SUMMARY:

• Enterprise Agile Coach with multiple years of Agile Transformation experience
• 5+ years working in Agile delivery teams leveraging Scaled Agile Framework (SAFe)
• 10 years Agile/Scrum/XP, DevOps - Continuous Integration, Continuous Testing, Continuous Delivery
• 20 + years Senior Program/Project Management experience in Information Technology (IT) industry managing -functional teams, technical teams, partner/vendor relationships, budgets ranging from $5MM - $20MM
• 15 years vendor management, contract negotiations, directing and managing large-scale IT business and technology transformation program initiatives for large corporations.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA/New York, NY

Agile Coach

• Establish and maintain a good working relationship with Executive leadership and provide program level reporting.
• Create customized Agile training material and provide workshop training to Executives, Stakeholders, Business Managers, and IT resources (Development, QA, and Operations).
• Coach and facilitate the Executive team in preparing a transformation backlog to act upon for changing the way the organization works.
• Coach Agile teams in transforming from SDLC to DevOps CI/CD within the context of the Agile frameworks -specifically using Scrum, Kanban, and TDD.
• Facilitate and provide coaching in Agile/Lean methods/process, best practices, scaling, and continuous improvement for an eight-week pilot for implementing Confidential banking using the Kony platform.

Confidential, Columbus,GA

Agile Coach /Sr. Project Manager -Enterprise Agility Office

• Worked with my coaching peers to help define how SAFe/ Confidential Agile Framework (AAF) and methods (Inception, Elaboration, Construction, and Deployment) would be used across the various data transformation project work streams and remained active in evangelizing Agile to non-engineering areas of the company.
• Coached key roles in the organization to be self-sufficient in day to day operations and practices by providing knowledge and expertise around Scaled Agile and Lean Agile processes (AAF).
• Facilitated/participated in Community of Practice and Continuous Improvement meetings, as well as worked with individuals to provide a focused mentoring opportunity via recurring 1-on-1 meetings.
• Actively coached/trained the business and Scrum teams to ensure they followed Confidential Agile Framework modeling first sprint ceremonies.
• Sr. Project Manager and Scrum Master for the MDM project to improve data quality and provide a 360 view of the customers. The primary value added to the business once the master records were made available via MDM and Enterprise Data Platform (Data Lake: Cloudera-Hadoop and QlikView):
• Enabled single view of customers and accounts for marketing, sales & service.
• Enabled identification of customers and accounts shared across Confidential companies.
• Supported retention, Confidential service and fraud retention strategies.
• Met with PO’s, SM’s and Scrum teams to ensure they understood how to approach their roles as they evolved into a new way of working to master key domains to deliver capabilities to the business for Producer, Broker, Broker Hierarchy, Accounts, Named Insured, and House-holding.
• Met with EDGO to ensure they understood how data stewards need to perform reporting of manual merge tasks.
• Worked with the EDGO and Product Owners and Release Train Engineers on -roadmap/strategic planning sessions to identify, list and prioritize intake/product backlog items (epics, capabilities and features), estimations, and releases train planning.
• Worked with Product Owners and business teams on moving items from the intake backlog onto the product backlog, developing/writing user stories and acceptance criteria’s, and prioritizing and refining backlog items. Also work with Scrum teams to push user stories to the sprint backlog for planning, and with Kanban teams to pull user stories into que based on teams’ actual capacity.
• Managed Day-to-Day MDM activities (Scrum standups/ceremonies, development, MDM/Hadoop integration, testing, demos, and elevations) and issue resolution/risk mitigation related to IDQ, PwC, MDM Hub, IDD, and ActiveVos.
• Managed budget, forecasting, actuals and status reporting using Clarity, and provided bi-weekly Data-readout status updates to executive leadership.

