SUMMARY:

• Project management consulting experience which includes: Organizational/Technical Change Management, Business Process Re - engineering, Knowledge Management, Project Management, Business Analysis
• Gained competencies in: training & e-Learning, database development, ERP, web site development, hardware and software
• Hands on experience in RUP, SDM, SDLC, Workflows, Business Rules, Agile

TECHNICAL SKILLS:

Software: MS Office 2013, Mercury Test Director, Mercury LoadRunner, HTML, Internet Explorer, Lotus Notes, WebSurveyor, MS Access, MS SharePoint

Project Mgmt: Workfront, Smartsheet, Changepoint, Clarity, MS Project, MS Visio, MS Project Gateway, Primavera TeamPlay, Presage

ERP: Oracle-Payables, PeopleSoft Financials 8.0, PeopleSoft End User Training 8.4, Enterprise One

PROFESSIONAL EXPERIENCE:

Confidential,Farmington Hills,MI

Project Management

• Managed the Kaufman IT portfolio
• Assisted in the deployment and training users in Workfront
• Created and updated project plans and schedules using Workfront
• Created a forms tracker using Smartsheet for the Afirm team
• Scheduled and facilitated project review meetings
• Assisted in the set-up of the Project Management Office and its framework
• Created the Change Management process for IT
• Coordinated the resolution of project related issues
• Created workflow diagrams using Visio
• Served as SharePoint Administrator
• Created the file structure and naming convention
• Provided login access
• Trained users on SharePoint

Environment: MS Office, Workfront, MS Visio, Smartsheet

Confidential,Southfield,MI

Project Management

• Updated project plans and schedules using MS Project for the Retail and Wealth team
• Trained project managers on project management processes, using project management templates and how to use Comerica’s project portfolio management system, Changepoint
• Scheduled and facilitated Project Review Meetings
• Assisted the program managers with completing project deliverables
• Created process workflow diagrams and organization charts using MS Visio
• Monitored project resources allocation and create under/over allocation reports
• Conducted resource allocation meetings with project managers
• Assisted in the contractor request/extension process
• Assisted in the on-boarding process of new resources
• Created/ updated project weekly and monthly dashboards and reports for the EPMO
• Assisted the Resource Planner in creating adhoc reports and creating workgroups in Changepoint

Environment: MS Office, MS Project, MS Visio, Lotus Notes, Changepoint

Confidential

Project Management

• Developed and updated project schedules using MS Project
• Created process workflow diagrams using MS Visio
• Developed project-related presentations for executive leadership
• Trained business leads on project management processes and using project management templates
• Conducted Agile-Style stand up meetings and sprint planning sessions
• Served as SharePoint Administrator
• Created the file structure and naming convention
• Provided login access
• Trained users on SharePoint

Environment: MS Office, MS Project, Visio, Sharepoint, Project Web Access

Confidential,Southfield,MI

Project Manager

• Conducted Weekly Program Review Meeting for the IT- Service Management Program (7 Projects in Portfolio)
• Assisted in the development of detailed project plans using MS Project and Clarity
• Created project-related presentations
• Created Portfolio Health Reports
• Created workflow diagrams using MS Visio
• Created cost plans in Clarity
• Created monthly and quarterly financial project reports using Ford Financial Reporting Tool, Ford ITMS and Clarity
• Tracked resource costs in DORF
• Served as liaison between 3rd party vendors and ITSM Program
• Tracked resources for on-boarding and exiting purposes

Environment: MS Office, MS Project, Visio, Sharepoint, WebEx, Clarity, Ford DORF, Ford Financial Reporting Tool, Ford ITMS

Confidential,Royal Oak,MI

Project Management

• Assisted in the PMO set-up for Project Breakthrough
• Involved in the development of detailed project plans and schedules using MS Project
• Created workflow diagrams using MS Visio
• Created project-related presentations
• Served as Sharepoint Administrator
• Created the file structure and naming convention
• Provided login access
• Trained users on SharePoint
• Created meeting minutes at project meetings
• Owner of the project’s resource request process
• Liaison between 3rd party vendors and Project Breakthrough

Environment: MS Office, MS Project, MS Visio, SharePoint, WebEx

Confidential,Southfield, MI

Project Manager

• Involved in the development of detailed plans using MS Project according to the BCBSM Project Roadmap
• Created workflows using MS Visio
• Developed project-related presentations for executive leadership
• Generated project reports for release teams to ensure proper budget and schedule planning
• Owner of the Nasco Vendor Roster
• Liaison between the MOS PMO and project vendors
• Created MOS-related requisitions for vendor resources
• Obtained MOS and vendor approvals for deliverable acceptance/invoices
• Performed MOS Vendor Invoice resolution research when invoices could not be processed
• Participated in Year-End CSR reconciliations between Nasco and MOS
• Participated on the Pre-Change Control Review Board for vendor related changes
• Collaborated with the MOS PMO in the development of the Change System Request (CSR) process for MOS
• Researched CSRs for the MOS PMO to provide project-related information
• Owner of NRMOS CSRs:
• Manually entered NRMOS work effort into MS Project
• Tracked Hours Reported vs. Hours Entered, Remaining Hours and Outstanding Hours for NRMOS CSRs
• Performed NRMOS CSR reconciliations with Nasco Finance
• Created NRMOS CSR status reports for Nasco Finance, MOS PMO and MOS Finance

