SUMMARY:

• An experienced CIO, with a strong and proven track record of successes, building and mentoring technical teams and creating & supporting productive business relationships. I am seeking an opportunity that will provide me with a position where I can continue to mentor and guide talented technical resources, for an organization where they will produce meaningful results and provide value to the all.
• Proven track record of building strong teams that produce results. Thrive in a culture where I have the authority and ability to support and mentor very talented technical teams.
• Have successfully managed, supported, seamlessly coordinated and collaborated with internal organizations and third party partners.
• Built and lead high - performance technical teams to manage, implement and streamline complex IT designs.
• Foster strong teams using relationship building, mentoring, and communication.
• Spearhead project delivery within tight timeframes, using cutting-edge storage, security, and VoIP tools. Core Competencies
• Management: Hands on Manager, Mentor, Teammate to strong Technical Teams. Manage both Application Developers and Infrastructure resources, with goals to help set Corporate Strategic Planning, Organizational Process Improvement, Business Consulting, & overall Staff Utilization.
• Technical Solutions: Cloud Computing and Integration, Virtualization, Organizational Integration and Daily Operations, Disaster Recovery & Business Continuity Planning.

PROFESSIONAL EXPERIENCE:

Confidential, Ann Arbor, MI

Sr. Project Manager

Responsibilities:

• Corporate department head for a for-profit, multistate physician staffing and management service organization for emergency departments, urgent care centers, clinical decision units, and hospital programs with an employee population of 650.
• Manage an eight-person on premise technical team. This involves goal setting, performance reviews, coaching, mentoring, staff scheduling, hiring, disciplinary actions, profit and loss, scheduling training, and handling tuition reimbursement requests.
• Act as Business Relationship Manager to many vendors and consultants who provide resources to support sixty corporate associates, six-hundred medical professionals at forty hospital locations across eight states.
• Administer an annual IT operating budget of approximately $3.5M
• Successfully initiated and managed a number of efforts to shape transformation changes in the company, most noticeably:
• Lead the design and development of a custom web application to track and reward EPMG’s clinical and non-clinical staff’s performance throughout the year. This “Total Performance Program (TPP)”.
• A complete technology refresh in the Corporate Data Center, which included the implementation of a new ShoreTel VoIP Phone conversion in 2012, Virtualization of all our primary servers, the introduction and implementation of a new NEXGEN SAN solution, and the implementation of a corporate wide LifeSize Video Conferencing solution.
• A Lead member in the corporations CRM selection and implementation process. This effort has resulted in dramatically improving the physician recruiting, credentialing, and on-boarding process.
• Active member of the corporate Compliance and HIPAA Committee, and with the title of Security Officer. Helped initiate the company’s first cyber insurance policy, and have successfully remediated systems and created policies to ensure 100% compliance.
• Operational lead for day to day support, maintenance, and evolution of system infrastructure, business systems, client support systems, and all internal applications.
• Established and maintaining the project management and governance process and policies. This includes developing standard process for request management, request prioritization, project scoping/approvals, project implementation methodologies, status reporting, and service level reporting.
• Lead all corporate marketing and social media efforts by performed by a 3rd party partner. Manage and lead the organization’s website and social media committee for the organization. Developed the IT, BYOD, and Social Media Usage Policies for the organization, and have increased web presence as a tool for Recruiting, Business Development, and our Quality Departments.

Confidential,Troy,MI

Sr. Project Manager

• Brought Sr. Project Management Skills and Leadership to Confidential ’s Autobahn Project. Worked directly with members of both Confidential ’s Leadership Team and the Accenture Project Leaders to ensure on time development, testing, and delivery of a new SAP Environment.
• Was hired to enforce Project Management Methodologies and Oversight to Confidential ’s 3rd Party Partner, Accenture, and the 100+ associates they provided as part of a multi-million-dollar SAP Upgrade.
• This effort included the oversight of all project delivery milestones, as well as the go-live schedule, the project change management logs, Accenture’s Team expenditures including hardware, resource scheduling and budget management for all travel and expense related costs.

