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Senior Program Analyst Resume

San Diego, CA

SUMMARY:

  • Self - starting Project Management professional (PMP) and Certified SCRUM Master (CSM) with wide-ranging experience in project and program planning with over 1 1 years in progressively complex project management . Proven experience in cross functional project management. Leverage strong problem-solving skills in analyzing complex issues and developing effective solutions. Highly process oriented. Superior listener and communicator . Exemplify keen expertise in providing technical support , improving processes and maintaining knowledge flow . Demonstrate excellent interpersonal abilities in dealing and establishing long-term relationships at all levels of the organization.
  • Spearheaded the Project Management Team and determined the needed tools and processes for the operational aspects of ongoing projects, including prioritizing, removing obstacle’s, and project documentation.
  • Thorough understanding of project management processes, procedures, planning and scheduling methods. Budget management, establishing workloads and (WBS). Coordinating to meet milestones and budgets.
  • Modified risk management processes to boost productivity rate by over 50%.
  • Earned recognition for tact diplomacy and discretion in handling various sensitive issues and for successfully identifying opportunities resulting in strategic pricing and expense negotiation with clients and vendors.
  • Developed project management office tools for tracking budgetary site and workload forecast, therefore becoming the de-facto reference for multi-site senior-level revenue projection.
  • Streamlined quality processes and sub-processes documentation for project management.
  • Piloted San Diego site projects for repeated months with record profits of $1.1M to $1.3M.
  • Decreased project costs by 10% through partnership with SW development teams regarding indication of critical product issues and implementation of conflict resolutions.
  • Successfully authored an external test network for risk management.

AREAS OF EXPERTISE:

  • Project Management
  • Certified Scrum Master
  • Contract Negotiations
  • Scope and Resource Estimation
  • Budget Development
  • Planning /Scheduling
  • Project/Program Analysis
  • Quality Assurance
  • Organization
  • Risk Management
  • Staff Supervision
  • Communication

TECHNICAL ACUMEN:

  • Microsoft Office Word, PowerPoint , Excel w/PIVOT tables
  • MS Project
  • SAP
  • EVM S
  • Team Track
  • Focal Point
  • Workfront
  • QCEPT
  • Qlikview
  • Share Point
  • TOM Tool
  • Paradigm
  • Salesforce

PROFESSIONAL EXPERIENCE:

Confidential, SAN DIEGO, CA

Senior Program Analyst

Responsibilities:

  • Provide timely, accurate program status analysis on multiple chipset platform projects, through the advanced use of Pivot tables, Focal Point, Qlikview, and Workfront tools.
  • Provide project/program resource analysis, duration needs and regular follow up.
  • Provide weekly status updates of the programs progress, project by project.
  • Organize data, create pivot tables, publish key results, and communicate risks and issues for Program Release Reviews, Design reviews, and other key meetings.
  • Apply critical thinking and interpersonal skills to present practical situations.
  • Participate in FRB review and other project status meetings as needed.
  • Support Program Managers in the monitoring of critical program team resources.
  • Foster and maintain excellent working relationships across a myriad of individuals and teams.
  • Experience with product life cycle management.
  • Effective team interfacing skills and the ability to work under tight timelines.
  • I understand key technical issues and extract information by asking appropriate questions and validating information prior to publication.

PROJECT MANAGER

Confidential, SAN DIEGO, CA

Responsibilities:

  • Singlehandedly supervised and lead a team of project managers to exceed clients' demands, while successfully managing a portfolio of complex , high-visibility strategic projects, e.g. Intel, Quanta, Microsoft, and Confidential .
  • Successfully i mplemented various methodologies; Critical Path , Chain , and Agile to ensure timely completion of initial schedule projections .
  • Assigned and monitor staff projects, provided technical support as needed. Effectively communicate project goals to team. Provided instructional leadership, provided overall direction and analytical guidance to other teams and external customers. Ensured compliance was adhered to. Worked with external vendors to achieve project goals.
  • Spearheaded the p roject m management t eam and determined the needed tools and processes for the operational aspects of ongoing projects, including prioritizing, removing obstacle’s, and project documentation.
  • Took charge of modifying risk management processes to boost productivity rate by over 50%.
  • Served as liaison between p r ogram m management, c ustomer team and line management to maintain knowledge flow.
  • Managed resources to ensure project schedule, budget, quality and goals attained (EVMS) , while facilitating weekly staff , client project review meetings.
  • Conducted high-level administrative analysis of ongoing projects as well as budget and revenue forecasting with cost accounting present ed to senior manage ment along with requests for proposals (RFP) for new business .
  • Developed complex project plans, recognize and understand issues then bring them to resolution . Maintained strict confidentiality of sensitive information.
  • Deliver regular progress reports, coordinate cross functional teams, prioritize tasks.
  • Drove efforts in assessing project issue s, recognizing early risk, and formulating solutions to meet objectives .
  • Earned recognition for tact diplomacy and discretion in handling various sensitive issues and for successfully identifying, (through data analysis), opportunities resulting in strategic pricing and expense negotiation with clients and vendors.
  • Developed project management office tools for tracking budgetary site and workload forecast, therefore becoming the de-facto reference for multi-site senior-level revenue projection.
  • Streamlined quality processes and sub-process documentation for project management.
  • Piloted San Diego site projects for repeated months with record profits of $1.1M to $1.3M.

Confidential, SAN DIEGO, CA

Senior Project Manager

Responsibilities:

  • Provided keen oversight in determining the scope of the conformance and compliance certification test strategy and established milestone to market new product development devices.
  • Took full charge of assessing risks, designing mitigation plans, controlling costs and scopes, leading cross-­functional teams, and chai ring progress report and design change review meetings , assured change request forms were completed in correct format.
  • Successfully completed Six Sigma Green belt training and projects for process improvements
  • Served as subject matter expert for all Nokia's AT&T and T-Mobile products requiring IEEE-1725.
  • Systematically recorded Nokia's certification processes for North American products and supplied four-month on­site certification support for Nokia's house in Copenhagen.
  • Played a key role as member of Cellular Telecommunications and Internet Association (CTIA) Authorized Testing Laboratory (CATL) review and approval board for authorizing certification testing .
  • Served as SW PM in charge of promptly resolving symptoms which were identified as critical product issues, familiar with SDLC .
  • Decreased project costs by 10% through partnership with SW development teams resolving critical product issues and implementation of conflict resolutions.
  • Accomplished 11 certified projects (over four years) with 92% advanced schedule and 8% on time that maximized revenue, while rendering exceptional support to product maint enance programs.
  • Successfully authored an external test network for risk management.

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