PROFESSIONAL SUMMARY:

• 10+ years of Project management experience with a distinguished career in financial services, Health care, Human Capital by delivering Software Developer lifecycle Management (SDLC) through a global delivery model.
• Excellent track record of managing complex multifunctional projects in various environments and locations like Europe, India etc.
• Comprehensive understanding of project management methodologies and working experience of SDLC methodologies like Waterfall, Agile, SCRUM, XP, and Kanban.
• Participated in Enterprise Agile transformation and coordinated Agile adoption for teams across. Ability to analyze complex problems and assess possible solutions and to explain design ideas clearly
• Experience in working with leadership team, sponsors, stakeholders, and solution providers.
• Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Ability to create and manage effective, informed and highly motivated teams focused on delivery.
• Have worked with international teams in Onshore - Offshore model.
• Manage vendor relationships including negotiating and controlling contracts.
• Proven quality assurance, risk management, Disaster recovery, Business Continuity plan and change management expertise
• Proven experience in driving various life cycle stages of an ITIL Service management. Worked on projects meeting the Standards of P-CMM
• Applying knowledge of project management principals, practices and procedures.
• Experience in managing project closures by recording in organizational process assets and structure hand over process.

TECHNICAL SKILLS:

Operating Systems: Windows 8, Windows 7, XP, Office 365

Packages & Applications: MS- Word, MS - Excel, MS-Power Point, MS-Project, MS Visio, Tableau SharePoint 2013/2010

Multimedia Tools: Adobe Photoshop, Picasa

UI Mockup Tools/Applications: Balsamiq, Lucid chart, GUI Designer and Wireframes.

Project/defects tracking Tools: Rational clear quest, JIRA, Clarizen, HP ALM

CRM Tools: WCN, HackeRank, Piazza, Hirvue, Paymetrics, Avature and Human Capital Tools

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Product Owner

Responsibilities:

• Currently leading Human Capital software implementation Projects through Agile Methodologies.
• Responsible for status reports to PMO, senior executives and stakeholder/enduser expectations.
• Effectively managed product developments and enhancements projects using Scrum and Kanban.
• As Product Owner to different teams led strategic Release Planning and tactical Iteration Planning sessions. Maintained product backlog and sprint backlog. Manage Scrum of Scrums.
• Worked on continuous improvement initiatives and innovation. Monitoring projects budget for management reporting.
• Performed Project Management tasks, preparing project activity estimates and work-plans for the project’s Release
• Recognized and mitigated project risks and issues appropriately. Resolved cross-functional dependencies and impediments for the teams.
• Essayed a key role in overcoming Technical, Resource and Vendor challenges during the execution of projects
• Maintained and tracked Change Management process for system releases. Implement and manage project changes and interventions. Used JIRA to track tickets, create dashboards.
• Worked with Infrastructure, Release & Change Management, QA, DBA & Application Teams to execute enhancements.
• Worked on Business Continuity plan and process improvement, Disaster recovery, QA Regression, failure and stress test, and Risk Management.
• Managed multiple vendors and SAAS software products. Continued market research for best competing products.
• Communicated and coordinated with various vendors and internal teams at onshore/offshore model on deliverables.
• Maintained Project related documents through SharePoint, Confluence. Ensure the documents to help as organizational assets.
• Involved in resource management and team’s recruitment process. Coached, mentored and led personnel within a technical team environment.

Environment: MS Project, SharePoint 2010, Manual testing tools, CMS ATS tool, Avature, Hirevue, HackerRank, Piazza, MS Excel, JIRA, Confluence

Confidential

PMO Lead

Responsibilities:

• Worked on SAP Financial ERP Projects portfolio management for Animal health service line. Worked closely with Global project managers, SMEs and technical leads.
• Managed offshore team by coordinating for all security/release issues. Coordinated with Business Liaisons and security teams. Created management reports to track the status on Agile based Project.
• Worked onsite in Europe to launch Pilot for EMEA followed by Americas. Managed portfolio and report to Director with reports and metrics.
• Lead Windows 7 Migration to Windows 10 for Streamlink US team.
• Interacted with SMEs of different divisions- Information Technology, Risk and Operations to understand the proposed system in depth.
• Created Reports to management based on schedule and cost.
• Involved in issue tracking with QA experts using testing tool; helped resolved impediments by communicating and escalating issues.
• App Dev and infrastructure teams on SAP GUI installation and daily scrum meeting with support team on technical issues.
• Involved in Business Continuity Process and Disaster Recovery. Coordinating with the Horizontal and vertical towers
• SharePoint Lead - introduced team to Workflows, discussion boards surveys through SharePoint developers to track the project documents for team and stakeholders. Worked with the SharePoint Development team to help migration smoothly.
• Identified and lead team action on application incidents/resolutions in support of Service Level Agreements with hiring vendors.
• POC for Plan of record, Workshop management for Pilot and subsequent releases. Responsible for tracking and metrics reporting (status and weekly reports) for projects.
• Coordinated for UAT/Release Plan and provided reporting matrix.
• Coach to create self - organizing teams. Managed the project wide motivational activities to maintain team’s spirit.

