Program Manager Resume
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Sunnyvale, CA
SUMMARY:
- Accomplished leader offering 12+ years of successfully delivering projects requiring strong collaboration between IT and business stakeholders to ensure business receives the value that it needs.Demonstrated consistent ability to lead cross - functional teams of up to 30+ members to deliver global programs / projects across enterprise, including Quote to Cash, Marketing, Finance, and HR.
- Significant experience leading business application (SAP, Oracle, Workday) integration, data conversion, and customization programs / projects.
- Proven experience in generating PMO process improvements that increase efficiency and provide cost savings.
AREAS OF EXPERTISE:
- Client/Vendor Management
- Requirements/Scope
- Financial Management
- System Integration
- Program Management
- Risk Management
- Design/Development/Testing
- Strategic Planning/Analysis
- Team Leadership/Training
PROFESSIONAL EXPERIENCE:
Program manager
Confidential, Sunnyvale, CA
Responsibilities:
- Drove all phases of the Systems Development Lifecycle (SDLC) from requirements gathering to delivery for each vendor interface. Developed, managed, and prioritized concurrent schedules.
- Achieved on time project deliveries in alignment with requirements and scope by clearly defining goals, tracking milestones and assisting team with testing and business analysis, as needed.
PMO Program Manager
Confidential, Mountain View, CA
Responsibilities:
- Improved PM productivity by simplifying and standardizing processes and tools.
- Established executive level summaries that provided meaningful evaluations of project status, spend/variances that resulted in timely course corrections, and reduced project escalations.
- Reduced project cost overruns by improving visibility of projects with poor financial management. Provided coaching and guidance to project managers, as needed.
PRogram Manager (Symantec account)
Confidential, Mountain View, CA
Responsibilities:
- Managed program/project schedules in a constantly evolving interface, and infrastructure environment.
- Managed risks by logging/tracking risks, and creating associated contingency plans.
- Achieved project outcomes on time, on budget and in alignment with client expectations.
- Received HP Collaboration award for team exhibiting outstanding customer commitment.
PRogram Manager
Confidential, Mountain View, CA
Responsibilities:
- Guided team of 30+ offshore and onshore individuals, ensuring adherence to project management standards and procedures.
- Developed program and project schedules, managed budget, and tracked progress ensuring alignment to agreed Statement of Work (SOW). Created change requests, as needed, in order to manage changes to scope/schedule.
- Managed vendors, ensuring alignment between agreed schedule and budget; negotiating with vendors, as needed.
- Managed stakeholder expectations by leading regular meetings to communicate schedule, progress, and risks/issues with associated contingency plans.
Senior project manager
Confidential, Mountain View, CA
Responsibilities:
- Achieved on time project delivery by managing project schedule, scope, budget, issue resolution, risk management and progress.
- Led global team, comprised of 50% onshore and 50% offshore resources through all phases of project life cycle.
GLobal Product Manager/Program Manager
Confidential, Sunnyvale, CA
Responsibilities:
- Increased revenue by supporting sales pursuits, represented offering during marketing events, training sales organization and launching new joint service with a strategic partner.
- Expanded offering into new markets by creating winning business proposals and led global team to modify service offering, increasing revenue.
- Improved quality and profitability of portfolio of products by creating corporate concept to production process in collaboration with team; trained staff on implementing process in projects.
