SUMMARY:

• Comprehensive leader with experience in Information strategy, technology architecture, CRM implementation, application/mobile app development, and analytic delivery.
• Earned reputation for Bridging Business Teams and Technical Departments to create a relationship that produces technical products that meets leadership and users expectations.
• Proven ability to balance multiple high level projects with conflicting priorities and limited resources.
• Skilled Confidential identifying and driving strategic performance initiatives, supporting financial planning operations, negotiating application development contracts, and defining opportunities.
• Strong experience within a professional services organizations delivering enterprise software solutions.
• Conflict Management Skills
• Ability to build joint ventures between corporate divisions for data ownership and stewardship
• Change Manager with proven success as an change agent
• Capable of assessing organizational needs and recommending solutions that will meet expectations and create efficiencies
• Seasoned advice that will help to achieve efficient, timely, and quality results.
• Leadership that creates a working environment that promotes and encourages team members' participation.
• The ability to create seamless project environments between contractors, employees, and off - shore teams.
• Management experience in end to end software development
• Competent in the planning, designing, execution and roll-out of applications that meets the business needs.
• Experienced in Process management, Risk and Compliance Management, Internal control, and internal auditing
• Cost/Benefit Analysis with Confidential he ability to lead clients though the build vs buy process
• Experience in B2B data and information transfers/connections.
• Staffing & Resource Management
• Can quickly adapt to an organizations processes and procedures
• Diverse industry exposure including retail, manufacturing, real estate, energy, telecommunications, health, airline and professional services
• Capability to design a reliable and scalable solutions that meet business requirements and fits within the customer’s budget

TECHNICAL SKILLS:

TEAM SKILLS: Direct supervision of People, Manager of Off-Shore Resources, Data Warehouse and Business Intelligence Technical Manager, Infrastructure management, Data Management, Data Governance, DW/BI architect, Consulting Services, Object-Oriented Analysis and Design (OOAD), Project Management Life-Cycle, Agile Project Management, Managing budgets in excess of 5 million dollars or more, Software Development Lifecycle (SDLC), Developing and Modifying Business Intelligence Roadmaps

HARDWARE: IBM Servers, Dell Servers, AIX Servers, NCR Teradata Hardware, Domain Controllers, SAN, PC/ PC Peripherals

DW DATABASES: Teradata, Oracle 9i, Oracle R2, DB2, MS SQL

APPLICATIONS: Hadoop, Oracle Application Express (APEX), Oracle Business Intelligence Enterprise Edition(OBIEE), TIBCO Spotfire, Business Objects, MicroStrategy, Cognos, Crystal Reports, Hyperion, SAP BW Hana, SSAS, SSRS, SAS 8/9, CareConnect, OpTime, RSAM, Cyber-Ark, Securonix, Tableau 9.1

DOCUMENT MANAGEMENT: Mongodb, Alfresco, SharePoint

CRM: Teradata CRM, Siebel CRM

ETL: DataStage, DTS, Informatica, SSIS, Ab Intio, Business Objects Data Services (BODS)

MDM: Hadoop, Apache Cassandra, Apache Storm, InfoSphere Master Data Management (MDM), BIZTALK

TOOLS: Erwin 7.3, Foxpro, SAS, Erwin, Enterprise Architect, ER/Studio, Rational Rose, Toad, ClearQuest, ClearCase, Macroscope, OPAS, Remedy, BizTalk

OPERATION SYSTEMS: UNIX, WINDOWS 2000, LINIX, Virtual Machines (Wmware)

WEB: .NET, CSS

EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Built an interdepartmental relations to develop an Executive Dashboard/Cockpit
• Responsible for collaborating with executive leaders to create the vision for the dashboard/digital Cockpit
• Project Manager for mobile phone based application for Confidential monitoring
• Managed the change management effort to reduce the time used to create monthly operational reviews
• Partnered with account executives to define campaign strategy (cross-channel treatments control groups & A/B testing)
• Performed workshops with Confidential and his direct reports to improve Operations review Process
• Created cross departmental relationships and data mart ownership to allow a detailed picture of the company's performance
• Worked to build a business relationships between the Operational leaders and the BI development team
• Developed MDM strategy that supported information from Operations, Revenue, and Marketing
• Product Owner and Lead PM for Supply Chain Implementation of Microsoft Dynamics NAV
• Managed the development of Safety and Fleet Analysis departments data mart
• Collaborated with Sales and COE teams to develop integrated solutions to monitor penetration, cost, sales verse forecast
• Orchestrated the negotiating process that enable the company to purchase and install tableau
• Designed a cross system enterprise view that incorporated Salesforce, Financial, and Operational information
• Worked with leadership to gain buy in for the purchase and installation to Tableau reporting server
• Created a road-map that allowed for the digitization of the executive operational review
• Implement an enterprise business intelligence Center of Excellence (COE) and KPI steering committees