Environment: MS Visio, MS Project, SharePoint 2010, ServiceNow, HP ALM, Clarizen, SAP GUI 7.0;

Confidential

Agile Project Manager

Responsibilities:

• Enterprise Mobility solutions for Health care professionals. This project deals with the healthcare application ‘MobileClinic’ for when Healthcare Providers, Doctors, Clinicians and Nurses need real-time access to patient, schedule, billing, drug and other practice related information to provide best patient care.
• Worked with stakeholders for developing SDLC process based on Agile Methodologies. Regular interaction with Team, SMEs, vendors and other stakeholders.
• As Scrum master take care of scrums of the scrum for all sub projects. Help in implementing Scrum principles.
• Held backlog grooming/ refinement meetings periodically to elaborate on upcoming user stories and refine current user stories.
• Created budgets & strategic planning for projects and maintained cost centers. Review the contracts and coordinate with finance controller for extensions.
• Defined, measured & analyzed project KPIs to keep project & release on schedule.
• Worked on contract negotiations with the Vendors and monitored scheduled deliveries and performance from the vendors.
• Managed lifecycle responsibilities for business products. Captured technology tickets on JIRA and use confluence for documentation purpose.
• Established Continuous Integration processes, effectively managed and incorporated changing stakeholder needs during the life cycle of the project
• Was responsible for maintaining the change notification request document and communicating with the developers in each iteration & review meetings.
• Created User Interface wireframes for the Business. Responsible for maintaining project status reports (Read: Traceability Matrix, GAP Analysis. Risk Benefit Analysis.)
• Coordinated and prioritized outstanding defects, enhancement and Change requests based on business requirements. Conducted UAT (User Acceptance testing).
• Comprehensive understanding and UAT and Release Plan as per the Requirements documents.
• Lead the phase closures with team by working on organization Process assets after validating scope.

Environment: MS Visio, MS Project, MS Word, MS Excel, JIRA, Balsamiq, ShareDoc internal tool. Confluence.

Confidential

Specialist

Responsibilities:

• Worked as a Business Analyst/Project Manager for Human Capital to modify applications related to Financial Research, Financial Operation and Human Capital. Involved from Initiation to project closures.
• Worked on the entire Human Resource Gamut including Designing the Job description, Recruitment, HR & Stress interviews to offer negotiation as well as GAP and SWAT Analysis. Experience doing Competency Mapping and compensation analysis. Assist with Change board/UAT sign offs and pilot implementations.
• End to end process of Contractual Staffing. Setup the Vendor Management Process/ Review agreements and revise profit percent slabs by Profit benefit analysis.
• Assisted business users with User Acceptance Testing (UAT) and received sign-offs on the new application. Coordinating and Developing QA activities.
• Lead the process cycle for Enwisen tool development including designing, implementing and maintaining the product. Created a SWAT analysis for project initiation.
• End to end process of Contractual Staffing. Leading meetings with Director for requirement/coordinating with Project Manager, Vendor Management. Creating/dealing Legal documents like MSA/SOP/CO and performance review of the contractors.
• Setup the Vendor Management Process/ Review agreements and revise profit percent slabs by Profit benefit analysis.
• Involved in Recruitment Strategy/hiring process/Interviews/offer process. Prepared CPH reports, financial forecasting reports and management reports.
• SharePoint Migration - Involved in migrating the process from SharePoint 2007 to SharePoint 2010. Involved with end to end process of reviewing the process and monitoring along with the team for smooth data transition and integration in SharePoint2010
• Lead a team of 5 juniors. Reviewed performance appraisal and involved in promotion process. Trained and mentored junior colleagues. Involved in performance appraisal for juniors.

Environment: Enwisen, RMS tools, Internal Project tracking tools, Testing ticket tool, MS Visio, MS Word, MS Excel, MS PowerPoint, SharePoint2007 and SharePoint2010

Confidential

Associate

Responsibilities:

• Acted as the primary liaison between the client department and the Information systems department through interaction with internal as well as external clients, to collect Business Requirements and Business Process information.
• Coordinated software design and development activities and used internal application for accessing information across the internal network to help work on the documentation.
• Worked on Migration from manual processing to HR-Taleo.
• Weekly meetings, JAD sessions with developers and business units to discuss outstanding technical issues and deadlines that to be met.
• Working and coordinating with a globally distributed 30 member creative and technical staff (combination of direct reports, matrixes staffing, and interns).
• Lead initiative in end to end recruitment strategies for business units in niche skills areas SR&I, S&O, R&D, KMS & HC service lines from Technology usage perspective.
• Report metrics for all reports related to recruitment process, cost per hire analysis. TAT strategies. Worked on compensation analysis and offer negotiations. Prepared report on Competency mapping for service lines.
• Trained new hires in the team on the Talent Acquisitions processes.

Environment: RMS tools, Taleo, MS Visio, MS Word, MS Excel, MS PowerPoint