Confidential, Atlanta,GA

EIT Sr. Agile Project Manager / Scrum Master

• Lead Agile transformation efforts for T- Confidential ’s DevOps Continuous Integration and Continuous Testing program using -Scrum, Kanban, DevOps, SAFe, and Lean principles.
• Provide Agile coaching to the teams and assist them with adopting to Confidential Un-Carrier Delivery process, and in utilizing the Rally tool for managing Agile projects.
• Trained multiple teams in feature and story writing, backlog prioritization and refinement, release planning (Program Increment), iteration/sprint planning, metrics (at all levels), story distribution practices including estimation, agile ceremonies (Scaled agile - at all levels).
• Simultaneously manage multiple integration projects (QVXP, TIBCO, OMNI, APIGEE, and PCC) adhering to T- Confidential ’s UnCarrier Delivery (UCD) model for continuous delivery.
• Uber Scrum of Scrums (SoS) Master for the Continuous Integration and Continuous Testing work streams specifically focused on automating Builds, Configuration, Testing, and Deployment for QVXP, TIBCO, OMNI, APIGEE, and PCC applications.
• Delivery Management -Apigee ($10.58MM), QAT Refresh ($2MM), Capacity for Growth ($1.5MM): Member of the EIT PMO Product Lifecycle Management/Automation team tasked with the company’s global digital transformation initiative (business, process, and technology) delivering products & software through a DevOps -Continuous Delivery process; Parallel Work Streams, Quality Acceleration, Continuous Integration, Continuous Testing.
• Enable and manage the processes for analysis, selection and development of new & enhanced product and services, and product retirement (in support of Marketing and Sales).
• Served as Business Analyst across five integration projects to gather functional/technical requirements and write system user stories for automating the integration and test environment for continuous release and deployment within the DevOps Continuous Delivery framework. (Tools: Rally, IntelliJ, Eclipse, AccuRev SCM, Stash, git, Artifactory Artifact Repository, CA RA -Release Management, HP ALM).
• Manage Program budgets for EDW & BI projects, Capacity for Growth, and Apigee Edge API Management platform in support of key Universe 2.0 deliverables.
• Customer Analytics: Provide program oversight, project management, and mitigate blockers related to new application development leveraging SAP BW and SAP Hanna.
• Provide issue and risk management for all programs: DevOps Maturity Model, Continuous Delivery, Test Automation, and Capability Matrix.
• Utilize CA Clarity for resource management, financial management (forecasts, actuals, accruals, and cost plan), reporting, and time tracking.
• Provide executive dashboard reporting on budget, milestones, and blockers with mitigation action to Path-To-Green (PTG).

Confidential, Atlanta, GA

Agile Coach and Project Manager

• Provided Agile coaching and consultation within the Scaled Agile framework (portfolio, program, and team) to key roles in the organization.
• Facilitated Program and Portfolio management and Release Planning within the context of Scrum, SAFe, and Continuous Delivery, as well as communicated estimations, and provided internal project updates.
• SCM-Logistics ($2MM): Provided Agile consultation and coaching to the end client, working with the Agile team to: understand client requirements and prioritize them with cross-functional teams; schedule and facilitate cross-functional activities for a large software development project.
• Led engineering teams through: proof of concept, sprints, and managing the sprint process; coordinating dependencies and mitigating roadblocks; performing acceptance testing and tracking and escalating blocking issues and bugs; demos to client.

