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Scrum Master/ Project Manager Resume

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Dallas, TX

SUMMARY:

  • Dynamic, innovative Technologist, Scrum Master (PSM 1) and Project Manager (PMP) with 23 years of IT experience. Strong background in delivering cutting edge business solutions, using state of art technologies.
  • As seasoned technologist focused on Data science, Big data analysis, solution design and architecture, focusing on Hadoop eco - system projects. Experience in Hive, Impala, Pig, Mapreduce, Sqoop, Java, Spark, Python and other Hadoop eco-system technologies. Also experienced in Business Intelligence and Data warehousing projects. Experienced in ETL tools such as Informatica.
  • As seasoned scrum master I provide leadership and oversight. I conduct Sprint planning, daily stand up, Sprint review, Retrospective and other agile activities. I coach the development team on Scrum adoption. I partner with Product owner and coach him/her in maintaining the product back log. I Coach team members on Scrum framework, facilitate meetings, remove impediments and foster amiable relations between team members.
  • As project manager I establish and manage critical dates. I manage day to day tasks list for teams and track the progress. I proactively review and validate the deployment project plan and identify risks, issues and gaps that can impact time-lines. I closely monitor the budget and track the variances. I develop risk mitigation plans in collaboration with the management and cross functional teams. I develop and manage communications plan and project status reports. I escalate issues requiring management/Stake holder’s attention. I remain accountable for the delivery of the project. Maintain effective business and IT team relationship. Initiate and maintain customer relationships form receipt of order through project handoff.
  • Strong leadership skills, driving cross-functional teams spanning geographically distributed sites to deliver outstanding quality, on time, and under budget project deliverables. Experienced in pre-sales activities, including developing presentations for contract bids and managing SOW for external clients.
  • Domain expertise in quite a few industries including but not limited to: Banking and Finance, Telecommunications, Airlines, Food & Beverage.
  • Worked on companies of varying size, from Start ups to Fortune 500. Worked as consultant with multiple Fortune 100 companies, Including Confidential
  • I have delivered Solutions in areas of Big Data, CRM, E-commerce, Data Warehousing. Detailed knowledge in area of system interface, database development, CRM, and MIS reporting. Expertise spans CRM, EAI, client/server, multi-tier/distributed, web server architectures. Demonstrated skills with Java, MapReduce, Impala, Hive, Pig, Python, J2EE (Servlets, JSP), ASP.NET, VBScript, JBOSS, JavaScript, XML, Visual Basic, SQL, Informatica, ETL tools etc.

TECHNICAL SKILLS:

Packages: Siebel, Clarify, Scopus, SAP-MM

DBMs/4GL: Informix, Sybase, Oracle, Ingres, FoxPro, Microsoft Access

Software: Java, ESQL C, HTML, Perl, CGI, JavaScript

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/ Project Manager

Responsibilities:
  • As a consulting Scrum Master/Project Manager I was responsible for a building a capacity engine for major transportation company. The project required building UI using Angular, backend services using Java, Machine Learning algorithms on Hadoop, Spark, Python, R and other Big Data technologies.
  • Led a team of data scientist and application developers and delivered multiple code drops in 2 week sprints.
  • Used Agile Methodology, Scrum Processes, JIRA, Confluence and other MS tools. Tracked progress of teams using burn down charts, resolved impediments, mentored team members and provided expertise on various Agile and project management practices.

Confidential

Scrum Master

Responsibilities:
  • Confidential is a start up focused on data analytics of Big data. The founders of Confidential are all ex-employees of Google. They were influenced by Google’s approach of handling big data using Hadoop eco-system. The product they designed emulates Google’s approach to Data Science/big data.
  • As a Scrum master in professional services group, I was tasked with implementing multiple projects focused on Big data. Implemented Confidential big data product at multiple customers - Confidential, Confidential, Confidential, Confidential . Each of the customers had from gigabytes to terabytes of data that they needed to analyze.
  • As a hands-on technologist worked on Hadoop eco-system. Used Confidential utilities on HDFS, Hive, Impala, Hue, Pig, Sqoop, Python etc. Used various ETL tools such as Informatica.