Confidential,Northville, MI

Global IT Operations Manager

• Global IT Operations Manager for a leading worldwide producer of aluminum and steel wheels for passenger cars and light trucks and of steel wheels for commercial trucks and trailers. Global operations with 20 facilities, including business and sales offices and manufacturing facilities located in 12 countries around the world, and selling its products to every major North American, Japanese, and European manufacturer of passenger cars and light trucks and to commercial highway vehicle customers throughout the world.
• Oversaw 15 employees who performed the daily operations of infrastructure activities for all Hayes Lemmerz US Facilities, with some limited responsibility for facilities in Mexico, and interface activities worldwide.
• Responsible for hiring, disciplinary actions, scheduling, goal setting, quarterly reviews and performance evaluations, growth and strategic planning.
• The group was responsible for Service Desk Activities (7x24x365), Intel Server, VMware, and LINUX Configuration Support, E-Mail Administration and Support (Outlook 2007, Symantec Enterprise Vault, Postini/Google Filter), Storage Services (EMC CX-80), Oracle DBA Responsibilities for a number of environments including SAP (v. 10.2.2g), Backup / Recovery Services (VERITAS NetBackup v. 6.5), Disaster Recovery Services (EMC RecoverPoint), Technical Facility Management, Security Administration, SOX Compliance and Engineering Hardware and Software Support globally.
• Successfully completed one of Hayes Lemmerz 1st IT Green Initiatives, by vitalizing the Hayes Lemmerz Corporate Data Center. (Eliminated over 40 physical servers)
• Full P&L responsibility for all North American IT Operations. Approximately $3.5 Million dollars annual spending.
• Successfully managed tasking agreements with multiple 3rd Party Vendors. Agreements include SAP Basis Support, SAP Security (VIRSA SOD), Network Management, etc.
• Implemented Riverbed Acceleration Appliances globally.

Confidential

• Successfully led the Sales and Startup efforts for 2 Manufacturing Accounts (Key Plastics and Metaldyne).
• Contract and Financial Management of multiple accounts simultaneously, while maintaining service level agreements and resulting in impressive 30% profit margin.
• Regularly manage client budgets of $10-$25 million dollars.
• Wrote SOX work instructions and extensively involved with client’s certification.
• Managed client expense spending down by $360,000 the 1st year.
• Strong understanding and management of ITIL standards.
• Lead Projects using methodologies such as AGILE, Waterfall, and Perot’s PMM Process.
• Managed teams of supervisors and staff of 80 employees.

Confidential, Warren,MI

PMO and Governance Administration Manager

• Established and maintained the project management and governance process and policies. This included developing standard process for request management, request prioritization, project scoping/approvals, project implementation methodologies, status reporting, and service level reporting.
• Managed a staff of 8 Project Managers. This involved mentoring and coaching, monitoring their performance, monitoring their PMO certifications, overseeing the delivery of large scale project implementations.
• Developed and managed all IT procurement process to ensure appropriate controls are in place globally.

Confidential,Plymouth, MI

Infrastructure Director

• Oversaw daily operations of infrastructure activities for all Metaldyne North American Facilities, with some limited responsibility for facilities in Mexico, Spain, France, China, and Korea. These activities include:
• Managing a team of 20-25 personnel.
• Hiring and transitioning the employees from being a Metaldyne employee or contract employee to a Perot Systems employee.
• Handling performance issues and conducting performance reviews.
• Mentoring and coaching.
• Employees were responsible for managing Service Desk Activities (7x24x365), Data Communications Network Services (CISCO, Extreme Switches), Server and Storage Services (AS/400, UNIX, INTEL (Dell), Network Appliance), Security Administration, E-Mail Administration and Support (Outlook 2003), Backup/ Recovery Services (AS/400, UNIX, INTEL), Disaster Recovery Services, Technical Facility Management, JDEdwards Support (CNC Services).
• Implemented a Global Service Desk utilizing Remedy Software.
• Successfully led a Data Center migration from Marysville, MI to Plano, TX.
• Successfully Managed a 30 site Frame Relay to MPLS Network Migration.
• Successfully managed a CITRIX Upgrade from MetaFrame XP to Presentation Server 4.0.

Confidential,Plymouth, MI

• Oversaw all IT planning and operations for this $294 million dollar automotive supplier.
• Maintained full accountability for the overall technical strategy as well as day-to-day operations for over 15 locations in the US, Mexico, and Canada.

Confidential,Dearborn, MI

Director of Application Development

• Managed multiple development support teams in both legacy mainframe, client server, SQL, and C development environments
• Successfully managed the implementation of a PeopleSoft HR and Financial Solution on budget.
• Successfully led an India offshore Y2K remediation effort, which resulted in no outage for the client. This multi-million dollar effort was completed approximately 20% under budget.

Confidential, MI

Client Executive

• Participated in the global technical strategy for TRW Automotive.
• Successfully managed multiple site installations of QAD ERP Application at 6 US plant locations.
• Responsible for all operations which included resource management for over 80 associates, customer relationship management, status reporting, and financial P&L responsibility for approximately $10-$12 million dollars annually.

Confidential, Irvine CA

Development Manager

• Managed development teams in Troy, MI and Irvine, CA.
• Built extensive project life cycle management procedures from feasibility analysis and conceptual design through documentation, implementation and user training and enhancements.
• Responsible for taking the Accounts Payable, Purchase Order, and Cash Management modules of Platinum’s ‘SQL to Platinum’ product from a requirement to a marketable and commercially delivered product.