Confidential, Atlanta,GA

Sr. Project Manager/Solution Architect

• SCM -Strategic initiative project ($30MM): Confidential Co. is replacing the legacy CDB environment and offering another solution for Sales Orders entry, inquiry, and reporting. The goals for the Summit and Sierra projects are to provide reporting for Sterling, and replacing the function of CDB with a new dealer services, MyOMS, .Net web application as it relates to Sales Orders.
• Managed all aspects of the Summit and Sierra EDW/Big Data projects and respective work streams from original concept through development and implementation.
• Managed all resources; BAs, .NET and SOA development teams, and QA and Infrastructure teams across the Summit and Sierra projects.
• Assimilated business requirements and drove the functional and technical requirements of big data solution architecture for decoupling the CDB legacy application.
• Provided an effective framework within which the business could make decisions about how it uses/implements big data architecture technology.
• Assisted in the assessment of the existing data architecture environment to provide insights into the transition activities needed to strategically implement big data architecture principles, framework, and analytic capabilities in support of the business goals and priorities.
• Led discussions and facilitated planning sessions for the integration of the existing security framework and appropriate controls for big data security.
• Created a guide to establish evaluation criteria, and exerted an influence on the selection of products/product architectures, and components used for EDW/Big Data.
• Evaluated BI solution alternatives and conducted POC for DataStage, Pentaho, Talend, SSRS, NoSQL Dbs (MongoDB, Cassandra) in order to make final selection based on best fit and ease of integration, cost - licensing, maintenance, adaption, and training.
• Architected Big Data “MongoDB” High Availability (HA) solution across multiple datacenters.
• Created detailed Visio data flow diagrams, security diagrams, integration diagrams, platform diagrams, and overall enterprise diagram of the complete Big Data solution.
• Provided agile coaching within the team to implement Agile processes including Scrum, XP, and Kanban frameworks.
• Assisted the Agile coach on the SCM program initiative in implementing SAFe for improved alignment, collaboration and delivery across several Agile teams.
• Prioritized product deliverables (features) and developed detail Agile project/release plans, schedules, project estimates, and resource plans.
• Drove Scrum, XP, and Kanban project activities (standups, design, acceptance criteria, development, test case design and execution, refactoring, CI) against plans, and developed and manage project status documentation and communications.
• Continuously assessed project risk factors and recommend appropriate courses of action to mitigate.
• Provided internal MongoDB training to Business Analysts and developers.
• Assisted developers with writing Json queries (aggregation pipelines) for the .Net web application.
• The solution architecture consists of High Availability (HA) MongoDB clusters with servers configured for cross site replication. The technology stack consists of Apache Servicemix ESB platform, Apache Camel framework, JMS/JBOSS, SOAP and Restful web services, XML/XSD, JSON, MongoDB HA cluster, Oracle 12c, Datastage, .Net.

Confidential, Atlanta, GA

Agile Coach and Project Manager

• Partnered with agile coaches, key stakeholders and senior leadership in constructing the necessary foundation for transforming from waterfall to Lean Agile and scaling following the SAFe framework.
• Provided Agile transformation and DevOps coaching and mentoring to Leadership, Development, Test, and Ops teams with focus on continuous build and continuous deployment.
• Scrum Master: Acted as the liaison to the Product Owners - assisted in the prioritization and grooming of the product backlogs and sprint planning; conducted ceremonies, and managed new implementation - working on release schedules, and releases with the Release manager.
• Big Data Strategic initiative projects ($6MM): Exalytics Implementation (OBI, Essbase, Hyperion, Times Ten); Hyperion Workforce Planning, Hyperion Strategic Finance.
• ‘Exalytics Engineered Solutions’ implementation: This decommissioning project consolidated 54 servers and 27 Hyperion/OBI applications onto 4 Exalytics servers - the financial benefit was a $290K year operational cost saving.
• Collaborated with vendors (Oracle ACS and CTI) and internal development and technical teams to architect a big data solution, implementing Exalytics and migrating Hyperion and OBI apps and Service ID’s to the new Exalytics Non-Prod, Prod and DR environments at Data Center sites across the country.
• Developed architecture diagrams, Agile project plans, created migration plans (lift and shift), cutover plans, monitored critical path, and created change requests.
• Hyperion Workforce Planning and Strategic Finance: The financial benefits for implementing these two new modules were; $162K year operational cost saving and productivity gain.
• Phase 1: Ability to complete a systematic financial expense for 12 months budget inclusive of by person cost.
• Phase 2: Ability to complete a systematic financial expense budget inclusive of by person with the flexibility to expand budget projection up to 36 months -this is for WrkFrc. Similarly, for BudFcst and EXP (BudFcst and EXP are department level Budget and Forecast) we are expanding the existing application’s capability to support 12 or 24 months rolling Forecast and Budget.
• Resolved project impediments and/or blocking factors which enabled the team to move at a fast pace.
• Communicated project status and issues, researched alternative approaches (contingency and mitigation plans), and provided suggestions/guidance to team members.
• Portfolio management: Reviewed and approved SOW’s (contracts), managed project resources/financial details: capacity, demand, CBA, ROI, budgets - actuals vs. forecasted, cost plans and material vouchers; create quarterly budget and resource utilization forecasts.
• Took own projects and those led by internal customers through IT governance tollgate processes (TG1/initiation to TG5/closure) and provided peer review to project deliverables.
• Utilized Clarity for creating/updating cost plans, time/financial tracking and reporting, and Ariba for order procurement/order management; purchase orders, change orders, invoice and payment, and contract management.