Confidential

Senior Project Manager/Scrum Master

Responsibilities:
  • Played the role of Senior Project Manager / Scrum Master in Enterprise Architecture group. The projects were focused on Data analytics, Data warehousing, Infrastructure, application development. The work entailed data modeling, data extraction using ETL tools.
  • Helped the team in Scrum adoption. I played the role of scrum master on multiple projects. Devised, planned and executed various scrum ceremonies.
  • Configured the Scrum board on JIRA.
  • In addition to Scrum Master role, I also worked on Resource forecasting, Status reporting.

Confidential

Senior Project Manager

Responsibilities:
  • As a Senior Project Manager / Scrum Master for Online Trading group, I was in charge of Maintenance team. The annual budget of the team was 2.4 million. On top of this budget approximately 500K would be added to my team’s budget to handle small enhancements and business critical functions. My team was tasked with maintaining the front end of trading platform .
  • My team was also responsible for developing and Maintaining REST services. Architecturally this platform is highly-concurrent, scalable, flexible and upgradable. This platform handles 2 Million financial transactions a day.
  • Led the data analytics team on Hadoop Big Data platform. The team worked on producing reports for management based on insights developed by analyzing big data. The big data stack comprised of HDFS, Hadoop eco-system, Mapreduce, Java, Python, Hive, Pig, Impala and other Hadoop eco-system technologies . Produce various compliance reports on weekly and monthly basis.
  • Centralized the weekly and monthly generation of these reports from Big Data platform. Based on algorithms provided by data science analyst created reports of equity pricing movements and back-testing of trading strategies against historical data. Performed analysis of data for fraud detection. Worked on Customer segmentation and personalized marketing. Used ETL tools to extract and transform data.

Confidential

Consulting Project Manager

Responsibilities:
  • Worked as project manager with Confidential, a leading broker dealer.
  • Charged with providing oversight and guidance in Vendor Selection process.
  • Led the team to select the CRM package for Sales and Marketing.
  • Evaluated SalesForce.com, MS Dynamics, SugarCRM and various other CRM packages.
  • Defined scope, gathered requirements and selected the CRM package.
  • Led the team to select the implementation partner.
  • Followed the process of RFP(Request for proposal), evaluation on proposals, lead the team in creating objective selection criteria’s and finally selecting the SugarCRM package and implementation partner.

Confidential, Dallas, TX

Project Manager

Responsibilities:
  • I worked as project manager with Fiserv’s Digital Channel - Professional Services division. Executed 3 projects in the area of Online Banking and Bill Pay solutions.
  • The projects were implemented for Confidential .
  • Two of projects dealt with upgrading the Online Banking platform of Confidential . The platform included Online Banking component for Android, Blackberry and iPhone.
  • One of the projects dealt with Online Bill Pay solution and replacing ORCC platform with Fiserv’s Checkfree platform.
  • The project were implemented using Fiserv’s Voyager platform. The underlying technology was based on ASP.Net, IIS, Visual Studio.
  • Managed team of on-site, remote and off-shore developers.
  • Gathered requirements, performed code reviews and obtained sign off on UAT.
  • Delivered the projects on time and on budget.

Confidential, Fort Worth, TX

Technical Project Manager

Responsibilities:
  • Confidential AAdvantage Customer Service (ACS) utilizes a mainframe application and 18 peripheral systems. Utilizing many applications in order to service members is extremely cumbersome and time consuming. These systems had to be replaced in order to sustain and grow revenue.
  • The Mainframe system will be sunset and replaced by Oracle Siebel Loyalty application. Idea was to build a single, more efficient and functional GUI application accessible to all ACS locations worldwide.
  • It will lower the need for manual transactions, introduce systemic compliance, and provide better filtering of source information, reporting trends and account security.
  • As a Project Manager, led the feasibility study.
  • Conducted the 90 day proof-of-concept engagement.
  • Conducted business analysis of data migration related elements. It entailed converting 300+ tables from legacy system to new Oracle Loyalty system.
  • Created detailed Data migration plan based on Agile/Scrum methodology
  • Conducted Data mapping sessions and managed multi-vendor team comprising of teams from HP, Cognizant and Confidential . Participated in business continuity planning for the project.
  • Worked with the Product owners (Business team) to identity and collate Non-Functional requirements. Tools used on project like MS Project, SharePoint, SQL, Excel, ETL tools - Informatica etc.

