Program Manager Resume

SUMMARY:

Excelling in working with high performance teams that deliver solutions that contribute to realizing strategic goals. This work is done using business processes, information workflows, and decision support data across a portfolio of projects and programs. .

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

Leadership of Executive Strategic Consulting, Merger/Acquisition Technology Portfolio and Custom Application Development engagements.
Featured solutions include Workday & Great Plains migration, Business Intelligence, Point of Sale and Data Center from solution envisioning through implementation.
Full life - cycle project ownership experience using multiple methodologies (PMI, Agile/SCRUM, Method 1, Six Sigma) as well as hybrid processes where the situation best suits the project.
Demonstrated experience with Microsoft enterprise products such as; Dynamics, SQL Server, Exchange, Identity Management, Office and cloud variations (Azure, Office365, Hyper-V)
Demonstrated experience with IT productivity tools such as; SharePoint, MS Project, Google Docs, ServiceNow, Jira, Visual Studio and Team Foundation Server
Often called upon to create Quality Assurance plans as well as execute on system, integration and user acceptance testing.
Deep experience with managing Stakeholder expectations as well as Team Member conflict resolution

Confidential

Product Owner

Responsibilities:

Leadership of Custom Application Development and Connected Systems Teams from solution design through implementation.
Confidential project, a $10 million dollar capital investment, used a Scrum-of-Scrum Agile approach (45 Developers) located in five different global locations.
Solution is a new cloud delivered product that features Microsoft Azure Cloud Computing Platform & Services, Google Maps Programmable Web, Enterprise Service Bus and ASP.NET MVC web framework technologies. Microsoft Team Foundation Server provided all code management, continuous integration, quality assurance and work management/measurement.

Confidential

Engagement Manager

Responsibilities:

Leadership of customer engagement success through ongoing relationship management, sales cycle management, direct consulting and consulting resource supervision. Managed customer programs greater than $1 million in services.
Featured solution delivery using MS Portfolio Server, Project Server and SharePoint including design, development, testing and training that aligns to an organization’s corporate standards and capabilities.

Confidential

Consulting Process Engineer

Responsibilities:

Responsible for functional and organizational process improvement (Business Transformation) through a business process management (BPM) methodology using; benchmarking, capability maturity model integration (CMMi/CMM), Lean, Six Sigma and Total Quality Management.
Planning and execution of multiple projects impacting users world-wide.

Confidential

Solution Architect / Practice Director

Responsibilities:

Primarily responsible for customer relationships and engagement success through direct consulting and consulting resource supervision.
Secondarily responsible for development of businesses and organization’s Strategic Goals, creatively define Objectives that can satisfy, or support those goals and in turn, each objective supported by a Key Performance Indicator.

Confidential

Principal Consultant

Responsibilities:

Responsible for opportunity fostering, requirements definition, proposal development, product/service implementation and project closeout activities.
Specific role providing business process improvement, project metrics and management consulting services.
Microsoft Partner providing Business Intelligence and Information Worker solutions.
Technology integration with key business processes and process reengineering efforts, areas of primary focus were in the areas of Software Development Lifecycle, Microsoft Solution Framework and PMI Project Methodology / Knowledge Areas.
Enterprise Project Management implementations featuring Windows Server, MS Portfolio Server, MS Project Server, MS SharePoint, MS SQL Server and Active Directory Services

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