Confidential, Atlanta,GA

Program Manager (Contract)

• Enterprise Data Warehouse (EDW) Projects: Customer Product Data (SLA), ICOMS - Product Workbook, Multi Dwelling Unit (MDU) Reporting, PPM Financial Integration, Customer Premise Equipment (CPE).
• Hybrid project: As Product Owner -worked directly with program sponsors to define each programs’ vision/goals, product roadmap/features, user stories, metrics/KPI’s, and release plans.
• Interfaced with external vendors (Accenture and Cognizant), and technical engineering teams (ETL, MDM, BI, DBA, OBIEE/Essbase, Onsite/Offshore QA) to develop end-to-end Big Data Business Intelligence solutions for internal consumption.
• Provided direct oversight for several assigned Project Managers (Accenture and Cognizant), and was the primary interface to the Enterprise Business Intelligence organization.
• Reviewed and negotiated external vendors’ Statement of Work (SOW) prior to final acceptance.
• Developed, reviewed, and approved plans for completing program and project deliverables, including budgets, scheduling, and coordinating activities of program team members.
• Managed projects budget - actuals vs. forecasted, created quarterly budget and resource utilization forecasts.
• Tracked issues and their resolution throughout the life-cycle of the program, as well as applied best practice approaches toward the management of risk, and risk mitigation.
• Reported Project Health & Status - Scope, Schedule, Budget, Issues, and Risks.
• Facilitated/initiated post-implementation project reviews; documented best practices, and lessons learned for project archives.

Environment: Oracle Technology stack was comprised of Cassandra, OBIEE 10g/11g, Oracle EBS 11g/R12, Oracle database 10g/11g, Times Ten, Exadata X2 and X3, and Exalytics.

Confidential,Atlanta,GA

Sr. Project Manager and Agile Coach

• Focused on constrained capabilities first, taking lessons learned through pilot projects and applying them to other capability teams.
• Worked closely with other Agile Coaches, Portfolio Leads, Product Management, Product Owners, Release Train Engineers, and Scrum Masters to establish lean agile routines and practices.
• Created feature teams to integrate the services delivered from the capability teams.
• Worked closely with Line of Business (LOB) product owners on project scoping, defining deliverables, project planning, release and sprint planning, product backlog refinement and assigning resources to project tasks.
• Coached and mentored the development and QA teams on Continuous integration, use-case driven development, and performance testing.
• Collaborated with technical support staff and business units on project matters, ensuring proper project execution of workflows, critical paths, tracking project milestones, resolving project issues, weekly status reporting, and attending leadership meetings and providing input on KPIs.

Confidential, Charlotte,NC

• Transformed leadership and development team members in the adoption of Agile principles and engineering practices.
• Led and coached the organization in its Agile adoption and promoting delivery of business value.
• Provided one on one training to the Product Owner on how to write user stories, acceptance criteria, and arrange the Product Backlog to maximize value and taught techniques for effective Product Backlog management.
• Coached the practices of Agile frameworks such as Scrum, Kanban, Lean as a hands-on embedded technology member of the team.
• Transformed team structure and cadence.
• Worked with Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Influenced change that increased team performance at a sustainable pace.
• Created transformation roadmaps at the portfolio/program, product, and team levels.
• Produced Vision, Roadmap, Release Planning workshops.

Confidential,Atlanta,GA

Senior IT Project Manager in charge of Agile Coaching

• In my role as project manager I worked on two key Enterprise Agile initiatives; Transformation and Adoption.
• Managed BI technology transformation program for marketing and sales.
• Conducted Organizational assessment; current state evaluation of people, processes, and technology; designed tailored roadmap for Agile evolution.
• Established the Agile practice framework, and considered agile tools needed for the pilot projects.
• Piloted medium complexity applications, reflected and inspected, and then scaled to multiple teams.