PROFESSIONAL SUMMARY:

• An Innovative and passionate Sr. Project Manager in DevOps and QA Automation with 14+ yrs. experience in IT Sector.
• Experience of working in the most challenging environment, which gave me an opportunity to learn and implement different large - scale Programs & Projects by setting up QA processes and strategies for manual and automated testing.
• Prince2-Practioner, Scrum Master Certified, AWS Architect, 6Sigma & ITIL certified.
• Knowledge on upcoming 5G network benefits and feasibilities to utilizes it with current IoT technology.
• Expertized on using various automation frame works as per the requirements and client infrastructure.
• A turnaround specialist & thought leader with extensive experience in formulating a vision, outlining strategy & leading teams that transform vision into execution.
• Unique skill set in Telecommunications sector on all types of network elements and configuration.
• Proven record of attainment of building high power-driven organizations proficient of delivering complex solutions concurrently across multiple product lines with high quality, scalability & reliability.
• Demonstrable performance in meeting aggressive deadlines & financial commitments while taking calculated risks with unproven technology & maturing organization.
• Successfully implemented the multi- million-dollar large scale programs across the globe.
• Well experienced in Implementation, Integration, Operation &Maintenance, Planning & troubleshooting of Cloud Migration infrastructure and Supply chain projects.
• Experience in making recommendation to the client to choose the right life cycle and appropriate automation tools as per their organizational infrastructure and standards.
• Expertized in validating the software & medical device readiness for Cardio Vascular therapy and Genetic engineering.
• Experience with the concepts of High Availability, Disaster Recovery and AWS Cost Management and Optimization.
• Expertized in implementing the large-scale projects with multiple platforms by balancing the traditional and new trending methodologies.
• Collaborating with clients and AWS solutions support teams to achieve cloud adoption using AWS, including EC2, S3, Lambda, and Cloud Trail.
• Expertized in setting the direction and adoption of the appropriate processes and techniques for effective delivery of SLAs and projects.
• Leading customer facing AWS technical discussions in support of new sales opportunities as needed.
• Expertized in Quality Audits using CAPA, ISO9001-2015, CMMi level Standards & SOX Compliance standards.
• Expertized in Automation Framework design and implantation with appropriate recommendations to the client need.
• Well versed with OAIM, DevOps & agile methodologies and actively planned in various agile ceremonies like Scrum, Release planning, Sprint planning, product demos with Product Owner and Retrospectives.
• Expertized in coaching agile principles and DevOps practice methods.
• Expertized and have hands on experience in implementation of cloud based technologies like AWS, Azure, and Google Cloud Platform.
• Expertized in planning to create a healthy working culture with multiple cross functional teams across the Globe.
• Conversant with all phases of Project Life Cycle including Requirement gathering, Analysis, Testing & Implementation of Quality Software. (SDLC (Software development Life Cycle), STLC (Software Testing life cycle) & PLM (Product Life Cycle Management), PMLC, DFSS, DMADV & DMAIC methodologies.
• Expertise in identifying DevOps Virtual services like AZURE, AWS and Google, IBM cloud services.
• Hands on Exercise on AWS, IBM Cloud and strong Knowledge on Microsoft Azure cloud services.
• Good understanding & experience in Continuous integration and Continuous Delivery.
• Customer Engagements. Implementation of the product and troubleshooting issues in customer’s environments. Guiding the customers from the technical standpoint.
• Expertise in CI/CD, implementation, integration, development, deployment, and operations architectural flow which includes Git, Maven, Jenkin & Bamboo, Terraform, XL Deploy, Selenium, Puppet, Vigrant, Docker container, Kubernetes & Nagios as part of CI/CD life cycle.
• Experience in validation the Enterprise and Corporate level performance by following the EPM & CPM standards.
• 10+ years of experience in direct interaction with Client & Stakeholders at client site.
• 8+ years of experience in Billing/operations and financial services in Telecom and Finance sectors.
• 5+Years of experience on SAP implemented projects management will modules like CRM, BW, HANA, FICO, MM, & Basis using worksoft automation framework in DevOps model.
• Involved in the installation of Mongo DB and other environment configurations on the cloud along with the technical team.
• Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
• Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets.
• Designed VNets and subscriptions to conform to Azure Network Limits.
• Exposed Virtual machines and cloud services in the VNets to the Internet using Azure External Load Balancer.
• Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer.
• Implemented high availability with Azure Classic and Azure Resource Manager deployment models.
• Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
• 3+yrs of experience in the implementation of Manufacturing Intelligence Integration (MII), Manufacturing Execution Systems (MES) and Control projects with internationally.
• Very Good Experience in Resource Provisioning in OIM, AD with ASR/LSR submission.
• Successfully implemented the BNE tool which perform the $50 Million worth of transactions on daily basis.
• Experience in Cloud computing applications like IBM Middleware Integration, Tibco Integration & Oracle Cloud apps and Cloud Foundry using with Oracle AIM life cycle model.
• 8+ year of experience in design and implementing the automation frame works like Selenium- TestNg, RC, Web driver, DDT, BDD, ATDD, Appium, Rational Robot, UFT, Soap UI, TOSCA & Work soft.
• 3+year of experience in mobile device testing using APPIUM and other test automation tools like Neoload, Robotium.
• 3+years of experience in DevOpps project implementation using various feasible automation methodologies.
• Worked with Waterfall, V- Model, and RUP & Agile methodologies & DevOps life cycle model.
• Experience on ISO & CMMi levels and standards and involved in Quality Audits using QMS standards.
• Estimating & obtaining management support for time, resources & budget required to perform the testing.
• Expertized in Project Reporting & estimation with using MS-Project/Excel.
• Expertized in resource management & performance appraisals in Testing Area.
• Defining the Test Strategy & approaches.
• Excellent hands on experience in generating various Project execution reports with Dashboards & Metrics/Audit reporting /PMO Reporting.
• Providing required training sessions to the team on QMS standards, polices and Agile/Scrum principles and techniques by playing an agile coach role as needed.
• Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
• Ratifying change and continuous improvement increasing the productivity of Scrum teams with quality of deliverables.
• Empowered teams to self-organize and grow cross-functionality.
• Protecting team from over-commitment, manage backlog, prioritize resolution of defects/bugs.
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• Collaborating with other members of management groups to develop the new products & Engineering groups.
• Maintenance & Improves the Product quality by completing the product, system & audits.
• Expertise in building a testing team of professionals with appropriated skills, attitudes & providing motivation.
• Expertise in creating healthy & pressure less work environment to get excellent quality of work.
• Experienced in using various approval tools like share Point work flows and JIRA, Rally for the user stories approvals.
• Expertise in developing Project Plan, MTP, and STP for the tasks, dependencies & Participants required mitigating the risks to system quality & obtaining stakeholder support for this plan.
• Expert in developing all type of project related artefacts & reports to communicate with Client & Stake holders.
• Document, implement, monitor, & enforce all processes for testing as per standards defined by the organization.
• Ensure the timely delivery of different testing milestones.
• Preparing / updating the metrics dashboard at the end of a phase or at the completion of project & performed audit on test artefacts.
• Very good understanding and command on the Health care domain standards and codes like OCD9&10, OCIO policies & guidelines and experience in using PQRS reporting and Meaningful UI to report the EP’s quality measures.
• Experience in performance & account management using KAPTA tools and techniques.
• Validated the integration of PQRS to CEHRT (Certified Electronic Record Technology), qualified PQRS registry & QCDR (Qualified Clinical data registry).
• Knowledge on Codes for Federal Regulations and their titles like CFR21, 40 & 49 etc.
• SME for Health care QMS and scientific research in Genetics and medical applied science/ pharma domain.
• Expertise & Broad-based experience in testing practices (Functional, Automation, Performance, Security, etc.)
• Strong project management, interpersonal communication, & collaboration skills
• Proven record of accomplishment of delivering high quality products with On-shore & Off-shore model (teams that are globally distributed).
• Coordination between cross functional & cross site team (QA, Infra, development, Integration) to manage issues & their timely resolution

