzing project requirements and document business requirements and functional specifications.
  • Strong Knowledge of Operations Management, Lean Management, Six Sigma and Capability Maturity Models
  • Excellent project management skills and proficient in using MS Project.
  • Expert in using Clarity for project management, MS Office applications (MS Word, MS Excel, MS Access, MSPower Point, MS Project).
  • Team player, comfortable working in fast paced, changing environment and ambiguity.
  • Track and communicate team velocity and sprint/release progress.
  • Utilized Scrum to lead the project teams through the SDLC (Software development life cycle).
  • Achieved Project success through collaborating, facilitating, leading and training/coaching teams and keeping teams focused and deliveringsuccess in rapidly evolving and changing environment.
  • Successfully overcame the challenges of working with an off-shore scrum team.
  • Facilitated creativity and empowerment for the Cross functional development team.


Skills: Project Management, Decision Modelling, Business Forecasting, Project Planning, co-ordination and scheduling, Business Development

Analytic Tools: Tableau, SPSS Modeler, SPSS Statistics, R-Analytics, Power BI, SAP Business Objects

Utilities: MS Visio, Share point, MS office, Remedy, Workday

Project Management Tools: MS Project, CLARITY, WorkLenz, SharePoint, WIKI, EPIC, JIRA, Visual Studio Team System (VSTS)

Development Methodologies: Agile, Kanban, Waterfall

Programming languages: SQL, C#, Python, HTML, CSS, JQuery

Cloud: Amazon web services, Microsoft Azure

Operating Systems: Windows, Mac


Scrum Master

Confidential, Chicago, IL


  • As a scrum master, I adhere to the Scrum framework, including all roles and ceremonies that practice agile methodology.
  • Ensures that sprints are not started until all stories have adequate definition of ready - descriptions, acceptance criteria, and point assignments and other elements as identified by the team.
  • Promotes and educates the development team to understand agile principles.
  • Coordinates and facilitates sprint planningceremony, where teams size stories, and have questions answered by product owners and engineering managers.
  • Assists the product owner and business analyst to create effective Epics, Features, User Stories and Technical Stories.
  • Drive sprint planning through coordination of backlog story ceremony.
  • Generatedreports as needed to understand sprint burn-down.
  • Participates in ‘scrum-of-scrum’ meetings with other scrum masters as needed.
  • Coaches and supports teams in estimation and release planning.
  • Mediates, arbitrates, mitigates, and facilitates impediments with the team members and the organizational hierarchy.
  • Understands cross team dependencies and guides team as needed.
  • Track and manage actual work done by Scrum Development team every sprint against the velocity.
  • Coordinates and facilitates end-of-sprint ceremonies.
  • Helps resolve impediments of progress, coordinating with other teams as needed.

Environment: Agile Scrum, MS Visio, VB Script, Peoplesoft General ledger, Jira, MS Excel.

Scrum Master

Confidential, Franklin lakes, NJ


  • Present and Recommend the Agile - Scrum methodology over the Waterfall for continuous deployment and integration of the code, also recommend the development and testing tools to support the scrum process.
  • Present and Guide the newly formed Scrum team on the best practices to follow in various ScrumCeremonies - in orderSprint planning, sprint backlog, Daily standup, Sprint review and Sprint retrospectives.
  • Enforces time-boxing to ensure that the time invested in the meetings has positive outcomes.
  • Supporting conflict resolution internal and external to the team through focusing on scrum values of openness,honesty and respect.
  • Acknowledged for capacity to tackle challenging issues, recognize system gaps, analyze viable alternatives, andprovide innovative solutions and recommendations that meet the client’s financial goal and implementationtimeframe.
  • Plans the work based on the priority of different projects; identifying the crucial and priority of the project to deliveron time and budget.
  • Works closely with Operations/client and the Client to define, analyze and gather requirements for severaldifferent platforms and Correspondence to assist the business owner by translating these needs into functionalspecifications.
  • Conducted the Impediments meeting to overcome the risks and issues, and provide solutions to mitigate the challenges faced by the team.
  • Generated the Velocity reports and Burn Down graph to show the progress of the team. The report helped the team define the average story points to commit for the future sprints.
  • Managing teams in both SCRUM and Kanbanframeworks.
  • Involved in project planning and project governance through all the phases of SDLC lifecycle.

Environment: SAFe, Kanban, Visual studio Team system, Office 365 Suite, HTML, MS SQL server 2012, workday.