Confidential

Senior Principle

Responsibilities:

• Served as Account manager for Confidential and other key clients.
• Responsible for generating leads, converting to a sale, and developing and managing the relationship for future projects.
• Designed and implemented multiple applications for various clients.
• Provide management, technical, and process management support for consults contracted to a client.
• Handled consultant project/assignment roll-off balancing completion of the project/client expectations with ensuring the consultant has a follow on assignment with limited bench time.
• Additional business responsibilities included overseeing client billing, consultant payroll, business taxes, and contract negotiations.
• Organize and directed the efforts of three business analyst in order to deliver the requirements
• Lead the re-organization of documents and information to clearly define the client's requirements
• Felicitated the business approval and transition into the technical/development phase of the project

Confidential

Responsibilities:

• Directed all services, resources, and project plans for data warehouse, business intelligence, business application solutions
• Provided framework and road-map for production migration that included success criteria and production support training
• Successful migration from development activities to internal support
• Negotiated maintenance support of an in-house application
• Supervised the creation of support documentation, system user documentation, and client training

Confidential

Responsibilities:

• Tasked with rescuing a series of releases that were crisis-driven and stabilize the process.
• Managed budgets -Infrastructure Project exceed 11 million and Security Projects combined exceeded 3.2 Million
• Delivered subsequent releases using agile methodology and a stakeholder communication plan that improved leadership involvement
• Project manager for EDI security standards and credit processing initiative
• Implemented mobile cell phone bill processing
• Security Program included in the installation of Securonix and Hospital mobile phone security applications

Confidential

Solution Architect and Program Manager

Responsibilities:

• Responsible for infrastructure set-up and deployment
• Developed transition plan
• Worked to implement vendor and financial strategies that improved project planning and kept cost within budget.
• Prescribed solutions that provided quick ROI for maximum revenue productivity, service optimization, and system flexibility.
• Responsible for a 14.4 million dollar accumulative project budget
• Managed the development of applications that supported multiple departments with diverse system and data needs
• Managed Multi-layer projects that supported the Safety department, Claims division, OSHA reporting, and risk management
• Developed a Business Intelligence road-map
• Creation of claims intake and initiation mobile phone application
• Managed the creation and buy-in of a multiple department analytic system that allowed data to tell a story
• Implemented business intelligence and data warehouse concepts, trends and best practices Confidential the enterprise level.
• Solution architect and manager for EDI development to communicate with insurance providers
• Lead the development of analytic reports used for State Regulatory compliance investigations for 9 different state boards
• Managed the transition from multiple state grown methodology to a corporate application methodology
• Accountable for daily project management and technical management
• Daily team management included developers, data analysis, business analysis, and business representatives from each state
• Budget Oversight that included multiple cost centers, covering multiple states, with each budget exceeding millions
• Managed the purchase of hardware to support project

Confidential

Consultant

Responsibilities:

• Hired to bring leadership to the data migration development (ETL) team and to close out the last phase of the project
• Devised a delivery schedule that was acceptable to the client and allowed the ETL phase to get back on course
• Reduced consultant overtime by creating a development schedule that was realistic and achievable
• Implemented procedures that ensured the client requirements and expectations were met
• Established daily code checks to insure integration development met design requirements

Confidential

Systems Integration Senior Manager

Responsibilities:

• Stabilize Hyperion applications, SQL data marts, and Oracle data marts
• Prepared the stateside enterprise data warehouse system and support for migration to off-shore support.
• Senior Manager for Confidential ’s headquarters EDI processes.
• Developed from scratch the Level 3/4 Help Desk support for an Oracle Data Warehouse (UNIX platform), SQL Server Data Marts, Oracle Business Intelligence (OBIEE), SSAS, SSRS, and a Hyperion (HFM, Essbase, Planning, FDM, MDM) application.
• Simultaneously managed Up-grades to Hyperion 9.3.1, MS SQL 2008, and Oracle 10.
• Direct manager for all Hyperion and OBIEE application systems’ administrators.
• Reduced systems’ downtime to exceed service level agreements (SLA)
• Managed support and operational off-shore teams located in four different counties
• Organized the redesign and restructuring of the environment to improve data migration and business users ease of access

Confidential

Senior Lead Consultant

Responsibilities:

• Led Business Analysts in the corporate interview process while training them on Confidential ’s Macroscope methodology process.
• Directed the technical development and architecture design of the enterprise data warehouse/business intelligence platform.
• Architect lead for data model development and business reporting design.
• Managed the creation of all reporting dashboard mock-ups and designs