TECHNICAL SKILLS:

• Telecom
• Airlines & Finance Domain Expert | QC
• HPALM | RQM
• RTC & RFT | Single View
• Oracle BRM
• EBS
• Eppix
• ICOM Billing Systems | MS Visio
• RSA & Enterprise Architecture | UIPath
• Rational Robot
• Selenium Web Driver
• RC
• TestNG
• Cucumber-BDD
• ATDD & TDD
• Appium
• Jasmine
• QTP
• Load Runner
• Work Soft-Certify | Data Visualization | Java
• J2EE | .Net | VB Script
• Java Script
• Ruby
• Python
• Perl & Bash | Unix | Oracle SQL Developer | Oracle SOA Suit | Mongo DB | Cassandra | Hadoop | Apache- Hive | Web Service Testing | Soup UI & Pro | XML Validation | SQL Store Procedures Validation | Tibco Spot fire | Lisa tool | SAP HR | Workday | SAP CRM | CRM Billing | SAP EAM | SAP CRM Web Client | SAP BW Hana
• MM & FICO
• SAP MII & ME | IBM Maximo | MS Project | SharePoint & Remedy | Siebel CRM | Sales Force | POS/mPOS | QV/QVXP | JPAYMENT | Back-Office(OIM-OIF) | Active Directory | LDap | Apache Tomcat | Credit Fraud Management | TMAG | RAP | AWS
• AZURE & Google | QMS | EDM/TDM | Jenkin | Maven/Git | Rally | Jira | Confluence | Kafka/Zookeeper Messaging systems | Chef
• Puppet
• Vigrant
• Ansible/Docker
• Kubernetes/AWS/OpenStack
• Terraform | Nagios/Splunk | Atlassian
• POSTGRES | Black Chain Technology
• Identity Management
• Beacon Technology
• Augmented technology.

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, WA

Project Manager- DevOps

RESPONSIBILITIES:

• Expertise in consulting and Engineering teams (multiple stake holders) in DevOps to make the involve effectively.
• Experienced in DevOps E2E solution and conducted training sessions to the team on DevOps life cycle process.
• Involving business meetings to get understand the new scope to implement the feasible automation frameworks.
• Actively participating in all phases of SDLC and PLM to know the progress at each phase of the cycles.
• Implementing DFSS methodologies for CR’s & Enhancement projects.
• Providing required training sessions to the team on Agile/Scrum principles and techniques.
• Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
• Ratifying change and continuous improvement increasing the productivity of Scrum teams with quality of deliverables.
• Empowered teams to self-organize and grow cross-functionality
• Protecting team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.
• Met goal of addressing and resolving issues within a day.
• Participated in reviews and provide required capacity in new clouds for the program.
• Dealing with clients to understand their migration workloads and current footprint.
• Provided the required Migration experience for clients.
• Planned for migration schedule from multiple platforms to one consolidated platform using AWS cloud platform.
• Coordinated required support and process from internal team for migrations.
• Complete required end user client documentation and communication.
• Document and update internal processes for migration process.
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• Coordinate and manage code releases and shared APIs with other IT groups.
• Communicate with other management, engineers, product managers and support specialists on product issues.
• Track and communicate team velocity and sprint/release progress.
• Involving in Release process delivery activities to approve the code drops in Test environment and production.
• Partner with stakeholders to identify and implement DevOps elements into the organization and establish best practices.
• Validate and coordinating the Test Environment/Lab set ups and configuration pre-requisites in Engineering and research area.
• Involved in EDM/TDM process to define and identify the right set of test data for the further use in the execution.
• Responsible for DevOps COE with preferred automation tools like Rational Robot- Python, UIPath & Tosca tools.
• Ability to streamline development and QA processes through DevOps.
• Maintain all environments and assure consistency and security throughout.
• Experience in the Linux/Unix O/S to monitor.
• Establishing the standards for SCM, Build, Repository Management, CI/CD, Configuration & Provisioning, Deployment and Environment Management process and tool standards.
• Integrate DevOps into Release Management.
• Assure DevOps scales universally for hosted, customer on premise, and cloud-based strategies.
• Worked with third-parties for integration of DevOps practices.
• Continually innovate and reduce technical debt.
• Providing the right direction to use the DevOps tools like Jenkins (release), Configuration (Ansible, Vigrant, Puppet Manager and Terraform), Zookeeper, Kubernetes (Orchestration process) & AWS and Docker for Monitor and Virtualization.
• Technically helped the team on mobile device testing using APPIUM and Robotium tools.
• Created Virtual Mongo DB instances in the cloud to test the micro services in the VM’s.
• Implemented the Quality Audit to verify the check list whether we met the QMS standards and procedures.
• Successfully execute all releases and co-ordinate the Go-Live activities including the execution of the deployment plans and checklists.
• Assure successful releases from Development, Test, Staging and Integration to Production
• Following the innovative resource utilization methods to increase the productivity by minimizing the stress and work load.
• Providing the technical support on RAN related areas in the Confidential / Confidential .

Confidential, Bothell, WA

QA Program Manager - Automation

RESPONSIBILITIES:

• Involving business meetings to get understand the new scope for QA effort.
• Actively participating in all phases of SDLC and STLC to know the progress at each phase of the cycles.
• Implement DevOps team(s), processes and tools.
• Preparing QA overall estimations & intake processes.
• Instructed and modeled core agile principles of collaboration, prioritization, team accountability and visibility.
• Providing required training sessions to the team on Agile/Scrum principles and techniques.
• Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
• Ratifying change and continuous improvement increasing the productivity of Scrum teams with quality of deliverables.
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Ensured consistent application of scrum methodologies across the enterprise solution.
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
• Taking Owner ship for Release Management process at QA stand point.
• Preparing release delivery milestones and planning activities.
• Involving as a Test Environment Owner to set up the Test Bed.
• Creating Master Test plan, SIT Test Plan & test approaches.
• Prepared and shared UAT test plan with UAT team.
• Provided continuous support to UAT team during UAT Phase.
• Involved technically in IDM 11g upgrade and implemented successfully OAM/OVD, OES/ESS & OIM 11g upgrades.
• Responsible for DevOps COE with preferred automation tools like Rational Robot- Python UIPath & Tosca tools.
• Successfully implemented the Siebel infrastructure on Azure cloud while replacing it with SAP.
• Monitoring & Controlling the E2E testing & configuration for all Oracle Identity Management systems in U1.0 & U2.0 on AWS Could.
• Created and provided the Test data across the organization as part of TDM team in Enterprise Data management system using OID tools.
• Expertized in mobile device testing using APPIUM automation tool.
• Involved in the retail billing and operations to resolve the customer billing dispute operations.
• Provide leadership and direction to the billing operations team
• Design, implement, and enforce consistent billing processes and procedures
• Maintain the accuracy and integrity of the billing system
• Validated the Test environment before hand-over to the QA.
• SME for Identity Management System & SAP CRM/HANA.
• Involved and provided the technical support on SAP EAM integration with Vesta devices.
• Validating the critical Business process by taking self-care like Credit card fraud management / online transactions.
• Involving in completing the purchase orders using POS.
• Involved in E2E testing for Wholesale & Retail from Order to Cash.
• Involved in E2E testing for Payments using diffident payment methods like EMV/Vesta/ CPM at Jypament system.
• Involving in test data creation using Selenium automation team.
• Developed & implemented BDD approach with Cucumber using Selenium tool. Was used Maven repository to store the developed script and data files for wider audience use in the organization.
• Involved in Partner Integration system with globally distributed teams.
• Conducting Defect triage meetings.
• Used exiting Robot automation framework for Regression and environment shakeout testing initially later moved to Selenium.
• Involving in testing for critical areas of SAP HR, Workday, AD (Oracle Active Directory) & OIM, CRM, SAP HANA), Siebel CRM & SFDC.
• Performed regression and Sanity testing on SAP CRM and Care application using Worksoft certify automation tool.
• Developed test automation scripts to test the product on multiple Mobile devices and iPad/ tablets.
• Taking care of AD configuration & SAP Hana Studio configuration set up.
• Taking care & executing High Visible business scenarios by myself.
• Conducting On/Offshore hand off meetings.
• Worked on HPQC & SAP MM Master Data, Purchase Requisition, PR Workflow, Sourcing, Purchase Order/Auto PO, PO Workflow, Goods Receipt, Invoicing & stock transfer.
• Given presentations to the Business Users on the test strategy (how to test) on the new architecture.
• Conducted workshops on Testing methods and functionalities with UAT & Business team.
• Prepared and shared test execution process documents and results.
• Worked closely with the development team during Designing, Development Phase & participated in Unit Testing.

Confidential, Sunnyvale, CA

QA Project Manager-Single View- Finance (Automation)

RESPONSIBILITIES:

• Involved in all meetings with business teams.
• Implement DevOps team(s), processes and tools
• Involved in all stages of SDLC to get better understanding of the Program level E2E work flows.
• Involved in entire STLC and DLC to know the progress and unblock the testing from road blockers throughout the STLC.
• Given presentation to the clients on our test strategy & transformation on Single View Billing System to implement the $2Billion dolor migration project.
• Successfully performed E2E integration between Siebel CRM to Single View Billing system.
• Ensure that customers receive accurate and timely invoices
• Provide leadership and direction to the billing operations team
• Design, implement, and enforce consistent billing processes and procedures
• Maintain the accuracy and integrity of the billing system
• Respond to customer billing inquiries.
• Resolve billing issues like Billing disputes and Collection.
• Oversee the timely completion of month-end close activities related to billing
• Identify and implement changes that increase productivity, reduce errors, and strengthen internal controls
• Develop cost effective payment solutions.
• Implement quality assurance measures that reduce billing errors.
• Document billing procedures and controls.
• Collaborate with other departments to develop billing solutions for new business activities.
• Prepare operational reports and analyses.
• Perform other duties as assigned
• Organized and aligned with the sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.
• Trained the offshore and onshore team to create clear and concise epics/stories.
• Facilitated Scrum of Scrum for offshore teams in India.
• Evangelized the benefits of Scrum to ensure its smooth adoption
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools, and best practices.
• Prepared estimations for QA effort.
• Prepared Master Test Plan & SIT test plan.
• Extensively involved in E2E testing from Quote to Cash.
• SME for Single View billing system in Testing area.
• Reporting to Program Director and project manager on billing progress.
• Involved in defining and implementing the QMS standards and policies.
• Involved in Test data creation for E2E testing to test the critical business flows & process as per EDM standards.
• Designed and implemented Rational Robot frame for UI and API automation testing on Salesforce and Siebel applications.
• Prepared High Level Test scenarios & Test Cases.
• Defined the Single View billing flows for rating & normalization.
• Defined new invoicing method for non-telecom billing products.
• Defined the Single View billing flows for rating & normalization.
• Developed automated Regression tests scripts for FICO, MM & SD.
• Defined new invoicing method for non-telecom billing products.
• Worked on integration of Major applications like Workday, Siebel CRM, SFDC, UCM Tibco, and Single View.
• Co-ordinated with UAT business to provide the support in their execution.
• Conducted onshore/Offshore Hand-off meetings.

Confidential

QA Program Lead/ Test Manager (Automation)

RESPONSIBILITIES:

• Involved in all meetings with business teams as per the SDLC meeting scheduled by PM.
• Involved in all stages of STLC and prepared test strategies as per defined schedule.
• Given presentation to the clients on our test strategy & transformation.
• Prepared estimations for QA effort.
• Assure DevOps scales universally for hosted, customer on premise, and cloud-based strategies.
• Worked with third-parties for integration of DevOps practices.
• Implemented & Involved in multiple projects net worth of $45M to $4Billions in South Africa and Australia.
• Executive team member for QMS Audit team to define the CAPA standards and policies with in the projects.
• SME for Telecom Billing systems like BRM, EBS, Single View, ICOM, EPPIX & SAMSON.
• Extensively worked on the Single View and BRM billing & operation systems.
• Experienced with Bill runs and rating/ normalization & invoicing and GL posting.
• SME and Leading the project for SAP CRM, MM and MI & MES architecture.
• Implemented the SAP MII & ME E2E project for Optic fiber cable manufacturing client.
• Involved during the Commissioning & Integration of the network elements (HUAWEI) of 3G lab.
• Debugging of issues during the first call of the network from RNC and Core network side.
• MSC configuration fault brought to notice due to which call was not proceeding and got it resolved through vendor.
• Involved in Test Automation implementation using various automation tools like IBM RQM, Clear Quest, & Selenium.
• HLR (Apertio) Configuration and SIM configuration done for all security related algorithms and subscription parameters carried out.
• SGSN, GGSN and HLR configuration definition (APN and GPRS profile configuration) done for PS call.
• Defined new test strategy for this client & presented with them.
• Developed Automation frameworks from the scratch and also update existing frameworks using Selenium RC, webdirver and QTP.
• Involved in E2E testing to test the critical business flows & process.
• Prepared Master Test Plan & SIT test plan.
• Prepared High Level Test scenarios & Test cases.
• Involved in Test execution.
• Involved in critical business scenarios testing for capital & investment banking along with Credit card fraud management.
• Conducted Daily Defect Meetings with Dev & SA teams.
• Daily defect triage meetings by following agile method.
• Daily stand up sprint meetings with the teams.

Confidential

QA Lead/ Test Manager

RESPONSIBILITIES:

• Worked as a QA/UAT Lead Manager & responsible for analyzing & understanding the requirements.
• Participated in JAD Sessions to understand the design solution for the new product.
• Participated in requirement analysis meetings.
• SME for Telecom Billing systems like Eppix and Single View.
• Played a key role in migrating the Eppix billing system to Single View Billing system.
• Trained the team members with the knowledge gained from the meetings with business.
• Designed Test Plan/Strategy.
• Involved in developing the automation framework from the scratch using Soap UI and Rational Robot.
• Introduced new testing approach to reduce the stress on the employees.
• Identified the appropriated test approaches to test the new feature.
• Prepared Test Scenarios based on the UC documents.
• Prepared the High-Level Test Cases to help the team members.
• Reviewed the test cases.
• Reported Status on Daily/Weekly/Monthly basis by following organizational hierarchy.
• Conducted Daily defect status meetings with related teams.

Confidential

Senior Software Test Engineer

RESPONSIBILITIES:

• Worked as a QA Tester & responsible for analyzing & understanding the requirements.
• Took part in Requirements walkthrough meetings.
• Performed the detailed analysis of the requirements for designing of the test cases & any Ambiguities in the requirements/documents were resolved with the BA & SMEs.
• Responsible for creating the Test plan & the Test cases.
• Performed the execution of the test cases & tested the application features like My Bill, Plan, Features, Profile, support & Usage Info.
• Worked closely with the development team to get the QA activities done effectively.
• Extensively involved in Build Verification Testing, Functional Testing.
• Coordinated the defect review calls with the development team.
• Fully involved in Defect Triage meetings.