PROFESSIONAL EXPERIENCE:

Confidential - Alpharetta, GA

Scrum Master (Consultant)

Responsibilities:

• Worked on the Confidential Interact Portal
• Facilitated project kick-offs, Sprint Planning, Daily Scrums Standups and Sprint Retrospectives
• Managed project risks, action items, and defect tracking
• Utilized the Scrum/Agile and traditional methodologies and traditional policies

Confidential, Alpharetta, GA

Scrum Master (Consultant)

Responsibilities:

• Responsible for managing projects for the Software development team (Developers / Programmers / QA's) in support of the company’s backend Oracle financial supply chain applications.
• Utilized the Scrum/Agile and traditional methodologies and traditional policies.
• Worked on Finance and Supply Chain projects.
• Projects included data migration from Confidential SAP platform to Confidential Oracle Financial platform.
• Facilitated project kick-offs, Sprint Planning, Daily Scrums Standups and Sprint Retrospectives
• Managed project risks, action items, and defects
• Managed project financials to ensure projects came in under budget and on time. Projects were budgeted for approximately one million dollars.
• Agile Tool: Rally

Confidential - Duluth, GA

Mobile Product Owner (Consultant)

Responsibilities:

• The project was for a Mobility Enterprise Management application for the Macy’s sales associates.
• The project was client facing as the users were the sales associates.
• Facilitated the Scrum process including daily stand-ups, sprint planning, execution, reviews and retrospectives
• Communicated the needs of the end-users to the Development and QA team.
• Managed the product backlog though collaboration with product management and technology team.
• Authored user stories and acceptance criteria.
• The device was Apple’s iPod touch and all devices were managed by a third-party MDM vendor.
• The mobility enterprise application was deployed to all the Macy’s stores.
• Tools: JIRA, Confluence and MS Project

Confidential - Atlanta, GA

Scrum Master

Responsibilities:

• Worked on the New Accounts Center e-commerce initiatives using the Agile methodology, writing epics/user stories/acceptance criteria using the HP Agile Manager tool.
• Projects consisted of expanding existing functionality, introducing new functionality, and on continuous improvement of the online experience to improve customer satisfaction measurements associated with the use of the website for sales, service, and support activities.
• Lead, manage, and work directly with marketing product managers, user experience specialists, release managers, peer business analysts, and IT resources to deliver clear, comprehensive, and concise business requirement artifacts within both Waterfall and Agile software development environments.
• Participated in Sprint Planning and Sprint Review meetings.
• Use Kanban methodology to support software enhancements and support requests.
• Attended daily scrum meetings.

Agile Tool: Rally

Confidential, Atlanta GA

Project Manager

Responsibilities:

• Served as Subject Matter Expert on payment products for the group.
• Develop e-commerce business requirements document for the Online Payments group.
• Developed requirements for mobile payments.
• Part of a 20-member team responsible for full life cycle development of project scope, change requests and business requirements for the web site and the U-verse product line which includes high-speed Internet, television and phone. Technical environment included .Net, C++, Oracle and SQL.
• Collaborated with the design/usability groups to produce user-center wireframes for theOnline Account Management customer self service application.
• Reviewed test plans, content, and provided post-production support to ensure deliverables are met within schedule, budget, and quality goals.
• Utilized Agile/Scrum methodology to create user stories.
• Performed ad hoc reporting.
• Posted documents on SharePoint repository.
• Working knowledge of SAP for process improvement projects.
• ITUP methodology and Prism for the software development process.
• Tools include SharePoint ECM, Clarity, JIRA and Requisite Pro.
• Applied web analytics from historical web performance to increase customer satisfaction, improve the user experience on the website and reduce call shed.
• SharePoint experience included managing it as a document sharing tool for the online payments group to keep up with industry trends. Also developed a wiki for knowledge sharing for online payment projects with business and IT stakeholders.

Confidential, Chattanooga, TN

Business Process Analyst

Responsibilities:

• Analyzed, developed, and documented business processes for a key corporate initiative that assisted in visualizing future state processes.
• Managed process flow 15% of time.
• Participated in documenting requirements for the IT Architecture group for back office systems.
• Elicited requirements and developed use cases for the Information Security group and e-Commerce websites for Power distributors.
• Developed wireframes and prototyped for websites.
• Gathered requirements for user centered design using information architecture principles, user flow documentation and test script development.

Software environment: MS Project, SharePoint ECM, Primavera, Visio, ProVision, and MS Office Suite

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Reported directly to the Development Manager and solely responsible for project schedules, scope and putting together SOW.
• Developed plans for LifeWorks Online and HR/Payroll applications in a .Net, Oracle environment.
• Gathered business and functional requirements through Use Cases and RUP for the LifeWorks Online website and Payroll application.
• Responsible for the wireframes and prototyping for the LifeWorks business unit websites.
• Gathered business processes for user centered design websites using information architecture principles user flow documentation and test script development.

Software environment: MS Project, SharePoint, Visio, HP Quality Center, and MS Office Suite, Primavera, ProVision, .Net, Oracle.

Confidential - Atlanta, GA

Project Manager

Responsibilities:

• Developed project charters, project schedules, and project documentation during the full software development life cycle in a .Net environment.
• Evaluated project cost using MS Project.
• Documented business processes and functional requirements for multiple retail billing projects.
• Gathered requirements for user centered design using information architecture principles and user flow documentation within the project’s web design constraints.

Software environment: MS Project, Visio, ProVision, and MS Office Suite

Confidential - Atlanta, GA

Business Analyst

Responsibilities:

• Gathered system requirements from product managers for Confidential 's next generation printers. Developed functional specifications in an AS/400 environment using the Rational Unified Process and Unified Modeling Language.
• Documented business rules, project management and developing web-based content for e-commerce development using Rational Unified Process and Unified Modeling Language.