Training Program Manager Resume Boston, MA - Hire IT People

SUMMARY:

Thirty years in high - tech, with the last seventeen focused on technical training, learning various technologies, developing best practices and standards, and delivering training using blended learning techniques.
Shows a history of innovative thinking and cost cutting measures with tangible results.
Educational programming included routing, switching, Confidential, Cable Modem Termination Systems and test equipment as well as the applications and protocols associated with them.

PROFESSIONAL EXPERIENCE:

Confidential

Training Program Manager

Responsibilities:

Confidential, CA

Technical Trainer

Responsibilities:

Develop and deliver training for the Confidential TestCenter to employees and customers worldwide.
Assess learning needs for client Implementation Services onsite and then customize training to fit.
Administer certification testing.

Confidential, Westborough, MA

Technical Trainer / Consultant

Responsibilities:

Develop and deliver training on the Cuda 12000 CMTS IP switch to employees and customers worldwide.
Work with Engineers when developing new product training for sales and support.

Confidential

Educational Consultant

Responsibilities:

Design and deliver training program for the Dell PowerVault and Sun T3 storage systems.
Implement six-week new hire training program for college graduates.

Confidential

Senior Technical Trainer

Responsibilities:

Develop and deliver training on Bay/Nortel Routers and the Accelar 8600 Routing Switch to employees and customers worldwide.
Develop instructor guides for Accelar 8600 and Bay/Nortel router courses.
Develop certification tests.
Train and certify trainers for Bay/Nortel training partners worldwide.

Confidential, Boston, MA

Senior Customer Service Engineer

Responsibilities: