SUMMARY

• Sr. Project and Quality Assurance Manager who is accomplished and dedicated information technology; Product Management, Program/Project Management executive, with more than 20 years of experience in leading ad developing high performing teams.
• Experienced in leading and managing global, cross - functional teams, including: Architects, Business Analysts, Developers, Testers and Release and Configuration Management personnel for large financial, banking, energy and IT organizations.
• Demonstrated success in overseeing and managing full project life cycle (SDLC) FOR Commercial off the Shelf (COTS) applications, Mobile Applications ((iOS and Android), business intelligence (BI), data warehousing, and web based applications, and web services (API) projects. Successfully lead and implemented technology projects for both internal and external clients.
• Extensive experience in leading strategic planning, requirements analysis, budget management, cost controls, and risk management. Effectively prioritizes competing demands in a fast paced, results driven environment.

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Technical Delivery Manager

• Design and implement technical solutions for a data warehouse project with the architecture team to integrate into SAP EAM into the cloud.
• Participate in the development and review of documents to comply with SDLC methodologies
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Provide thought, leadership and technical guidance to engineering team.
• Maintain effective and consistent communication within the team and leadership.
• Develop a strategy for an offshore team with QA leads functional and automation testers.
• Develop Quality Assurances best practices and procedures to align with company goals
• Select the appropriate testing tools for continuous automation.
• Develop a matrixed strategic plan to improve the quality of the offshore team with QA leads and functional and automation testers.
• Direct the planning and execution of all product testing.
• Reduce the rate of production defects and improve system integration testing and user acceptance testing.
• Improve automation testing by 15%.
• Represent the company’s leadership by meeting regularly with the client on site.
• Work closely with cross functional leads to align delivery priorities.

Confidential, Atlanta, GA

Senior Technical Delivery Consultant

• Designed and implemented technical solutions for a data warehouse project with the architecture team to integrate into ERP sustem into the cloud.
• Participated in the development and review of documents to comply with SDLC methodologies.
• Coordinated and monitored projects according to the schedule from initiation through to delivery
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Provided thought, leadership and technical guidance to engineering team.
• Maintained effective and consistent communication within the team and leadership.

Confidential, Atlanta, GA

Senior Project Manager

• Managed changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Managed and trained a team of business resources to execute QA test scripts both onshore/offshore.
• Designed, managed and maintained all Quality Assurance best practices, standards, methodologies, and metrics.
• Worked with the Product Management team, the Project Management team to develop schedules and resource allocation for QA related projects.
• Established metrics and monitoring to ensure test validity and coverage of requirements.
• Developed a User Acceptance test framework strategy for billing.
• Developed a test plan that integrated 10 subsystems into a single application with the frontend being Salesforce and the backend Oracle.
• Analyzed blocking issues in all scenarios submit JIRA tickets (including log files, test receipts and screen shots).

Confidential, Atlanta, GA

Senior Project Manager - Consultant

• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Coordinated and monitored projects according to the schedule from initiation through to delivery
• Develop and maintain a comprehensive project plan to track progress.
• Worked with the Product Management team, the Architecture team, the Development team and QA team to develop schedules and resource allocation for projects.
• Established metrics and monitoring to ensure on schedule and on budget delivery.
• Tracked and monitored all deliverables, calendars and meetings as necessary.
• Developed a detailed project plan to monitor and track progress.
• Report and escalate to management as needed
• Analyzed blocking issues in all scenarios submit JIRA tickets (including log files, test receipts and screen shots).

Confidential, Atlanta, GA

Quality Project Manager - Consultant

• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Coordinated and monitored projects according to the schedule from initiation through to delivery
• Develop and maintain a comprehensive project plan to track progress.
• Worked with the Product Management team, the Architecture team, the Development team and QA team to develop schedules and resource allocation for projects.
• Established metrics and monitoring to ensure on schedule and on budget delivery.
• Tracked and monitored all deliverables, calendars and meetings as necessary.
• Developed a detailed project plan to monitor and track progress.
• Report and escalate to management as needed.
• Analyzed blocking issues in all scenarios submit JIRA tickets (including log files, test receipts and screen shots).
• Ensured delivery of app to Apple Store and Google Play

Confidential, Norcross, GA

Director of Quality Assurance and Change Management

Responsibilities:

• Recruited, managed, trained and evaluated the performance of the QA personnel onshore/offshore team consisting on 80 total resources
• Designed, managed and maintained all Quality Assurance best practices, standards, methodologies, and metrics.
• Utilizeed facts and data-driven metrics to communicate results, promoted cross-functional communication to ensure accurate information flowed within the organization.
• Worked with the Product Management team, the Project Management team to develop schedules and resource allocation for QA related projects.
• Planned, executed, and delegated responsibilities needed for Implemented Enterprise Testing Standards and Enterprise Automation Testing.
• Developed data driven and linear test Automation framework strategies and improved automation by 45%.
• Established metrics and monitoring to ensure test validity and coverage of requirements
• Developed KPIs to measure the success of the QA team
• Delivered multi platform solutions for both .NET, ASP and Java.
• Managed the consolidation of 4 payment platforms (Increased revenue by $20m, migrated 300 clients to single payment platform, implemented native mobile applications for government billing.

Confidential, Atlanta, GA

Program Test Manager

• Recruited, managed, trained and evaluated the performance of the QA personnel onshore/offshore team consisting on 35 total resources
• Developed best practices and procedures for the QA organization
• Met weekly with Senior Management reporting on the status of existing projects and projects in the pipeline.
• Planned, executed, and delegated responsibilities needed for Implemented Enterprise Testing Standards and Enterprise Automation Testing.
• Developed the Automation framework for test strategies needed for STOLI and HelpLine business processes.
• Established metrics and monitoring to ensure test validity and coverage of requirements
• Developed KPIs to measure the success of the QA team
• Managed and facilitated daily scrum meetings

Confidential, Atlanta, GA

Quality Assurance Manager - Consultant

• Recruited, managed, trained and evaluated the performance of the QA personnel onshore/offshore team consisting on 35 total resources
• Developed best practices and procedures for the QA organization
• Met weekly with Senior Management reporting on the status of existing projects and projects in the pipeline.
• Planned, executed, and delegated responsibilities needed for Implemented Enterprise Testing Standards and Enterprise Automation Testing.
• Developed the Automation framework for test strategies needed for STOLI and HelpLine business processes.
• Established metrics and monitoring to ensure test validity and coverage of requirements
• Developed KPIs to measure the success of the QA team

Confidential, Atlanta, GA

Quality Assurance Manager - Consultant

• Recruited, managed, trained and evaluated the performance of the QA personnel onshore/offshore team consisting on 15 total resources
• Developed best practices and procedures for the QA organization
• Met weekly with Senior Management reporting on the status of establishing the QA organization
• Developed established metrics and monitoring to ensure test validity and coverage of requirements
• Developed KPIs to measure the success of the QA team
• Maintained Organizational planning and budgeting

Confidential, Marietta, GA

Quality Assu rance Manager - Owner & CEO

• Recruited, managed, trained QA personnel onshore/offshore.
• Designed, managed and maintained all quality assurance best practices, standards, methodologies, and metrics.
• Executed company strategy to implement a web-based data warehouse reporting solution for preschool education

Confidential, Atlanta, GA

Director of Quality Assurance - Consultant

• Recruited, managed, trained and evaluated the performance of the QA personnel onshore/offshore team consisting on 30 total resources
• Developed best practices and procedures for the QA organization
• Met weekly with Senior Management reporting on the status of establishing the QA organization
• Developed established metrics and monitoring to ensure test validity and coverage of requirements
• Developed KPIs to measure the success of the QA team
• Maintained Organizational planning and budgeting

Confidential, Atlanta, GA

Release Coordinator

General Responsibilities

• Worked closely with application development and quality assurance team for release management control.
• Managed time and workload effectively which includeD planning, organizing, and prioritizing all monthly, releases for the organization with attention to details.
• Developed, audits, monitored and enforceed established release management processes and policies in support of cross-domain configuration integration, testing, completeness, and consistency.
• Acted as the gatekeeper to the production environment, ensuring consistency in policies and operational procedures,

Confidential, Atlanta, GA

Senior Quality Assurance Analyst

• Developed business requirements for credit decision software
• Developed Test Strategy for credit decision software
• Interacted with the client gather requirements
• Developed test plan, test cases
• Documented all testing results and reported to senior management on a weekly basis