Confidential, Richmond, VA

Technical Project Manager

Responsibilities:
  • Managed a team in developing a Sales force automation system and Data warehousing system. Confidential consolidated the Sales and Relationship Management (SRM) System using the Siebel platform. The SRM system was used by 2500+ sales users at Confidential banks Commercial banking division. Created a centralized customer master data repository, which was authoritative source for wholesale customer information
  • Directed 8 onsite and 20+ off-shore employees and consultants, collaborating with different business units to identify scope, gather requirements, and collect legacy data; facilitated design sessions to resolve complex requirements.
  • The project was budgeted at 3 million dollars. The contract was signed as a Fixed price contract. I managed the delivery of software components as stipulated in the Statement of work and delivered the project on time and on budget.
  • Actively Managed Budget, Schedule and Resources
  • Participated in business continuity planning for the application.
  • The project was developed using Siebel 8.x, ASP.Net, Siebel Visual Basic, Oracle 11
  • The project was managed using hybrid of Waterfall and Agile methodology.
  • The project was a big success leading to follow in work for Infosys (My Employer)

Confidential

Technical Lead/Architect

Responsibilities:
  • Directed a team in revamping the IT system used for managing physical storage of records; developed a Holdings Management System (HMS), an integrated technology platform designed to support the physical management of permanent, hard copy archival records.
  • Led a team in delivering an Ecommerce - Online Ordering System V2.0 with an ePortal, enabling ordering records online with a shopping cart, workflows, catalog views, quotes, & orders, Barcode scanning; used the Waterfall Development Methodology and a Siebel Service Module and Siebel mobile, delivering a quality, on time, and within budget product.
  • Managed stakeholder requirements throughout the entire software development lifecycle for a system with many legacy system interfaces, including VBC and Business Services; used workflows to provide email notifications for escalated issues, Siebel eScripts, Siebel Visual Basic, JavaScript, Workflows, SQL, Java, and WebLogic.
  • Provided innovative ideas, including software integration, bypassing guard rails imposed by packaged software by writing sophisticated code, and recommending process improvements; aligned stakeholder vision with technical developments and provided the roadmap for future releases.
  • Performed vendor and product analysis; procured a hand held.

Confidential, Somers, New York

Project manager/Solutions Architect

Responsibilities:
  • Managed delivery of a system with multiple interfaces (real-time inventory lookups, delivery, ordering, & master data) with legacy systems (VBC & Business Services) for over 400 users, facilitating 99% attainment of SLA deliveries and reducing stock issues at large retailers.
  • The project was delivered in phased manner spanning multiple releases.
  • Supplied innovative ideas, including tracking service interruption data and lost customers.
  • Led delivery of a three-phase project for a Respond & Recover System for sales and customer service staff, creating screens for leads, customer management, on boarding processes, sales processes, orders, delivery, issue tracking; used the Waterfall Model, Siebel Field Service, Siebel Center, Siebel Sales Module & Core Java, ASP.NET, Visual Basic
  • Utilized workflows to provide email notifications on blackberries for escalated issues; used Siebel VB, eScripts, Workflows, XML, SQL, Oracle, JBOSS, and Java on Windows, UNIX, and Linux platforms..

Confidential, Long Island, NY

Solutions Architect

Responsibilities:
  • Performed as a solutions architect for a Fortune 100, global aerospace and defense systems company, delivering a software package per specifications, on time, and within budget.
  • Led and mentored the software development team and trained users on system use.
  • Developed interfaces for a major Siebel implementation in the Printer Service Division for over 1000 users in over 100 service centers; used Java, Siebel EAI, Workflow Processes, Workflow Policies, and Siebel eScript.
  • Facilitated requirements gathering workshops, managed stakeholder expectations, and provided project status reports to senior management, providing technical expertise on system capabilities and limitations.

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