Environment: MS Office, MS Project, MS Visio, SharePoint, PDM, Project Web Access

Confidential,MI

Senior Consultant

• Created the document management process for QAD project documents
• Assisted in the maintenance of the QAD project schedule utilizing MS Project
• Provided issue management utilizing enterProj enterProj Administrator
• SmartFolders Administrator
• Lead an infrastructure team to provide accommodations for a Conference Room Pilot for 150 participants
• Transformed cafeteria into functional Innovation Center complete with networking and presentation media capabilities
• Provided project support for Conference Room Pilot
• Created presentation materials using MS Powerpoint and MS Visio

Environment: MS Office, MS Project, MS Visio

Confidential

• Created/maintained multiple project schedules and uploaded schedules into MS Project Server
• Coordinated multiple projects utilizing MS Project
• Created presentation materials using MS Powerpoint and Visio
• Created deliverables for planning workshops

Environment: MS Office, MS Project, Project Server, MS Visio

Confidential,Southfield,MI

Senior Consultant

• Team Lead for the Time Reporting Management Team
• Guided team members through the time reporting process
• Facilitated PMO status meetings
• Provided project plan management utilizing MS Project
• Provided workflow diagrams using MS Visio
• Redesigned the Resource Allocation database utilizing MS Access

Environment: MS Project, SDLC, MS Office, MS Access, MS Visio

Business Analyst

• Assisted Transition Team in preparing for ramp up of major automotive engagement
• Gathered historical data from client and managed data in MS Sharepoint
• Created executive organizational changes presentations in MS Powerpoint

Environment: MS Office, MS Sharepoint

Business Analyst

Responsibilities:

• Lead a team through a future state design for Order Fulfillment project
• Created end user training manuals
• Created current state process flows using MS Visio
• Assisted with Customer Acceptance testing
• Conducted JAD sessions to produce a viable future state process
• Provided client with a detailed future state organizational design recommendation
• Conducted current state sessions and produced current state business process deliverables

Environment: MS Office, MS Project, SDM, JAD, MS Visio

Business Analyst

Responsibilities:

• Lead process teams through current state assessment for data operations to prepare the teams for the future state design
• Conducted JAD sessions for data gathering
• Managed the timelines using MS Project and deliverables for the process teams
• Assisted in document creation such as test plans and test scripts
• Created use cases for future state planning using MS Visio
• Transitioned the ownership of deliverables after completion of the assessment for each process
• Translated requirements to technical specifications using Rational Unified Process (RUP)

Environment: MS Office, Novell Groupwise, MS Project, MS SharePoint, MS Visio, RUP, JAD

PMO Team Lead

Confidential

Responsibilities:

• Managed project change control through the Change Advisory Board
• Assisted function teams with client deliverables and Toll Gate Reviews
• Updated workflows using MS Visio
• Project Gateway Administrator
• Primavera TeamPlay Administrator
• Mercury Test Director Administrator
• Facilitated meetings with project team leads to gather and provide project updates
• Created marketing website to submit surveys online

Environment: MS Office, MS Project, SDM, MS Visio, Primavera TeamPlay, Test Director, Project Gateway, WebSurveyor

Business Analyst

Confidential

Responsibilities:

• Assisted in the current state assessment of Confidential
• Created current state process flows using MS Visio
• Gathered functional requirements for the Human Resources Department

Environment: MS Office, PeopleSoft Training Module, MS Visio

PeopleSoft Knowledge Manager

Responsibilities:

• Developed forms in Domino Designer to gather engagement data from project leaders and knowledge coordinators
• Developed and conducted Knowledge training via webcasts
• Managed virtual teams on special knowledge initiatives
• Acted as liaison between engagements, the PeopleSoft Practice Core Team and PeopleSoft (Oracle) Corporation
• Performed analysis research such as Gartner and Forrester for competitive analysis and market trends
• Participated in sales and pursuit efforts, which entailed, market research and analysis, proposal content and presentations to the clients and client insight days

Environment: MS Office, Lotus Domino Designer, MS Project, PeopleSoft

Test Analyst

Confidential

Responsibilities:

• Conducted performance and regression testing using the Mercury LoadRunner
• Created test cases and test scripts
• Developed a training program for a client for over 500 employees. The program consisted of schedule, curriculum, approach, and training materials for Oracle Financials, Manufacturing, Human Resources and Procurement

Environment: MS Office, Mercury LoadRunner, Oracle- Financials, Manufacturing, Human Resources