National Account Manager (Enterprise) Resume BOSTON, MA - Hire IT People

SUMMARY:

I am a tenacious, innovative technology and business consultant with many years of varied commercial experience.
As a top - performing agent who pushes to surpass professional expectations, I leverage all available resources to accomplish the task at hand.
Quick to adapt to new strategies and technologies in the current fast-paced market, I maintain excellent interpersonal skills and the ability to communicate effectively with all levels of management.

PROFESSIONAL EXPERIENCE:

Confidential, BOSTON, MA

National Account Manager (Enterprise)

Responsibilities:

Consult w/ Mid-Market and Enterprise businesses for their IT infrastructure and bandwidth
Utilize database tools and CRM (SFDC) to build strategic prospect plans and market services
Build network solutions which offers Confidential ’s telecom services including: Dedicated Ethernet/Internet (L3), Point-to-Point/VPLS (L2), Colocation for data servers, and Fiber Direct-Connects to Amazon AWS, Equinix, Azure, etc.
Travel across the USA to work and meet with senior executives, directors, property managers, and engineers to negotiate contracts and terms

Confidential

SaaS Account Manager

Responsibilities:

Produced over $2M yearly for SaaS and Collaboration
Integrated solutions with various vendors
Consulted with clients to propose systems such as phone/video systems, conference room devices, QoS/SLA contracts, API development (HTML, XML, & IFTTT), network codec traversal & transcoding, and data encryption
Development of new business by leveraging regional relationships, partners, and industry knowledge
Prospected (via Salesforce, ZoomInfo, and other tools) using many marketing techniques: redistribution channels, referrals, social networking, and webinars plus more traditional venues like web marketing, email campaigns, 50 plus cold calls/day, and farming existing client accounts.

Confidential, YORK, PA / MANCHESTER, NH

Tier 2 Tech & Commercial Sales Executive

Responsibilities:

Exceeded sales quota (150% plus average) and earning more than $2 million in revenue.
Helped grow the Northeastern Division customer base by 200% over 3 years.
Sales acquired via cold calling (100 calls in and out/day), email campaigns, and local ads.
Acted as a technical sales and solutions consultant to regional businesses SMB, C-Suite, etc.
Offered Phone systems, Telecom Equipment, VoIP, Cloud Services (SaaS), Ethernet, & TV.
Utilized CRM and Oracle DB (Salesforce, HubSpot, ER ticketing, etc).
Performed as an official Company Mentor - a leader in the company to train others to excel.

Confidential, CENTRAL, PA

Manager of Field Services

Responsibilities:

Manager of CPA team responsible for deploying residential/business equipment such as: PCs, tablets, stereo/theater, routers/switches, Wi-Fi, storage, and UPS devices.
Wiring, design, and construction for data/network, video, audio, and electrical of premises
Regularly analyzed metrics and company reports to ensure efficiency thus better managing the field operations (over 95% client satisfaction and success rate)
Responsible for coaching and training new/existing technicians

Confidential - ROCKAWAY, NJ

General/ IT Manager

Responsibilities:

Earned 130% of gross expected revenue for the products and services sold.
Prepared and analyzed budget data to increase performance and profits.
Web development / optimization for advertising and marketing (SEO).
Managed large client offices and teams of over 100 people.
Provided software/hardware services of client virtual machines (VMWare), computers, peripherals, networking, security, audio/ video, telecom, data-recovery, and storage
Companies contracted by:
Project accomplished of successfully installing more than 15,000 feet of fiber cable Picattiny Arsenal military base and computer based GE Security System. Designed new network infrastructure.
Project accomplished of installing new hardware and software across all 5 borough buildings in NYC for Legal Aid Society. Replaced MS 2003 data sever with Novell Linux within budget and time-frame .
Managed Central PA’s (Harrisburg) contracted coaxial systems. This included lineman work running fiber-to-coax, residential and business data, phone, & TV installations, as well as repair and maintenance of equipment.