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Senior Project Manager Resume

Orange, CA

SUMMARY:

Versatile, creative, problem - solving professional who excels at delivering successful business specific to enterprise-wide solutions for technology and business customers. Known for strong project management and analytical skills, collaborative mindset, strong work ethic, and ability to contribute to overall growth and success of any organization.

AREAS OF EXPERTISE:

  • Project Management
  • Business/System Analysis
  • Process Improvement
  • Resource Management
  • Change Management
  • UAT

PROFESSIONAL EXPERIENCE:

Confidential, Orange, CA

Senior Project Manager

Responsibilities:

  • Manage and led several critical initiatives for the Company in order to be in compliance with specific Federal regulations including Confidential ; the implementation of the new CFPB Confidential changes; Final Confidential rule changes, which contained numerous work streams within a condensed timeline; Missing licensing information from the 1009 application.
  • Interfaced with various Business leaders from different areas such Sales, Operations, Tech Solutions Delivery, Risk & Compliance, Learning & Development, in building relationships, managing expectations, and overall governance.
  • Provided expertise, insight, and recommendations in building out the Enterprise Change Management team and related processes through collaboration and constructive working groups.

Confidential, Newport Beach, CA

Vice President, Operations Project Manager

Responsibilities:

  • Led and managed multi-year effort involving different projects for the Document Services group with annualized budget over $10mil including the implementation of a new document tracking system.
  • Provided leadership and managed efforts within overall CFPB (Consumer Financial Protection Bureau) initiative involving Confidential (Telephone Consumer Protection Act) and Consumer Letters.
  • Successfully managed teams and delivery on over 100 projects with an average budget of $250,000 that focused on Confidential mandated Supplemental Directives designed to assist struggling homeowners to avoid foreclosure or obtain a loan modification which resulted in the reduction of those “at risk” homeowners.

Confidential, Irvine, CA

Consultant

Responsibilities:

  • Conducted end-to-end business process review and recommended process improvement for a leading paid-for-phone service company.
  • Provided solutions to existing processes to maximize efficiency for a local health care provider.

Confidential, Aliso Viejo, CA

Consultant

Responsibilities:

  • Collaborated with Business leaders and subject matter experts across multiple business units along with the external vendor in the documentation of current business workflow processes and requirements of how commissions are paid.
  • Revamped existing commission reports and statements with new business rules and logic as impacted by the implementation of the new commission system.

Confidential, Irvine, CA

Project Manager

Responsibilities:

  • Planned and managed entire life cycle of projects from initiation to closing by using accepted project management methodologies.
  • Teamed with stakeholders across business units in developing business and functional requirements for new product initiatives and improvements on existing processes and systems.

Confidential, Newport Beach, CA

Senior Business Analyst/ Project Manager

Responsibilities:

  • Managed the Sales web portal by focusing on providing optimal usage and capabilities for our customers.
  • Formulated proposals for enhancing existing products through analyzing existing system capabilities by working with stakeholders to identify new opportunities and through competitive market research.

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