Scrum Master

Confidential, Greenwood Village, Colorado


  • Working with Product Owner on Artifacts Such as Product Backlog, Sprint Backlog, and SprintBurndown.
  • Managed project scope alongwith product owner to ensure delivery was compliant to scope commitment.
  • Worked with business partners to identify and implement multiple and complex technical systems
  • Guides the teams operations by facilitating ceremonies and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team.
  • Facilitated internal and external communication promoting end-to-end project leadership and successful transition to Operations
  • Formulated a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitated sprint planning, retrospective and sprint demos
  • Interacting with clients for system study, requirements gathering and analysis.
  • Provide the technical and project management skills in implementing the enhancements and key functionalities to the existing product.
  • Generated the Project level reports and matrices - Velocity Charts to provide the team performance in every sprint, Capacity Planning, Gantt Chart and Work Breakdown Structure.
  • Utilized Scrum to lead the project teams through the SDLC (Software development life cycle).
  • Worked with the Business users and tech lead in gathering their requirements and data transaction information.
  • Expertly promote continuous improvement and help teams increase productivity and foster innovation.
  • Monitor and manage dependencies on other teams and external projects to ensure potential issues are resolved.
  • Assisted development team with making appropriate commitments through story selection, task definition.

Environment: MS Project, SharePoint, Visual Studio, SQL Server 2010, C#, XML, SDLC.

Scrum Master / Technical Business Analyst

Confidential, Richmond, Virginia


  • Corresponded with the stakeholders to understand the scope of the project and identify business rules; gathered and documented the requirements by applying context free questions, surveys and JAD sessions.
  • Created the user requirement specifications and helped convert them to system functionality documents andmanaged them in Rational Requisite-Pro.
  • Provide the technical and project management skills in implementing the enhancements and key functionalities to the existing product.
  • Involved in creating Project plan, Cost Benefit analysis, Product Grooming, Sprint Planning, Retrospective, Sprint Demo and Brainstorming sessions.
  • Generated the Project level reports and matrices - Velocity Charts to provide the team performance in every sprint, Capacity Planning, Gantt Chart and Work Breakdown Structure.
  • Performed documentation and data analysis; mapping, researching and analyzing documents in SPSS, MSAccess and SQL for key information, and produced written analysis.
  • Worked closely with the QA team during the functionality testing and helped in the user acceptance testing.
  • Identified and defined actors, made use cases and grouped them and prepared collaboration diagrams, data flow diagrams, activity diagrams, sequence diagrams, state transition diagrams in MS Visio.
  • Expressed requirements through user stories, use cases, process flow.
  • Performed analysis and presented results using SQL, MS Access, Excel.
  • Maintained a requirement traceability matrix as linked to code in order to keep the clients and all the teams up-to-date with the current progress of the project.

Environment: UML, Agile Scrum, MS Office (Word, Access, Excel, Project, PowerPoint, Visio), SQL Server, SharePoint, JIRA, Test Director, Mind View.

Business Analyst


  • Interviewing the Stakeholders and other end users, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
  • Managed Roadmap & Backlog of Work Port products by participating in scrum meetings, tracking the delivery, validating the requirements and implementing to the end users.
  • Analyze business requirements and segregated them into high level and low level.
  • Use Cases, activity diagrams according to UML methodology thus defining the Data Models.
  • Used pivot table & pivot chart representations, Financial, math and logical functions using MS Excel.
  • Conducted walkthrough of Use Cases to the development team and other team members and resolved their queries.
  • Worked on documenting various reports such as ad-hoc reports, drill-down, drill-through, and parameterized reports.
  • Worked with the Business users and tech lead in gathering their requirements and data transaction information.
  • Regularly conducted SWOT analysis, and provided assessment and identification of key aspects for a sustainablesystem in respect to the competitors, enhanced brand value, and better customer interaction.
  • Project deliverables include creation of Business Requirement Documents, Use Case Documents, Functional Specification Documents, Wire frames, conducting Usability Tests.
  • Manage timelines, deliverables and schedules. Create and update project plans.
  • Participated in various product fairs, summits, exhibition, product demos and gather the product requirements and needs.
  • Used Rational ClearCase to maintain different versions of the system documentation with description about all versions.
  • Supported cross-team coordination.
  • Supported the team in deploying tested code every two weeks for a high-volume customer service application.
  • Created business process flow diagrams and charts using MS-Visio.

Environment: Quality Center, SQL, UML, MS (Project, Word, Excel, PowerPoint, Visio, SharePoint), Rally, Agile.

Business Analyst



  • Involved in project management, developing project plans, setting project schedules and milestones, scheduling tasks and activities using MS Project.
  • Played a key role in the planning User Accepted Testing and implementation of system enhancements and conversions.
  • Created product documentation, including online help, printed user manual, and training materials.
  • Prepared miscellaneous documents and databases for internal use, client bulletins, and other purposes, summarizing and/or interpreting industry markets, competitor activities, regulations, enforcement practices, and standards.
  • Created initial technical specification documents for each functionality to develop.
  • Developed many user interface web pages for client (Gemini Communications).
  • Developed many database tables using MySQL.
  • Responsible for migrating huge data into their database using batch files.
  • Experience in setting team development environments with GITHUB and Virtual Box.
  • Demonstrated ability to adapt to new software applications and products.
  • Been part of the technical support team for web optimization using PPC.
  • Maintained websites by updating content and modifying modules.
  • Performed Debugging web application issues using Wireshark.

Environment: SQL Server, HTML, Windows, VB Script, MS Access.

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